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1 | Cover Letter(s) | February 12 2004 |
1 | Operating Instruction Summary | Users Manual | 1.84 MiB |
BBHGW700_OI.book 1 Operating Instructions Network Camera Management System Model No. BB-HGW700A Please read this manual before using and save this manual for your future reference. Panasonic Web Site:
for customers in the USA or Puerto Rico http://www.panasonic.com BBHGW700_OI.book 2 Operating Instructions Introduction Thank you for purchasing the Panasonic Network Camera Management System. Please check the following items when unpacking. Operating Instructions AC adaptor Ethernet cable
(Category 5 straight cable) Cable clamper Screws and Washers 1 pc. 1 pc. 1 pc. 1 pc. 2 pcs. Before using Please read the Important Safety Instructions on Page 4 before using. Read and understand all instructions. For Operation Assistance Call 1-800-272-7033 Refer to the Panasonic web site http://www.panasonic.com 2
BBHGW700_OI.book 3 Operating Instructions Abbreviations UPnP is the abbreviation for Universal Plug and Play. Trademarks Ethernet is a registered trademark of Xerox Corporation in the United States and/or other countries.
Microsoft, MSN, Windows and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Screen shots reprinted with permission from Microsoft Corporation. All other trademarks identified herein are the property of their respective owners. Network Camera Management System Memo Attach your purchase receipt here. For your future reference Date of purchase Serial Number MAC Address Name and address of dealer
[For assistance, please call: 1-800-272-7033]
3
BBHGW700_OI.book 4 Operating Instructions IMPORTANT SAFETY INSTRUCTIONS When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not install this product near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 6. Protect the AC adaptor cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 7. Do not touch the unit or the AC adaptor during lightning storms. 8. Unplug this apparatus when unused for long periods of time. 9. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the AC adaptor cord or plug is damaged, the apparatus does not operate normally, or it has been dropped. SAVE THESE INSTRUCTIONS 4 BBHGW700_OI.book 5 Table of contents Operating Instructions 1 Product Introduction .............................................................................. 7 1.1 Main Features ................................................................................................................7 1.2 Feature Locations ..........................................................................................................8 1.2.1 Front View................................................................................................................................... 8 1.2.2 Rear View ................................................................................................................................... 8 1.2.3 Indicators.................................................................................................................................... 9 2 Accessing This Product....................................................................... 10 2.1 Functions .....................................................................................................................10 2.1.1 Top page................................................................................................................................... 10 2.1.2 Setup ........................................................................................................................................ 12 2.1.3 IPv6 Setup................................................................................................................................ 14 2.1.4 Camera Portal .......................................................................................................................... 15 3 Functions............................................................................................... 19 3.1 Using the Functions .....................................................................................................19 3.1.1 Registering ISPs....................................................................................................................... 19 3.1.2 Confirming Connection to the Internet...................................................................................... 27 3.1.3 Managing the Connection Mode............................................................................................... 28 3.1.4 Using Camera........................................................................................................................... 30 3.1.5 Registering a Camera Automatically ........................................................................................ 31 3.1.6 Using Wireless.......................................................................................................................... 37 3.1.7 Using Viewnetcam.com ............................................................................................................ 44 3.2 Using Advanced Setup.................................................................................................46 3.2.1 Accessing this Product from the Internet.................................................................................. 46 3.2.2 Improving Security.................................................................................................................... 52 3.2.3 Using Options........................................................................................................................... 58 3.2.4 Using VPN ................................................................................................................................ 65 3.3 Managing This Product ................................................................................................67 3.3.1 Changing The Password .......................................................................................................... 67 3.3.2 Updating Firmware ................................................................................................................... 68 3.3.3 Saving Settings......................................................................................................................... 70 3.3.4 Restarting ................................................................................................................................. 71 3.3.5 Initializing The Settings............................................................................................................. 71 3.3.6 Using PPPoE Connection......................................................................................................... 72 3.3.7 Confirming Network Connection............................................................................................... 73 3.4 Getting Information ......................................................................................................74 3.4.1 Getting Network Information..................................................................................................... 74 3.4.2 Viewing Logs ............................................................................................................................ 77 3.4.3 Support..................................................................................................................................... 80 3.4.4 Help .......................................................................................................................................... 80 4 Other Information ................................................................................. 81
