FCC ID: A3LSMG525F Mobile phone

 

USER MANUAL

SM-G525F/DS

English. 02/2021. Rev.1.0

www.samsung.com

Table of Contents

Basics

4

7

Read me first

Device overheating situations and

solutions

10 Device layout and functions

14 Battery

18 SIM or USIM card (nano-SIM card)

19 Memory card (microSD card)

21 Turning the device on and off

22

Initial setup

22 Samsung account

23 Transferring data from your previous

device (Smart Switch)

25 Understanding the screen

33 Notification panel

35 Entering text

Installing or uninstalling apps

Apps and features

37

38 Phone

41 Contacts

43 Messages

Internet

44

45 Camera

53 Gallery

57 Multi window

59 Samsung Health

60 Samsung Notes

60 Samsung Members

60 Galaxy Shop

61 Calendar

61 Reminder

62 Radio

63 Voice Recorder

63 My Files

63 Clock

64 Calculator

64 Game Launcher

65 Game Booster

66 Samsung Kids

66 SmartThings

67 Sharing content

68 Music Share

69 Smart View

70 Link to Windows

71 Samsung Global Goals

71 Google apps

2

94 Digital Wellbeing and parental

controls

95 Battery and device care

95 Optimising your device

96 Battery

96 Storage

96 Memory

96 Device protection

97 Apps

97 General management

98 Accessibility

99 Software update

99 About phone

Appendix

100 Troubleshooting

Table of Contents

Settings

72

Introduction

72 Samsung account

72 Connections

73 Wi-Fi

75 Bluetooth

76 NFC and contactless payments

77 Data saver

78 Mobile data only apps

78 Mobile Hotspot

79 More connection settings

80 Sounds and vibration

81 Sound quality and effects

81 Separate app sound

81 Notifications

82 Display

83 Wallpaper

83 Themes

83 Home screen

83 Lock screen

84 Smart Lock

84 Biometrics and security

85 Face recognition

87 Secure Folder

90 Privacy

90 Location

90 Google

91 Accounts and backup

91 Samsung Cloud

92 Advanced features

93 Motions and gestures

94 Dual Messenger

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

•

•

•

•

•

•

•

•

•

Descriptions are based on the device’s default settings.

Some content may differ from your device depending on the region, service provider,

model specifications, or device’s software.

The device may require a connection to a Wi-Fi or mobile network when using some apps

or features.

Content (high quality content) that requires high CPU and RAM usage will affect the

overall performance of the device. Apps related to the content may not work properly

depending on the device’s specifications and the environment that it is used in.

Samsung is not liable for performance issues caused by apps supplied by providers other

than Samsung.

Samsung is not liable for performance issues or incompatibilities caused by edited

registry settings or modified operating system software. Attempting to customise the

operating system may cause the device or apps to work improperly.

Software, sound sources, wallpapers, images, and other media provided with this device

are licensed for limited use. Extracting and using these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.

You may incur additional charges for data services, such as messaging, uploading and

downloading, auto-syncing, or using location services depending on your data plan. For

large data transfers, it is recommended to use the Wi-Fi feature.

Default apps that come with the device are subject to updates and may no longer be

supported without prior notice. If you have questions about an app provided with

the device, contact a Samsung Service Centre. For user-installed apps, contact service

providers.

Modifying the device’s operating system or installing softwares from unofficial sources

may result in device malfunctions and data corruption or loss. These actions are violations

of your Samsung licence agreement and will void your warranty.

4

Basics

Depending on the region or service provider, a screen protector is attached for protection

during production and distribution. Damage to the attached screen protector is not

covered by the warranty.

You can see the touchscreen clearly even in strong outdoor sunlight by automatically

adjusting the contrast range based on the surrounding environment. Due to the nature

of the product, displaying fixed graphics for extended periods may result in afterimages

(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for

extended periods and turn off the touchscreen when not using the device.

– You can set the touchscreen to turn off automatically when you are not using it.

Launch the Settings app, tap Display → Screen timeout, and then select the length

of time you want the device to wait before turning off the touchscreen.

– To set the touchscreen to automatically adjust its brightness based on the

surrounding environment, launch the Settings app, tap Display, and then tap the

Adaptive brightness switch to activate it.

The use of mobile devices on aeroplanes or ships may be subject to federal and local

guidelines and restrictions. Check with the appropriate authorities and always follow

crew instructions regarding when and how you may use your device.

Depending on the region, you can view the regulatory information on the device. To

view the information, launch the Settings app and tap About phone → Regulatory

information.

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the

water- and dust-resistance of your device. Failure to do so may result in damage to your

device.

Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for

more than 30 minutes. If you immerse the device in any liquid other than fresh water,

such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

Do not expose the device to water moving with force.

Do not open the device’s covers when the device is in water or in very humid places, such

as swimming pools or bathrooms.

Do not open the back cover using wet hands or when the device is wet.

•

•

•

•

•

•

•

•

5

Basics

•

•

•

•

The rubber seal fitted to the back cover is an important component of the device. Take

care when opening and closing the back cover to avoid damaging the rubber seal. Also,

ensure that the rubber seal is free from debris, such as sand or dust to prevent damage to

the device.

The back cover may be loosened if the device is dropped or receives an impact. Ensure

that all the covers are properly aligned and tightly closed.

If the device has been immersed in water or the microphone or speaker is wet, sound

may not be heard clearly during a call. After wiping the device with a dry cloth, dry it

thoroughly before using it.

Your device has been tested in a controlled environment and certified to be water-

and dust-resistant in specific situations (meets requirements of classification IP68 as

described by the international standard IEC 60529-Degrees of Protection provided by

Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30

minutes). Despite this classification, it is still possible for your device to be damaged in

certain situations.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

6

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast

charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or

performance and is in the device’s normal range of operation. If the battery becomes too hot,

the charging speed may decrease or the charger may stop charging.

Do the following when the device heats up:

•

•

•

Disconnect the charger from the device and close any running apps. Wait for the

device to cool down and then begin charging the device again.

If the lower part of the device overheats, it could be because the connected USB

cable is damaged. Replace the damaged USB cable with a new Samsung-approved

one.

When using a wireless charger, do not place foreign materials, such as metal objects,

magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,

your device may temporarily heat up due to increased battery consumption. Close any

running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on

the functions and apps you use, these examples may not apply to your model.

•

•

During the initial setup after purchase or when restoring data

When downloading large files

7

Basics

•

•

•

•

•

•

•

•

•

When using apps that require more power or using apps for extended periods

– When playing high-quality games for extended periods

– When recording videos for extended periods

– When streaming videos while using the maximum brightness setting

– When connecting to a TV

While multitasking (or, when running many apps in the background)

– When using Multi window

– When updating or installing apps while recording videos

– When downloading large files during a video call

– When recording videos while using a navigation app

When using large amount of data for syncing with the cloud, email, or other accounts

When using a navigation app in a car while the device is placed in direct sunlight

When using the mobile hotspot and tethering feature

When using the device in areas with weak signals or no reception

When charging the battery with a damaged USB cable

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as

liquid, dust, metal powder, and pencil lead

When you are roaming

Do the following when the device heats up:

•

•

•

•

•

•

•

Keep the device updated with the latest software.

Conflicts between running apps may cause the device to heat up. Restart the device.

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

Close apps that increase battery consumption or that run in the background when

not in use.

Delete unnecessary files or unused apps.

Decrease the screen brightness.

If the device overheats or feels hot for a prolonged period, do not use it for a while. If

the device continues to overheat, contact a Samsung Service Centre.

8

Basics

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may

turn off to cool down. The feature is only available on supported models.

If the device overheats and reaches a certain temperature, a warning message will appear

to prevent device failure, skin irritations and damages, and battery leakage. To lower the

device’s temperature, the screen brightness and the performance speed will be limited

and battery charging will stop. Running apps will be closed and all calling and other

features will be limited, except for emergency calls, until the device cools down.

If the second message appears due to a further increase of the device’s temperature, the

device will turn off. Do not use the device until the device’s temperature drops below the

specified level. If the second warning message appears during an emergency call, the call

will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to

avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

Do not store your device in very cold or very hot temperatures.

Do not expose your device to direct sunlight for extended periods.

Do not use or store your device for extended periods in very hot areas, such as inside a

car in the summertime.

Do not place the device in any areas that may overheat, such as on an electric heating

mat.

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high

pressure containers.

Do not use a cable whose covering is peeled off or damaged, and do not use any charger

or battery that is damaged or malfunctioning.

•

•

•

•

•

•

•

•

9

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

•

•

•

•

•

The items supplied with the device and any available accessories may vary

depending on the region or service provider.

The supplied items are designed only for this device and may not be compatible with

other devices.

Appearances and specifications are subject to change without prior notice.

You can purchase additional accessories from your local Samsung retailer. Make sure

they are compatible with the device before purchase.

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer to

the Samsung website.

10

Basics

Device layout

Speaker

Front camera

XCover key

Touchscreen

Multipurpose jack

(USB Type-C)

Microphone

Rear camera

Flash

Back cover

Speaker

Proximity/Light sensor

Volume key

Side key

Earphone jack

GPS antenna

NFC antenna

Main antenna

Microphone

11

Basics

•

•

•

•

•

•

When using the speakers, such as when playing media files or using speakerphone,

do not place the device close to your ears.

Be careful not to expose the camera lens to a strong light source, such as direct

sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight,

the camera image sensor may be damaged. A damaged image sensor is irreparable

and will cause dots or spots in pictures.

If you use the device with its glass or acrylic body broken, there may be a risk of

injury. Use the device only after it has been repaired at a Samsung Service Centre.

If dust or foreign materials enter the microphone, speaker, or receiver, the device’s

sound may become quiet or certain features may not work. If you attempt to remove

the dust or foreign materials with a sharp object, the device may be damaged and its

appearance may be affected.

–

–

–

•

Connectivity problems and battery drain may occur in the following situations:

If you attach metallic stickers on the antenna area of the device

If you attach a device cover made with metallic material to the device

If you cover the device’s antenna area with your hands or other objects while

using certain features, such as calls or the mobile data connection

Using a Samsung-approved screen protector is recommended. Unapproved screen

protectors may cause the sensors to malfunction.

Do not cover the proximity/light sensor area with screen accessories, such as a screen

protector, stickers, or a cover. Doing so may cause the sensor to malfunction.

12

Basics

Hard keys

Key

Side key

Function

•

When the device is off, press and hold to turn it on.

Press to turn on or lock the screen.

Press twice to launch the app or feature you set.

Press and hold to turn off the device.

Side key +

Volume Down key

XCover key

Press simultaneously to capture a screenshot.

Press to launch the app or feature you set.

Press or press and hold to launch preset apps.

•

•

•

•

•

•

Setting the Side key

Select an app or feature to launch by pressing the Side key twice.

Launch the Settings app, tap Advanced features → Side key, and then select an option you

want.

Setting the XCover key

Select an app or feature to launch by pressing or pressing and hold the XCover key.

Launch the Settings app, tap Advanced features → XCover key, and then select an option

you want.

Soft buttons

Recents button

Back button

Home button

When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer

to Navigation bar (soft buttons) for more information.

13

Basics

Battery

Installing the battery

1 Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the

device’s contacts.

1

2

14

Basics

3 Replace the back cover.

1

Align

Press

2

Ensure that the back cover is closed tightly to prevent water and dust from entering

the device. Open or loose back cover may allow water and dust to enter the device and

cause damage.

Use only Samsung-approved back covers and accessories with the device.

Removing the battery

1 Remove the back cover.

2 Pull out the battery.

15

Basics

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended

periods.

Use only Samsung-approved battery, charger, and cable specifically designed for your

device. Incompatible battery, charger, and cable can cause serious injuries or damage to

your device.

•

•

Connecting the charger improperly may cause serious damage to the device. Any

damage caused by misuse is not covered by the warranty.

Use only USB Type-C cable supplied with the device. The device may be damaged if

you use Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a power

switch, so you must unplug the charger from the electric socket when not in use to

avoid wasting power. The charger should remain close to the electric socket and easily

accessible while charging.

Wired charging

Connect the USB cable to the USB power adaptor and plug the cable into the device’s

multipurpose jack to charge the battery. After fully charging, disconnect the charger from the

device.

Do not remove the battery before removing the charger. This may damage the device.

Quick charging

Launch the Settings app, tap Battery and device care → Battery → More battery settings,

and then tap the Fast charging switch to activate it.

To use the fast charging feature, use a battery charger that supports Adaptive fast charging.

You can charge the battery more quickly while the device or its screen is turned off.

16

Basics

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

Optimise the device using the device care feature.

When you are not using the device, turn off the screen by pressing the Side key.

Activate power saving mode.

Close unnecessary apps.

Deactivate the Bluetooth feature when not in use.

Deactivate auto-syncing of apps that need to be synced.

Decrease the backlight time.

Decrease the screen brightness.

Battery charging tips and precautions

If the battery is completely discharged, the device cannot be turned on immediately

when the charger is connected. Allow a depleted battery to charge for a few minutes

before turning on the device.

If you use multiple apps at once, network apps, or apps that need a connection to

another device, the battery will drain quickly. To avoid losing power during a data

transfer, always use these apps after fully charging the battery.

Using a power source other than the charger, such as a computer, may result in a slower

charging speed due to a lower electric current.

The device can be used while it is charging, but it may take longer to fully charge the

battery.

If the device receives an unstable power supply while charging, the touchscreen may not

function. If this happens, unplug the charger from the device.

While charging, the device and the charger may heat up. This is normal and should not

affect the device’s lifespan or performance. If the battery gets hotter than usual, the

charger may stop charging.

If you charge the device while the multipurpose jack is wet, the device may be damaged.

Thoroughly dry the multipurpose jack before charging the device.

If the device is not charging properly, take the device and the charger to a Samsung

Service Centre.

17

Basics

SIM or USIM card (nano-SIM card)

Insert the SIM or USIM card provided by the mobile telephone service provider.

You can insert two SIM or USIM cards so you can have two phone numbers or service

providers for a single device. In some areas, data transfer speeds may be slower if two SIM

cards are inserted in the device than when one SIM card is inserted.

Some services that require a network connection may not be available depending on

the service provider.

Installing the SIM or USIM card

1 Remove the back cover and battery.

2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

3 Replace the battery and back cover.

•

•

•

Use only a nano-SIM card.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not

responsible for any damages or inconveniences caused by lost or stolen cards.

Do not insert a memory card into the SIM card slot. If a memory card happens to be

lodged in the SIM card slot, take the device to a Samsung Service Centre to remove

the memory card.

18

Basics

SIM card manager

Launch the Settings app and tap Connections → SIM card manager.

•

•

•

SIM cards: Activate the SIM card to use and customise the SIM card settings.

Preferred SIM card: Select to use specific SIM cards for some features, such as voice calls,

when two cards are activated.

More SIM card settings: Customise the call settings.

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards

may not be compatible with your device depending on the memory card manufacturer and

type. To view your device’s maximum memory card capacity, refer to the Samsung website.

1 Remove the back cover and battery.

2 Insert a memory card with the gold-coloured contacts facing downwards.

3 Replace the battery and back cover.

•

•

Some memory cards may not be fully compatible with the device. Using an

incompatible card may damage the device or the memory card, or corrupt the data

stored in it.

Use caution to insert the memory card right-side up.

19

Basics

•

•

•

The device supports the FAT and the exFAT file systems for memory cards. When

inserting a card formatted in a different file system, the device will ask to reformat

the card or will not recognise the card. To use the memory card, you must format it. If

your device cannot format or recognise the memory card, contact the memory card

manufacturer or a Samsung Service Centre.

Frequent writing and erasing of data shortens the lifespan of memory cards.

When inserting a memory card into the device, the memory card’s file directory

appears in the My Files → SD card folder.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the Settings app and tap Battery and device care → Storage → → Advanced →

SD card → Unmount.

Do not remove external storage, such as a memory card or USB storage, while the

device is transferring or accessing information, or right after transferring data. Doing

so can cause data to be corrupted or lost or cause damage to the external storage or

device. Samsung is not responsible for losses, including loss of data, resulting from the

misuse of external storage devices.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the

memory card on the device.

Launch the Settings app and tap Battery and device care → Storage → → Advanced →

SD card → Format.

Before formatting the memory card, remember to make backup copies of all important

data stored in the memory card. The manufacturer’s warranty does not cover loss of

data resulting from user actions.

20

Basics

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where the

use of wireless devices is restricted, such as aeroplanes and hospitals.

Volume Down key

Side key

Press and hold the Side key for a few seconds to turn on the device.

Turning the device on

Turning the device off

1 To turn off the device, press and hold the Side key. Alternatively, open the notification

.

panel, swipe downwards, and then tap

2 Tap Power off.

To restart the device, tap Restart.

Forcing restart

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down

key simultaneously for more than 7 seconds to restart it.

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps

and functions will be restricted. In emergency mode, you can make an emergency call, send

your current location information to others, sound an emergency alarm, and more.

To activate emergency mode, press and hold the Side key, and then tap Emergency mode.

Alternatively, open the notification panel, swipe downwards, and then tap

mode.

→ Emergency

To deactivate emergency mode, tap → Turn off Emergency mode.

The usage time left shows the time remaining before the battery power runs out. Usage

time left may vary depending on your device settings and operating conditions.

21

Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the

on-screen instructions to set up your device.

If you do not connect to a Wi-Fi network, you may not be able to set up some device

features during the initial setup.

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of

Samsung services provided by mobile devices, TVs, and the Samsung website.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com.

1 Launch the Settings app and tap Accounts and backup → Manage accounts → Add

account → Samsung account.

Alternatively, launch the Settings app and tap Samsung account.

2 If you already have a Samsung account, sign in to your Samsung account.

•

•

If you want to sign in using your Google account, tap Continue with Google.

If you do not have a Samsung account, tap Create account.

Finding your ID and resetting your password

If you forget your Samsung account ID or password, tap Find ID or Reset password on the

Samsung account sign-in screen. You can find your ID or reset your password after you enter

the required information.

Signing out of your Samsung account

When you sign out of your Samsung account, your data, such as contacts or events, will also

be removed from your device.

1 Launch the Settings app and tap Accounts and backup → Manage accounts.

2 Tap Samsung account → My profile and tap Sign out at the bottom of the screen.

3 Tap Sign out, enter your Samsung account password, and then tap OK.

22

Basics

Transferring data from your previous device

(Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device.

Launch the Settings app and tap Accounts and backup → Bring data from old device.

•

•

This feature may not be supported on some devices or computers.

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes

copyright seriously. Only transfer content that you own or have the right to transfer.

Transferring data wirelessly

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

1 On the previous device, launch Smart Switch.

If you do not have the app, download it from Galaxy Store or Play Store.

2 On your device, launch the Settings app and tap Accounts and backup → Bring data

from old device.

3 Place the devices near each other.

4 On the previous device, tap Send data → Wireless.

5 On the previous device, tap Allow.

6 On your device, select an item to bring and tap Transfer.

Backing up and restoring data using external storage

Transfer data using external storage, such as a microSD card.

1 Back up data from your previous device to external storage.

2 Insert or connect the external storage device to your device.

3 On your device, launch the Settings app and tap Accounts and backup → External

storage transfer → Restore.

4 Follow the on-screen instructions to transfer data from external storage.

23

Basics

Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch

computer version app from www.samsung.com/smartswitch. Back up data from your

previous device to a computer and import the data to your device.

1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

2 On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a

program provided by the device’s manufacturer. Then, skip to the fifth step.

3 Connect your previous device to the computer using the device’s USB cable.

4 On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

5 Connect your device to the computer using the USB cable.

6 On the computer, follow the on-screen instructions to transfer data to your device.

24

Basics

Understanding the screen

Controlling the touchscreen

Tapping

Tap the screen.

Dragging

Tap and hold an

item and drag

it to the target

position.

Swiping

Swipe upwards,

downwards, to

the left, or to the

right.

Tapping and

holding

Tap and hold

the screen for

approximately

2 seconds.

Double-tapping

Double-tap the

screen.

Spreading and

pinching

Spread two

fingers apart

or pinch on the

screen.

•

•

•

Do not allow the touchscreen to come into contact with other electrical devices.

Electrostatic discharges can cause the touchscreen to malfunction.

To avoid damaging the touchscreen, do not tap it with anything sharp or apply

excessive pressure to it with your fingertips.

It is recommended not to use fixed graphics on part or all of the touchscreen for

extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

The device may not recognise touch inputs close to the edges of the screen, which are

outside of the touch input area.

25

Basics

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons will appear on the navigation bar at the

bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back

button by default. The functions of the buttons can change according to the app currently

being used or usage environment.

Button

Function

Recents

Tap to open the list of recent apps.

Home

Back

Tap to return to the Home screen.

Tap and hold to launch the Google Assistant app.

Tap to return to the previous screen.

•

•

•

•

Hiding the navigation bar

View files or use apps on a wider screen by hiding the navigation bar.

Launch the Settings app, tap Display → Navigation bar, and then tap Swipe gestures under

Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap

More options and select an option you want.

Swipe from bottom

Swipe from sides and bottom

If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints

switch to deactivate it.

26

Basics

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays

widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

Switching between Home and Apps screens

On the Home screen, swipe upwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.

Alternatively, tap the Home button or the Back button.

Finder

Favourite apps

Home screen

Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping

the button. On the Home screen, tap and hold an empty area, tap Settings, and then tap the

Show Apps screen button on Home screen switch to activate it. The Apps button will be

added at the bottom of the Home screen.

Apps button

27

Basics

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access

the editing options. You can set the wallpaper, add widgets, and more. You can also add,

delete, or rearrange Home screen panels.

•

•

•

Adding panels: Swipe to the left, and then tap

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

Deleting panels: Tap

on the panel.

.

•

•

•

•

Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.

Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,

and wallpapers, will change depending on the selected theme.

Widgets: Widgets are small apps that launch specific app functions to provide

information and convenient access on your Home screen. Select a widget and tap Add.

The widget will be added on the Home screen.

Settings: Configure settings for the Home screen, such as the screen layout.

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the Home

screen. On the Home screen, tap and hold an empty area, and then tap Settings → Home

screen layout → Home screen only → Apply.

You can now access all your apps by swiping to the left on the Home screen.

28

Basics

Launching Finder

Search for content on the device quickly.

downwards, and then tap

.

2 Enter a keyword.

1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe

Apps and content on your device will be searched.

If you tap

on the keyboard, you can search for more content.

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,

drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,

and then tap Add to Home. A shortcut to the app will be added on the Home screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home

screen.

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over another

app.

A new folder containing the selected apps will be created. Tap Folder name and enter a

folder name.

•

Adding more apps

Tap

dragging it to the folder.

on the folder. Tick the apps to add and tap Done. You can also add an app by

29

Basics

•

•

Moving apps from a folder

Tap and hold an app to drag it to a new location.

Deleting a folder

Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The

folder’s apps will be relocated to the Apps screen.

Edge panel

You can quickly access your favourite apps and features from the Edge panels.

Drag the Edge panel handle towards the centre of the screen.

If the Edge panel handle is not visible, launch the Settings app, tap Display, and then tap the

Edge panels switch to activate it.

Edge panel handle

Edge panel

Edge panel settings

30

Basics

Lock screen

Pressing the Side key turns off the screen and locks it. Also, the screen turns off and

automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the

screen.

Changing the screen lock method

To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock

type, and then select a method.

When you set a pattern, PIN, password, or your biometric data for the screen lock method,

you can protect your personal information by preventing others from accessing your device.

After setting the screen lock method, the device will require an unlock code whenever

unlocking it.

You can set your device to perform a factory data reset if you enter the unlock code

incorrectly several times in a row and reach the attempt limit. Launch the Settings app,

tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock

method, and then tap the Auto factory reset switch to activate it.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table

below are most common.

Icon

Meaning

No signal

Signal strength

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

31

Basics

Icon

/

Meaning

LTE network connected

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode / Vibration mode

Flight mode activated

Error occurred or caution required

Battery charging / Battery power level

/

/

•

•

•

The status bar may not appear at the top of the screen in some apps. To display the

status bar, drag down from the top of the screen.

Some indicator icons appear only when you open the notification panel.

The indicator icons may appear differently depending on the service provider or

model.

Screen capture

Capture a screenshot while using the device. Press the Side key and the Volume Down key

simultaneously. You can view the captured screenshots in Gallery.

It is not possible to capture a screenshot while using some apps and features.

After capturing a screenshot, use the following options on the toolbar at the bottom of the

screen:

: Capture the current content and the hidden content on an elongated page, such as a

, the screen will automatically scroll down and more content

•

webpage. When you tap

will be captured.

32

Basics

•

•

: Write or draw on the screenshot or crop a portion from the screenshot. You can view

the cropped area in Gallery.

: Share the screenshot with others.

If the options are not visible on the captured screen, launch the Settings app, tap

Advanced features → Screenshots, and then tap the Screenshot toolbar switch to

activate it.

Notification panel

When you receive new notifications, indicator icons appear on the status bar. To see more

information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,

swipe upwards on the screen.

You can use the following functions on the notification panel.

Quick setting buttons

Launch Settings.

View the notification details and

perform various actions.

Clear all notifications.

Access the notification settings.

33

Basics

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification

panel to view more buttons. To add more buttons, tap

.

Control connected nearby devices

and SmartThings devices and

scenes.

Control media on your device and

connected nearby devices.

Quick setting buttons

Adjust the brightness of the display.

To change feature settings, tap the text under each button. To view more detailed settings,

tap and hold a button.

To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to

another location.

Controlling media playback

Take control of music or video playback easily using the Media feature. You can also continue

playback on another device.

1 Open the notification panel and tap Media.

2 Tap the icons on the controller to control the playback.

To continue playback on another device, tap

and select the device you want.

Controlling nearby devices

Launch quickly and take control of nearby connected devices and frequently used

SmartThings devices and scenes on the notification panel.

1 Open the notification panel and tap Devices.

Nearby connected devices and SmartThings devices and scenes will appear.

2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it.

34

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text.

Additional keyboard functions

View more keyboard functions.

Enter uppercase. For all caps, tap it

twice.

Delete a preceding character.

Enter symbols.

Break to the next line.

Enter a space.

Text entry is not supported in some languages. To enter text, you must change the

input language to one of the supported languages.

Changing the input language

Tap

→ Languages and types → Manage input languages and select the languages to

use. When you select two or more languages, you can switch between the input languages

by swiping to the left or right on the space key.

Changing the keyboard

On the navigation bar, tap

to change the keyboard.

To change the keyboard type, tap

select the keyboard type you want.

→ Languages and types, select a language, and then

•

•

) does not appear on the navigation bar, launch the

If the keyboard button (

Settings app, tap General management → Keyboard list and default, and then tap

the Keyboard button on navigation bar switch to activate it.

On a 3 x 4, a key has three or four characters. To enter a character, tap the

corresponding key repeatedly until the desired character appears.

35

Basics

•

•

•

•

•

•

•

•

•

•

•

•

•

Additional keyboard functions

: Enter emoticons.

: Enter stickers.

: Attach animated GIFs.

: Enter text by voice.

: Change the keyboard settings.

Tap

to use more keyboard functions.

: Search for content and enter it.

: Translate text and enter it.

: Share video link.

: Add an item from the clipboard.

: Open the text editing panel.

: Change the keyboard mode.

: Change the keyboard size.

/

: Enter stickers.

Some features may not be available depending on the service provider or model.

Copying and pasting

1 Tap and hold over text.

or

2 Drag

3 Tap Copy or Cut.

to select the desired text, or tap Select all to select all text.

The selected text is copied to the clipboard.

4 Tap and hold where the text is to be inserted and tap Paste.

To paste text that you have previously copied, tap Clipboard and select the text.

36

Apps and features

Installing or uninstalling apps

Galaxy Store

Purchase and download apps. You can download apps that are specialised for Samsung

Galaxy devices.

Launch the Galaxy Store app. Browse apps by category or tap

to search for a keyword.

•

•

This app may not be available depending on the service provider or model.

To change the auto update settings, tap

select an option.

→ Auto update apps, and then

→

Play Store

Purchase and download apps.

Launch the Play Store app. Browse apps by category or search for apps by keyword.

To change the auto update settings, tap

then select an option.

→ Settings → Auto-update apps, and

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

•

•

Uninstall: Uninstall downloaded apps.

Disable: Disable selected default apps that cannot be uninstalled from the device.

Some apps may not support this feature.

Enabling apps

Launch the Settings app, tap Apps →

Enable.

→ Disabled → OK, select an app, and then tap

37

Apps and features

Setting app permissions

For some apps to operate properly, they may need permission to access or use information

on your device.

To view your app permission settings, launch the Settings app and tap Apps. Select an app

and tap Permissions. You can view the app’s permissions list and change its permissions.

To view or change app permission settings by permission category, launch the Settings app

and tap Apps → → Permission manager. Select an item and select an app.

If you do not grant permissions to apps, the basic features of the apps may not function

properly.

Phone

Introduction

Make or answer voice and video calls.

Making calls

1 Launch the Phone app and tap Keypad.

2 Enter a phone number.

3 Tap

to make a voice call, or tap

or

to make a video call.

Add the number to the contacts

list.

Preview the phone number.

More options

Search for a contact.

38

Apps and features

Making calls from call logs or contacts list

Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or

a phone number to make a call.

If this feature is deactivated, tap → Settings → Other call settings, and then tap the Swipe

to call or text switch to activate it.

Using speed dial

To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed

dial numbers, select a speed dial number, and then add a phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10

and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and

hold 3.

Making an international call

1 Launch the Phone app and tap Keypad.

2 Tap and hold 0 until the + sign appears.

3 Enter the country code, area code, and phone number, and then tap

.

Receiving calls

Answering a call

Rejecting a call

When a call comes in, drag

outside the large circle.

When a call comes in, drag

outside the large circle.

To send a message when rejecting an incoming call, drag the Send message bar upwards

and select a message to send.

To create various rejection messages, launch the Phone app, tap → Settings → Quick

decline messages, enter a message, and then tap

.

39

Apps and features

Blocking phone numbers

Block calls from specific numbers added to your block list.

1 Launch the Phone app and tap → Settings → Block numbers.

2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done.

To manually enter a number, tap Add phone number, enter a phone number, and then

tap

.

When blocked numbers try to contact you, you will not receive notifications. The calls will be

logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown/private numbers switch to activate the feature.

Options during calls

•

•

•

•

•

•

•

•

•

Add call: Dial a second call. The first call will be put on hold. When you end the second

call, the first call will be resumed.

Hold call: Hold a call.

Bluetooth: Switch to a Bluetooth headset if it is connected to the device.

Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep

the device away from your ears.

Mute: Turn off the microphone so that the other party cannot hear you.

Keypad / Hide: Open or close the keypad.

: End the current call.

Camera: During a video call, turn off the camera so that the other party cannot see you.

Switch: During a video call, switch between the front and rear cameras.

Some features may not be available depending on the service provider or model.

40

Apps and features

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

1 Launch the Contacts app and tap

.

2 Select a storage location.

3 Enter contact information and tap Save.

Importing contacts

Add contacts by importing them from other storages to your device.

1 Launch the Contacts app and tap

→ Manage contacts → Import or export contacts

→ Import.

2 Follow the on-screen instructions to import contacts.

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your

Samsung account.

1 Launch the Settings app, tap Accounts and backup → Manage accounts and select the

account to sync with.

2 Tap Sync account and tap the Contacts switch to activate it.

41

Tap the contact. Then take one of the following actions:

at the top of the contacts list and enter search criteria.

Apps and features

Searching for contacts

Launch the Contacts app. Tap

•

•

•

•

: Make a voice call.

/

: Make a video call.

: Compose a message.

: Compose an email.

Deleting contacts

1 Launch the Contacts app and tap → Delete contacts.

2 Select contacts and tap Delete.

To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.

Sharing contacts

You can share contacts with others by using various sharing options.

1 Launch the Contacts app and tap → Share contacts.

2 Select contacts and tap Share.

3 Select a sharing method.

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

1 Launch the Contacts app and tap

→ Groups → Create group.

2 Follow the on-screen instructions to create a group.

Merging duplicate contacts

If your contacts list includes duplicate contacts, merge them into one to streamline your

contacts list.

1 Launch the Contacts app and tap

→ Manage contacts → Merge contacts.

2 Tick contacts and tap Merge.

42

Apps and features

Messages

Introduction

Send and view messages by conversation.

Sending messages

1 Launch the Messages app and tap

.

2 Add recipients and enter a message.

You may incur additional charges for sending or receiving messages when you are roaming.

To record and send a voice message, tap and hold

your finger. The recording icon appears only while the message input field is empty.

, say your message, and then release

3 Tap

to send the message.

Recipient

Enter recipients.

Attach files.

Send the message.

Enter a message.

Enter stickers.

Viewing messages

1 Launch the Messages app and tap Conversations.

2 On the messages list, select a contact or a phone number.

•

•

To reply to the message, tap the message input field, enter a message, and then tap

To adjust the font size, spread two fingers apart or pinch on the screen.

.

43

Apps and features

Sorting messages

You can sort messages by category and manage them easily.

Launch the Messages app and tap Conversations → Add category.

If the category option does not appear, tap → Settings and tap the Conversations

categories switch to activate it.

Deleting messages

Tap and hold a message to delete, then tap Delete.

Changing message settings

Launch the Messages app, tap → Settings. You can block unwanted messages, change

notification settings, and more.

Internet

Browse the Internet to search for information and bookmark your favourite webpages to

access them conveniently.

1 Launch the Internet app.

2 Enter the web address or a keyword, and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.

To switch between tabs quickly, swipe to the left or right on the address field.

Bookmark the current webpage.

Refresh the current webpage.

View your bookmarks.

Open the homepage.

Manage tabs. / Use secret mode.

Move between pages.

More options

44

Apps and features

Using secret mode

If you set a password for secret mode, you can prevent others from viewing your search

history, browsing history, bookmarks, and saved pages.

1 Tap

→ Turn on Secret mode.

2 Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for

secret mode.

In secret mode, the device will change the colour of the toolbars. To deactivate secret

mode, tap

→ Turn off Secret mode.

In secret mode, you cannot use some features, such as screen capture.

Camera

Introduction

Take pictures and record videos using various modes and settings.

Camera etiquette

•

•

•

Do not take pictures or record videos of other people without their permission.

Do not take pictures or record videos where legally prohibited.

Do not take pictures or record videos in places where you may violate other people’s

privacy.

Taking pictures

1 Launch the Camera app.

You can also launch the app by pressing the Side key twice quickly or dragging

left on the locked screen.

to the

•

•

•

Some camera features are not available when you launch the Camera app from the

locked screen or when the screen is turned off while the screen lock method is set.

The camera automatically shuts off when unused.

Some methods may not be available depending on the service provider or model.

45

Apps and features

2 Tap the image on the preview screen where the camera should focus.

To adjust the brightness of pictures, drag the adjustment bar that appears above or below

the circular frame.

3 Tap

to take a picture.

To change the shooting mode, drag the shooting modes list to the left or right, or swipe to

the left or right on the preview screen.

Camera settings

Options for current shooting mode

Zoom

Preview thumbnail

Take a picture.

Shooting modes list

Switch between the front and rear

cameras.

•

•

•

•

•

•

•

The preview screen may vary depending on the shooting mode and which camera is

being used.

When you take pictures or videos with a high resolution or a high zoom ratio, the

focus may not be clear if the subject is close. Take pictures or videos from a good

distance.

If pictures you take appear blurry, clean the camera lens and try again.

Make sure that the lens is not damaged or contaminated. Otherwise, the device may

not work properly in some modes that require high resolutions.

Your device’s camera features a wide-angle lens. Minor distortion may occur in

wide-angle pictures or videos and does not indicate device performance problems.

The maximum capacity for recording a video may vary depending on the resolution.

The camera may fog up or form condensation if the device is exposed to sudden

changes in air temperature, due to the difference in temperature outside and inside

the camera cover. Try to avoid such conditions when planning to use the camera. If

fogging does occur, allow the camera to dry naturally at room temperature before

taking pictures or recording videos, otherwise results may look blurry.

46

Apps and features

Using zoom features

/

Select

apart on the screen to zoom in, and pinch to zoom out.

or drag it to the left or right to zoom in or out. Alternatively, spread two fingers

: The wide-angle camera lets you take basic pictures or record normal videos.

: The telephoto camera lets you take pictures or record videos by enlarging the

•

•

subject.

Zoom features are available only when using the rear camera.

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from

automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and

exposure setting will be locked. The setting remains locked even after you take a picture.

This feature may not be available depending on the shooting mode.

Using the camera button

Tap and hold the camera button to record a video.

To take burst shots, swipe the camera button to the edge of the screen and hold it.

If you add another camera button, you can move it anywhere on the screen and take

pictures more conveniently. On the preview screen, tap

tap the Floating Shutter button switch to activate it.

→ Shooting methods and

•

•

•

•

•

•

•

•

•

Options for current shooting mode

On the preview screen, use the following options.

: Activate or deactivate the flash.

: Select an aspect ratio for pictures.

: Select an aspect ratio for videos.

: Select a resolution for videos.

: Apply a filter effect or beauty effects.

: Select the length of the delay before the camera automatically takes a picture.

47

Apps and features

•

•

•

: Select a metering method. This determines how light values are calculated.

Centre-weighted uses the light in the centre portion of the shot to calculate the

exposure of the shot.

calculate the exposure of the shot.

Matrix averages the entire scene.

Spot uses the light in a concentrated centre area of the shot to

: In FOOD mode, focus on a subject inside the circular frame and blur the image

outside the frame.

: In FOOD mode, adjust the colour tone.

The available options may vary depending on the model or shooting mode.

Photo mode

The camera adjusts the shooting options automatically depending on the surroundings to

capture pictures easily.

On the shooting modes list, tap PHOTO and tap

to take a picture.

1 On the preview screen, swipe upwards or downwards, or tap

to switch to the front

Taking selfies

You can take self-portraits with the front camera.

camera for self-portraits.

2 Face the front camera lens.

3 Tap

to take a picture.

Applying filter and beauty effects

1 On the preview screen, tap

.

2 Select effects and take a picture.

You can select a filter effect and modify facial features, such as your skin tone or face shape,

before taking a picture.

48

Apps and features

Video mode

The camera adjusts the shooting options automatically depending on the surroundings to

record videos easily.

1 On the shooting modes list, tap VIDEO and tap

to record a video.

•

•

To switch between the front and rear cameras while recording, swipe upwards or

downwards on the preview screen or tap

To capture an image from the video while recording, tap

.

.

2 Tap

to stop recording the video.

The optical zoom may not work in low-light environments.

Pro mode

Capture pictures while manually adjusting various shooting options, such as exposure value

and ISO value.

On the shooting modes list, tap MORE → PRO. Select options and customise the settings,

and then tap

to take a picture.

Available options

•

•

•

: Select an ISO value. This controls camera light sensitivity. Low values are for

stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.

However, higher ISO settings can result in noise in pictures.

: Select an appropriate white balance, so images have a true-to-life colour range. You

can set the colour temperature.

: Change the exposure value. This determines how much light the camera’s sensor

receives. For low-light situations, use a higher exposure.

49

Apps and features

Separating the focus area and the exposure area

You can separate the focus area and the exposure area.

Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame

to the area where you want to separate the focus area and the exposure area.

Panorama mode

Using panorama mode, take a series of pictures and then stitch them together to create a

wide scene.

1 On the shooting modes list, tap MORE → PANORAMA.

2 Tap

and move the device slowly in one direction.

Keep the image within the frame on the camera’s viewfinder. If the preview image is out of

the guide frame or you do not move the device, the device will automatically stop taking

pictures.

3 Tap

to stop taking pictures.

Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.

Food mode

Take pictures of food with more vibrant colours.

1 On the shooting modes list, tap MORE → FOOD.

2 Tap the screen and drag the circular frame over the area to highlight.

The area outside the circular frame will be blurred.

To resize the circular frame, drag a corner of the frame.

50

Apps and features

and drag the adjustment bar to adjust the colour tone.

3 Tap

4 Tap

to take a picture.

Portrait mode

The camera allows you to capture pictures where the background is blurred and the subject

stands out clearly.

1 On the shooting modes list, tap PORTRAIT.

2 Drag the background blur adjustment bar to adjust the blur level.

3 When Ready appears on the preview screen, tap

to take a picture.

Background blur adjustment bar

•

•

Use this feature in a place that has sufficient light.

The background blur may not be applied properly in the following conditions:

– The device or the subject is moving.

– The subject has a similar colour to the background.

Customising camera settings

On the preview screen, tap

shooting mode.

Intelligent features

. Some options may not be available depending on the

Scan QR codes: Set the device to scan QR codes from the preview screen.

Swipe Shutter button to: Select an action to perform when you swipe the camera

button to the edge of the screen and hold it.

HEIF pictures: Take pictures in the High Efficiency Image Format (HEIF).

Pictures

•

•

•

51

Apps and features

Selfies

Videos

Useful features

•

•

•

•

•

•

•

•

•

•

•

•

Save selfies as previewed: Set the device to save pictures as they appear on the preview

screen when taken with the front camera without flipping them.

High efficiency videos: You can record videos in the High Efficiency Video Codec (HEVC)

format. Your HEVC videos will be saved as compressed files to conserve the device’s

memory.

You cannot play the HEVC videos on other devices or share them online.

Auto HDR: Take pictures with rich colours and reproduce details even in bright and dark

areas.

Grid lines: Display viewfinder guides to help composition when selecting subjects.

Location tags: Attach a GPS location tag to the picture.

•

•

GPS signal strength may decrease in locations where the signal is obstructed,

such as between buildings or in low-lying areas, or in poor weather conditions.

Your location may appear on your pictures when you upload them to the

Internet. To avoid this, deactivate the location tag setting.

Shooting methods: Select additional shooting methods for taking a picture or recording

a video.

Settings to keep: Keep the last settings you used, such as the shooting mode, when you

launch the camera.

Storage location: Select the memory location for storage. This feature will appear when

you insert a memory card.

Watermark: Add a watermark in the bottom left corner when taking pictures.

Reset settings: Reset the camera settings.

Contact us: Ask questions or view frequently asked questions.

About Camera: View the Camera app version and legal information.

Some features may not be available depending on the model.

52

Apps and features

Gallery

Using Gallery

Launch the Gallery app.

Introduction

View images and videos stored in your device. You can also manage images and videos by

album or create stories.

More options

Search for images.

Group similar images.

Grouping similar images

Launch the Gallery app and tap

to group similar images and display only the best shots as

a preview of the images. When you tap the image preview, you can view all the images in the

group.

53

Apps and features

Viewing images

Launch the Gallery app and select an image. To view other files, swipe to the left or right on

the screen.

View the content on a large screen

using the Smart View feature.

Modify the image.

Add the image to favourites.

Share the image with others.

Image and video thumbnail

More options

Delete the image.

Cropping enlarged images

1 Launch the Gallery app and select an image.

2 Spread two fingers apart on the area you want to save and tap

.

The cropped area will be saved as a file.

Saved

image

thumbnail

54

Apps and features

View the content on a

large screen using the

Smart View feature.

Capture the current

screen.

Switch to the pop-up

video player.

Lock the playback

screen.

Rewind or fast-forward

by dragging the bar.

Skip to the previous

video. Tap and hold to

rewind.

Viewing videos

Launch the Gallery app and select a video to play. To view other files, swipe to the left or right

on the screen.

Configure the caption

settings.

More options

Create an animated GIF.

Change the screen ratio.

Rotate the screen.

Skip to the next video.

Tap and hold to

fast-forward.

Pause and resume

playback.

Drag your finger up or down on the left side of the playback screen to adjust the brightness,

or drag your finger up or down on the right side of the playback screen to adjust the volume.

To rewind or fast-forward, swipe to the left or right on the playback screen.

Albums

Create albums and sort your images and videos.

1 Launch the Gallery app and tap Albums → → Create album to create an album.

2 Select the album, tap Add items, and then copy or move the images or videos you want.

55

Apps and features

Stories

When you capture or save images and videos, the device will read their date and location

tags, sort the images and videos, and then create stories.

Launch the Gallery app, tap Stories, and then select a story.

To add or delete images or videos, select a story and tap → Add or Edit.

Syncing images and videos

Launch the Gallery app, tap

instructions to complete the sync. The Gallery app and the cloud will be synced.

→ Settings → Cloud sync, and then follow the on-screen

When your Gallery app is synced with the cloud, pictures and videos you take will also be

saved in the cloud. You can view images and videos saved in the cloud in your Gallery app

and from other devices.

When you connect your Samsung account and Microsoft account, you can set the cloud

storage as Microsoft OneDrive.

Deleting images or videos

Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap

Delete.

Using the recycle bin feature

You can keep the deleted images and videos in the recycle bin. The files will be deleted after a

certain period.

Launch the Gallery app, tap

it.

→ Settings, and then tap the Recycle bin switch to activate

To view files in the recycle bin, launch the Gallery app and tap

→ Recycle bin.

56

Apps and features

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run

multiple apps at the same time in the pop-up view.

Split screen view

Pop-up view

Some apps may not support this feature.

Split screen view

1 Tap the Recents button to open the list of recently used apps.

2 Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.

3 On the apps list, select another app to launch.

Launching apps from the Edge panel

1 While using an app, drag the Edge panel handle towards the centre of the screen.

2 Tap and hold an app, drag it to the left, and then drop it where Drop here to open

appears.

The selected app will launch in the split screen view.

57

Apps and features

You can set to launch an app in the split screen view by tapping it once. Tap

tap Tap under Open in split screen view. If you tap the Show recent apps switch to

activate it, you can launch the recently used apps in the split screen view from the Edge

panel.

→ and

Adding app pairs

Add two frequently used apps to the Edge panel to launch them together in the split screen

view with a single tap.

1 In the split screen view, tap the circles between the app windows.

2 Tap

.

The two apps you are using in the split screen view will be saved on the Edge panel as an

app pair.

Adjusting the window size

Drag the circles between the app windows up or down to adjust the size of the windows.

When you drag the circles between the app windows to the top or bottom edge of the

screen, the window will be maximised.

Pop-up view

1 Tap the Recents button to open the list of recently used apps.

2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.

The app screen will appear in the pop-up view.

If you tap the Home button while using a pop-up window, the window will be minimised

and displayed as an app icon. To use the pop-up window again, tap the app icon.

Launching apps from the Edge panel

1 Drag the Edge panel handle towards the centre of the screen.

2 Tap and hold an app, drag it to the left, and then drop it where Drop here for pop-up

view appears.

The selected app will launch in the pop-up view.

Moving pop-up windows

To move a pop-up window, tap the window’s toolbar and drag it to a new location.

58

Apps and features

Samsung Health

Introduction

Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your

progress, and keep track of your overall wellness and fitness. You can also compare your step

count records with other Samsung Health users and view health tips.

Visit www.samsung.com/samsung-health for more information.

Using Samsung Health

Launch the Samsung Health app. When running this app for the first time or restart it after

performing a data reset, follow the on-screen instructions to complete the setup.

To edit items on the Samsung Health home screen, tap Manage items at the bottom of the

trackers list.

View and manage trackers.

Monitor your health and fitness.

View health tips.

Compare your step count records

with other Samsung Health users

or compete with your friends.

•

•

Some features may not be available depending on the region.

If you use the steps tracker while travelling by car or train, vibration may affect your

step count.

59

Apps and features

Samsung Notes

Create notes by entering text from the keyboard or by handwriting or drawing on the screen.

You can also insert images or voice recordings into your notes.

Creating notes

1 Launch the Samsung Notes app, tap

, and then create a note.

You can change the input method by tapping

or

.

Enter a title.

Reading mode

2 When you are finished composing the note, tap the Back button to save it.

If you want to save the note in another file format, tap → Save as file.

Deleting notes

Tap and hold a note to delete and tap Delete.

Samsung Members

Samsung Members offers support services to customers, such as device problem diagnosis,

and lets users submit questions and error reports. You can also share information with others

in the Galaxy users’ community or view the latest news and tips. Samsung Members can help

you solve any problems you might encounter while using your device.

Galaxy Shop

Access the Samsung website and view various information related to products.

Launch the Galaxy Shop app.

60

Apps and features

Creating events

Calendar

Manage your schedule by entering upcoming events in your planner.

1 Launch the Calendar app and tap

or double-tap a date.

If the date already has saved events or tasks in it, tap the date and tap

.

2 Enter event details and tap Save.

Syncing events with your accounts

1 Launch the Settings app, tap Accounts and backup → Manage accounts, and then

select the account to sync with.

2 Tap Sync account and tap the Calendar switch to activate it.

To add accounts to sync with, launch the Calendar app and tap

→ Add account.

Then, select an account to sync with and sign in. When an account is added, a blue circle is

displayed next to the account name.

→

Reminder

Register to-do items as reminders and receive notifications according to the condition you

set.

•

•

To receive more accurate notifications, connect to a Wi-Fi or mobile network.

To use location reminders, the GPS feature must be activated. Location reminders

may not be available depending on the model.

Launch the Calendar app and tap

Reminder app icon (

) will be added to the Apps screen.

→ Reminder. The Reminder screen will appear and the

Starting Reminder

Creating reminders

1 Launch the Reminder app.

2 Tap Write a reminder or

, enter the details, and then tap Save.

61

Apps and features

Completing reminders

On the reminders list, select a reminder and tap Complete.

Restoring reminders

Restore reminders that have been completed.

1 On the reminders list, tap → Completed.

2 Select a category and tap Edit.

3 Tick items to restore and tap Restore.

Reminders will be added to the reminders list and you will be reminded again.

To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and

hold a reminder, tick reminders to delete, and then tap Delete.

Deleting reminders

Radio

Launch the Radio app.

Before you use this app, you must connect an earphone, which serves as the radio antenna.

The FM radio scans and saves available stations automatically when running for the first

time.

Enter radio frequency manually.

Scan and save stations.

Record audio from the FM radio.

Turn the FM radio on or off.

More options

Add the current station to the

favourites list.

Fine-tune the frequency.

Search for stations.

View the list of favourite stations.

View the list of saved stations.

62

You can listen to the radio through the speaker instead of the connected earphone.

Apps and features

Playing through the speaker

Tap → Play through speaker.

Voice Recorder

Record or play voice recordings.

1 Launch the Voice Recorder app.

2 Tap

•

•

to start recording. Speak into the microphone.

to pause recording.

Tap

While making a voice recording, tap BOOKMARK to insert a bookmark.

to finish recording.

3 Tap

4 Enter a file name and tap Save.

My Files

Access and manage various files stored in the device.

Launch the My Files app.

To check for unnecessary data and free up the device’s storage, tap Analyse storage.

To search for files or folders, tap

.

Clock

Set alarms, check the current time in many cities around the world, time an event, or set a

specific duration.

Launch the Clock app.

63

Apps and features

Calculator

Perform simple or complex calculations.

Launch the Calculator app.

•

•

•

calculation history panel, tap

.

or temperature, into other units.

: Display the scientific calculator.

: View the calculation history. To clear the history, tap Clear history. To close the

: Use the unit conversion tool. You can convert various values, such as area, length,

Game Launcher

Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one

place for easy access. You can set the device to game mode to play games more easily.

Launch the Game Launcher app and select the game you want.

•

•

If Game Launcher does not appear, launch the Settings app, tap Advanced

features, and then tap the Game Launcher switch to activate it.

Games downloaded from Play Store and Galaxy Store will be automatically shown

on the Game Launcher screen. If you cannot see your games, drag the Library panel

upwards and tap → Add apps.

Removing a game from Game Launcher

Drag the Library panel upwards, tap and hold a game, and then tap Remove from Game

Launcher.

Changing the performance mode

You can change the game performance mode.

Launch the Game Launcher app, tap

then select the mode you want.

→ Game performance → Game performance, and

•

•

•

Focus on performance: This focuses on giving you the best possible performance while

playing games.

Balanced: This balances the performance and the battery usage time.

Focus on power saving: This saves battery power while playing games.

Battery power efficiency may vary by game.

64

Apps and features

Game Booster

Game Booster lets you play games in a better environment. You can use Game Booster while

playing games.

To open the Game Booster panel while playing games, tap

navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have

set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to

open Game Booster.

on the navigation bar. If the

•

•

•

•

•

•

•

: Configure settings for Game Booster.

on the navigation bar.

Priority mode: Set the device to block incoming calls and all notifications except for

alarms to prevent your game from being disturbed.

Monitoring temperature / Monitoring memory: Set the device to automatically adjust

settings to prevent device overheating and to stop apps running in the background to

better manage memory.

Navigation button lock: Hide the buttons on the navigation bar. To display the buttons,

tap

Screen touch lock: Lock the touchscreen while the game is being played. To unlock the

touchscreen, drag the lock icon in any direction.

Screenshot: Capture screenshots.

Record: Record your game sessions. To stop recording, tap

on the navigation bar.

You can set to open the Game Booster panel from the navigation bar while the

navigation bar is set to Swipe gestures. On the Game Booster panel, tap

during game and tap the Navigation gestures switch to activate it.

Available options may vary depending on the game.

•

•

→ Block

Launching apps in pop-up windows while playing games

You can launch apps in pop-up windows while playing a game.

Tap

and select an app from the apps list.

65

Apps and features

Samsung Kids

You can restrict children’s access to certain apps, set their usage times, and configure settings

to provide a fun and safe environment for children when they use the device.

Open the notification panel, swipe downwards, and then tap

(Samsung Kids) to activate

it. The Samsung Kids screen will appear. When starting Samsung Kids for the first time or after

performing a data reset, follow the on-screen instructions to complete the setup.

On the Samsung Kids screen, select the app you want to use.

Your preset screen lock method or your created PIN will be used when activating the

Parental controls feature or closing Samsung Kids.

Using parental control features

You can configure the settings for Samsung Kids and view the usage history.

On the Samsung Kids screen, tap → Parental controls and enter your unlock code.

Closing Samsung Kids

To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter

your unlock code.

SmartThings

Control and manage smart appliances and Internet of Things (IoT) products with your

smartphone.

To view more information, launch the SmartThings app and tap

→ How to use.

1 Launch the SmartThings app.

→ Device.

2 Tap

3 Select a device and connect to it by following the on-screen instructions.

•

•

•

Connection methods may vary depending on the type of connected devices or the

shared content.

The devices you can connect may vary depending on the region. Available features

may differ depending on the connected device.

Connected devices’ own errors or defects are not covered by the Samsung warranty.

When errors or defects occur on the connected devices, contact the device’s

manufacturer.

66

Apps and features

Sharing content

Share content by using various sharing options. The following actions are an example of

sharing images.

1 Launch the Gallery app and select an image.

2 Tap

and select a sharing method you want.

You may incur additional charges when sharing files via the mobile network.

Quick Share

Sharing content with nearby devices

Share content with nearby devices via Wi-Fi Direct or Bluetooth.

1 Launch the Gallery app and select an image.

2 On the other device, open the notification panel, swipe downwards, and then tap

(Quick Share) to activate it.

→ Quick Share and select a device to transfer the image to.

3 Tap

4 Accept the file transfer request on the other device.

This feature does not support sharing videos with TVs or SmartThings supported

devices. To watch videos on TV, use the Smart View feature.

Setting who can find your device

Set who is allowed to find and send content to your device.

1 Open the notification panel, swipe downwards, and then tap

(Quick Share) to activate

it.

2 Tap and hold

(Quick Share).

The Quick Share settings screen will appear.

3 Select an option.

•

•

Contacts only: Allow only your contacts to share with your device.

Everyone: Allow any nearby devices to share with your device.

67

Share large files. Upload files to the Samsung storage server and share them with others via a

Web link.

Apps and features

Link Sharing

1 Launch the Gallery app and select an image.

2 Tap

→ Link Sharing.

The link for the image will be created.

3 Select a sharing option.

Music Share

Introduction

The Music Share feature allows you to share your Bluetooth speaker that is already connected

to your device with another person. You can also listen to the same music on your Galaxy

Buds and another person’s Galaxy Buds.

This feature is available only on devices that support the Music Share feature.

Sharing a Bluetooth speaker

You can listen to music on your smartphone and your friend’s smartphone via your Bluetooth

speaker.

1 Make sure that your smartphone and your Bluetooth speaker are connected.

Refer to Pairing with other Bluetooth devices for how to connect.

2 On your smartphone, open the notification panel, swipe downwards, and then check if

(Music Share) is activated.

You can use additional features, such as setting who to share your device with, by tapping

and holding

(Music Share).

3 On your friend’s smartphone, select your speaker from the list of the Bluetooth devices.

4 On your smartphone, accept the connection request.

Your speaker will be shared.

When you play music via your friend’s smartphone, the music playing via your smartphone

will be paused.

68

Apps and features

Listening to music together with Galaxy Buds

You can listen to music on your smartphone together through your Buds and your friend’s

Buds.

This feature is supported only on Galaxy Buds, Galaxy Buds Plus, and Galaxy Buds Live.

1 Make sure that each smartphone and pair of Buds are connected.

Refer to Pairing with other Bluetooth devices for how to connect.

2 On your friend’s smartphone, open the notification panel, swipe downwards, and then tap

(Music Share) to activate it.

You can use additional features, such as setting who to share your device with, by tapping

and holding

(Music Share).

3 On your smartphone, open the notification panel and tap Media.

4 Tap

and select your friend’s Buds from the detected devices list.

5 On your friend’s smartphone, accept the connection request.

6 On your smartphone, tick your Buds and your friend’s Buds on the audio output list.

When you play music via your smartphone, you can listen to it together via both Buds.

Smart View

View your device’s displayed content on a large screen by connecting your device to a screen

mirroring-enabled TV or monitor.

1 Open the notification panel, swipe downwards, and then tap

(Smart View).

2 Select a device to mirror your device’s screen or display content.

When you play a video with Smart View, the resolution may vary depending on the TV

model.

69

Apps and features

Link to Windows

You can connect your device to a Windows PC to instantly access your device’s data, such as

pictures or messages, on the computer.

When calls or messages come in, you can receive them on the computer.

•

•

This feature is only available on Windows 10 version 1803 or higher, and it is

recommended to use the latest version to fully use this feature.

A Microsoft account is required to use this feature. When you create a Microsoft

account, you can sign in to all Microsoft devices and services, such as Microsoft Office

programs and Windows 10.

Connecting to a computer

1 Launch the Settings app and tap Advanced features → Link to Windows.

2 Follow the on-screen instructions to complete the connection.

Visit https://aka.ms/setupltw for details.

Viewing data and notifications from your device on the computer

Launch the Your Phone app on the computer and select a category you want.

Your device

Notifications

Messages

Photos

Apps

Calls

Available features and menus may vary depending on the software version or model.

70

Apps and features

Samsung Global Goals

The Global Goals, which were established by the United Nations General Assembly in 2015,

consist of goals that aim to create a sustainable society. These goals have the power to end

poverty, fight inequality, and stop climate change.

With Samsung Global Goals, learn more about the global goals and join the movement for a

better future.

Google apps

Google provides entertainment, social network, and business apps. You may require a Google

account to access some apps.

To view more app information, access each app’s help menu.

•

•

•

•

•

•

•

•

•

•

•

Chrome: Search for information and browse webpages.

Gmail: Send or receive emails via the Google Mail service.

Maps: Find your location on the map, search the world map, and view location

information for various places around you.

YT Music: Enjoy various music and videos provided by YouTube Music. You can also view

the music collections stored on your device and play them.

Play Movies & TV: Purchase or rent videos, such as movies and TV programmes, from

Play Store.

Drive: Store your content on the cloud, access it from anywhere, and share it with others.

YouTube: Watch or create videos and share them with others.

Photos: Search for, manage, and edit all your pictures and videos from various sources in

one place.

Google: Search quickly for items on the Internet or your device.

Duo: Make a simple video call.

Messages: Send and receive messages on your device or computer, and share various

content, such as images or videos.

Some apps may not be available depending on the service provider or model.

71

Settings

Introduction

Customise device settings.

Launch the Settings app.

To search for settings by entering keywords, tap

.

Samsung account

Sign in to your Samsung account and manage it.

On the Settings screen, tap Samsung account.

Connections

Options

Change settings for various connections, such as the Wi-Fi feature and Bluetooth.

On the Settings screen, tap Connections.

•

•

•

•

Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or

other network devices. Refer to Wi-Fi for more information.

Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled

devices. Refer to Bluetooth for more information.

NFC and contactless payments: Set the device to allow you to read near field

communication (NFC) tags that contain information about products. You can also use this

feature to make payments and buy tickets for transportation or events after downloading

the required apps. Refer to NFC and contactless payments for more information.

Flight mode: Set the device to disable all wireless functions on your device. You can use

only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft

personnel. In cases where it is allowed to use the device, always use it in flight

mode.

72

Settings

•

•

•

•

•

Mobile networks: Configure your mobile network settings.

Data usage: Keep track of your data usage amount and customise the settings for the

limitation. Set the device to automatically disable the mobile data connection when the

amount of mobile data you have used reaches your specified limit.

You can activate the data saver feature to prevent some apps running in the background

from sending or receiving data. Refer to Data saver for more information.

You can also select apps to always use the mobile data even when your device is

connected to a Wi-Fi network. Refer to Mobile data only apps for more information.

SIM card manager: Activate your SIM or USIM cards and customise the SIM card settings.

Refer to SIM card manager for more information.

Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s

mobile data connection with other devices. For more information about the mobile

hotspot, refer to Mobile Hotspot.

You may incur additional charges when using this feature.

More connection settings: Customise settings to control other features. Refer to More

connection settings for more information.

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other

network devices.

Connecting to a Wi-Fi network

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2 Select a network from the Wi-Fi networks list.

Networks with a lock icon require a password.

•

•

Once the device connects to a Wi-Fi network, the device will reconnect to that

network each time it is available without requiring a password. To prevent the device

from connecting to the network automatically, tap

the Auto reconnect switch to deactivate it.

If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature

or the wireless router.

next to the network and tap

73

Settings

Viewing the Wi-Fi network quality information

View the Wi-Fi network quality information, such as the speed and stability.

On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. The

network quality information will appear under the Wi-Fi networks. If it does not appear, tap

→ Advanced and tap the Show network quality info switch to activate it.

The quality information may not appear depending on the Wi-Fi network.

Sharing Wi-Fi network passwords

If you make a request to a person who is connected to a secured Wi-Fi network to share its

password, you can connect to the network without entering the password. This feature is

available between the devices which have contacts each other and the screen of the other

device must be turned on.

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2 Select a network from the Wi-Fi networks list.

3 Tap Request password.

4 Accept the share request on the other device.

The Wi-Fi password is entered on your device and it is connected to the network.

Wi-Fi Direct

Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.

2 Tap → Wi-Fi Direct.

The detected devices are listed.

If the device you want to connect to is not in the list, request that the device turns on its

Wi-Fi Direct feature.

3 Select a device to connect to.

The devices will be connected when the other device accepts the Wi-Fi Direct connection

request.

To end the device connection, select the device to disconnect from the list.

74

Settings

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

•

•

•

•

Samsung is not responsible for the loss, interception, or misuse of data sent or

received via Bluetooth.

Always ensure that you share and receive data with devices that are trusted and

properly secured. If there are obstacles between the devices, the operating distance

may be reduced.

Some devices, especially those that are not tested or approved by the Bluetooth SIG,

may be incompatible with your device.

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of

files or illegally tapping communications for commercial purposes). Samsung is not

responsible for the repercussion of illegal use of the Bluetooth feature.

1 On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.

Pairing with other Bluetooth devices

The detected devices will be listed.

2 Select a device to pair with.

If the device you want to pair with is not on the list, set the device to enter Bluetooth

pairing mode. Refer to the other device’s user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

3 Accept the Bluetooth connection request on your device to confirm.

The devices will be connected when the other device accepts the Bluetooth connection

request.

To unpair the devices, tap

next to the device name to unpair and tap Unpair.

75

Settings

Sending and receiving data

Many apps support data transfer via Bluetooth. You can share data, such as contacts or media

files, with other Bluetooth devices. The following actions are an example of sending an image

to another device.

1 Launch the Gallery app and select an image.

2 Tap

→ Bluetooth and select a device to transfer the image to.

If the device you want to pair with is not in the list, request that the device turns on its

visibility option.

3 Accept the Bluetooth connection request on the other device.

NFC and contactless payments

Your device allows you to read near field communication (NFC) tags that contain information

about products. You can also use this feature to make payments and buy tickets for

transportation or events after downloading the required apps.

The battery contains a built-in NFC antenna. Handle the battery carefully to avoid

damaging the NFC antenna.

Reading information from NFC tags

Use the NFC feature to read product information from NFC tags.

1 On the Settings screen, tap Connections and tap the NFC and contactless payments

switch to activate it.

2 Place the NFC antenna area on the back of your device near an NFC tag.

The information from the tag appears.

Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will

not read NFC tags or receive data.

76

Settings

Making payments with the NFC feature

Before you can use the NFC feature to make payments, you must register for the mobile

payment service. To register or get more information about the service, contact your service

provider.

1 On the Settings screen, tap Connections and tap the NFC and contactless payments

switch to activate it.

2 Touch the NFC antenna area on the back of your device to the NFC card reader.

To set the default payment app, open the Settings screen and tap Connections → NFC and

contactless payments → Contactless payments → Payment, and then select an app.

The payment services list may not include all available payment apps.

Data saver

Reduce your data usage by preventing some apps running in the background from sending

or receiving data.

On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to

activate it.

When the data saver feature is activated, the

icon will appear on the status bar.

Data saver feature activated

To select apps to use data without restriction, tap Allowed to use data while Data

saver is on and select apps.

77

Settings

Mobile data only apps

Select apps to always use the mobile data even when your device is connected to a Wi-Fi

network.

For example, you can set the device to use only mobile data for apps that you want to keep

secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi

feature, the apps will launch using the mobile data.

On the Settings screen, tap Connections → Data usage → Mobile data only apps, tap the

switch to activate it, and then tap the switches next to the apps you want.

You may incur additional charges when using this feature.

Mobile Hotspot

Use your device as a mobile hotspot to share your device’s mobile data connection with other

devices.

1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile

Hotspot.

2 Tap the switch to activate it.

icon appears on the status bar.

The

You can change the level of security and the password by tapping Configure.

3 On the other device’s screen, search for and select your device from the Wi-Fi networks list.

Alternatively, tap QR code on the mobile hotspot screen and scan the QR code with the

other device.

•

•

If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4

GHz, tap Advanced, and then tap the Hidden network switch to deactivate it.

If you activate the Auto Hotspot feature, you can share your device’s mobile data

connection with other devices signed in to your Samsung account.

78

Settings

More connection settings

Customise settings to control other connection features.

On the Settings screen, tap Connections → More connection settings.

•

•

•

•

•

Nearby device scanning: Set the device to scan for nearby devices to connect to.

Printing: Configure settings for printer plug-ins installed on the device. You can search

for available printers or add one manually to print files. Refer to Printing for more

information.

VPN: Set up virtual private networks (VPNs) on your device to connect to a school or

company’s private network.

Private DNS: Set the device to use the security enhanced private DNS.

Ethernet: When you connect an Ethernet adaptor, you can use a wired network and

configure network settings.

Printing

Configure settings for printer plug-ins installed on the device. You can connect the device to a

printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.

1 On the Settings screen, tap Connections → More connection settings → Printing →

The device will automatically search for printers that are connected to the same Wi-Fi

network as your device.

Download plugin.

2 Select a printer plug-in and install it.

3 Select the installed printer plug-in.

4 Select a printer to add.

To add printers manually, tap → Add printer.

Printing content

While viewing content, such as images or documents, access the options list, tap Print →

→ All printers..., and then select a printer.

Printing methods may vary depending on the content type.

79

Settings

Sounds and vibration

Options

Change settings for various sounds on the device.

On the Settings screen, tap Sounds and vibration.

•

•

•

•

•

•

•

•

•

•

•

•

•

Sound mode: Set the device to use sound mode, vibration mode, or silent mode.

Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.

Temporary mute: Set the device to use silent mode for a certain period.

Ringtone: Change the call ringtone.

Notification sound: Change the notification sound.

System sound: Change the sound to use for certain actions, such as charging the device.

Volume: Adjust the device’s volume level.

Call vibration pattern: Change the call vibration pattern.

Notification vibration pattern: Change the notification vibration pattern.

Vibration intensity: Adjust the force of the vibration notification.

System sound/vibration control: Set the device to sound or vibrate for actions, such as

controlling the touchscreen.

Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound

quality and effects for more information.

Separate app sound: Set the device to play media sound from a specific app separately

on the other audio device. Refer to Separate app sound for more information.

Some features may not be available depending on the model.

80

Settings

Sound quality and effects

Set the device’s sound quality and effects.

On the Settings screen, tap Sounds and vibration → Sound quality and effects.

•

•

•

Dolby Atmos: Select a surround sound mode optimised for various types of audio, such

as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds

that flow all around you.

Equaliser: Select an option for a specific music genre and enjoy optimised sound.

Adapt sound: Set the best sound for you.

Depending on the model, you must connect an earphone to use some features.

Separate app sound

Set the device to play media sound from a specific app on the connected Bluetooth speaker

or headset.

For example, you can listen to the Navigation app through your device’s speaker while

listening to playback from the Music app through the vehicle’s Bluetooth speaker.

1 On the Settings screen, tap Sounds and vibration → Separate app sound and tap the

switch to activate it.

2 Select an app to play media sounds separately and tap the Back button.

3 Select a device for playing the selected app’s media sound.

Notifications

Change the notification settings.

On the Settings screen, tap Notifications.

•

•

•

•

Notification pop-up style: Select a notification pop-up style and change the settings.

Recently sent: View the apps that received recent notifications and change the

notification settings. To customise notification settings for more apps, tap More →

→ All and select an app from the apps list.

Do not disturb: Set the device to mute all sounds except for allowed exceptions.

Advanced settings: Configure advanced settings for notifications.

81

Settings

Display

Change the display and the Home screen settings.

On the Settings screen, tap Display.

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Light / Dark: Activate or deactivate dark mode.

Dark mode settings: Reduce eye strain by applying the dark theme when using the

device at night or in a dark place. You can set a schedule for applying dark mode.

The dark theme may not be applied in some apps.

Brightness: Adjust the brightness of the display.

Adaptive brightness: Set the device to keep track of your brightness adjustments and

apply them automatically in similar lighting conditions.

Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by

the screen. You can set a schedule for applying this feature.

Font size and style: Change the font size and style.

Screen zoom: Make the items on the screen larger or smaller.

Full screen apps: Select apps to use with the full screen aspect ratio.

Screen timeout: Set the length of time the device waits before turning off the display’s

backlight.

Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the

Home screen.

Edge panels: Change the settings for the Edge panel.

Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft

buttons) for more information.

Accidental touch protection: Set the device to prevent the screen from detecting touch

input when it is in a dark place, such as a pocket or bag.

Touch sensitivity: Increase the touch sensitivity of the screen for use with screen

protectors.

Screen saver: Set the device to launch a screensaver when the device is charging.

Some features may not be available depending on the model.

82

Settings

Wallpaper

Change the wallpaper settings for the Home screen and the locked screen.

On the Settings screen, tap Wallpaper.

Themes

Apply various themes to the device to change the visual elements of the Home screen, locked

screen, and icons.

On the Settings screen, tap Themes.

Home screen

Configure settings for the Home screen, such as the screen layout.

On the Settings screen, tap Home screen.

Lock screen

Options

Change the settings for the locked screen.

On the Settings screen, tap Lock screen.

•

•

•

•

•

•

Screen lock type: Change the screen lock method.

Smart Lock: Set the device to unlock itself when trusted locations or devices are

detected. Refer to Smart Lock for more information.

Secure lock settings: Change screen lock settings for the selected lock method.

Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock

screen.

Clock style: Change the type and colour of the clock on the locked screen.

Roaming clock: Change the clock to show both the local and home time zones on the

locked screen when roaming.

83

Settings

•

•

•

•

•

Widgets: Change the settings of the items displayed on the locked screen.

Contact information: Set the device to show contact information, such as your email

address, on the locked screen.

Notifications: Set how to show notifications on the locked screen.

Shortcuts: Select apps to display shortcuts to them on the locked screen.

About Lock screen: View the Lock screen version and legal information.

The available options may vary depending on the screen lock method selected.

Smart Lock

You can set the device to unlock itself and remain unlocked when trusted locations or devices

are detected.

For example, if you have set your home as a trusted location, when you get home your device

will detect the location and automatically unlock itself.

On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions

to complete the setup.

•

•

This feature will be available to use after you set a screen lock method.

If you do not use your device for four hours or when you turn on the device, you

must unlock the screen using the pattern, PIN, or password you set.

Biometrics and security

Options

Change the settings for securing the device.

On the Settings screen, tap Biometrics and security.

•

•

•

•

Face recognition: Set the device to unlock the screen by recognising your face. Refer to

Face recognition for more information.

More biometrics settings: Change the settings for biometric data.

Google Play Protect: Set the device to check for harmful apps and behaviour and warn

about potential harm and remove them.

Security update: View the version of your device’s software and check for updates.

84

Settings

•

•

•

•

Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My

Mobile website (findmymobile.samsung.com) to track and control your lost or stolen

device.

Secure Folder: Create a secure folder to protect your private content and apps from

others. Refer to Secure Folder for more information.

Install unknown apps: Set the device to allow the installation of apps from unknown

sources.

Encrypt SD card: Set the device to encrypt files on a memory card.

If you reset your device to the factory defaults with this setting enabled, the device

will not be able to read your encrypted files. Disable this setting before resetting

the device.

•

Other security settings: Configure additional security settings.

Some features may not be available depending on the service provider or model.

Face recognition

You can set the device to unlock the screen by recognising your face.

•

•

If you use your face as a screen lock method, your face cannot be used to unlock

the screen for the first time after turning on the device. To use the device, you must

unlock the screen using the pattern, PIN, or password you set when registering the

face. Be careful not to forget your pattern, PIN, or password.

If you change the screen lock method to Swipe or None, which are not secure, all of

your biometric data will be deleted. If you want to use your biometric data in apps or

features, you must register your biometric data again.

Precautions for using face recognition

Before using the face recognition to unlock your device, keep the following precautions in

mind.

•

•

Your device could be unlocked by someone or something that looks like your image.

Face recognition is less secure than Pattern, PIN, or Password.

85

Settings

For better face recognition

Consider the following when using face recognition:

•

•

•

Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or

heavy makeup

Ensure that you are in a well-lit area and that the camera lens is clean when registering

Ensure your image is not blurry for better match results

Registering your face

For better face registration, register your face indoors and out of direct sunlight.

1 On the Settings screen, tap Biometrics and security → Face recognition.

2 Read the on-screen instructions and tap Continue.

3 Set a screen lock method.

4 Select whether you are wearing glasses or not and tap Continue.

5 Position your face inside the frame on the screen.

The camera will scan your face.

•

•

If unlocking the screen with your face is not working properly, tap Remove face data

to remove your registered face and register your face again.

To enhance the face recognition, tap Add alternative look and add an alternate

appearance.

Unlocking the screen with your face

You can unlock the screen with your face instead of using a pattern, PIN, or password.

1 On the Settings screen, tap Biometrics and security → Face recognition.

2 Unlock the screen using the preset screen lock method.

3 Tap the Face unlock switch to activate it.

4 On the locked screen, look at the screen.

When your face is recognised, you can unlock the screen without using any additional

screen lock method. If your face is not recognised, use the preset screen lock method.

86

Settings

Deleting the registered face data

You can delete face data that you have registered.

1 On the Settings screen, tap Biometrics and security → Face recognition.

2 Unlock the screen using the preset screen lock method.

3 Tap Remove face data → Remove.

Once the registered face is deleted, all the related features will also be deactivated.

Secure Folder

Secure Folder protects your private content and apps, such as pictures and contacts, from

being accessed by others. You can keep your private content and apps secure even when the

device is unlocked.

Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be

transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi

Direct. Attempting to customise the operating system or modifying software will cause

Secure Folder to be automatically locked and inaccessible. Before saving data in Secure

Folder, make sure to back up a copy of the data in another secure location.

Setting up Secure Folder

1 Launch the Settings app and tap Biometrics and security → Secure Folder.

2 Follow the on-screen instructions to complete the setup.

The Secure Folder screen will appear and the Secure Folder app icon (

the Apps screen.

To change the name or icon of Secure Folder, tap → Customise.

) will be added to

•

•

When you launch the Secure Folder app, you must unlock the app using your preset

lock method.

If you forget your Secure Folder unlock code, you can reset it using your Samsung

account. Tap the button at the bottom of the locked screen, and enter your Samsung

account password.

87

Settings

Setting an auto lock condition for Secure Folder

1 Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder.

2 Select a lock option.

To manually lock your Secure Folder, tap → Lock and exit.

Moving content to Secure Folder

Move content, such as pictures and videos, to Secure Folder. The following actions are an

example of moving an image from the default storage to Secure Folder.

1 Launch the Secure Folder app and tap → Add files.

2 Tap Images, tick images to move, and then tap Done.

3 Tap Move.

The selected items will be deleted from the original folder and moved to Secure Folder. To

copy items, tap Copy.

The method for moving content may vary depending on the content type.

Moving content from Secure Folder

Move content from Secure Folder to the corresponding app in the default storage. The

following actions are an example of moving an image from Secure Folder to the default

storage.

1 Launch the Secure Folder app and tap Gallery.

2 Select an image and tap → Move out of Secure Folder.

The selected items will be moved to Gallery in the default storage.

Adding apps

Add an app to use in Secure Folder.

1 Launch the Secure Folder app and tap

.

2 Tick one or more apps installed on the device and tap Add.

Removing apps from Secure Folder

Tap and hold an app to delete, and tap Uninstall.

88

Settings

Adding accounts

Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure

Folder.

1 Launch the Secure Folder app and tap → Settings → Manage accounts → Add

account.

2 Select an account service.

3 Follow the on-screen instructions to complete the account setup.

Hiding Secure Folder

You can hide the Secure Folder shortcut from the Apps screen.

Launch the Secure Folder app, tap → Settings, and then tap the Show icon on Apps

screen switch to deactivate it.

Alternatively, open the notification panel, swipe downwards, and then tap

Folder) to deactivate the feature.

(Secure

If you want to show the Secure Folder again, launch the Settings app, tap Biometrics and

security → Secure Folder, and then tap the Show icon on Apps screen switch to activate it.

Uninstalling Secure Folder

You can uninstall Secure Folder, including the content and apps in it.

Launch the Secure Folder app and tap → Settings → More settings → Uninstall.

To back up content before uninstalling Secure Folder, tick Move media files out of Secure

Folder and tap Uninstall. To access data backed up from Secure Folder, launch the My Files

app and tap Internal storage → Secure Folder.

Notes saved in Samsung Notes will not be backed up.

89

Settings

Privacy

Change the settings for privacy.

On the Settings screen, tap Privacy.

Permission manager: View the list of features and apps that have permission to use

them. You can also edit the permission settings.

Samsung: Manage personal data related to your Samsung account and change the

settings for Customisation Service.

Google: Configure advanced settings for privacy.

Some features may not be available depending on the service provider or model.

Location

Change settings for location information permissions.

On the Settings screen, tap Location.

App permissions: View the list of apps that have permission to access the device’s

location and edit the permission settings.

Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the

accuracy of your location information, even when the features are deactivated.

Recent location requests: View which apps request your current location information.

Location services: View the location services your device is using.

•

•

•

•

•

•

•

Google

Configure settings for some features provided by Google.

On the Settings screen, tap Google.

90

Settings

Accounts and backup

Options

Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to

accounts, such as your Samsung account or Google account, or transfer data to or from other

devices via Smart Switch.

On the Settings screen, tap Accounts and backup.

•

•

•

•

Manage accounts: Add your Samsung and Google accounts, or other accounts, to sync

with.

Samsung Cloud: Back up your data and settings, and restore the previous device’s

data and settings even when you do not have it. Refer to Samsung Cloud for more

information.

Google Drive: Keep your personal information, app data, and settings safe on your

device. You can back up your sensitive information. You must sign in to your Google

account to back up data.

Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to

Transferring data from your previous device (Smart Switch) for more information.

Regularly back up your data to a safe location, such as Samsung Cloud or a computer,

so that you can restore it if the data is corrupted or lost due to an unintended factory

data reset.

Samsung Cloud

Back up your device’s data to Samsung Cloud and restore it later.

Backing up data

You can back up your device’s data to Samsung Cloud.

1 On the Settings screen, tap Accounts and backup and tap Back up data under Samsung

Cloud.

2 Tick items you want to back up and tap Back up.

91

Settings

3 Tap Done.

•

Some data will not be backed up. To check which data will be backed up, on the

Settings screen, tap Accounts and backup and tap Back up data under Samsung

Cloud.

To view the backup data for other devices in your Samsung Cloud, on the Settings

, and then select a device

screen, tap Accounts and backup → Restore data →

you want.

•

Restoring data

You can restore your backup data from Samsung Cloud to your device.

1 On the Settings screen, tap Accounts and backup.

2 Tap Restore data →

3 Tick items you want to restore and tap Restore.

and select a device you want.

Advanced features

Options

Activate advanced features and change the settings that control them.

On the Settings screen, tap Advanced features.

•

•

•

•

•

•

Call & text on other devices: Use your device’s calling and messaging features on other

devices signed in to your Samsung account.

Continue apps on other devices: Use your device’s apps on other devices signed in to

your Samsung account.

Link to Windows: Instantly access data saved in your device on your computer. Refer to

Link to Windows for more information.

Android Auto: Connect your device to a vehicle and control some of your device’s

features on the vehicle’s display.

Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side

key for more information.

XCover key: Select an app or feature to launch using the XCover key. Refer to Setting the

XCover key for more information.

92

Settings

•

•

•

•

•

•

•

•

•

•

•

•

•

•

Motions and gestures: Activate the motion feature and configure settings. Refer to

Motions and gestures for more information.

One-handed mode: Activate one-handed operation mode for your convenience when

using the device with one hand.

Screenshots: Change the settings for screenshots.

Show contacts when sharing content: Set the device to display the people you

contacted on the sharing options panel to allow you to share content directly.

Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more

information.

Dual Messenger: Install the second app and use two separate accounts for the same

messenger app. Refer to Dual Messenger for more information.

Send SOS messages: Set the device to send help messages by pressing the Side key

several times.

Some features may not be available depending on the service provider or model.

Motions and gestures

Activate the motion feature and configure settings.

On the Settings screen, tap Advanced features → Motions and gestures.

Lift to wake: Set the device to turn on the screen when you pick it up.

Double tap to turn on screen: Set the device to turn on the screen by double-tapping

anywhere on the screen while the screen is turned off.

Double tap to turn off screen: Set the device to turn off the screen by double-tapping an

empty area on the Home screen or the locked screen.

Keep screen on while viewing: Set the device to prevent the display from turning off

while you are looking at it.

Alert when phone picked up: Set the device to alert you if you have missed calls or new

messages when you pick up the device.

This feature may not work if the screen is turned on or the device is not on a flat

surface.

Turn over to mute: Set the device to mute certain sounds by using motions or gestures.

Pick up phone to call: Set the device to make a voice call by picking up and holding the

device near your ear while viewing message or contact details.

Excessive shaking or an impact to the device may cause an unintended input for some

features using sensors.

93

Settings

Dual Messenger

Install the second app and use two separate accounts for the same messenger app.

1 On the Settings screen, tap Advanced features → Dual Messenger.

Supported apps will appear.

2 Tap the switch of an app to install the second app.

The second app will be installed. The second app’s icon will be displayed with

.

Second app

•

•

The Dual Messenger feature may not be available depending on the app.

Some features of the app may be limited for the second app.

Uninstalling a second app

1 On the Settings screen, tap Advanced features → Dual Messenger.

2 Tap the switch of the app you want to uninstall and tap Uninstall.

All data related to the second app will be deleted.

If you uninstall the first app, the second app will also be deleted.

Digital Wellbeing and parental controls

View the history of your device usage and use features to prevent your device from

interfering with your life. You can also set up parental controls for your children and manage

their digital use.

On the Settings screen, tap Digital Wellbeing and parental controls.

•

•

•

Screen time: Set goals for how much you use your device a day.

App timers: Limit the daily usage time for each app by setting a timer. When you reach

the limit, the app will be deactivated and you cannot use it.

Focus mode: Activate focus mode to avoid distractions from your device and stay

focused on what you want. You can use the apps you allowed to be used in focus mode.

94

Settings

•

•

Bedtime mode: Activate bedtime mode to reduce eye strain before sleeping and prevent

your sleep from being disturbed.

Parental controls: Manage your children’s digital use.

Battery and device care

Introduction

The device care feature provides an overview of the status of your device’s battery, storage,

memory, and system security. You can also automatically optimise the device with a tap of

your finger.

Optimising your device

On the Settings screen, tap Battery and device care → Optimise now.

The quick optimisation feature improves device performance through the following actions.

•

•

•

Closing apps running in the background.

Managing abnormal battery usage.

Scanning for crashed apps and malware.

Using the auto optimisation feature

You can set the device to perform auto optimisation when your device is not in use. Tap →

Automation → Auto optimise daily and tap the switch to activate it. If you want to set the

time to perform auto optimisation, tap Time.

95

Settings

Battery

Check the remaining battery power and time to use the device. For devices with low battery

levels, conserve battery power by activating power saving features.

On the Settings screen, tap Battery and device care → Battery.

•

•

•

Power saving mode: Activate power saving mode to extend the battery’s usage time.

Background usage limits: Limit battery usage for apps that you do not use often.

More battery settings: Configure advanced settings for the battery.

The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating

conditions.

You may not receive notifications from some apps that use power saving mode.

Storage

Check the status of the used and available memory.

On the Settings screen, tap Battery and device care → Storage. To delete files or uninstall

apps that you do not use anymore, select a category. Then, tap and hold, or select, an item

and tap Delete or Uninstall.

The actual available capacity of the internal memory is less than the specified

capacity because the operating system and default apps occupy part of the memory.

The available capacity may change when you update the device.

You can view the available capacity of the internal memory in the Specification

section for your device on the Samsung website.

•

•

•

•

Memory

On the Settings screen, tap Battery and device care → Memory.

To speed up your device by stopping apps running in the background, tick apps from the

apps list, and tap Clean now.

Device protection

Check the device’s security status. This feature scans your device for malware.

On the Settings screen, tap Battery and device care → Device protection → Scan phone.

96

Settings

Apps

Manage the device’s apps and change their settings. You can view the apps’ usage

information, change their notification or permission settings, or uninstall or disable

unnecessary apps.

On the Settings screen, tap Apps.

General management

Customise your device’s system settings or reset the device.

On the Settings screen, tap General management.

•

•

•

•

•

•

•

•

•

•

•

Language: Select device languages. Refer to Adding device languages for more

information.

Text-to-speech output: Change the settings for text-to-speech features used when

TalkBack is activated, such as languages, speed, and more.

Date and time: Access and alter the settings to control how the device displays the time

and date.

If the battery remains fully discharged or removed from the device, the time and

date is reset.

Samsung Keyboard settings: Change the settings for the Samsung keyboard.

Keyboard list and default: Select a keyboard to use by default and change the keyboard

settings.

Physical keyboard: Change the settings for an external keyboard.

Mouse and trackpad: Change the settings for an external mouse or trackpad.

Autofill service: Select an autofill service to use.

Reset: Reset your device’s settings or perform a factory data reset.

Customisation Service: Set to get personalised service based on your interests and how

you use your device.

Contact us: Ask questions or view frequently asked questions.

97

Settings

Adding device languages

You can add languages to use on your device.

1 On the Settings screen, tap General management → Language → Add language.

To view all the languages that can be added, tap → All languages.

2 Select a language to add.

3 To set the selected language as the default language, tap Set as default. To keep the

current language setting, tap Keep current.

The selected language will be added to your languages list. If you changed the default

language, the selected language will be added to the top of the list.

To change the default language from your languages list, select the language you want and

tap Apply. If an app does not support the default language, the next supported language in

the list will be used.

Accessibility

Configure various settings to improve accessibility to the device.

On the Settings screen, tap Accessibility.

•

•

•

•

•

•

•

•

•

Recommended for you: Check the accessibility features you are currently using and see

other recommended features.

TalkBack: Activate TalkBack, which provides voice feedback. To view help information to

learn how to use this feature, tap Settings → TalkBack tutorial.

Visibility enhancements: Customise the settings to improve accessibility for visually

impaired users.

Hearing enhancements: Customise the settings to improve accessibility for users with

hearing impairment.

Interaction and dexterity: Customise the settings to improve accessibility for users who

have reduced dexterity.

Advanced settings: Configure settings for Direct access and notification features.

Installed services: View accessibility services installed on the device.

About Accessibility: View the Accessibility information.

Contact us: Ask questions or view frequently asked questions.

98

Settings

Software update

Update your device’s software via the firmware over-the-air (FOTA) service. You can also

schedule software updates.

On the Settings screen, tap Software update.

•

•

•

Download and install: Check for and install updates manually.

Auto download over Wi-Fi: Set the device to download updates automatically when

connected to a Wi-Fi network.

Last update: View information about the last software update.

If emergency software updates are released for your device’s security and to block new

types of security threats, they will be installed automatically without your agreement.

Security updates information

Security updates are provided to strengthen the security of your device and protect your

personal information. For security updates for your model, visit security.samsungmobile.com.

The website supports only some languages.

About phone

Access your device’s information.

On the Settings screen, tap About phone.

To change your device’s name, tap Edit.

•

•

•

•

Status information: View various device information, such as the SIM card status, Wi-Fi

MAC address, and serial number.

Legal information: View legal information related to the device, such as safety

information and the open source licence.

Software information: View the device’s software information, such as its operating

system version and firmware version.

Battery information: View the device’s battery status and information.

99

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some

situations may not apply to your device.

You can also use Samsung Members to solve any problems you might encounter while using

your device.

When you turn on your device or while you are using the device, it

prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set

for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you

must enter the PIN supplied with the SIM or USIM card. You can disable this feature by

using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly

several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with

the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move

to another area and try again. While moving, error messages may appear repeatedly.

You cannot access some options without a subscription. For more information, contact

your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the

battery before turning on the device.

The battery may not be inserted properly. Insert the battery again.

Wipe both gold-coloured contacts and insert the battery again.

•

•

•

•

•

•

•

•

•

100

Appendix

The touchscreen responds slowly or improperly

•

•

•

•

•

•

If you attach a screen protector or optional accessories to the touchscreen, the

touchscreen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touchscreen,

or if you tap the screen with sharp objects or your fingertips, the touchscreen may

malfunction.

The touchscreen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is updated to the latest version.

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service

Centre.

If your device freezes or hangs, you may need to close apps or turn off the device and turn it

on again.

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down

key simultaneously for more than 7 seconds to restart it.

Restarting the device

Forcing restart

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.

Launch the Settings app and tap General management → Reset → Factory data reset →

Reset → Delete all. Before performing the factory data reset, remember to make backup

copies of all important data stored in the device.

Calls are not connected

•

•

•

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

101

Appendix

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using an earphone, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio

quality is poor

Ensure that you are not blocking the device’s internal antenna.

When you are in areas with weak signals or poor reception, you may lose reception. You

may have connectivity problems due to issues with the service provider’s base station.

Move to another area and try again.

When using the device while moving, wireless network services may be disabled due to

issues with the service provider’s network.

The battery does not charge properly (For Samsung-approved

chargers)

Ensure that the charger is connected properly.

If the battery terminals are dirty, the battery may not charge properly or the device may

turn off. Wipe both gold-coloured contacts and try charging the battery again.

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or very hot temperatures, the

useful charge may be reduced.

Battery consumption will increase when you use certain features or apps, such as GPS,

games, or the Internet.

The battery is consumable and the useful charge will get shorter over time.

•

•

•

•

•

•

•

•

•

•

•

102

Appendix

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera

app. If you receive error messages when launching the camera, try the following:

Charge the battery.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these

tips, contact a Samsung Service Centre.

Picture quality is poorer than the preview

The quality of your pictures may vary, depending on the surroundings and the

photography techniques you use.

If you take pictures in dark areas, at night, or indoors, image noise may occur or images

may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your

device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is

DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported,

such as DivX or AC3, install an app that supports it. To confirm the file formats that your

device supports, visit the Samsung website.

Your device supports pictures and videos captured with the device. Pictures and videos

captured by other devices may not work properly.

Your device supports multimedia files that are authorised by your network service

provider or providers of additional services. Some content circulated on the Internet,

such as ringtones, videos, or wallpapers, may not work properly.

•

•

•

•

•

•

•

•

•

•

103

Appendix

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or performance

malfunctions, try the following:

•

•

•

•

Ensure that the device you wish to connect with is ready to be scanned or connected to.

Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

On your device, launch the Settings app, tap Connections, and then tap the Bluetooth

switch to re-activate it.

On your device, launch the Settings app, tap General management → Reset → Reset

network settings → Reset settings → Reset to reset network settings. You may lose

registered information when performing the reset.

If the tips above do not solve the problem, contact a Samsung Service Centre.

The screen brightness adjustment bar does not appear on the

notification panel

Open the notification panel by dragging the status bar downwards, and then drag the

notification panel downwards. Tap → Quick panel layout and tap the Show brightness

control above notifications switch to activate it.

A connection is not established when you connect the device to a

computer

•

•

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper driver installed and updated on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi

or a mobile network to find your current location in these situations.

104

Appendix

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot

restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in

the device.

A small gap appears around the outside of the device case

•

•

This gap is a necessary manufacturing feature and some minor rocking or vibration of

parts may occur.

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete

unused apps or files to free up storage space.

The Home button does not appear

The navigation bar containing the Home button may disappear while using certain apps or

features. To view the navigation bar, drag upwards from the bottom of the screen.

105

Health and safety information

Exposure to Radio Frequency (RF) Signals

Certification Information (SAR)

Your wireless phone is a radio transmitter and receiver. It is designed and

manufactured not to exceed the exposure limits for radio frequency (RF) energy set

by the Federal Communications Commission (FCC) of the U.S. government. These

FCC exposure limits are derived from the recommendations of two expert

organizations, the National Counsel on Radiation Protection and Measurement

(NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both

cases, the recommendations were developed by scientific and engineering experts

drawn from industry, government, and academia after extensive reviews of the

scientific literature related to the biological effects of RF energy.

The exposure limit set by the FCC for wireless mobile phones employs a unit of

measurement known as the Specific Absorption Rate (SAR). The SAR is a measure

of the rate of absorption of RF energy by the human body expressed in units of watts

per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit

of 1.6 watts per kilogram (1.6 W/ kg). The FCC exposure limit incorporates a

substantial margin of safety to give additional protection to the public and to account

for any variations in measurements.

SAR tests are conducted using standard operating positions accepted by the FCC

with the phone transmitting at its highest certified power level in all tested frequency

bands. Although the SAR is determined at the highest certified power level, the

actual SAR level of the phone while operating can be well below the maximum value.

This is because the phone is designed to operate at multiple power levels so as to

use only the power required to reach the network. In general, the closer you are to a

wireless base station antenna, the lower the power output.

Before a new model phone is available for sale to the public, it must be tested and

certified to the FCC that it does not exceed the exposure limit established by the

FCC. Tests for each model phone are performed in positions and locations (e.g. at

the ear and worn on the body) as required by the FCC.

For body worn operation, this model phone has been tested and meets the FCC RF

exposure guidelines when used with a Samsung accessory designated for this

product or when used with an accessory that contains no metal and that positions

the handset a minimum of 1.5 cm from the body.

Non-compliance with the above restrictions may result in violation of FCC RF

exposure guidelines.

SAR information on this and other model phones can be viewed on-line

at http://www.fcc.gov/oet/ea/fccid/. Please use the phone FCC ID number for search,

A3LSMG525F. Sometimes it may be necessary to remove the battery pack to find

the number. Once you have the FCC ID number for a particular phone, follow the

instructions on the website and it should provide values for typical or maximum SAR

for a particular phone. Additional product specific SAR information can also be

obtained at http://www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones

FCC Notice and Cautions

FCC Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may

cause undesired operation.



This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

The phone may cause TV or radio interference if used in close proximity to receiving

equipment. The FCC can require you to stop using the phone if such interference

cannot be eliminated.

Vehicles using liquefied petroleum gas (such as propane or butane) must comply

with the National Fire Protection Standard (NFPA-58). For a copy of this standard,

contact the National Fire Protection Association, One Battery march Park, Quincy,

MA 02269, Attn: Publication Sales Division.

Cautions

Changes or modifications made in the radio phone, not expressly approved by

Samsung, will void the user’s authority to operate the equipment.

The use of any unauthorized accessories may be dangerous and void the phone

warranty if said accessories cause damage or a defect to the phone.

Although your phone is quite sturdy, it is a complex piece of equipment and can be

broken. Avoid dropping, hitting, bending or sitting on it.

Safety information

Please read this important safety information before you use

the device. It contains general safety information for devices

and may include content that does not apply to your device.

Follow the warning and caution information to prevent injury

to yourself or others and to prevent damage to your device.

The term ‘device’ refers to the product and its battery,

charger, the items supplied with the product, and any

Samsung-approved accessories used with the product.

Warning

Failure to comply with safety warnings and

regulations can cause serious injury or death

Do not use damaged power cords or plugs, or loose electrical

sockets

Unsecured connections can cause electric shock or fire.

Do not touch the device, power cords, plugs, or the electric

socket with wet hands or other wet body parts

Doing so may cause electric shock.

Do not pull the power cord excessively when disconnecting it

Doing so may cause electric shock or fire.

Do not bend or damage the power cord

Doing so may cause electric shock or fire.

English

2

Do not use the device with wet hands while the device is

charging

Doing so may cause electric shock.

Do not directly connect together the charger’s positive and

negative terminals

Doing so may cause fire or serious injury.

Do not use your device outdoor during a thunderstorm

Doing so may result in electric shock or device malfunction.

Use manufacturer-approved batteries, chargers, accessories,

and supplies

• Using generic batteries or chargers may shorten the life of your

device or cause the device to malfunction. They may also cause

a fire or cause the battery to explode.

• Use only Samsung-approved battery, charger, and cable

specifically designed for your device. Incompatible battery,

charger, and cable can cause serious injuries or damage to your

device.

• Samsung cannot be responsible for the user’s safety when using

accessories or supplies that are not approved by Samsung.

Do not carry your device in your back pockets or on your waist

• The device may be damaged, explode, or result in a fire if too

much pressure is applied to it.

• You may be injured if you are bumped or fall.

Do not drop or cause excessive impact to the device

• This may damage your device or battery, cause the device to

malfunction, or shorten its lifespan.

• This may also cause overheating, combustion, fire, or other

hazards.

English

3

Handle and dispose of the device and charger with care

• Never dispose of the battery or device in a fire. Never place the

battery or device on or in heating devices, such as microwave

ovens, stoves, or radiators. The device may explode when

overheated. Follow all local regulations when disposing of used

battery or device.

• Never crush or puncture the device.

• Avoid exposing the device to high external pressure, which can

lead to an internal short circuit and overheating.

Protect the device, battery and charger from damage

• Avoid exposing your device and battery to very cold or very hot

temperatures.

• Extreme temperatures can damage the device and reduce the

charging capacity and life of your device and battery.

• Do not directly connect together the battery’s positive and

negative terminals and prevent them from coming into

contact with metal objects. Doing so may cause the battery to

malfunction.

• Do not use a cable whose covering is peeled off or damaged,

and do not use any charger or battery that is damaged or

malfunctioning.

Do not store your device near or in heaters, microwaves, hot

cooking equipment, or high pressure containers

• The battery may leak.

• Your device may overheat and cause a fire.

Do not use or store your device in areas with high

concentrations of dust or airborne materials

Dust or foreign materials can cause your device to malfunction and

may result in fire or electric shock.

English

4

Prevent the multipurpose jack and the small end of the

charger from contact with conductive materials, such as

liquids, dust, metal powders, and pencil leads. Do not touch

the multipurpose jack with sharp tools or cause an impact to

the multipurpose jack

Conductive materials may cause a short circuit or corrosion of the

terminals, which may result in an explosion or fire.

When using the wireless charger, do not place foreign

materials, such as metal objects, magnets, and magnetic stripe

cards, between the device and the wireless charger

The device may not charge properly or may overheat.

Do not bite or suck the device or the battery

• Doing so may damage the device or result in an explosion or fire.

• Children or animals can choke on small parts.

•

If children use the device, make sure that they use the device

properly.

Do not insert the device or supplied accessories into the eyes,

ears, or mouth

Doing so may cause suffocation or serious injuries.

Do not handle a damaged or leaking Lithium Ion (Li-Ion)

battery

For safe disposal of your Li-Ion battery, contact your nearest

authorised service centre.

English

5

Caution

Failure to comply with safety cautions and

regulations can cause injury or property

damage

Do not use your device near other electronic devices

• Most electronic devices use radio frequency signals. Your device

may interfere with other electronic devices.

• Using an LTE data connection may cause interference with other

devices, such as audio equipment and telephones.

Do not use your device in a hospital, on an aircraft, or in an

automotive equipment that can be interfered with by radio

frequency

• Avoid using your device within a 15 cm range of a pacemaker, if

possible, as your device can interfere with the pacemaker.

• To minimise possible interference with a pacemaker, use

•

your device only on the side of your body that is opposite the

pacemaker.

If you use medical equipment, contact the equipment

manufacturer before using your device to determine whether or

not the equipment will be affected by radio frequencies emitted

by the device.

• On an aircraft, using electronic devices can interfere with

the aircraft’s electronic navigational instruments. Follow the

regulations provided by the airline and the instructions of

aircraft personnel. In cases where it is allowed to use the device,

always use it in flight mode.

• Electronic devices in your car may malfunction, due to radio

interference from your device. Contact the manufacturer for

more information.

English

6

Do not expose the device to heavy smoke or fumes

Doing so may damage the outside of the device or cause it to

malfunction.

If you use a hearing aid, contact the manufacturer for

information about radio interference

The radio frequency emitted by your device may interfere

with some hearing aids. Before using your device, contact the

manufacturer to determine whether or not your hearing aid will be

affected by radio frequencies emitted by the device.

Do not use your device near devices or apparatuses that emit

radio frequencies, such as sound systems or radio towers

Radio frequencies may cause your device to malfunction.

Turn off the device in potentially explosive environments

• Turn off your device in potentially explosive environments

instead of removing the battery.

• Always comply with regulations, instructions and signs in

potentially explosive environments.

• Do not use your device at refuelling points (petrol stations), near

fuels or chemicals, or in blasting areas.

• Do not store or carry flammable liquids, gases, or explosive

materials in the same compartment as the device, its parts, or

accessories.

If any part of the device is broken, smokes, or emits a burning

odor, stop using the device immediately. Use the device again

only after it has been repaired at a Samsung Service Centre

• Broken glass or acrylic could cause injury to your hands and face.

• When the device smokes or emits a burning odor, it may result

in battery explosion or fire.

English

7

Comply with all safety warnings and regulations regarding

mobile device usage while operating a vehicle

While driving, safely operating the vehicle is your first

responsibility. Never use your mobile device while driving, if it is

prohibited by law. For your safety and the safety of others, use your

common sense and remember the following tips:

• Get to know your device and its convenience features, such as

speed dial and redial. These features help you reduce the time

needed to place or receive calls on your mobile device.

• Position your device within easy reach. Make sure you can access

your wireless device without taking your eyes off the road. If

you receive an incoming call at an inconvenient time, let your

voicemail answer it for you.

• Suspend calls in heavy traffic or hazardous weather conditions.

Rain, sleet, snow, ice, and heavy traffic can be hazardous.

• Do not take notes or look up phone numbers. Jotting down a

“to do” list or flipping through your address book takes attention

away from your primary responsibility of driving safely.

• Dial sensibly and assess the traffic. Place calls when you are not

moving or before pulling into traffic. Try to plan calls when your

car will be stationary.

• Do not engage in stressful or emotional conversations that

may be distracting. Make the person you are talking to aware

that you are driving and suspend conversations that could

potentially divert your attention from the road.

English

8

Care and use your device properly

Keep your device dry

circuits in your device.

• Humidity and liquids may damage the parts or electronic

• Do not turn on your device if it is wet. If your device is already

on, turn it off and remove the battery immediately (if the device

will not turn off or you cannot remove the battery, leave it as-is).

Then, dry the device with a towel and take it to a service centre.

• This device has internal liquid indicators fitted. Water damage to

your device may void the manufacturer’s warranty.

Store your device only on flat surfaces

If your device falls, it may be damaged.

The device can be used in locations with an ambient

temperature of 0 °C to 35 °C. You can store the device at an

ambient temperature of -20 °C to 50 °C. Using or storing the

device outside of the recommended temperature ranges may

damage the device or reduce the battery’s lifespan

• Do not store your device in very hot areas such as inside a car in

the summertime. Doing so may cause the screen to malfunction,

result in damage to the device, or cause the battery to explode.

• Do not expose your device to direct sunlight for extended

periods of time (on the dashboard of a car, for example).

• For a device with a removable battery, the battery can be stored

separately in locations with an ambient temperature of 0 °C

to 45 °C.

Do not store your device with metal objects, such as coins,

keys, and necklaces

• Your device may be scratched or may malfunction.

•

If the battery terminals come into contact with metal objects,

this may cause a fire.

English

9

Do not store your device near magnetic fields

• Your device may malfunction or the battery may discharge from

exposure to magnetic fields.

• Magnetic stripe cards, including credit cards, phone cards,

passbooks, and boarding passes, may be damaged by magnetic

fields.

Avoid contact with device when it is overheating. Failure to

do so may cause low temperature burns, redness and skin

pigmentation

• Be careful of overheating of the device when using it for

extended periods and avoid prolonged skin contact.

• Do not sit on your device or make direct contact with your skin

for extended periods when charging or connected to a power

source.

• Tolerance to high temperature varies individually. Please take

extra caution regarding the use of children, elders and people

with special conditions.

Do not use your device with the back cover removed

The battery may fall out of the device, which may result in damage

or malfunction.

Be careful not to expose the camera lens to a strong light

source, such as direct sunlight

If the camera lens is exposed to a strong light source, such as direct

sunlight, the camera image sensor may be damaged. A damaged

image sensor is irreparable and will cause dots or spots in pictures.

If your device has a camera flash or light, do not use it close to

the eyes of people or pets

Using a flash close to the eyes may cause temporary loss of vision

or damage to the eyes.

English

10

Use caution when exposed to flashing lights

• While using your device, leave some lights on in the room and

do not hold the screen too close to your eyes.

• Seizures or blackouts can occur when you are exposed to

•

flashing lights while watching videos or playing Flash-based

games for extended periods. If you feel any discomfort, stop

using the device immediately.

If anyone related to you has experienced seizures or blackouts

while using a similar device, consult a physician before using

the device.

If you feel discomfort, such as a muscle spasm, or disoriented,

stop using the device immediately and consult a physician.

• To prevent eye strain, take frequent breaks while using the

•

device.

Reduce the risk of repetitive motion injuries

When you repetitively perform actions, such as pressing keys,

drawing characters on a touch screen with your fingers, or playing

games, you may experience occasional discomfort in your hands,

neck, shoulders, or other parts of your body. When using your

device for extended periods, hold the device with a relaxed grip,

press the keys lightly, and take frequent breaks. If you continue to

have discomfort during or after such use, stop using the device

and consult a physician.

English

11

Protect your hearing and ears when using a headset

•

•

Excessive exposure to loud sounds can cause

hearing damage.

Exposure to loud sounds while walking may

distract your attention and cause an accident.

• Always turn the volume down before plugging the earphones

•

into an audio source and use only the minimum volume setting

necessary to hear your conversation or music.

In dry environments, static electricity can build up in the

headset. Avoid using headsets in dry environments or touch a

metal object to discharge static electricity before connecting a

headset to the device.

• Do not use a headset while driving or riding. Doing so may

distract your attention and cause an accident, or may be illegal

depending on your region.

Use caution when using the device while walking or moving

• Always be aware of your surroundings to avoid injury to yourself

or others.

• Make sure the headset cable does not become entangled in

your arms or on nearby objects.

Do not paint or put stickers on your device

• Paint and stickers can clog moving parts and prevent proper

•

operation.

If you are allergic to paint or metal parts of the device, you may

experience itching, eczema, or swelling of the skin. When this

happens, stop using the device and consult your physician.

English

12

Install mobile devices and equipment with caution

• Ensure that any mobile devices or related equipment installed in

your vehicle are securely mounted.

• Avoid placing your device and accessories near or in an airbag

deployment area. Improperly installed wireless equipment can

cause serious injury when airbags inflate rapidly.

Do not drop your device or cause impacts to your device

• Your device may be damaged or may malfunction.

•

If bent or deformed, your device may be damaged or parts may

malfunction.

Ensure maximum battery and charger life

• Batteries may malfunction if they are not used for extended

periods.

before use.

• Over time, unused device will discharge and must be recharged

• Disconnect the charger from power sources when not in use.

• Use the battery only for their intended purposes.

• Follow all instructions in this manual to ensure the longest

lifespan of your device and battery. Damages or poor

performance caused by failure to follow warnings and

instructions can void your manufacturer’s warranty.

• Your device may wear out over time. Some parts and repairs are

covered by the warranty within the validity period, but damages

or deterioration caused by using unapproved accessories are

not.

When using the device, mind the following

• Hold the device upright, as you would with a traditional phone.

• Speak directly into the microphone.

English

13

Do not disassemble, modify, or repair your device

• Any changes or modifications to your device can void your

manufacturer’s warranty. If your device needs servicing, take

your device to a Samsung Service Centre.

• Do not disassemble or puncture the battery, as this can cause

explosion or fire.

• Do not disassemble or reuse the battery.

• Turn off the device before removing the battery. If you remove

the battery with the device turned on, it may cause the device

to malfunction.

When cleaning your device, mind the following

• Wipe your device or charger with a towel or an eraser.

• Clean the battery terminals with a cotton ball or a towel.

• Do not use chemicals or detergents. Doing so may discolour or

corrode the outside the device or may result in electric shock

or fire.

• Prevent the device from being exposed to dust, sweat, ink, oil,

and chemical products such as cosmetics, antibacterial spray,

hand cleaner, detergent, and insecticides. The device’s exterior

and interior parts may be damaged or it could result in poor

performance. If your device is exposed to any of the previously

mentioned substances, use a lint-free, soft cloth to clean it.

Do not use the device for anything other than its intended use

Your device may malfunction.

Avoid disturbing others when using the device in public

Allow only qualified personnel to service your device

Allowing unqualified personnel to service your device may result in

damage to your device and will void your manufacturer’s warranty.

English

14

Handle SIM cards, memory cards, or cables with care

• When inserting a card or connecting a cable to your device,

make sure that the card is inserted or the cable is connected to

the proper side.

• Do not remove a card while the device is transferring or

accessing information, as this could result in loss of data and/or

damage to the card or device.

• Protect cards from strong shocks, static electricity, and electrical

noise from other devices.

• Do not touch gold-coloured contacts or terminals with your

•

fingers or metal objects. If dirty, wipe the card with a soft cloth.

Inserting a card or connecting a cable by force or improperly

may result in damage to the multipurpose jack or other parts

of the device.

Ensure access to emergency services

Emergency calls from your device may not be possible in some

areas or circumstances. Before travelling in remote or undeveloped

areas, plan an alternative method of contacting emergency

services personnel.

Protect your personal data and prevent leakage or misuse of

sensitive information

• While using your device, be sure to back up important data.

Samsung is not responsible for the loss of any data.

• When disposing of your device, back up all data and then reset

your device to prevent misuse of your personal information.

• Carefully read the permissions screen when downloading

applications. Be particularly cautious with applications that have

access to many functions or to a significant amount of your

personal information.

English

15

• Check your accounts regularly for unapproved or suspicious

use. If you find any sign of misuse of your personal information,

contact your service provider to delete or change your account

information.

In the event your device is lost or stolen, change the passwords

on your accounts to protect your personal information.

•

• Avoid using applications from unknown sources and lock your

device with a pattern, password, or PIN.

Do not distribute copyright-protected material

Do not distribute copyright-protected material without the

permission of the content owners. Doing this may violate

copyright laws. The manufacturer is not liable for any legal issues

caused by the user’s illegal use of copyrighted material.

Malware and viruses

To protect your device from malware and viruses, follow these

usage tips. Failure to do so may result in damages or loss of

data that may not be covered by the warranty service

• Do not download unknown applications.

• Do not visit untrusted websites.

• Delete suspicious messages or email from unknown senders.

• Set a password and change it regularly.

• Deactivate wireless features, such as Bluetooth, when not in use.

If the device behaves abnormally, run an antivirus program to

•

check for infection.

• Run an antivirus program on your device before you launch

•

newly-downloaded applications and files.

Install antivirus programs on your computer and run them

regularly to check for infection.

• Do not edit registry settings or modify the device’s operating

system.

English

16

Specific Absorption Rate (SAR) certification

information

For more information, visit www.samsung.com/sar and search for

your device with the model number.

Correct disposal of this product

(Waste Electrical & Electronic Equipment)

This marking on the product, accessories or literature

indicates that the product and its electronic accessories

(e.g. charger, headset, USB cable) should not be

disposed of with other household waste.

To prevent possible harm to the environment or human

health from uncontrolled waste disposal, please separate these

items from other types of waste and recycle them responsibly to

promote the sustainable reuse of material resources.

Household users should contact either the retailer where they

purchased this product, or their local government office, for details

of where and how they can take these items for environmentally

safe recycling.

Business users should contact their supplier and check the terms

and conditions of the purchase contract. This product and its

electronic accessories should not be mixed with other commercial

wastes for disposal.

This product is RoHS compliant.

English

17

Correct disposal of batteries in this product

This marking on the battery, manual or packaging

indicates that the batteries in this product should not

be disposed of with other household waste at the

end of their working life. Where marked, the chemical

symbols Hg, Cd or Pb indicate that the battery

contains mercury, cadmium or lead above the reference levels in

EC Directive 2006/66.

FCC Part 15 Information

The FCC approved model meets the following

requirements.

This device complies with part 15 of the FCC Rules. Operation

is subject to the following two conditions: (1) This device may

not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause

undesired operation.

Note : This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation This

equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications,

However, there is no guarantee that interference will not occur

in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

English

18

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

help.

Pursuant to Part 15.21 of the FCC Rules, you are cautioned that

changes or modifications not expressly approved by Samsung

could void your authority to operate the device.

English

19

Copyright

Copyright © 2021 Samsung Electronics Co., Ltd.

This manual is protected under international copyright laws.

No part of this manual may be reproduced, distributed, translated, or transmitted in any form

or by any means, electronic or mechanical, including photocopying, recording, or storing in

any information storage and retrieval system.

Trademarks

•

•

•

•

•

SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co.,

Ltd.

Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of

the Wi-Fi Alliance.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the

double-D symbol are trademarks of Dolby Laboratories.

All other trademarks and copyrights are the property of their respective owners.



 

 

 

 

 

 

 

 

 

 

SM-G525F/DS , SM -G525F Label & Location SM-G525F/DS , SM -G525F Label MOBILE PHONE MOBILE PHONE MODEL : SM-G525F/DS FCC ID : A3LSMG525F RATED : 3.85 V ;1500 mA DESIGNED & ENGINEERED BY SAMSUNG MANUFACTURED IN VIETNAM PO BOX 12987, DUBLIN, IE MODEL : SM-G525F FCC ID : A3LSMG525F RATED : 3.85 V ;1500 mA DESIGNED & ENGINEERED BY SAMSUNG MANUFACTURED IN VIETNAM PO BOX 12987, DUBLIN, IE SM-G525F/DS , SM -G525F Label location TOP Back of device Label Bottom Label is placed inside of the battery compartment.

 

 

Samsung Electronics Co., LTD. 129, Samsu ng -ro , Yeongtong-gu Suwon-City, Gyeonggi-do, 16677, Korea Date: January 15, 2021 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 c.c. UL Verification Services Certification Division 47173 Benicia Street Fremont, CA 94538, USA To whom it may concern:

I, the undersigned, hereby authorize Ms. Chloe Lee/ Manager of KCTL Inc. and hereafter referred to as KCTL to act on our behalf in all manners relating to application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Ms. Chloe Lee/ Manager of KCTL Inc. on our behalf shall have the same effect as acts of our own. I, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). In authorizing KCTL as our agent, we still recognize that we are responsible to:

a) b) c) d) comply with the relevant provisions of the certification program;

make all necessary arrangements for the conduct of the evaluation, including provision for examining documentation and access to all areas, records (including internal audit reports) and personnel for the purposes of evaluation (e.g. testing, inspection, assessment, surveillance, reassessment) and resolution of complaints;

make claims regarding certification only in respect of the scope for which certification has been granted;

do not use our product certification in such a manner as to bring the Certification Division into disrepute and not make any statement regarding our product certification which the Certification Division may consider misleading or unauthorized;

e) f) g) h) i) j) upon suspension or cancellation of certification, discontinue use of all advertising matter that contains any reference thereto and return any certification documents as required by the Certification Division;

use certification only to indicate the products are certified as being in conformity with specified standards;

endeavor to ensure that no certificate or report nor any part thereof is used in a misleading manner;

ensure that any reference to our product certification in communication media such as documents, brochures or advertising, complies with the requirements of the Certification Division;

keep a record of all complaints made known to the us relating to the products compliance with requirements of the relevant standard and to make these records available to the Certification Division when requested;

take appropriate action with respect to such complaints and any deficiencies found in products or services that affect compliance with the requirements for certification;

k) document the actions taken. This authorization is valid until further written notice from the applicant. Sincerely Yours, Jenni Chun, General Manager Regulatory & Environmental Affairs Samsung Electronics America, Inc

 

 

Samsung Electronics Co., LTD. 129, Samsung -ro , Yeongtong-gu Suwon-City, Gyeonggi-do, 16677, Korea CONFIDENTIALITY REQUEST Federal Communication Commission Equipment Authorization Division, Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21048 January 15, 2021 TO WHOM IT MAY CONCERN Pursuant to Paragraphs 0.457 and 0.459 of the Commissions Rules (47 C.F.R.) and Section 552(b)(4) of the Freedom of Information Act, Samsung Electronics Co., Ltd. requests confidentiality for the following products:

FCC ID Number Product Title/Model A3LSMG525F Mobile phone / SM-G525F/DS The following exhibits contain trade secrets and proprietary information that could be of benefit to our competitors regarding the design of our product. This material is not customarily available to the general public and we request that it be withheld from public inspection. We request that the following information submitted be held permanent confidential treatment. Permanent Confidential Request

-. Schematics

-. Block Diagram

-. Operational Description

-. Antenna specification

-. Parts list

-. Tune-up procedure

-. PRODUCT EQUALITY DECLARATION

-. U-NII Device SW Security Statement We also hereby request Short-Term Confidentiality for 180 days after the grant as outlined in Public Notice DA 04-1705. This provision will give temporary confidentiality of commercially sensitive information prior to product release. Short-Term Confidential Request

-. External Photos

-. Internal Photos

-. Test set-up photo

-. User Manual If you have any questions, please feel free to contact me at the address shown below. Sincerely, Jenni Chun/ General manager