Handheld Thermal Monucular Camera UD17958B Legal Information 2019 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website
( https://www.hikvision.com/ ). Please use this Manual with the guidance and assistance of professionals trained in supporting the Product. Trademarks Disclaimer and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED AS IS AND WITH ALL FAULTS AND ERRORS. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF i PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. ii Regulatory Information FCC Information attention not expressly Please take approved by the party responsible for compliance could void the users authority to operate the equipment. that changes or modification protection FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. of this equipment in a residential Operation FCC Conditions This device complies with part 15 of the FCC Rules. subject to the following two conditions:
Operation is 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. iii Warning This is a class B product. In a may cause radio inter-ference in which case the user may be required to take adequate measures. environment this product domestic iv Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Danger Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. Caution Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results. Note Provides additional information to emphasize or supplement important points of the main text. v Safety Instruction These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. Laws and Regulations Use of the product must be in strict compliance with the local electrical safety regulations. Transportation transporting it. Keep the device in original or similar packaging while Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need to return the device to the factory with the original wrapper. Transportation without the original wrapper may result in damage on the device and the company shall not take any responsibilities. Do not drop the product or subject it to physical shock. Keep the device away from magnetic interference. Power Supply Please purchase the charger by yourself. Input voltage should meet the Limited Power Source (5 VDC, 2A) according to the IEC61010-1 standard. Please refer to technical specifications for detailed information. Make sure the plug is properly connected to the power socket. DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards caused by overload. Battery Improper use or replacement of the battery may result in explosion hazard. Replace with the same or equivalent type only. Dispose of used batteries in conformance with the instructions provided by the battery manufacturer. The built-in battery cannot be dismantled. Please contact the manufacture for repair if necessary. For long-term storage of the battery, make sure it is fully charged every half year to ensure the battery quality. Otherwise, damage may occur. Maintenance If the product does not work properly, please contact your dealer or the nearest service center. We shall not assume any responsibility for problems caused by unauthorized repair or maintenance. A few device components (e.g., electrolytic capacitor) require regular replacement. The average lifespan varies, so periodic checking is recommended. Contact your dealer for details. vi Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary. If the equipment is used in a manner not specified by the manufacturer, the protection provided by the device may be impaired. Using Environment Make sure the running environment meets the requirement of the device. The operating temperature shall be -30C to 55C
(-22F to 131F), and the operating humidity shall be 95% or less. DO NOT expose the device to high electromagnetic radiation or dusty environments. DO NOT aim the lens at the sun or any other bright light. Emergency If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the power cable, and contact the service center. Manufacture Address No.555 Qianmo Road, Binjiang District, Hangzhou 310052, China Hangzhou Hikvision Digital Technology Co.,Ltd vii User Manual of Electrical Version Scan the QR code to view the user manual on your mobile phone. Note that mobile data charges may apply if Wi-Fi is unavailable. viii 1 Overview 1.1 Brief Description The handheld observational thermal monocular is a handheld device with functions of observation, highest temperature target tracking, distance measurement, Wi-Fi hot spot, and so on. The high-sensitivity built-in thermal detector provides you with clear view even in total darkness. The device is mainly applied to outdoor scenarios such as patrolling, law enforcement, searching and rescuing, drug enforcement, anti-smuggling, criminal seizing, hiking, travel, and hunting, etc. 1.2 Function Distance Measurement The device can detect the distance between the target and the observation position. Highest Temperature Tracking The device can detect the highest temperature in the scene and mark the spot. Image Correction The device supports DPC (Defective Pixel Correction) and FFC
(Flat Field Correction) which can optimize the image quality. Client Software Connection The device can capture snapshots, record videos, and set parameters by T-Vision APP after being connected to your phone via hot spot. Storage The built-in memory module supports video recording and snapshot capturing. 1.3 Appearance 1.3.1 Button Figure 1-1 Buttons on The Device 1 Table 1-1 Function of Button Icon Button Function Press: standby mode on/
off Hold: power on/off Press: palettes Hold: FFC Press: capture Hold: start/stop recording Hold: display menu or not Press: digital zoom Power Mode Capture Menu Zoom 1.3.2 Interface Figure 1-2 Overview of Interfaces Lens Cover: protect the lens from dust or scratch. Diopter Adjustment Knob: adjust the view according to your degree of myopia. supplied USB cable. USB Interface: charge the device or export files with the Tripod Screw: connected to tripod. 2 Preparation Take out the device and accessories. Check them with the packaging list to confirm device and accessories are included and available for use. Read the user manual to learn the usage methods and cautions. 2.1 Packaging List Refer to the packaging list to check whether the accessories along with the device are included. 2 USB Cable 1 User Manual 1 No-Dust Cloth 1 Neck Belt 1 Thermal Camera 1 Protective Bag 1 2.2 Charge Device After the device starts up, the OSD (on-screen display) shows the battery status. When the battery is low, charge the device and ensure it works properly. The charging temperature should be from 0 C to 45 C (32 F Charge the device with the delivered USB cable. Before You Start to 113 F). Steps 1. Lift the USB cover. 2. Plug in the USB cable and charge the device. Figure 2-1 USB Interface Flashing Red & Green: error occurred. Solid Red: battery is properly charged. Solid Green: battery is fully charged. Off: battery is not charged. 2.3 Power On/Off Power On 3 When the device is connected to USB cable or the battery is enough, press for 2 seconds to power on the device. Power Off When the device is turned on, hold off the device. for 2 seconds to power 2.4 Menu Description When the device powers on, hold to display the menu. Figure 2-2 Menu Description Press to move the cursor up. Press to move the cursor down. Press to confirm and hold it to exit the menu. 3 Image Settings You can set palettes, brightness, scenes, FFC (flat field corrrection), and DPC (defective pixel correction) to display the best image effect. 3.1 Adjust Diopter Make sure the eyepiece covers your eye and aim at the target. Adjust the diopter adjustment knob until the OSD text or image is clear. Note When adjusting diopter, DO NOT touch the surface of lens to avoid smearing the lens. Figure 3-1 View the Target 4 Figure 3-2 Adjust Diopter and press 3.2 Adjust Brightness to adjust brightness. In white hot mode, Select the higher the value of brightness is, the brighter the image is. The image effect in white hot mode is showed as picture below and effect in black hot mode is opposite. Figure 3-3 Adjust Brightness in White Hot Mode 3.3 Adjust Contrast Select and press to adjust image contrast. 3.4 Select Scene You can select proper scene according to environment temperature to improve the display effect. Steps 1. Hold to go to the menu. 2. Select and press to switch scene.
refers to summer mode and is recommended in high temperature environment. refers to winter mode and is recommended in low temperature environment. 3. Hold to save settings and exit. 3.5 Set Palettes You can select different palettes to display the same scene in different effects. Press to switch palettes. White Hot The hot part is light-colored in view. The higher the temperature is, the lighter the color is. 5 Black Hot The hot part is black-colored in view. The higher the temperature is, the more black the color is. Red Hot The hot part is red-colored in view. The higher the temperature is, the redder the color is. Fusion From high temperature to low temperature, the image is colored in from white, yellow, red, pink to purple. 3.6 Adjust Digital Zoom You can zoom the image by using this function. Press
, and 4 . in the view mode, the live view switches between 1 , 2 3.7 Flat Field Correction This function can correct non-uniformity of display. Steps 1. Hold to go to the menu. 2. Select and press to switch FFC mode.
- Manual: Hold in live view to correct the non-uniformity of display.
- Auto: The device performs FFC automatically every 10 minutes when switching on the camera.