[For assistance, please call: 1-800-272-7033]
5 BBHGW700_OI.book 6 Operating Instructions 4.1 Factory Default.............................................................................................................81 4.1.1 Factory Default ......................................................................................................................... 81 4.1.2 Restart...................................................................................................................................... 81 4.2 UPnP ........................................................................................................................82 4.3 PPTP Setup when Using VPN: Windows XP...............................................................86 4.4 Web Browser Setup when Using a Proxy Server.........................................................87 4.5 Checking the PC's IP Address and MAC Address .......................................................88 4.5.1 Using Windows XP/2000 .......................................................................................................... 88 4.5.2 Using Windows Me/98SE ......................................................................................................... 89 4.6 Stabilizing the PC's IP Address....................................................................................90 4.6.1 Using Windows XP/2000 .......................................................................................................... 91 4.6.2 Using Windows Me/98SE ......................................................................................................... 92 4.7 Factory Default Settings List ........................................................................................93 4.8 Specifications...............................................................................................................97 Index ....................................................................................................... 101 6 BBHGW700_OI.book 7 I n t r o d u c t i o n P r o d u c t Operating Instructions 1 1.1 Product Introduction Main Features This product is a Camera Control Unit with the following features:
Wireless network device with an expanded range due to the repeater function
(relay function) By using Panasonic's Wireless LAN Adaptor (BB-HGA102) to connect this product and a wireless network device, radio waves can be relayed to far and hard to reach places. Data such as camera images can be sent safely using VPN Security is ensured by encrypting all camera and PC data connected to this product before it is sent. High speed wireless LAN for IEEE 802.11b/g (conversion) It is possible to convert between 2.4 GHz 54 Mbps* (IEEE 802.11g) and 2.4 GHz 11 Mbps* (IEEE 802.11b). 802.11g has 2 modes: 1. the 802.11g only mode, and 2. the 802.11g and 802.11b simultaneous mode. Also, the wireless LAN function can be suspended.
* The numbers displayed are a theoretical maximum for the standard wireless LAN, and not necessarily the speed when data is actually sent. High speed throughput FTTH can also be used, with maximum WAN - LAN wired connection speeds of 93.0 Mbps
(FTP[Static]), 92.1 Mbps (FTP[PPPoE]), and 16.3 Mbps (FTP[PPTP]). Automatic wireless setup (with security settings) Panasonic's Wireless LAN Adaptor (BB-HGA102) (Customer-provided) is set up automatically. Wireless security settings are set up at the same time, so that wireless LAN can be used safely. Automatic camera registration (with security settings) By using this product with Panasonic's network camera (Customer-provided), the camera's automatic registration function can automatically set up wireless security (encryption WEP setup etc) and camera network related settings (port forwarding setup etc) Camera Portal By using this product with Panasonic's network camera (Customer-provided), the camera portal can list up to 16 camera names and their still images on a monitoring screen. Also, the camera portal page is set up automatically.
[For assistance, please call: 1-800-272-7033]
7 BBHGW700_OI.book 8 Operating Instructions 1.2 1.2.1 Feature Locations Front View POWER Indicator
(see page 9) WAN Indicator
(see page 9) WIRELESS Indicator
(see page 9) PPPoE Indicator
(see page 9) LAN1-LAN4 Indicators
(see page 9) 1.2.2 Rear View Diversity Antenna The antenna rotates 100 degrees clockwise and anticlockwise, 200 degrees in total. DC IN Jack
(see Getting Started) LAN1-LAN4 Jacks
(see Getting Started) WAN Jack
(see Getting Started) 100 100 CLEAR SETTING Button (see page 81) 8 BBHGW700_OI.book 9 Operating Instructions 1.2.3 Indicators Indicators Light Color Description POWER This product is turned on. Green Red (Blinking) There is a problem with this product. Remove the AC adaptor from the outlet, and insert again. I n t r o d u c t i o n P r o d u c t WAN LAN 1LAN4 WIRELESS PPPoE The firmware is damaged. Download a firmware file (see page 9 - Installation/
Troubleshooting). This product is successfully connected to a modem (or ONU) or an Ethernet hub etc. This product is connected and sending or receiving data. This product is successfully connected to a PC or Ethernet hub. This product is sending or receiving data. This product is successfully connected to a wireless terminal. This product is sending or receiving data in a wireless network. This product is not connected to a wireless terminal. The communication mode is set to disabled, and the wireless network is not being used. PPPoE connection is being tested. PPPoE connection is complete. A PPPoE authentication error has occurred. Green
(Blinking) Green Green
(Blinking) Green Green
(Blinking) Green Green
(Blinking) Orange No light Green
(Blinking) Green Orange
[For assistance, please call: 1-800-272-7033]
9 BBHGW700_OI.book 10 Operating Instructions 2 2.1 2.1.1 Accessing This Product Functions Top page The top page allows you to select the Setup page or Camera Portal page. The Camera Portal page displays the images of the camera connected to this product. 1. Enter "http://bbhgw.webpage:8080" into the web browser's address bar (the factory default port number is 8080) The user name and password window is displayed. 2. Enter New User Name, New Password, and Retype New Password and click [Save]. The top page is displayed. Notes It is important to always use your user name and password for authentication when using this product.
Access information (user name/password), this product's setup information, application setup information, logs and other system management information is the responsibility of the customer. Access to this information should be limited to users or user groups, and third parties should not be allowed to refer to, modify, delete or copy this information. Information such as user name, password, setup and management information should be kept confidential. 10
BBHGW700_OI.book 11 Operating Instructions T h i s P r o d u c t A c c e s s i n g Setup (see page 12) Camera Portal
(see page 15) Notes In the factory default settings, it is possible to display the top page by entering "http://
192.168.0.254:8080" into the web browser's address bar.
When accessing Setup from the top page, an authentication window is displayed (after starting the web browser, first time only). Log in by entering your user name and password and clicking [OK]. In order to view the camera images on the Camera Portal page of this product, it is necessary to have completed a connection with a compatible network camera (Customer-provided). Refer to the camera's instruction manual for more details. If the top page is not displayed...
Check that " http://bbhgw.webpage:8080" is entered correctly in the address bar (the factory default port number is 8080). If the address is correct and the top page is still not displayed enter "http://192.168.0.254:8080".
Check that the LAN indicator supported by the LAN jack connected to this product is on.
Check that the this product's power was turned on before the PC's power was.
Sometimes it is necessary to set up the web browser's proxy server to access the top page
(see page 87).
[For assistance, please call: 1-800-272-7033]
11
BBHGW700_OI.book 12 Operating Instructions 2.1.2 Setup This function allows you to set up using your PC's web browser. The heading selected on the menu page is displayed on the main page. The help page describes the operations of each heading. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 1 Top:
2 Setup:
Menu Main Displays the top page. (see page 10) Displays the setup page. It is possible to set up all operations on this page. (see this page) 3 IPv6 Setup:
Displays the IPv6 setup page. (see page 14) 4 Camera Portal:
Allows you to view images from the camera connected to this product. (see page 15) Basic Setup 5 ISP Registration:
Basic setup to connect to the Internet. (see page 19) 6 Connection Mode:
Sets the connecting ISP. (see page 28) 7 Camera:
Performs automatic camera registration setup and manual registration adding and deletion. (see page 30) 12 BBHGW700_OI.book 13 Operating Instructions 8 Wireless:
Sets up wireless LAN motion mode and wireless security. (see page 37) 9 Viewnetcam.com:
Sets up Viewnetcam.com. (see page 44) Advanced Setup 10 Address Translation:
11 Security:
12 Option:
13 VPN (PPTP):
Maintenance 14 Password:
Translates both the global address on the WAN side (Internet) and private address on the LAN side, and also performs setup to access this product's network from an Internet terminal. (see page 46) Allows you to set up filtering, and control access to this product at the touch of a button, and automatically saves a log. (see page 52) Sets up access on the LAN side, and also connection to the Internet.
(see page 58) This product allows you to create a VPN (Virtual Private Network) using PPTP (Point-to-Point Tunneling Protocol). A VPN is private network that is as safe as an exclusive line and travels through the Internet. Using this function, camera images from PCs in far away places can be viewed safely. (see page 65) T h i s P r o d u c t A c c e s s i n g Modifies the user name and password to access the setup page.
(see page 67) 15 Update Firmware*:
Updates to the latest version of firmware. (see page 68) 16 Save Settings:
Saves and loads settings. (see page 70) 17 Restart:
Restarts this product. (see page 71) 18 Factory Default:
Initializes this product. The settings are returned to the preset factory default. (see pages 71 and 81) 19 PPPoE Connection:
Manually starts or stops the PPPoE connection to the ISP. (see page 72) 20 Ping:
Information 21 Status:
22 Log:
23 Support:
24 Help:
Checks that each device with an IP address is connected. (see page 73) Displays information such as connection status. (see page 74) Displays filtering log, UPnP log (general), UPnP log (CP), connect/disconnect log, Viewnetcam.com log, and VPN (PPTP) log.
(see page 77) Product and support information can be found on the Internet. (see page 80) Explains about commands and functions on the setup pages. (see page 80)
* To download the latest version of the firmware from Panasonic's support website, it is necessary to connect to the Internet.
