Body Camera
Quick Start Guide
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UD17961B
Quick Start Guide
© 2020 Hangzhou Hikvision Digital Technology Co., Ltd.
All rights reserved.
This Manual is the property of Hangzhou Hikvision Digital
Technology Co., Ltd. or its affiliates (hereinafter referred
to as “Hikvision”), and it cannot be reproduced, changed,
translated, or distributed, partially or wholly, by any
means, without the prior written permission of Hikvision.
Unless otherwise expressly stated herein, Hikvision does
not make any warranties, guarantees or representations,
express or implied, regarding to the Manual, any
information contained herein.
About this Manual
The Manual includes instructions for using and managing
the Product. Pictures, charts, images and all other
information hereinafter are for description and
explanation only. The information contained in the
Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest
version of this Manual at the Hikvision website
(http://www.hikvision.com/en/).
Please use this Manual with the guidance and assistance
of professionals trained in supporting the Product.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos
are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the
properties of their respective owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE
PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS
FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT
BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL
HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA, CORRUPTION OF SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED ON BREACH OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE
USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET
PROVIDES FOR INHERENT SECURITY RISKS, AND
HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER-ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET
SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH
ALL APPLICABLE LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT YOUR USE
CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU
ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF
THIRD PARTIES, INCLUDING WITHOUT LIMITATION,
RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS,
OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU
1
SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED
END-USES, INCLUDING THE DEVELOPMENT OR
PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR
BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE
NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS
MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not
expressly approved by the party responsible for
compliance could void the user’s authority to operate the
equipment.
FCC compliance: Please take attention that changes or
modification not expressly approved by the party
responsible for compliance could void the user’s authority
to operate the equipment.
Note: This product has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This product generates, uses, and
can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this product does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
FCC Conditions
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
The FCC safety
for
for extremity SAR
head&Body SAR is 1.6Wkg(1g). The highest SAR value reported
under
this standard during product certification when properly
Handheld (0mm) on the extremily SAR is 1.65W/kg, and close to Body
or head (5mm) SAR is 0.86W/kg.
is 4.0W/kg(10g),
limit
EU Conformity Statement
This product and - if applicable - the
supplied accessories too are marked with
"CE" and comply therefore with the
applicable harmonized European standards
listed under the Radio Equipment Directive 2014/53./EU,
the EMC Directive 2014/30/EU, the LVD Directive
2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products
marked with this symbol cannot be
disposed of as unsorted municipal waste in
the European Union. For proper recycling,
return this product to your local supplier
upon the purchase of equivalent new
2
equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a
battery that cannot be disposed of as
unsorted municipal waste in the European
Union. See the product documentation for
specific battery information. The battery is
marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For
more information, see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
This device complies with Industry Canada licence-
exempt RSS standard(s). Operation is subject to the
following two conditions:
1) this device may not cause interference, and
2) this device must accept any interference, including
interference that may cause undesired operation of the
device.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radioexempts de
licence. L'exploitation est autorisée aux deux conditions
suivantes :
1) l'appareil ne doit pas produire de brouillage, et
2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful
communication.
Conformément à la réglementation d'Industrie Canada, le
présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain
maximal (ou inférieur) approuvé pour l'émetteur par
Industrie Canada. Dans le but de réduire les risques de
brouillage radioélectrique à l'intention des autres
utilisateurs, il faut choisir le type d'antenne et son gain de
sorte que la puissance isotrope rayonnée équivalente
(p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
Symbol Conventions
The symbols that may be found in this document are
defined as follows.
Symbol
Description
Provides additional information to
emphasize or supplement important
points of the main text.
Indicates a potentially hazardous situation,
which if not avoided, could result in
equipment damage, data loss,
performance degradation, or unexpected
results.
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Indicates a hazard with a high level of risk,
which if not avoided, will result in death or
serious injury.
Safety Instruction
Laws and Regulations
Use of the product must be in strict compliance with the
local laws and regulations. Please shut down the device in
prohibited area.
Power Supply
Use of the product must be in strict compliance with
the local electrical safety regulations.
Use the power adapter provided by qualified
manufacturer. Refer to the product specification for
detailed power requirements.
It is recommended to provide independent power
adapter for each device as adapter overload may cause
over-heating or a fire hazard.
Make sure that the power has been disconnected
before you wire, install, or disassemble the device.
DO NOT directly touch exposed contacts and
components once the device is powered up to avoid
electric shock.
DO NOT use damaged power supply devices (e.g.,
cable, power adapter, etc.) to avoid electric shock, fire
hazard, and explosion.
DO NOT directly cut the power supply to shut down the
device. Please shut down the device normally and then
unplug the power cord to avoid data loss.
DO NOT block the power supply equipment to plug and
Make sure the power supply has been disconnected if
unplug conveniently.
the power adapter is idle.
Make sure the device is connected to the ground firmly.
Transportation, Use, and Storage
To avoid heat accumulation, good ventilation is
required for a proper operating environment.
Store the device in dry, well-ventilated, corrosive-gas-
free, no direct sunlight, and no heating source
environment.
Avoid fire, water, and explosive environment when
using the device.
Avoid lightning strike for device installation. Install a
lightning arrester if necessary.
Keep the device away from magnetic interference.
Avoid device installation on vibratory surface or places,
and avoid equipment installation on vibratory surface
or places subject to shock (ignorance may cause device
damage).
DO NOT touch the heat dissipation component to avoid
burns.
DO NOT expose the device to extremely hot, cold, or
humidity environments. For temperature and humidity
requirements, see device specification.
The device can only be safely used in the region below
2000 meters above the sea level.
Maintenance
If smoke, odor, or noise arises from the device,
immediately turn off the power, unplug the power
cable, and contact the service center.
If the device is abnormal, contact the store you
purchased it or the nearest service center. DO NOT
disassemble or modify the device in any way (For the
problems caused by unauthorized modification or
maintenance, the company shall not take any
responsibility).
Keep all wrappers after unpacking them for future use.
In case of any failure occurred, you need to return the
device to the factory with the original wrapper.
Transportation without the original wrapper may result
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in damage to the device and the company shall not take
any responsibility.
Network
Please enforce the protection for the personal
information and the data security as the device may be
confronted with the network security problems when it
is connected to the Internet. Please contact us when
the device might exist network security risks.
Please understand that you have the responsibility to
configure all the passwords and other security settings
about the device, and keep your user name and
password.
Lens
DO NOT touch the lens with fingers directly in case the
acidic sweat of the fingers erodes the surface coating of
the lens.
DO NOT aim the lens at the strong light such as sun or
incandescent lamp. The strong light can cause fatal
damage to the device.
Screen
Clean the screen with soft and dry cloth or other
substitutes to wipe the interior and exterior surface. DO
NOT use alkaline detergents. Protect the screen from
scratches.
Battery
DO NOT charge the battery continuously more than one
week. Overcharging may shorten the battery life.
Battery will discharge gradually if it is not used for a
long time. It must be recharged before using.
If the device contains dismountable battery, store the
device and battery separately if it is not used.
The battery must be charged and discharged every
three months if it is not used, and recharged to 60% to
70% power percentage to store.
The scrapped battery should be discarded in
compliance with the local laws and regulations. If there
are no corresponding laws or regulations, throw it in a
hazardous trash can.
DO NOT pierce the battery or shorten the electrodes, or
it may cause explosion or fire hazard.
DO NOT throw the battery in fire or water, or it may
cause explosion.
Please use the specific battery supported by the device,
or it may cause explosion. If the battery is damaged and
needs to be changed, contact the device manufacturer
or local distributor.
If the device contains button battery, keep it far away
from children.
DO NOT expose the battery pack or battery
combination to sunlight, fire, or similar overheated
environment.
Data
DO NOT disconnect the power during formatting,
uploading, and downloading. Or files may be damaged.
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1 Product Introduction
1.1 Introduction
Body camera is typically used by law enforcement officers
to record video, tape audio, and capture picture to gather
evidence.
1.2 Packing List
Following objects are included in package. If something
loses, contact us or our supplier.
1 × Body camera
1 × shoulder clip
1 × USB data cable
1 × Charger
1 × Battery
1 × Printed quick start guide
1.3 Apperance
Refer to Figure 1-1 for the appearance of the body
camera.
Figure 1-1 Appearance
Table 1-1 Appearance Description
No. Name
Description
1
LED 1
2
LED 2
3
SOS
4
Taping
When body camera is being
charged, it is solid red.
When body camera is fully
charged, it is solid green.
When body camera is
recording, it flashes in red
with low frequency.
camera
When body
working, it is solid green.
is
When body camera is
taping audio, it flashes in
yellow.
In emergency, hold it for
more than 1 second to
alarm manually and send
the alarm to the platform.
Press it to start/stop taping.
During recording or taping,
hold it for 3 seconds to tag
the video or audio file. Hold
it again to cancel tag.
6
10111213143456789192018162117201215
5
6
No. Name
Description
Capture
Press it to capture current
live view image.
USB interface
Connect USB cable or
charger to it.
10
Loudspeaker
Loudspeaker.
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LCD
Press it to start/stop
recording.
Hold it for 3 seconds to turn
on laser positioning light.
When body camera is shut
down, hold it for 3 seconds
to start it up and start
recording.
Hold it and the body
camera can work as a MIC
or loudspeaker for two-way
audio.
When body camera is off,
hold it for 3 seconds to start
it up.
When body camera is on,
hold it for 3 seconds to shut
it down.
After body camera is
started up, press it to
inactivate/activate LCD.
It displays local menu and
live view image.
On some pages, tap it and
the shortcut menu will pop
up.
Tap it to switch to camera.
Hold it to list the software
process.
Tap it to return to the upper
menu.
Connect it to the cradle for
charging or data
transmission.
The cradle is optional.
It supplies light at dark
environment.
7
Recording
8
PTT
9
On/Off
Expansion
interface
16 White light
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13
14
15
17
18
Photosensitive
sensor
It is used for IR switch of
camera.
Laser
positioning
light
You can turn on the laser
positioning light to judge
the position when recording
or capturing.
19
Lens
20 MIC
Lens.
MIC.
7
No. Name
Description
21
IR Light
2 Installation
You can turn on the IR light
to supply body camera
sufficient light to get a
visible image.
2.1 Install Shoulder Clip
The shoulder clip helps you to fix the body camera on
your garment. The vertical adjustable angle is 360°.
Steps:
1. Insert the shoulder clip down into the slot on the front
panel of the body camera.
Figure 2-1 Install Shoulder Clip
2. Check if the clip is inserted into the slot firmly.
Figure 2-2 Successful Installation
2.2 Uninstall Shoulder Clip
You can uninstall the shoulder clip if you do not want to
wear the device on your shoulder.
Steps:
1. Press the buckles on both sides of the clip inwards
with your fingers.
Figure 2-3 Press Buckles
2. Slide the clip upwards to uninstall it.
2.3 Charge Body Camera
When the body camera power is low, charge it in time.
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ClipBuckle 1. Open the cover of USB interface on one side of the
2. Connect the body camera to the charger with the USB
body camera.
data cable.
When the body camera is being charged, LED 1 is solid
red. When it is fully charged, LED 1 is solid green.
You can enable quick charging mode. In quick charging
mode, all the power consuming functions will be
disabled, including network, recording, positioning, etc.
2.4 Install Battery
When the body camera is in low battery, LED1 flashes in
red with high frequency. In this condition, charge it in
time or change the battery.
1. Slide the fastener on the rear panel of the body
camera to the left.
Figure 2-4 Slide Fastener
2. Open the back cover by pulling the protruding
handles.
Figure 2-5 Open Back Cover
3. Take the battery out by pulling the battery handle.
4. Change a battery.
5.
6. Slide the fastener to the right to lock the back cover.
Install the back cover.
2.5 Install 4G MicroSIM Card
Install a 4G microSIM card on the body camera if you
want to connect to the network via 4G microSIM card.
Shut down the body camera before the installation.
This chapter is only applicable to the body camera
supporting 4G.
1. Open the back cover and take the battery out. Refer to
2.3 Charge Body Camera for details.
2. Open the sheet metal of the card slot, and put the
card into the slot with the metal side facing down.
3. Push the sheet metal forwards to lock the card.
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FastenerProtruding Handles Figure 2-6 Install 4G MicroSIM Card
4. Push the sheet metal forwards to lock the card.
5.
6. Slide the fastener to the right to lock the back cover.
Install the battery and back cover.
2.6 Install Body Camera Assistant
You can configure the body camera and download files via
the Body Camera Assistant (hereinafter referred to as
software). Get the software from the official website
(https://www.hikvision.com/).
1. Double click the software to start installation.
Install BodyCameraAssistant-win32.exe if your
computer is in 32-bit operating system.
Install BodyCameraAssistant-win64.exe if your
computer is in 64-bit operating system.
2. Follow the wizard to install the assistant.
3 Basic Operation
3.1 Zoom
You can zoom in/out the live view image to get the best
recording or capturing effect.
On Camera page, tap
multiple increases, and zoom out when the multiple
decreases.
. The lens will zoom in when the
3.2 Dial
You can connect the body camera to internet via 4G
dialing.
This function is only applicable to the body camera
supporting 4G.
Before you start:
Install 4G microSIM card. Refer to 2.5 Install 4G MicroSIM
Card.
Steps:
1. Slide the screen down to open the notification center.
2. Tap
to enable 4G dialing.
3.3 Storage
You can record video, tape audio, and capture picture via
the body camera.
3.3.1 Format Storage Media
When the memory of storage media is full, you can
format it to clear the data.
Before you start:
Connect the body camera to the computer via data
cable.
Log in to the Body Camera Assistant.
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Back up the files in the storage media before formatting
to avoid data loss.
1. Go to Device Configuration > System Settings.
2. Click Format.
3. Enter the password.
4. Click OK.
3.3.2 Record
You can record video via the body camera.
1. Press
.
appears on the status bar, indicating the
body camera is recording.
2. Press the button again to stop recording.
3. (Optional) Tap File MGT on the main menu to view the
video files.
If you want to record a period of time before recording
starts, tap Settings > System > Pre-record to set pre-
record.
If you want to record a period of time after recording
ends, tap Settings > System > Post-record to set post-
record.
3.3.3 Tape
You can tape audio via the body camera.
1. Press
.
appears on the status bar, indicating the
body camera is taping.
2. Press the button again to stop taping.
3. (Optional) Tap File MGT on the main menu to view the
audio files.
3.3.4 Capture
You can capture pictures via the body camera.
1. Press
2. (Optional) Tap File MGT on the main menu to view the
to capture picture.
captured pictures.
3.4 Playback
You can play back video, audio, and picture via the body
camera.
1. Tap File MGT on the main menu.
2. Tap Video, Audio, or Picture.
3. Select the file in the list to play back or view.
4 FAQ
Unable to start up.
a) Possible Reason: Device runs out of power.
Solution: Charge the device.
b) Possible Reason: The battery is damaged or runs out of
power.
Solution: Change battery.
Unable to start recording.
a) Possible Reason: Memory is full.
Solution: Back up device and clear device memory.
b) Possible Reason: Formatting storage media error.
Solution: Format storage media via assistant. Refer to
3.3.1 Format Storage Media.
c) Possible Reason: Device is abnormal.
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Solution: Reboot device.
Unable to dial.
a) Possible Reason: 4G microSIM card is not installed
well.
Solution: Reinstall 4G microSIM card.
b) Possible Reason: 4G microSIM card is fees owed.
Solution: Renew the card.
c) Possible Reason: Device is abnormal.
Solution: Reboot device.
Unable to log in.
a) Possible Reason: Password error.
Solution: Reset your password.
b) Possible Reason: Device is abnormal.
Solution: Reboot device.
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