- External: Cover the lens cover, then hold correct the non-uniformity of display. in live view to 6 Figure 3-4 Flat Field Correction 3. Hold to save the settings and exit. 3.8 Correct Defective Pixel The device can correct the defective pixels on the screen which are not performed as expected. Steps 1. Hold 2. Select
. to show the menu. 3. press to select the offset. The offset refers to the moving length of cursor. 4. Press or to select the moving direction. 5. Press to move the cursor to the position of dead pixel. Hold to correct the dead pixel. Note If the menu blocks the dead pixel, hold display. to perform mirror 3.9 Set OSD In the menu interface, press information. to display or hide the OSD 4 Measure the Distance The device can detect the distance between the target and the observation position. Before You Start When measuring the distance, keep the hand and the position steady. Otherwise, the accuracy may be affected. Steps 1. Hold to show the menu. 2. Select and press to go to the setting interface. to select the target from Deer, Wolf, Bear, 1) Press or and Custom. 2) Set the target height. 7 The available height ranges from 0.1 m to 9.9 m. Note 3) Press to confirm. 3. Align the center of top mark with the edge of target top. Press Figure 4-1 Set the Edge of Target Top The cursor blinks on the top edge of the target. 4. Align the center of bottom mark with the edge of target bottom. Press
. Figure 4-2 Set the Edge of Target Bottom Result The left top of the image displays the distance measurement result and the height of the target. Figure 4-3 Measurement Result Note Go to distance measurement interface, and press result of the previous measuring target. to view the 5 Highest Temperature Tracking The device can detect the highest temperature spot in the scene and mark it on display. In the menu, select temperature. and press to mark the spot of highest 8 When the function is enabled, temperature. When the scene changes, the displays in the spot of highest moves. 6 Picture and Video You can manually record video or capture picture when displaying live view. 6.1 Capture Picture On the main live view page, press to capture picture. Note When capturing succeeds, the image freezes for 1 second and a prompt shows on the display. For exporting captured pictures, refer to Export Files. 6.2 Record Video Steps 1. In the main live view, hold and start recording. Figure 6-1 Start Recording The left top of image displays the information of recording time. 2. Hold again to stop recording. What to do next For exporting recording files, refer to Export Files. 6.3 Export Files This function is used to export recorded videos and captured pictures. Before You Start Turn off hot spot function. Steps 1. Connect the device and PC with USB cable. Note Make sure the device is turned off when connecting the cable. 2. Open computer disk and select the disk of device. Go to DICM 100EZVIZ . 3. Select and copy the files to PC. 4. Disconnect the device from your PC. 9 Note The device displays images when you connect it to PC. But functions such as recording, capturing and hot spot are disabled. When you connect the device to PC for the first time, it installs the drive program automatically. 7 Client Software Connection Connect the device to the T-Vision APP via hot spot, then you can capture picture, record video, or configure parameters on your phone. Before You Start Install the T-Vision APP on your phone first. You can download it on App Store (iOS System) or Google Play TM (Android System). Steps 1. Hold to show the menu of device. 2. Press to enable hot spot function. 3. Turn on the WLAN of your phone and connect to the hot spot. Hot Spot Name: HIK-IPTS Serial No. Hot Spot Password: the last 9 digits of serial No. 4. Open the APP and connect your phone with the device. You can view the interface of device on your phone. Note The hot spot function will be turned off automatically when power is less than 15%. 8 CVBS Output You can view the image on the display unit for details with this function. Before You Start Connect the device and the display unit via USB to CVBS cable. Make sure the device is turned off when connecting the cable. Steps 1. Hold to show the menu of device. 2. Select CVBS, and press to turn on CVBS output. The display unit show the device image. 9 Maintenance This part introduces the operation of checking device information, upgrading device, and restoring to defaults, etc. 9.1 View Device Information 10 2. Select
, and press
. You can view the device information Steps 1. Hold to show the menu of device. such as version, and serial No. 9.2 Upgrade Device Before You Start Please get the upgrade package first. Steps 1. Connect the device to your PC with USB cable. 2. Open the detected disk, copy the upgrade file and paste it to the root directory of the device. 3. Disconnect the device from your PC. 4. Reboot the device. Result The device upgrades automatically. The upgrading process will be displayed in the main interface. 9.3 Restore Device Steps 1. Hold to show the menu of device. 2. Select
, and press to restore the device to defaults according to the prompt. 10 Frequently Asked Questions 10.1 Why does the charge indicator flash improperly?
Check the following items. 1. Check whether the device is charged with standard power adapter and the charging temperature is above 0 C (32 F). 2. The device is equipped with built-in charging protection module. Charge the device in power off status. 10.2 Why is the monitor off?
Check whether the device is off-battery. Check the monitor after charging the device for 5 minutes. 10.3 The image is not clear, how to adjust it?
Adjust the diopter adjustment knob until the image is clear. Refer to section . 10.4 Capturing or recording fails. What's the problem?
Check the following items. Whether the device is connected to your PC. Capturing or recording is disabled in this status. Whether the storage space is full. Whether the device is low-battery. 11 10.5 Why the PC cannot identify the device?
Check the following items. Whether the device is connected to your PC with supplied USB cable. longer than 1 m. If you use other USB cables, make sure the cable length is no Whether the hot spot function is turned on. If so, go to device menu and turn off hot spot. 11 Appendix 11.1 Device Command Scan the following QR code to get device common serial port commands. Note that the command list contains the commonly used serial port commands for Hikvision thermal cameras. 11.2 Device Communication Matrix Scan the following QR code to get device communication matrix. Note that the matrix contains all communication ports of Hikvision thermal cameras. 12