[For assistance, please call: 1-800-272-7033]
13 BBHGW700_OI.book 14 Operating Instructions 2.1.3 IPv6 Setup This function allows you to set up an IPv6 network. 1 2 3 4 5 14 Menu Main 1 IPv6 ISP Registration:
Allows you to register a IPv6 ISP. 2 IPv6 Security:
Allows you to ensure security of the unit on an IPv6 network. 3 IPv6 Option:
4 VPN(IPsec):
Allows you to access various IPv6 options. Allows you to set basic settings of IPsec connection. 5 VPN(IPsec) Connection:
Allows you to set VPN(IPsec) connection. BBHGW700_OI.book 15 Operating Instructions 2.1.4 Camera Portal This product has an inbuilt web server function. Camera Portal allows you to list up to 16 cameras names and their still images. Viewing Camera Images from the LAN (Home) Side It is possible to view camera images by accessing the camera portal. T h i s P r o d u c t A c c e s s i n g 1. Start the web browser. 2. Enter "http://bbhgw.webpage:"port number"" into the web browser's address bar.
(The factory default port number is 80. If the port number is 80 there is no need to enter it.) The camera portal is displayed.
By clicking on the still image, a single moving image can be displayed. Notes If a key mark is displayed, click on it and enter that camera's user name and password.
(If camera authentication has been set up, the key mark will be displayed.) If a blue unmarked window is displayed, click [Refresh Camera]. Sometimes a blue unmarked window is displayed when the camera's authentication setup cannot be verified or the IP address and port number overlap. Check the camera's settings. If an exclamation mark is displayed, click on it and the camera's original password window is displayed.
(It is displayed when a newly purchased camera is connected.) If the camera and this product are disconnected while sending or receiving data, a key mark (when camera authentication is setup) or a blue unmarked window is displayed. In this case, after checking that the camera's power supply and connections are correctly inserted, click [Refresh Camera]
[For assistance, please call: 1-800-272-7033]
15
BBHGW700_OI.book 16 Operating Instructions 3. Click the camera frame you want to access. If an authentication window is displayed, enter the camera's user name and password. Then the camera image is displayed. Notes
When refreshing the camera portal, click [Refresh Camera] on the setup page. If you click the refresh button on the web browser the camera image changes back to a key mark.
After entering the camera's user name and password and displaying the camera image once, the camera image, and not the key mark, will be displayed on the camera portal. When displaying other pages such as setup, the key mark will return, but by clicking on it, the camera image and not the authentication window will be displayed. Privacy and Image Right When installing and using this camera, it is the customers responsibility to not infringe on privacy or copyright rules and regulations.
It is generally accepted that " Privacy is the legal right to not have one's private life displayed in public, and the right to have control over one's own personal information. Image right is the right to not have portraits or photographic images of one's self created by a stranger or displayed in public. When camera images are not displayed on the camera portal...
Check that the WAN indicator and the LAN indicator supported by the LAN jack connected to this product are on.
Sometimes it is necessary to set up the web browser's proxy server to access the camera portal (see page 87).
Check that the power supply was turned on in the following order: modem (or ONU), this product, PC.
When a camera name, an X mark, a blue unmarked window, or a white page is displayed on the camera portal, click [Refresh Camera].
When an exclamation mark is displayed on the camera portal, double-click on it. The camera's original password window is displayed. 16 BBHGW700_OI.book 17 Viewing Camera Images from the WAN (Internet) Side This function allows you to view camera images by accessing the camera portal from the WAN side. Operating Instructions Note To view camera images from the WAN (Internet) side, it is necessary to connect this product to WAN. Regarding how to connect to the Internet refer to Getting Started and Using the Functions
(see page 19 onwards) 1. Start the web browser. 2. Enter "http:// IP address(WAN) or URL : port number" into the web browser's address bar.
(e.g. http://10.75.68.251:80 http://www.example.com:80 The factory default port number is 80. If the port number is 80 there is no need to enter it.) Notes It is possible to check the status of the IP address (WAN) on the setup pages. (see page 74)
When using this product with a service that is not a static IP service, the IP address changes. It is recommended that you use the Viewnetcam.com service. (see page 44) T h i s P r o d u c t A c c e s s i n g 3. Press [Enter]. The camera portal is displayed. Notes If a key mark is displayed, click on it and enter that camera's user name and password.
(If camera authentication has been set up, the key mark will be displayed.) If a blue unmarked window is displayed, click [Refresh Camera]. Sometimes a blue unmarked window is displayed when the camera's authentication setup cannot be verified or the IP address and port number overlap. Check the camera's settings. If an exclamation mark is displayed, click on it and the camera's original password window is displayed.
(It is displayed when a newly purchased camera is connected.) If the camera and this product are disconnected while sending or receiving data, a key mark (when camera authentication is setup) or a blue unmarked window is displayed. In this case, after checking that the camera's power supply and connections are correctly inserted, click [Refresh Camera].
[For assistance, please call: 1-800-272-7033]
17
BBHGW700_OI.book 18 Operating Instructions 4. Click the camera frame you want to access. If an authentication window is displayed, enter the camera's user name and password. Then the camera image is displayed. If the camera portal is not displayed...
Check that " http:// IP address(WAN) or URL : port number" was entered correctly into the address bar.
Sometimes it is necessary to set up the web browser's proxy server to access the website. (see page 87)
When a camera name, an X mark, or a white page is displayed on the camera portal, click [Refresh Camera]. Notes
All user information (video images, still images, Internet contents etc.) is the responsibility of the customer. Access to this information should be limited to users or user groups, and third parties should not be allowed to refer to, modify, delete or copy this information.
When changing the setup of the camera or camera portal, refer to Using the Camera. (see page 30) Privacy and Image Right When installing and using this camera, it is the customers responsibility to not infringe on privacy or copyright rules and regulations.
It is generally accepted that " Privacy is the legal right to not have one's private life displayed in public, and the right to have control over one's own personal information. Image right is the right to not have portraits or photographic images of one's self created by a stranger or displayed in public. 18 BBHGW700_OI.book 97 Operating Instructions 4.8 Specifications Main Unit Heading Power Supply Specifications Special AC Adaptor:
(Part Number: PQLV202JP) AC100 V (50 Hz/60 Hz), DC12 V DC Cord: approx 1.8m AC Cord: approx 55cm (attached separately) Power Consumption Dimensions (Width Height Depth) Maximum: approx 6W approx 204 36 140 mm (8 1.4 5.5 inches)
(when the antenna is stored) Weight Environmental Requirements WAN Interface approx 330g (11.6 oz) Temperature (C):
Humidity (%):
Number of Ports:
Connector Shape:
Physical Interface:
0 - 40 (32 - 104F) 20 - 85 (non-condensing) 1 8 pin modular jack (RJ-45) IEEE 802.3 (10Base-T) IEEE 802.3u (100Base-TX) Throughout between WAN and LAN (value measured at Panasonic):
Maximum of 93.0Mbps (FTP[Static]) Maximum of 92.1Mbps (FTP[PPPoE]) Maximum of 16.3Mbps (FTP[PPTP]) LAN Interface Number of Ports:
Connector Shape:
Physical Interface:
4 8 pin modular jack (RJ-45) IEEE 802.3 (10Base-T) IEEE 802.3u (100Base-TX) Wireless Interface Wireless Chip:
made by Atheros Communications I n f o r m a t i o n O t h e r
[For assistance, please call: 1-800-272-7033]
97 BBHGW700_OI.book 98 Operating Instructions Heading Wireless Interface Specifications IEEE 802.11b Transmission Method:
DS-SS, half-duplex Transmission Speed
([Standard value]Mbps):
11/5.5/2/1* (complying to IEEE 802.11b): automatic fallback Frequency Range (MHz):
2400 - 2472 (center frequency) Number of Channels:
13 Security:
IEEE 802.11g Transmission Method:
WEP64 bit/128 bit/152 bit, SSID, stealth SSID (hidden SSID, permitting/
not permitting connection using the ANY key), MAC address filtering OFMD (complying to IEEE 802.11g)/
DS-SS (compatible with IEEE 802.11b), half-duplex Transmission Speed
([Standard value]Mbps):
54/48/36/24/18/12/9/6* (complying to IEEE 802.11g): automatic fallback Frequency Range (MHz):
2412 - 2472 (center frequency) Number of Channels:
13 Security:
Transmitting Distance:
WEP64 bit/128 bit/152 bit, SSID, stealth SSID (hidden SSID, permitting/
not permitting connection using the ANY key), MAC address filtering Indoor - approx 120m (when transmitting to/from a BB-HGW102) Outdoor - approx 600m (when transmitting to/from a BB-HGW102) The transmitting distance varies according to the environment. It is reduced when transmitting close to reinforced concrete buildings, large metallic objects, microwaves, or crime prevention devices. The transmitting range is also reduced if an obstacle such as a wall or furniture is in the immediate environment. The use of the IEEE 802.11a outdoors is prohibited by law.
* The figures shown are theoretical maximums and not the actual figures when using the product. 98
BBHGW700_OI.book 99 Operating Instructions Heading Specifications User Interface CLEAR SETTING button:
Returns the product to factory default settings. Radio Wave Interference Prevention Software Heading Router Function Status Indicators POWER:
WAN:
PPP:
LAN1-LAN4:
WIRELESS:
VCCI class B Displays the power/main unit status Displays the WAN link status Displays the PPP link status Displays the Ethernet link status Displays the wireless link status WAN Side Connection Mode:
Specifications PPPoE/DHCP/Static PPPoE Connection:
Always/Manual RIP:
Yes (RIPv2) DHCP Server:
Yes (128 client setup is possible) DNS Relay (DNS proxy answering):
Yes IP Packet Filtering:
Yes (64 setup) Address Translation Method:
Wireless Terminal Function Security:
Access Control ID/Password Web Browser Setup Firmware Update Yes Yes IP masquerade, port forwarding, static NAT WEP (64 bit/128 bit/152 bit), stealth SSID (hidden SSID, permitting/not permitting connection using the ANY key), MAC address filtering I n f o r m a t i o n O t h e r
[For assistance, please call: 1-800-272-7033]
99 BBHGW700_OI.book 100 Operating Instructions 100
1 | Users Manual | Users Manual | 220.48 KiB |
Installation/Troubleshooting Camera Management Wireless VPN Router Model No. BB-HGW700A 1 Before Using ..........................................................................2 1.1 Important Safety Instructions ....................................................................2 1.1.1 FCC and Other Information................................................................................. 3 2 Troubleshooting ....................................................................5 Installation/Troubleshooting 1 1.1 Before Using Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1 Read and understand all instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not install this product near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 6 Protect the AC adaptor cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 7 The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/
installed near the unit and is easily accessible. 8 Use only the included Panasonic AC adaptor. 9 The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) 10 The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. 11 To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture. 12 Do not touch the unit or the AC adaptor during lightning storms. 13 Unplug this apparatus when unused for long periods of time. 14 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the AC adaptor cord or plug is damaged, the apparatus does not operate normally, or it has been dropped. SAVE THESE INSTRUCTIONS 2 Installation/Troubleshooting 1.1.1 FCC and Other Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This unit operates at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of this unit should not be placed near or on top of a TV or VCR. If interference is experienced, move this unit further away from the TV or VCR. This will often reduce or eliminate interference. Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances.
Environment do not place the unit in a room where the temperature is less than 0C (+32F) or greater than +40C (104F). Allow 10 cm (4) clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. If there is any trouble consult an authorized Panasonic Factory Service Center.
[For assistance, please call: 1-800-272-7033]
3 Installation/Troubleshooting FCC RF Exposure Warning:
To comply with FCC RF exposure requirements in uncontrolled environment:
This equipment must be installed and operated in accordance with provided instructions and a minimum 20 cm (8) spacing must be provided between antenna and all person's body
(excluding extremities of hands, wrist and feet) during wireless modes of operation. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
Medical Consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2400 MHz to 2483.5 MHz, and the power output level is 0.1 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF
(radio frequency) energy.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device. No responsibility will be taken by our company with respect to consequences resulting from the use and/or the damage of the Network Camera Management System. 4 2 Troubleshooting Checking Connection Installation/Troubleshooting Problem Cause and Remedy The CATV/ADSL modem (or ONU) is connected but the WAN indicator is off The Ethernet is connected but the LAN1
- LAN4 indicators are off
Check that the CATV/ADSL modem (or ONU) and this product are connected.
Check that the power of the CATV/ADSL modem and this product
(or ONU) are turned on.
Check the connection of the PC etc.
Check that the power of the PC etc. is turned on.
Check that the network card and driver are installed on the PC. Internet Website Display Problem A website is not displayed Cause and Remedy
Check that the website address was correctly entered in the web browser's address bar.
Check the connection of the modem (or ONU). Also check the connection between this product and the LAN.
Check the information received from the ISP regarding Internet connection. If it is necessary to enter settings information, refer to ISP Registration (see page 19 of Instructions on the CD-ROM).
When instructed to do so by the ISP, set the web browser proxy
server (see page 87 of Instructions on the CD-ROM). If the power is cut when connected to the Internet using PPPoE, it may take between 5 and 20 minutes to reconnect to the Internet.
Check that the power supply was turned on in the following order:
modem (or ONU), this product, PC.
[For assistance, please call: 1-800-272-7033]
5 Installation/Troubleshooting Setup Pages Display Problem Cause and Remedy The Top Page or Setup Page is not displayed
Dialog boxes may not be displayed immediately due to the state of the LAN.
Check that one of LAN1 - LAN4 or WIRELESS indicators are shining green. Also, check if the network card or wireless LAN card is on. If not, check that the LAN is connected.
Check that the power supply was turned on in the following order:
modem (or ONU), this product, PC connected to the LAN side.
Check that an IP address has been assigned to the LAN side PC by this product (see page 88 of Instructions on the CD-ROM). If it has not been assigned, check that the PC has been set to Obtain IP Address Automatically, and restart the PC. If this product's IP address has been modified (see page 58 of Instructions on the CD-ROM), enter the new IP address in the web browser's address bar. (The factory default port number is 8080.) To access the setup page, it may be necessary to set the web browser. (see page 87 of Instructions on the CD-ROM) JavaScript is used on the setup page. If JavaScript is disabled in the web browser settings, enable it and then access the setup page. 1 Select Internet Explorer Tools, then Internet Options... in
Internet Explorer, and click the Security tab. 2 Click Custom Level... in Security level for this zone. 3 Enable "Active scripting" in Settings.
Check that one of LAN1 - LAN4 or WIRELESS indicators are shining green. Also, check if the network card or wireless LAN card is on. If not, check that the LAN is connected.
Check that an IP address has been assigned to the LAN side PC by this product (see page 88 of Instructions on the CD-ROM). If it has not been assigned, check that the PC has been set to Obtain IP Address Automatically, and restart the PC. If this product's IP address (:port number)has been modified (see page 58 of Instructions on the CD-ROM), enter the new IP address (:port number) in the web browser's address bar. (The factory default port number is 80. When the port number is 80 it is not necessary to enter it.)
Access the Camera Portal 1 minute after turning on the power. If
it accessed before 1 minute has passed, Page Cannot Be Displayed is displayed. To access the setup page, it may be necessary to set the web browser. (see page 87 of Instructions on the CD-ROM) JavaScript is used on the setup page. If JavaScript is disabled in the web browser settings, enable it and then access the setup page. 1 Select Internet Explorer Tools, then Internet Options... in Internet Explorer, and click the Security tab. 2 Click Custom Level... in Security level for this zone. 3 Enable "Active scripting" in Settings. The Camera Portal or Setup Page is not displayed 6 Installation/Troubleshooting Problem Cause and Remedy The Update Firmware page is not displayed
The firmware is damaged. Re-install the firmware. (see page 68 of Instructions on the CD-ROM) The wireless terminal cannot be connected
Change the PC wireless LAN card's communication mode to Infrastructure. The device-specific SSID and 128-bit encryption key are set in factory default. The factory default SSID and 128 bit encryption key are displayed on the rear of this product. Set the same SSID and 128-bit encryption key as those on the wireless terminals connected to this product. It is possible that this product or the wireless terminal may be out of range, or there is a wall or other obstacle in between them. Move them closer together.
Camera Setup Problem The camera is not automatically registered on the Camera Portal page When accessing the Camera Portal, an authentication window is displayed Cause and Remedy
Check that this product, the camera and the PC are all
connected. If the camera's FACTORY DEFAULT RESET button is pressed while this product is starting up (the first 30 seconds after turning on the power), the camera may not be registered automatically. In this case, press the camera's FACTORY DEFAULT RESET button again after this product has started up.
Automatic registration cannot be performed if the 1. Enable Settings from Setup Software check box in Network on the camera setup page, has not been checked. Ensure that it is checked.
An IP address (192.168.0.151 - 192.168.0.166) is used for automatic camera registration. Check that the IP address is not the same as an IP address for any of the other network devices. The same IP address cannot be used.
Administrator Only was set for the Camera Portal by accessing Access Control in Security in Advanced Setup. Enter the set user name and password. The camera cannot be registered manually
The IP addresses (192.168.0.151 - 192.168.0.166), and port numbers (53, 80[portal page], 1723, 8080[setup page], 10000, 60001 - 60016), are used by this product. The same IP address or port number cannot be used.
When manually registering a camera, it is necessary to register the camera in Camera Registration in Camera in Basic Setup, arrange the camera on the portal in Screen Assignment, and register the camera in Address Translation in Advanced Setup.
[For assistance, please call: 1-800-272-7033]
7 Installation/Troubleshooting Problem Cause and Remedy The Camera Portal or Setup Page cannot be accessed from the WAN side
The network may be congested. Wait a while and try to connect again. To access the setup page, it may be necessary to set the web browser. (see page 87 of Instructions on the CD-ROM) JavaScript is used on the setup page. If JavaScript is disabled in the web browser settings, enable it and then access the setup page. 1 Select Internet Explorer Tools, then Internet Options... in Internet Explorer, and click the Security tab. 2 Click Custom Level... in Security level for this zone. 3 Enable "Active scripting" in Settings. The Camera Portal section of Access Control in Security in Advanced Setup is set to Restricted Access on this product. Set it to None or Administrator Only.
Access may be prohibited in Security on the setup page. Refer to Filtering Log in Log on the setup page and make it accessible.
When connecting this product under the router, use a router that is compatible with UPnP. This product cannot be used when connected using a router with an in-built modem without the UPnP function. Set the UPnP CP function to Enable referring to page 64 of Instructions on the CD-ROM.
Viewnetcam.com may not be registered. Register to Viewnetcam.com using the Link for Viewnetcam.com Service. Others Problem Cause and Remedy The POWER indicator is blinking red
The hardware is damaged. Remove the AC adaptor from the outlet and re-insert it (see Getting Started). If the problem is not solved, contact the Network Camera Customer Contact Center.
(see page 15) 8 Installation/Troubleshooting Problem Cause and Remedy The POWER indicator is blinking green
The firmware is damaged. Take the following steps to update the firmware. (Connect this product and the PC using a wire connection. Firmware cannot be updated on a wireless connection.) When blinking slowly: 1 second intervals 1 Enter "http://192.168.0.254:8080" into the web browser's address bar (http://bbhgw.webpage cannot be used). 2 Update when the update firmware window is displayed (see page 68 of Instructions on the CD-ROM). When blinking quickly: 0.4 second intervals 1 Cut the power to this product. 2 Turn on the power while holding the FACTORY DEFAULT RESET button on the rear of this product.
(see page 81 of Instructions on the CD-ROM for the location of the button) 3 After about 10 seconds when the POWER indicator has turned off, release the FACTORY DEFAULT RESET button. The POWER indicator should blink green again. 4 Enter "http://192.168.0.254:8080" into the web browser's address bar (http://bbhgw.webpage cannot be used). 5 Update when the update firmware window is displayed (see page 68 of Instructions on the CD-ROM) Turn off all the devices. Turn on this product and then the PC.
Check that all the PCs are set to Obtain IP Address Automatically.
Check that the available address range and each of the IP addresses of the specific devices in the network do not overlap.
After restarting this product, access the setup page again.
Click the web browser's refresh button.
Push the FACTORY DEFAULT RESET button, and initialize this product (see page 81 of Instructions on the CD-ROM for the location of the button). The settings are returned to factory default. Reset the user name and password. After clicking [Restart]
on the setup page, the basic setup page is not displayed I've forgotten the password to access the setup page
[For assistance, please call: 1-800-272-7033]
9 For product service Panasonic Servicenters are listed in the servicenter directory. Call 1-800-272-7033 for the location of an authorized servicenter. This product is designed for use in the United States of America. Sale or use of this product in other countries/areas may violate local laws. When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the problem, to the outside of the carton. Symptom Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Operating Instructions are subject to change without notice. Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. 2004 Panasonic Communications Co., Ltd. All Rights Reserved. Printed in Japan PSQX3566ZA KK1104GJ0
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2004-11-24 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2004-11-24
|
||||
1 | Applicant's complete, legal business name |
Panasonic Corporation of North America
|
||||
1 | FCC Registration Number (FRN) |
0003762242
|
||||
1 | Physical Address |
Two Riverfront Plaza, 9th Floor
|
||||
1 |
Newark, New Jersey 07102-5490
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
M******@CCSEMC.COM
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
ACJ
|
||||
1 | Equipment Product Code |
96NBB-HGW700
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
B****** B********
|
||||
1 | Title |
Project Manager
|
||||
1 | Telephone Number |
201-3********
|
||||
1 | Fax Number |
201-3********
|
||||
1 |
B******@us.panasonic.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | 802.11b/g Wireless Router | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power Output listed is Conducted. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Japan Qlty. Assur. Org. Kita-Kansai Testing Center
|
||||
1 | Name |
K****** S******
|
||||
1 | Telephone Number |
81-72********
|
||||
1 | Fax Number |
81-72********
|
||||
1 |
s******@jqa.jp
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2412.00000000 | 2462.00000000 | 0.0178000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC