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1 | user manual | Users Manual | 3.54 MiB | / April 02 2011 |
TG413x(e).book Page 1 Friday, September 24, 2010 8:45 AM Operating Instructions Digital Cordless Answering System Model No. KX-TG4132 KX-TG4133 KX-TG4134 Model shown is KX-TG4132. Before initial use, see Getting Started on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte Gua Rpida Espaola, pgina 46. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.com/prodreg TG413x(e).book Page 2 Friday, September 24, 2010 8:45 AM Useful Information Wall mounting . 37 Error messages. 39 Troubleshooting . 40 FCC and other information . 44 Gua Rpida Espaola Gua Rpida Espaola . 46 Appendix Customer services . 50 Warranty (For United States and Puerto Rico)
. 51 Index Index . 53 Table of Contents Introduction Model composition. 3 Accessory information . 3 Important Information For your safety. 6 Important safety instructions . 7 For best performance . 7 Other information . 8 Specifications. 8 Getting Started Setting up. 9 Note when setting up . 10 Intelligent eco mode. 11 Controls . 11 Display . 12 Initial settings . 12 Making/Answering Calls Making calls . 14 Answering calls . 14 Useful features during a call . 15 Shared Phonebook Shared phonebook . 17 Programming Programmable settings . 19 Special programming. 23 Registering a unit. 25 Caller ID Service Using Caller ID service . 26 Caller list . 27 Answering System Answering system . 29 Turning the answering system on/off . 29 Greeting message . 29 Listening to messages using the base unit 30 Listening to messages using the handset . 30 Remote operation . 31 Answering system settings . 32 Voice Mail Service Voice mail service . 34 Intercom/Locator Intercom. 36 Handset locator . 36 Transferring calls, conference calls . 36 2 TG413x(e).book Page 3 Friday, September 24, 2010 8:45 AM Introduction Model composition Series KX-TG4131 series Model No. KX-TG4132 KX-TG4133 KX-TG4134 Base unit Part No. KX-TG4131 KX-TG4131 KX-TG4131 Handset Part No. KX-TGA410 KX-TGA410 KX-TGA410 Quantity 2 3 4 ENERGY STAR As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Accessory information Supplied accessories No. 1 2 3 4 5 6 Accessory item/
Order number AC adaptor/PNLV226Z Telephone line cord/
PQJA10075Z Rechargeable batteries/
HHR-4DPA Wall mounting adaptor/
PQKL10088Z1 Handset cover*1/
PNYNTGA652BR Charger/PNLC1018Z Quantity KX-TG4132 KX-TG4133 KX-TG4134 2 1 4 1 2 1 3 1 6 1 3 2 4 1 8 1 4 3
*1 The handset cover comes attached to the handset. 1 2 3 4 5 6 For assistance, please visit http://www.panasonic.com/help 3 TG413x(e).book Page 4 Friday, September 24, 2010 8:45 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 50). Accessory item Rechargeable batteries Order number HHR-4DPA*1 L To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore Battery type:
Nickel metal hydride (Ni-MH) 2 x AAA (R03) size for each handset KX-J66 KX-TGA405*2 T-adaptor Range extender
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. Up to 2 range extenders can be registered to the base unit. This product can be purchased online. Please visit our Web site:
http://www.panasonic.com/RangeExtender 4 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 5 Friday, September 24, 2010 8:45 AM Expanding your phone system Introduction Optional handset feature overview You can expand your phone system by registering optional handsets (6 max.) to a single base unit. L Optional handsets may be a different color from that of the supplied handsets. Feature Handset KX-TGA410 KX-TGA659 KX-TGA660 1.8 inches Large Display size Button size Speed dial*1
*1 You can make a call using a speed dial key on the handset as well as the base unit if your 1.9 inches Extra large r 1.8 inches Large unit has the speed dial feature. For assistance, please visit http://www.panasonic.com/help 5 TG413x(e).book Page 6 Friday, September 24, 2010 8:45 AM Important Information For your safety To prevent severe injury and loss of life/
property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. L Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-
211-PANA (1-800-211-7262). L Unplug from power outlets and never touch the inside of the product if its casing has been broken open. L Never touch the plug with wet hands. Danger of electric shock exists. Installation L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. L Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. Operating safeguards L Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. L Do not disassemble the product. L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).) L Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. CAUTION Installation and location L Never install telephone wiring during an electrical storm. L Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when:
the handset batteries need recharging or have failed. there is a power failure. Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. L Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. 6 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 7 Friday, September 24, 2010 8:45 AM L Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. L Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode. Attention:
A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. Important Information L For maximum coverage and noise-free communications, place your base unit:
at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0 C (32 F) or greater than 40 C (104 F). Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places:
Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. L Do not use benzine, thinner, or any abrasive powder. For assistance, please visit http://www.panasonic.com/help 7 TG413x(e).book Page 8 Friday, September 24, 2010 8:45 AM Important Information Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Notice for product disposal, transfer, or return L This product can store your private/
confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Notice Power consumption:
Base unit:
Standby: Approx. 0.7 W Maximum: Approx. 3.8 W Charger:
Standby: Approx. 0.1 W Maximum: Approx. 2.6 W Operating conditions:
0 C 40 C (32 F 104 F), 20 % 80 % relative air humidity (dry) Note:
L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Specifications Standard:
DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) Frequency range:
1.92 GHz to 1.93 GHz RF transmission power:
115 mW (max.) Power source:
120 V AC, 60 Hz 8 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 9 Friday, September 24, 2010 8:45 AM Getting Started Battery installation L USE ONLY Ni-MH batteries AAA (R03) L Do NOT use Alkaline/Manganese/Ni-Cd size. batteries. L Confirm correct polarities (S, T). Rechargeable Ni-MH ONLY Setting up Connections L Use only the supplied Panasonic AC adaptor PNLV226. Base unit Hook Click Hooks Press plug firmly.
(120 V AC, 60 Hz) Click To single-line telephone jack
(RJ11C) DSL/ADSL filter*
Correct Wrong L When the date and time setting is displayed, see page 12.
*DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service. Charger Battery charge Charge for about 7 hours. Hooks
(120 V AC, 60 Hz) For assistance, please visit http://www.panasonic.com/help 9 TG413x(e).book Page 10 Friday, September 24, 2010 8:45 AM Getting Started L When the batteries are fully charged, the charge indicator goes off and Fully charged is displayed. Confirm Charging is displayed. Charge indicator Note when setting up Note for connections L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. During a power failure The unit will not work during a power failure. We recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4). Note for battery installation L Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. L Wipe the battery ends (S, T) with a dry cloth. L Avoid touching the battery ends (S, T) or the unit contacts. Note for battery charge L It is normal for the handset to feel warm during charging. L Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level Icon
&
(
) 0)4 0 Battery level High Medium Low Needs charging. Empty Panasonic Ni-MH battery performance (supplied batteries) Operation In continuous use Not in use
(standby) Operating time 13 hours max.*1 11 days max.*1
*1 If Eco mode is on. Note:
L Actual battery performance depends on usage and ambient environment. L Even after the batteries are fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. 10 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 11 Friday, September 24, 2010 8:45 AM Getting Started Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit. L When this feature is activated, i is displayed. L Eco mode is turned off when the clarity booster is activated (page 15). Controls Handset A D E F B C A B G H I J K L A Charge indicator Ringer indicator Message indicator B Nonslip pad L Nonslip pad offers support when you cradle the handset between your shoulder and ear.
*
: TONE) C Speaker D {C} (TALK) E {s} (SP-PHONE: Speakerphone) F Dial keypad (
G Receiver H Display I {OFF}
J {FLASH} {CALL WAIT}
K Microphone L Charge contacts Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key
{^}, {V}, {<}, or {>}: Scroll through various lists and items.
? VOL. (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking.
{<} CID (Caller ID): View the caller list.
{>} REDIAL: View the redial list. Base unit A B C D E F G H I A Charge contacts For assistance, please visit http://www.panasonic.com/help 11 TG413x(e).book Page 12 Friday, September 24, 2010 8:45 AM Getting Started B Speaker C Message counter D {ERASE}
E {} (STOP) F {+}/{-} (Volume up/down)
{7}/{8} (Repeat/Skip) G {6} (PLAY) Message indicator H {LOCATOR}
I {ANSWER ON/OFF}
ANSWER ON/OFF indicator Display Handset display items Item w _ C i
<
s
~
&
!
E m
&
Meaning Within base unit range Out of base unit range The line is in use. L When flashing:
The call is put on hold. L When flashing rapidly:
An incoming call is now being received. Eco mode is on. (page 11) Equalizer is set. (page 16) Speakerphone is on. (page 14) Ringer volume is off. (page 20) Silent mode is on. (page 23) Call sharing mode is off.
(page 21) Alarm is on. (page 23) Handset number Battery level Blocked call (page 24) Item In use Line in use Meaning Answering system is being used by another handset or the base unit. Someone is using the line. Base unit display items Item 9@
Meaning Answering system answers calls with a greeting message and caller messages are not recorded. (Selecting Greeting only, page 33) Initial settings Direct command code:
Programmablesettingss can be accessed by pressing {MENU}, ( and then the corresponding code on the dial keypad
(page 19). Example: Press {MENU}(1)1. Symbol meaning:
Example: {r}: Off Press {V} or {^} to select the words in quotations. Important:
L When you install the batteries for the first time, the handset prompts you to set date and time. First press {SELECT}, then proceed to step 2 in Date and time, page 12. Date and time 1 {MENU}(1)1 2 Enter the current month, date, and year by selecting 2 digits for each.
$
( Clarity booster is on. (page 16) 12 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 13 Friday, September 24, 2010 8:45 AM Getting Started Example: July 15, 2011
)7 15 11 3 {OK}
4 Enter the current hour and minute (12-
hour clock format) by selecting 2 digits for each. Example: 9:30
)9 3) 5 {AM/PM}: Select AM or PM. 6 {SAVE} s {OFF}
Note:
L When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. L The date and time may be incorrect after a power failure. In this case, set the date and time again. Display language You can select either English or Espaol as the display language. The default setting is English. 1 {MENU}(11) 2 {r}: Select the desired setting. 3 {SAVE} s {OFF}
Voice guidance language You can select either English or Espaol as the voice guidance language of the answering system. The default setting is English. 1 {MENU}(112 2 {r}: Select the desired setting. 3 {SAVE} s {OFF}
Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is Tone. Tone: For tone dial service. Pulse: For rotary/pulse dial service. 1 {MENU}(12) 2 {r}: Select the desired setting. 3 {SAVE} s {OFF}
For assistance, please visit http://www.panasonic.com/help 13 TG413x(e).book Page 14 Friday, September 24, 2010 8:45 AM Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. 2 Press {C} or {CALL}. 3 When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {OFF}. Note:
L For best performance, use the speakerphone in a quiet environment. L To switch back to the receiver, press
{s}/{C}. Adjusting the receiver or speaker volume Press {^} or {V} repeatedly while talking. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.). 1 {REDIAL} or {>} REDIAL L If there is a new message in the voice mail or answering system, {REDIAL}
is not displayed. 2 {r}: Select the desired phone number. 3 {C}
Erasing a number in the redial list 1 {REDIAL} or {>} REDIAL 2 {r}: Select the desired phone number. 3 {r}: Yes s {SELECT}
4 {OFF}
s {ERASE}
Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 18). Example: If you need to dial the line access number 9 when making outside calls with a PBX:
1 9 s {PAUSE}
2 Dial the phone number. s {C}
Note:
L A 3.5 second pause is inserted each time
{PAUSE} is pressed. Repeat as needed to create longer pauses. Answering calls When a call is being received, the ringer indicator flashes rapidly. 1 Lift the handset and press {C} or {s}
when the unit rings. L You can also answer the call by pressing any dial key from ) to 9, *, or (. (Any key answer feature) 2 When you finish talking, press {OFF} or place the handset on the base unit or charger. Auto talk You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 21. Adjusting the handset ringer volume While the handset is ringing for an incoming call:
Press {^} or {V} repeatedly to select the desired volume. Programming the volume beforehand:
1 {MENU}(16) 2 {r}: Select the desired volume. 3 {SAVE} s {OFF}
14 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 15 Friday, September 24, 2010 8:45 AM Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {~}. Adjusting the base unit ringer volume Press {+} or {-} repeatedly to select the desired volume. L To turn the ringer off, press and hold {-}
until the unit beeps. Making/Answering Calls Note:
L {MUTE} is a soft key visible on the handset display during a call. Flash
{FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note:
L To change the flash time, see page 21. Useful features during a call Hold This feature allows you to put an outside call on hold. 1 Press {MENU} during an outside call. 2 {r}: Hold s {SELECT}
3 To release hold, press {C}. L Another handset user can take the call by pressing {C}. Note:
L If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly. After 1 additional minute on hold, the call is disconnected. L If another phone is connected to the same line, you can also take the call by lifting its handset. Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. 1 Press {MUTE} during conversation. L {MUTE} flashes. 2 To return to the conversation, press
{MUTE} again. For call waiting or Call Waiting Caller ID service users To use call waiting, you must first subscribe to call waiting from your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd callers information is displayed after you hear the call waiting tone on the handset. 1 Press {CALL WAIT} to answer the 2nd 2 To switch between calls, press {CALL call. WAIT}. Note:
L Please contact your service provider/
telephone company for details and availability of this service in your area. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Press * (TONE) before entering access numbers which require tone dialing. Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, For assistance, please visit http://www.panasonic.com/help 15 TG413x(e).book Page 16 Friday, September 24, 2010 8:45 AM Making/Answering Calls this feature is turned on automatically when necessary. L When this feature is turned on, ( is displayed. Handset equalizer This feature clarifies the voice of the person you are talking to, producing a more natural-
sounding voice that is easier to hear and understand. 1 Press {MENU} while talking. 2 {r}: Equalizer s {SELECT}
3 {r}: Select the desired setting. s
{OK}
Note:
L When this feature is turned on, displayed while talking.
<
is L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. L This feature is not available while using the speakerphone. Call share You can join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. Note:
L A maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions. (4-way conference) L To prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 21). 16 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 17 Friday, September 24, 2010 8:45 AM Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group. Important:
L Only 1 person can access the shared phonebook at a time. L Caller ID subscribers can use group ringer tone features (page 26). Adding entries 1 {C} s {ADD}
2 Enter the partys name (16 characters 3 Enter the partys phone number (24 digits max.). s {OK}
max.). s {OK}
4 {r}: Select the desired group. s
{SELECT} 2 times L To add other entries, repeat from step 2. 5 {OFF}
Character table for entering names While entering characters, you can switch between uppercase and lowercase by pressing * (Aa). Key 1
) ; , Character
(
&
/
. 1 B C 2 A b 2 c a 3 F E D 3 f d e G H I 4 4 i h g 5 L K J j k l 5 2 3 4 5 Key 6 7 8 9
) o Character M N O 6 6 m n Q R S P s q p 8 T U t u 8 Z W X x w z 0 r V v Y y 7 7 9 9
#
(
L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. L If you do not press any dial key within 5 seconds after entering a character, the character is fixed and the cursor moves to the next space. L in the above table represents a single space. Erasing the character or number Press {<} or {>}. s {CLEAR}
L Press and hold {CLEAR} to erase all characters or numbers. Groups Groups can help you find entries in the phonebook quickly and easily. When adding an entry to the phonebook, you can assign it to one of 9 groups. You can change the names of groups assigned for phonebook entries
(Friends, Family, etc.) and then search for phonebook entries by group. The group ringer tone feature is available for Caller ID subscribers (page 26). Changing group names The default group name is Group 1 to Group 9. 1 {C} s {MENU}
2 {r}: Group s {SELECT}
3 {r}: Select the desired group. s 4 {r}: Group name s {SELECT}
{SELECT}
For assistance, please visit http://www.panasonic.com/help 17 TG413x(e).book Page 18 Friday, September 24, 2010 8:45 AM Shared Phonebook 5 Edit the name (10 characters max.; page 6 {OFF}
17). s {SAVE}
Finding and calling a phonebook entry Scrolling through all entries 1 {C}
2 {r}: Select the desired entry. 3 {C}
Searching by first character 1 {C}
2 Press the dial key () 9 or () which contains the character you are searching for (page 17). L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. L If there is no entry corresponding to the character you selected, the next entry is displayed. 3 {r}: Scroll through the phonebook if necessary. 4 {C}
Searching by group 1 {C} s {GROUP}
2 {r}: Select the group you want to search. s {SELECT}
L If you select All groups, the unit ends the group search. 3 {r}: Select the desired entry. 4 {C}
Editing entries 1 Find the desired entry (page 18). s
{EDIT}
2 Edit the name if necessary (16 characters max.; page 17). s {OK}
3 Edit the phone number if necessary (24 digits max.). s {OK}
4 {r}: Select the desired group (page 17). s {SELECT}
5 {SELECT} s {OFF}
Erasing entries Erasing an entry 1 Find the desired entry (page 18). 2 {ERASE}
3 {r}: Yes s {SELECT} s {OFF}
Erasing all entries 1 {C} s {MENU}
2 {r}: Erase all s {SELECT}
3 {r}: Yes s {SELECT}
4 {r}: Yes s {SELECT}
5 {OFF}
Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. 1 During an outside call, press {MENU}. 2 {r}: Phonebook s {SELECT}
3 {r}: Select the desired entry. 4 Press {CALL} to dial the number. Note:
L When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press {PAUSE} to add pauses after the number and PIN as necessary (page 14). L If you have rotary/pulse service, you need to press * (TONE) before pressing
{MENU} in step 1 to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding * (TONE) to the beginning of phone numbers you wish to chain dial
(page 17). 18 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 19 Friday, September 24, 2010 8:45 AM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods. Scrolling through the display menus 1 {MENU}
2 Press {V} or {^} to select the desired main menu. s {SELECT}
3 Press {V} or {^} to select the desired item from the next sub-menus. s {SELECT}
4 Press {V} or {^} to select the desired setting. s {SAVE}
L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}. Using the direct command code 1 {MENU} s Enter the desired code. Example: Press {MENU}(16). 2 Select the desired setting. s {SAVE}
L This step may vary depending on the feature being programmed. L To exit the operation, press {OFF}. Note:
L In the following table, < > indicates the default settings. L In the following table, + indicates the reference page number. L Display menu order may vary depending on your model. Display the menu tree and direct command code table
> Main menu: \ Caller list (Code: (213: page 27)
> Main menu: e Answering device (page 29) Sub-menu 1 Setting Play new msg.
(msg.: message) Play all msg. Erase all msg.*1 Greeting Sub-menu 2 Code
#323
#324
#325
#302 Record greeting*1 Check greeting Pre-recorded*1
(Reset to pre-
recorded greeting) Ring count*1 Recording time*1 Remote code*1 Screen call
<4 rings>
<3 min>*2
<111>
<On>
#303
#304
#211
#305
#306
#310
#327
#328 Settings Answer on*1 Answer off*1
+
30 30 31 29 30 30 32 33 31 29 29 29 For assistance, please visit http://www.panasonic.com/help 19 TG413x(e).book Page 20 Friday, September 24, 2010 8:45 AM Programming
> Main menu: g V.M. access (V.M.: Voice mail) (Code: (33): page 34)
> Main menu: 4 Intercom (Code: (274: page 36)
> Main menu: e Set date & time Sub-menu 1 Date and time*1 Alarm Code
#101
#720 Sub-menu 2 Setting
+
1: Once 2: Daily 0: <Off>
1: <Caller ID auto>
0: Manual
#226 12 23 Time adjustment*1, *3
> Main menu: c Initial setting Sub-menu 1 Ringer setting Sub-menu 2 Ringer volume*4
(Handset) Ringer tone*5, *6, *7
(Handset) Silent mode On/Off Silent mode Start/End Set date & time Date and time*1 Alarm Time adjustment*1, *3 Handset Base unit*1 Block w/o num*8
(Block calls without phone number) Store VM access#*1
(VM: Voice mail) VM tone detect*1 Talking Caller ID Handset name Call block*1 Voice mail Message alert LCD contrast
(Display contrast) Setting 06: Off6 <6>
15: Tone 15
<Tone 1>
60: Melody 15 1: On 0: <Off>
<11:00 PM/06:00 AM>
1 :Once 2: Daily 0: <Off>
1: <Caller ID auto>
0: Manual 1: <On> 0: Off 1: On 0: <Off>
1: On 0: <Off>
1: <On> 0: Off 1: <On> 0: Off 16: Level 16 <3>
Code +
#160
#161
#238
#237
#101
#720
#226
#162
#*162
#104
#217
#240
#331
#332
#340
#145 23 12 23 26 23 24 34 34 33 20 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 21 Friday, September 24, 2010 8:45 AM Sub-menu 1 Key tone*9 Caller ID edit
(Caller ID number auto edit) Auto talk*10 Set tel line Sub-menu 2 Set dial mode*1 Set flash time*1, *11 Call sharing*1 Registration Change language Set line mode*1, *12 Register handset Deregistration*8 Display Voice prompt*1 Programming Code +
#165
#214 27
#200
#120
#121
#122
#194
#130
#131
#110
#112 14 13 15 25 25 13 13 Setting 1: <On> 0: Off 1: <On> 0: Off 1: On 0: <Off>
1: Pulse 2: <Tone>
0: 900 ms 1: <700 ms>
2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms
*: 200 ms
#: 160 ms 6: 110 ms 7: 100 ms 8: 90 ms 9: 80 ms 1: A 2: <B>
1: <On> 0: Off 1: <English>
2: Espaol 1: <English>
2: Espaol
> Main menu: a Customer support*13 (Code: (68))
*1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
*2 You can select the recording time 1 min, 3 min, and Greeting only. Greeting only is not displayed when scrolling through the display menus. It is only available in direct commands (page 33).
*3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select Caller ID auto. To turn this feature off, select Manual.
(Caller ID subscribers only) To use this feature, set the date and time first (page 12).
*4 Ringer volume cannot be turned off for alarm, intercom calls, and paging.
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers.
*6 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call.
*7 The preset melodies in this product are used with permission of 2009 Copyrights Vision Inc.
*8 This menu is not displayed when scrolling through the display menus. It is only available in direct commands. For assistance, please visit http://www.panasonic.com/help 21 TG413x(e).book Page 22 Friday, September 24, 2010 8:45 AM Programming
*9 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones.
*10If you subscribe to a Caller ID service and want to view the callers information after lifting up the handset to answer a call, turn off this feature.
*11The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at 700 ms unless pressing {FLASH} fails to pick up the waiting call.
*12Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to A if telephone line condition is not good. instructions or get further information for this product, using your computer.
*13The handset can display the Internet address where you can download the operating 22 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 23 Friday, September 24, 2010 8:45 AM Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important:
L Set the date and time beforehand (page 12).
{SELECT}
1 {MENU}(72) 2 {r}: Select the desired alarm option. s Off Once Daily Turns alarm off. Go to step 7. An alarm sounds once at the set time. An alarm sounds daily at the set time. Go to step 4. 3 Enter the desired month and date. s
{OK}
4 Set the desired time. 5 {AM/PM}: Select AM or PM. s {OK}
6 {r}: Select the desired alarm tone. s
{SELECT}
L We recommend selecting a different ringer tone from the one used for outside calls. 7 {SELECT} s {OFF}
L When the alarm is set, E is displayed. Note:
L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode. Silent mode Silent mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, Programming for example, while sleeping. Silent mode can be set for each handset. Important:
L Set the date and time beforehand (page 12). L We recommend turning the base unit ringer off (page 15) in addition to turning the silent mode on. L If you have set the alarm, the alarm sounds even if the silent mode is turned on. exit. Turning silent mode on/off 1 {MENU}(238 2 {r}: Select On or Off. s {SAVE}
L If you select Off, press {OFF} to 3 Enter the desired hour and minute you 4 {AM/PM}: Select AM or PM. s {OK}
5 Enter the desired hour and minute you 6 {AM/PM}: Select AM or PM. 7 {SAVE} s {OFF}
wish to start this feature. wish to end this feature. L When the silent mode is set, & is displayed. Changing the start and end time 1 {MENU}(237 2 Continue from step 3, Turning silent mode on/off, page 23. Changing the handset name Each handset can be given a customized name (Bob, Kitchen, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is No. If you select Yes without entering any handset name, Handset 1 to Handset 6 is displayed. 1 {MENU}(1)4 For assistance, please visit http://www.panasonic.com/help 23 TG413x(e).book Page 24 Friday, September 24, 2010 8:45 AM Programming 2 Enter the desired name (max. 10 characters; see the character table, page 17). L If not required, go to step 3. 3 {SAVE}
4 {r}: Select the desired setting. s
{SELECT}
5 {SELECT} s {OFF}
Call block (Caller ID subscribers only) This feature allows the unit to reject calls when:
the unit receives a call from a phone number stored in the call block list as unwanted (Storing unwanted callers, page 24). the unit receives a call without phone number (Block calls without phone number, page 24). When a call is received, the unit rings for a short time while the caller is being identified. If the phone number matches an entry in the call block list, the unit sends out a busy tone to the caller, and then disconnects the call. Important:
L When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number, the call is logged in the caller list (page 27) with
$ after the call is disconnected. Storing unwanted callers You can store up to 30 phone numbers in the call block list by using the caller list or by entering the numbers directly. Important:
L We recommend storing 10 digits (including an area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked. From the caller list:
1 {<} CID 2 {r}: Select the entry to be blocked. L To edit the number, press {EDIT}
repeatedly until the phone number is shown in the 10-digit format. 3 {SAVE}
4 {r}: Call block s {SELECT}
5 {r}: Yes s {SELECT}
6 Edit the phone number if necessary 7 {SAVE} s {OFF}
(24 digits max.). By entering phone numbers:
1 {MENU}(217 s {ADD}
2 Enter the phone number (24 digits max.). L To erase a digit, press {CLEAR}. 3 {SAVE} s {OFF}
Blocking calls without phone number You can reject a call without phone number including Out of area, Private caller, or Long distance. 1 {MENU}(24) 2 {r}: Select the desired setting. s
{SAVE} s {OFF}
Viewing/editing/erasing call block numbers 1 {MENU}(217 2 {r}: Select the desired entry. L To exit, press {OFF}. 3 To edit a number:
{EDIT} s Edit the phone number. s
{SAVE} s {OFF}
To erase a number:
{ERASE} s {r}: Yes s {SELECT}
s {OFF}
Note:
L When editing, press the desired dial key to L When viewing, Block w/o num is add, {CLEAR} to erase. displayed if the block calls without phone number feature is turned on. To turn the feature off: {ERASE} s {V} s {SAVE}
s {OFF}
24 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 25 Friday, September 24, 2010 8:45 AM Programming 1 {MENU}(131 L All handsets registered to the base unit are displayed. cancel. s {SELECT}
2 {r}: Select the handset you want to 3 {r}: Yes s {SELECT}
4 {OFF}
Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important:
L See page 5 for information on the available model. Registering a handset to the base unit The supplied handset and base unit are pre-
registered. If for some reason the handset is not registered to the base unit, re-register the handset. 1 Handset:
{MENU}(13) 2 Base unit:
Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds. 3 Handset:
Press {OK}, then wait until a long beep sounds. Note:
L While registering, Base in registering is displayed on all registered handsets. L When you purchase an additional handset, refer to the additional handsets installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system. For assistance, please visit http://www.panasonic.com/help 25 TG413x(e).book Page 26 Friday, September 24, 2010 8:45 AM Caller ID Service Using Caller ID service Important:
L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/
telephone company for details. Caller ID features When an outside call is being received, the callers name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. L If the unit cannot receive caller information, the following is displayed:
Out of area: The caller dials from an area which does not provide a Caller ID service. Private caller: The caller requests not to send caller information. Long distance: The caller makes a long distance call. L If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls If a call is not answered, the unit treats it as a missed call. The display shows Missed call. This lets you know if you should view the caller list to see who called while you were away. Note:
L Even when there are unviewed missed calls,Missed call disappears from the standby display if the following operation is performed by one of the registered handsets:
Being replaced on the base unit or charger. Pressing {OFF}. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list. Talking Caller ID This feature lets you know who is calling without looking at the display. To use this feature, you must:
subscribe to a Caller ID service of your service provider/telephone company. turn this feature on (page 20). When caller information is received, the handsets and base unit announce the callers name or phone number received from your service provider/telephone company following every ring. The unit announces in English only. L Name pronunciation may vary. This feature may not pronounce all names correctly. L Caller ID service has a limit of how many characters can be displayed. If the callers name is too long, the handset may not be able to display or announce the entire name. L The announcement is heard at the same level as the ringer volume (page 15, 20). L If you turn on the answering system and set the number of rings 2 rings (page 32), the unit does not announce the caller information. If Toll saver is selected and there is a new message, the unit does not announce the caller information. L When you receive a call while on the phone, the 2nd callers name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services. Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced. Ringer ID This feature can help you identify who is calling by using different ringer tones for different groups of callers. When adding an entry to the phonebook, you can assign it to the desired group (page 17). When a call is received from a caller assigned to a group, the 26 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 27 Friday, September 24, 2010 8:45 AM ringer you selected for that group rings after caller information is displayed. If you select Current ringer (default), the unit uses the ringer tone you selected on page 20 when calls from this group are received. 1 {C} s {MENU}
2 {r}: Group s {SELECT}
3 {r}: Select the desired group. s
{SELECT}
4 {r}: Select the current setting of the ringer ID. s {SELECT}
5 {r}: Select the desired ringer tone. s
{SAVE}
6 {OFF}
Caller list Important:
L Only 1 person can access the caller list at a time. L Make sure the units date and time setting is correct (page 12). Viewing the caller list and calling back 1 {<} CID 2 Press {V} to search from the most recent call, or {^} to search from the oldest call. L If > is displayed, not all of the information is shown. To see the remaining information, press {>}. To return to the previous screen, press
{<}. 3 To call back, press {C}. To exit, press {OFF}. Note:
L If the entry has already been viewed or answered, Q is displayed, even if it was viewed or answered using another handset. Caller ID Service Editing a callers phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code 1. 1 {<} CID 2 {r}: Select the desired entry. 3 Press {EDIT} repeatedly until the phone number is shown in the desired format. 2 Area code Local phone number 1 Local phone number Example: 321-5555 Example: 555-321-5555 Example: 1-555-321-5555 3 1 Area code Local phone number 4 {C}
Caller ID number auto edit feature Once you call back an edited number, the handset which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the handset as follows:
When the call is being received, the Caller ID number is displayed in the same format as the edited number. After the call has ended, the callers phone number is displayed in the same format as the edited number, when reviewed from the caller list. For example, you can use this feature to set the handset to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that callers area code are edited automatically. This feature can be set for each handset (page 21). The default setting is On. Note:
L Phone numbers from the 4 most recently edited area codes are automatically edited. For assistance, please visit http://www.panasonic.com/help 27 TG413x(e).book Page 28 Friday, September 24, 2010 8:45 AM Caller ID Service L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. Erasing selected caller information 1 {<} CID 2 {r}: Select the desired entry. 3 {ERASE} s {r}: Yes s {SELECT}
s {OFF}
Erasing all caller information 1 {<} CID 2 {ERASE} s {r}: Yes s {SELECT}
s {OFF}
Storing caller information to the phonebook 1 {<} CID 2 {r}: Select the desired entry. L To edit the number, press {EDIT}
repeatedly until the phone number is shown in the desired format. 3 {SAVE}
4 {r}: Phonebook s {SELECT}
5 Continue from step 2, Editing entries, page 18. 28 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 29 Friday, September 24, 2010 8:45 AM Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting Greeting only as the recording time setting (page 33). Important:
L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 12). Memory capacity (including your greeting message) The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded. Note:
L When message memory becomes full:
Messages full is shown on the handset display. The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is turned on. The message counter on the base unit flashes if the answering system is turened on or new messages have been recorded. If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Turning the answering system on/off Base unit Answering System Press {ANSWER ON/OFF} to turn on/off the answering system. Handset 1 To turn on:
{MENU}(327 To turn off:
{MENU}(328 2 {OFF}
Note for base unit and handset:
L When the answering system is turned on:
The ANSWER ON/OFF indicator on the base unit lights up. The message counter on the base unit displays the total number of messages
(old and new). Call screening While a caller is leaving a message, you can listen to the call through the unit speaker. To adjust the speaker volume, press {^} or {V}
repeatedly. You can answer the call by pressing {C}. Call screening can be set for each handset. The default setting is On. 1 {MENU}(31) 2 {r}: Select the desired setting. s
{SAVE} s {OFF}
Greeting message When the unit answers a call, a greeting message is played to callers. You can use either:
your own greeting message a pre-recorded greeting message Recording your greeting message 1 {MENU}(3)2 2 {r}: Yes s {SELECT}
3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). For assistance, please visit http://www.panasonic.com/help 29 TG413x(e).book Page 30 Friday, September 24, 2010 8:45 AM Answering System 4 Press {STOP} to stop recording. 5 {OFF}
Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages:
If you erase or do not record your own greeting message, the unit plays a pre-
recorded greeting asking callers to leave a message. set to Greeting only, callers messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. If the message recording time (page 33) is Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message. 1 {MENU}(3)4 2 {YES} s {OFF}
Playing back the greeting message 1 {MENU}(3)3 2 {OFF}
Listening to messages using the base unit When new messages have been recorded, the message indicator on the base unit flashes. Press {6}. L If new messages have been recorded, the base unit plays back new messages. L If there are no new messages, the base unit plays back all messages. Operating the answering system during playback Key
{+} or {-}
{7}
{8}
{}
(STOP)
{ERASE}
Operation Adjust the speaker volume Repeat message*1 Skip message Stop playback Erase currently playing message
*1 If pressed within the first 5 seconds of a message, the previous message is played. Erasing all messages Press {ERASE} 2 times while the unit is not in use. Listening to messages using the handset When new messages have been recorded:
New message is displayed. The message indicator on the handset flashes slowly if the message alert feature is turned on (page 33). 1 To listen to new messages:
{PLAY}
or
{MENU}(323 L If there are no new messages, in the answering
{PLAY}
is not displayed. system, To listen to all messages:
{MENU}(324 2 When finished, press {OFF}. Note:
L To switch to the receiver, press {C}. 30 For assistance, please visit http://www.panasonic.com/help Operating the answering system
{MENU} s {r}: Answering device s
{SELECT}
TG413x(e).book Page 31 Friday, September 24, 2010 8:45 AM Key
{^} or {V}
1 or {<}
2 or {>}
3 4 5 6 76 8
{PAUSE}
9 or {STOP}
)
*4*3
*5
*6 Operation Adjust the receiver/speaker volume (during playback) Repeat message
(during playback)*1 Skip message (during playback) Enter the Settings menu Play new messages Play all messages Play greeting message Record greeting message Turn answering system on Pause message*2 Stop recording Stop playback Turn answering system off Erase currently playing message Erase all messages Reset to a pre-recorded greeting message
*1 If pressed within the first 5 seconds of a
*2 To resume playback:
message, the previous message is played.
{r}: Playback s {SELECT}
{ERASE} s {r}: Yes s {SELECT}
*3 You can also erase as follows:
Answering System Editing the number before calling back 1 Press {PAUSE} during playback. 2 {r}: Edit & Call s {SELECT}
3 Press {EDIT} repeatedly until the phone number is shown in the desired format
(page 27). s {C}
Erasing all messages 1 {MENU}(325 2 {r}: Yes s {SELECT} s {OFF}
Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The units voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is 111. Important:
L To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 {MENU}(3)6 2 Enter the desired 3-digit remote access code. 3 {SAVE} s {OFF}
Calling back (Caller ID subscribers only) If caller information is received for the call, you can call the caller back while listening to a message. 1 Press {PAUSE} during playback. 2 {r}: Call back s {SELECT}
Deactivating remote operation Press * in step 2 on Remote access code, page 31. L The entered remote access code is deleted. For assistance, please visit http://www.panasonic.com/help 31 TG413x(e).book Page 32 Friday, September 24, 2010 8:45 AM Answering System Using the answering system remotely 1 Dial your phone number from a touch-
tone phone. 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 32). 4 When finished, hang up. Voice guidance When the English voice guidance is selected During remote operation, the units voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 32). Note:
L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key 1 2 4 5 9
) Operation Repeat message
(during playback)*1 Skip message
(during playback) Play new messages Play all messages Stop playback*2 Start voice guidance*3 Turn answering system off Key
*4
*5
*(
Operation Erase currently playing message Erase all messages End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a message, the previous message is played.
*2 For English voice guidance only
*3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1 Dial your phone number from a touch-
tone phone. 2 Let the phone ring 15 times. L A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again and begin remote operation (page 31). Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls. You can select 2 to 7 rings, or Toll saver. The default setting is 4 rings. Toll saver: The units answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 31), you know that there are no new messages when the 32 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 33 Friday, September 24, 2010 8:45 AM Answering System phone rings for the 3rd time. You can then hang up without being charged for the call. 1 {MENU}(211 2 {r}: Select the desired setting. s
{SAVE} s {OFF}
For voice mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following:
L To use the voice mail service provided by your service provider/telephone company rather than the units answering system, turn off the answering system (page 29). L To use this units answering system rather than the voice mail service provided by your service provider/
telephone company, please contact your service provider/telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this:
Set this units Ring count setting so that this units answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company. Selecting Greeting only You can select Greeting only which sets the unit to announce a greeting message to callers but not record messages. Select Greeting only in step 2 on Callers recording time, page 33. Note:
L When you select Greeting only:
If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. If you use your own message, record the greeting-only message asking callers to call again later (page 29). Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is On. Important:
L If you stored the voice mail access number
(page 34), the message indicator also flashes for newly recorded voice mail messages (page 34). 1 {MENU}(34) 2 {r}: Select the desired setting. s
{SAVE} s {OFF}
Note:
L While message alert is on, battery operating time is shortened (page 10). Callers recording time You can change the maximum message recording time allowed for each caller. The default setting is 3 min. 1 {MENU}(3)5 2 {r}: Select the desired setting. s
{SAVE} s {OFF}
For assistance, please visit http://www.panasonic.com/help 33 TG413x(e).book Page 34 Friday, September 24, 2010 8:45 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone companys voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/
telephone company, not your telephone. Please contact your service provider/
telephone company for details of this service. Important:
L To use the voice mail service provided by your service provider/telephone company rather than the units answering system, turn off the answering system (page 29). For details, see page 33. L You need to store the voice mail access number to activate the message alert feature (page 33) for voice mail service. Storing the voice mail (VM) access number In order to listen to your voice mail messages, you must dial your service provider/telephone companys voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 34). 1 {MENU}(331 2 Enter your access number (24 digits max.). s {SAVE} s {OFF}
Note:
L When storing your voice mail access number and your mailbox password, press
{PAUSE} to add pauses (page 14) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. Example:
1-222-333-4444 PPPP 8888 VM access number Pauses Password To erase the voice mail access number 1 {MENU}(331 2 Press and hold {CLEAR} until all digits are erased. s {SAVE} s {OFF}
Voice mail (VM) tone detection Your service provider/telephone company sends special signals (sometimes called voice mail tones or stutter tones) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when:
You do not subscribe to voice mail service. Your service provider/telephone company does not send voice mail tones. Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. Turning VM tone detection on/off The default setting is On. 1 {MENU}(332 2 {r}: Select the desired setting. s
{SAVE} s {OFF}
Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following ways:
New Voice Mail is displayed on the handset if message indication service is available. 34 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 35 Friday, September 24, 2010 8:45 AM Voice Mail Service The message indicator on the handset flashes slowly if the message alert feature is turned on (Message alert, page 33). 1 {VM}
or
{MENU}(33) L The speakerphone turns on. L If there are no new messages in the voice mail, {VM} is not displayed. 2 Follow the pre-recorded instructions. 3 When finished, press {OFF}. Note:
L If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding ( until the handset beeps. L If your voice mail service uses voice mail tones and a message is over 3 minutes long, the handset may not indicate new messages. L If your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually. For assistance, please visit http://www.panasonic.com/help 35 TG413x(e).book Page 36 Friday, September 24, 2010 8:45 AM Intercom/Locator Intercom Intercom calls can be made between handsets. Note:
L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press
{C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 {MENU} s {INT}
2 {r}: Select the desired unit. s
{SELECT}
L To stop paging, press {OFF}. 3 When you finish talking, press {OFF}. Answering an intercom call 1 Press {C} to answer the page. 2 When you finish talking, press {OFF}. 1 During an outside call, press {INT} to put the call on hold. 2 {r}: Select the desired unit. s
{SELECT}
3 Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call. 4 To complete the transfer:
Press {OFF}. L The outside call is being routed to the destination unit. To establish a conference call:
Press {MENU}.
{r}: Conference L To leave the conference, press {OFF}.
{SELECT}
s s The other 2 parties can continue the conversation. Press {MENU}. s {r}: Hold L To put the outside call on hold:
{SELECT}
s conference:
{r}: Conference To resume the Press {MENU}. s s
{SELECT}
Answering a transferred call Press {C} to answer the page. Handset locator You can locate a misplaced handset by paging it. 1 Base unit: {LOCATOR}
L All registered handsets beep for 1 minute. 2 To stop paging:
Base unit: Press {LOCATOR}. Handset: Press {OFF}. Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets. 36 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 37 Friday, September 24, 2010 8:45 AM Useful Information 3 Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit. 21 2 1 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Wall mounting Note:
L Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 2 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord
(B). B A Hooks AC adaptor cord For assistance, please visit http://www.panasonic.com/help 37 TG413x(e).book Page 38 Friday, September 24, 2010 8:45 AM Useful Information 5 Mount the unit on a wall then slide down to secure in place. AC adaptor cord To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). 1 2 83 mm
(31/4 inches) or 102 mm
(4 inches) A A B Charger Drive the screws (not supplied) into the wall. Wall phone plate 83 mm
(3 1/4 inches) 102 mm
(4 inches) 1 2 25.4 mm
(1 inch) Screws Hooks 38 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 39 Friday, September 24, 2010 8:45 AM Useful Information Error messages Display message Base no power or No link. Re-connect base AC adaptor. Busy Call phone company for your access #
Check tel line Error!!
Invalid Requires subscription to Caller ID. Use rechargeable battery. Cause/solution L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handsets registration may have been canceled. Re-register the handset (page 25). L The called unit is in use. L Other units are in use and the system is busy. Try again later. L The handset you are using is too far from the base unit. Move closer and try again. L You have not stored the voice mail access number. Store the number (page 34). L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 9). L Recording was too short. Try again. L There is no handset registered to the base unit matching the handset number you entered. L The handset is not registered to the base unit. Register the handset (page 25). L You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. L A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6. For assistance, please visit http://www.panasonic.com/help 39 TG413x(e).book Page 40 Friday, September 24, 2010 8:45 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base units AC adaptor, then reconnect the base units AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem The handset does not turn on even after installing charged batteries. The unit does not work. I cannot hear a dial tone. The indicator on the handset flashes slowly. Programmable settings Problem The display is in a language I cannot read. I cannot register a handset to a base unit. Cause/solution L Place the handset on the base unit or charger to turn on the handset. L Make sure the batteries are installed correctly (page 9). L Fully charge the batteries (page 9). L Check the connections (page 9). L Unplug the base units AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 25). L The base units AC adaptor or telephone line cord is not connected. Check the connections. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. L New messages have been recorded. Listen to the new messages (page 30). L New voice mail messages have been recorded. Listen to the new voice mail messages (page 34). Cause/solution L Change the display language (page 13). L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 25). 40 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 41 Friday, September 24, 2010 8:45 AM Useful Information Cause/solution L Battery charge is low. Fully charge the batteries (page 9). L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again. L It is time to replace the batteries (page 9). Battery recharge Problem The handset beeps and/or ) flashes. I fully charged the batteries, but
) still flashes, 0 is displayed, or the operating time seems to be shorter. Making/answering calls, intercom Problem _ is displayed. Cause/solution L The handset is too far from the base unit. Move closer. L The base units AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. L The handset is not registered to the base unit. Register it
(page 25). Noise is heard, sound cuts in and out. The handset does not ring. The base unit does not ring. I cannot make a call. L You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The ringer volume is turned off. Adjust the ringer volume L Silent mode is turned on. Turn it off (page 23). L The ringer volume is turned off. Adjust the ringer volume L The dialing mode may be set incorrectly. Change the L The handset is too far from the base unit. Move closer
(page 20).
(page 15). setting (page 13). and try again. I cannot make long distance calls. L Make sure that you have long distance service. For assistance, please visit http://www.panasonic.com/help 41 TG413x(e).book Page 42 Friday, September 24, 2010 8:45 AM Useful Information Caller ID/Talking Caller ID Problem Caller information is not displayed. Caller information is not announced. Caller information is displayed or announced late. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. Time on the unit has shifted. The 2nd callers information is not displayed during an outside call. Cause/solution L You must subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. L The name display service may not be available in some areas. Contact your service provider/
telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The handset or base units ringer volume is turned off. Adjust it (page 15, 20). L The Talking Caller ID feature is turned off. Turn it on (page L The number of rings for the answering system is set to 2 20). rings or Toll saver. Select a different setting
(page 32). L Depending on your service provider/telephone company, the unit may display or announce the callers information at the 2nd ring or later. L Move closer to the base unit. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 21). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have been edited incorrectly (for example, the long distance 1 or the area code is missing). Edit the phone number with another pattern (page 27). changes the time. Set the time adjustment to Manual
(off) (page 20). L Incorrect time information from incoming Caller ID L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). 42 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 43 Friday, September 24, 2010 8:45 AM Useful Information Answering system Problem The unit does not record new messages. I cannot operate the answering system. I cannot operate the answering system remotely. Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L The answering system is turned off. Turn it on (page 29). L The message memory is full. Erase unnecessary L The recording time is set to Greeting only. Change messages (page 30). the setting (page 33). L If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the units number of rings setting or contact your service provider/telephone company (page 33). L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. L The remote access code is not set. Set the remote access code (page 31). L You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code
(page 31). L Press each key firmly. L The answering system is turned off. Turn it on (page 32). Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help 43 TG413x(e).book Page 44 Friday, September 24, 2010 8:45 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ##
are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. 44 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 45 Friday, September 24, 2010 8:45 AM Useful Information L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all persons body (excluding extremities of hands, wrist and feet). L This product may not be collocated or operated in L conjunction with any other antenna or transmitter. For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements. Notice L FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil T TIA-1083 CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this device. NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference. FCC RF Exposure Warning:
L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. For assistance, please visit http://www.panasonic.com/help 45 TG413x(e).book Page 46 Friday, September 24, 2010 8:45 AM Gua Rpida Espaola Gua Rpida Espaola 46 Para obtener ayuda, visite http://www.panasonic.com/help (solo en ingls) TG413x(e).book Page 47 Friday, September 24, 2010 8:45 AM Gua Rpida Espaola Para obtener ayuda, visite http://www.panasonic.com/help (solo en ingls) 47 TG413x(e).book Page 48 Friday, September 24, 2010 8:45 AM Gua Rpida Espaola 48 Para obtener ayuda, visite http://www.panasonic.com/help (solo en ingls) TG413x(e).book Page 49 Friday, September 24, 2010 8:45 AM Gua Rpida Espaola Para obtener ayuda, visite http://www.panasonic.com/help (solo en ingls) 49 TG413x(e).book Page 50 Friday, September 24, 2010 8:45 AM Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help or, contact us via the web at:
http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com or, send your request by E-mail to:
npcparts@us.panasonic.com You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call 1-866-605-1277. 50 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 51 Friday, September 24, 2010 8:45 AM Appendix Warranty (For United States and Puerto Rico) PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as the warrantor) will, for the length of the period indicated on the chart below, which starts with the date of original purchase
(Limited Warranty period), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. During the Labor Limited Warranty period there will be no charge for labor. During the Parts Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Ship-In Service Parts One (1) Year Labor One (1) Year For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to:
PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503 panacare@us.panasonic.com When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. For assistance, please visit http://www.panasonic.com/help 51 TG413x(e).book Page 52 Friday, September 24, 2010 8:45 AM Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantors Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom. L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products. 52 For assistance, please visit http://www.panasonic.com/help TG413x(e).book Page 53 Friday, September 24, 2010 8:45 AM Index 4-way conference: 16
#
A Additional handset: 25 Alarm: 23 Answering calls: 14 Answering system Call screening: 29 Erasing messages: 30, 31, 32 Greeting message: 29 Greeting only: 33 Listening to messages: 30, 32 Number of rings: 32 Recording time: 33 Remote access code: 31 Remote operation: 31 Ring count: 32 Toll saver: 32 Turning on/off: 29, 31, 32 Auto talk: 14 B Battery: 9, 10 C Call block: 24 Booster (Clarity booster): 15 Caller ID number auto edit: 27 Caller ID service: 26 Caller list: 27 Caller list edit: 27 Call share: 16, 21 Call waiting: 15 Call Waiting Caller ID: 15 Chain dial: 18 CID (Caller ID): 27 Conference calls: 36 Control type: 11 Customer support: 21 D Date and time: 12 Dialing mode: 13 Direct commands: 19 Display Contrast: 20 Language: 13 E Eco mode: 11 Equalizer: 16 Error messages: 39 F Flash: 15, 21 G Groups: 17 H Handset Deregistration: 25 Locator: 36 Name: 23 Registration: 25 Hold: 15 Intercom: 36 I K Key tone: 21 Line mode: 21 L M Making calls: 14 Missed calls: 26 Mute: 15 P Pause: 14 Phonebook: 17 Power failure: 10 R Redialing: 14 Ringer ID: 26 Ringer tone: 26 Rotary/pulse service: 15 S Silent mode: 23 SP-PHONE (Speakerphone): 14 T Talking caller ID: 26 Temporary tone dialing: 15 Time adjustment: 20 Transferring calls: 36 Troubleshooting: 40 TTY: 50 V VM (Voice mail): 34 Voice guidance language: 13 Voice mail: 33, 34 Volume Receiver: 14 Ringer (Base unit): 15 Ringer (Handset): 14, 20 Speaker: 14 W Wall mounting: 37 Index 53 TG413x(e).book Page 54 Friday, September 24, 2010 8:45 AM Notes 54 TG413x(e).book Page 55 Friday, September 24, 2010 8:45 AM Notes 55 TG413x(e).book Page 56 Friday, September 24, 2010 8:45 AM IMPORTANT!
If your product is not working properly. 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No.
(found on the bottom of the base unit) Name and address of dealer Date of purchase Attach your purchase receipt here. One Panasonic Way, Secaucus, New Jersey 07094 Panasonic System Networks Co., Ltd. 2010 Printed in China PNQX3013ZA CC1110DE0 (A)
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2010-12-21 | 1921.536 ~ 1928.448 | PUE - Part 15 Unlicensed PCS portable Tx held to ear | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2010-12-21
|
||||
1 | Applicant's complete, legal business name |
Panasonic Corporation of North America
|
||||
1 | FCC Registration Number (FRN) |
0003762242
|
||||
1 | Physical Address |
Two Riverfront Plaza, 9th Floor
|
||||
1 |
Newark, NJ
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
s******@nemko.com
|
||||
1 | TCB Scope |
A3: Unlicensed Personal Communication System (PCS) devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
ACJ
|
||||
1 | Equipment Product Code |
96NKX-TGA410
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
B****** B****
|
||||
1 | Title |
Project Manager
|
||||
1 | Telephone Number |
201-3********
|
||||
1 | Fax Number |
201-3********
|
||||
1 |
B******@us.panasonic.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
Panasonic Corporation of North America
|
||||
1 | Name |
R**** M********
|
||||
1 | Physical Address |
One Panasonic Way, 4B-8
|
||||
1 |
Secaucus, 07094
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1 |
United States
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1 | Telephone Number |
201-3********
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1 | Fax Number |
201-3********
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1 |
R******@us.panasonic.com
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app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 02/04/2011 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PUE - Part 15 Unlicensed PCS portable Tx held to ear | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | FCC Part 15 D / DECT Cordless Telephone Handset | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Power listed is conducted. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. Body-worn configurations are limited to the accessories that were tested for this filing. End-users must be provided with specific operating instructions for satisfying RF exposure compliance. Highest reported SAR values are head: 0.026 W/kg. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Nemko AS
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1 | Name |
F**** S********
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1 | Telephone Number |
47-22********
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1 | Fax Number |
47-22********
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1 |
f******@nemko.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15D | 1921.53600000 | 1928.44800000 | 0.1120000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC