FCC ID: ZDEFC1602P HD IP Camera

UUsseerr MMaannuuaall HD IP Camera Model: )&3 V1.1 Table of Contents 1 Overview ............................................................................................................................................... 2 1.1 Key Features ............................................................................................................................... 2 1.2 Read Before Use ......................................................................................................................... 3 1.3 Package Contents ....................................................................................................................... 3 1.4 Physical Description .................................................................................................................... 3 2 Access the IP Camera ........................................................................................................................... 4 2.1 Wired Connection ........................................................................................................................ 4 2.2 Wireless Connection ................................................................................................................... 6 2.3 Access the Camera in WAN ...................................................................................................... 12 2.4 Using the VLC player ................................................................................................................ 16 2.5 IP camera connection to the server ........................................................................................... 18 3 Surveillance Software GUI .................................................................................................................. 18 3.1 login Window ............................................................................................................................. 19 3.2 Setup Wizard ............................................................................................................................. 20 3.3 Surveillance Window ................................................................................................................. 22 4 Advanced Camera Settings ................................................................................................................. 27 4.1 Setup Wizard ............................................................................................................................. 27 4.2 Status ........................................................................................................................................ 27 4.3 Basic Settings............................................................................................................................ 30 4.4 Network ..................................................................................................................................... 39 4.5 Video ......................................................................................................................................... 50 4.6 Alarm ......................................................................................................................................... 53 4.7 Record ....................................................................................................................................... 56 4.8 Firewall ...................................................................................................................................... 60 4.9 System ...................................................................................................................................... 60 5 Playback .............................................................................................................................................. 64 6 Appendix .............................................................................................................................................. 66 6.1 Frequently Asked Questions ..................................................................................................... 66 6.2 Default Parameters ................................................................................................................... 73 6.3 Specifications ............................................................................................................................ 74 6.4 CE & FCC ................................................................................................................................. 75 6.5 Warranty .................................................................................................................................... 76 7 Obtaining Technical Support ................................................................................................................ 79 1 1 Overview FOSCAM Indoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor which enable to view in High Definition resolution. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop and mobile devices no matter where by your local network or over the Internet. These cameras support P2P function. Thanks to the P2P easy access technology, you dont need to do complicated Port Forwarding and DDNS settings, you just need to scan the QR code on the bottom of the camera to connect it to smart phone, or input the UID on CMS software to realize remote access. With flexible move of 360-degree horizontally and 180-degree vertically, FOSCAM IP Camera provides users with more comprehensive controls over a monitored site. The camera supports H.264 video compression technology, dramatically reduces file size and saves network bandwidth. The camera is based on the TCP/IP standard. A built-in WEB server inside which could support Internet Explorer simplifies the management and maintenance of your device is simplified by accessing the website of your camera through network. The camera is designed for indoor surveillance with wide applications such as at home, in retail store and in office. Controlling the camera and managing images are simplified by using the provided web interface across the network in either wired or wireless way. FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices. 1.1 Key Features z Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network IR night vision (Range: 8m) z P2P feature for easy access z Megapixel HD video z Support IE/Firefox/Google/Safari browser z Support WEP,WPA-PSK and WPA2-PSK Encryption z Wireless connection is compliant with IEEE 802.11b/g/n WI-FI, up to 150Mbps z z Support image snapshot z Support dual-stream z Support SD Card storage up to 32GB z Support IR-Cut auto switch z Embedded free FOSCAM DDNS(dynamic domain name service) Service z Supporting the Third Party Domain Name Service z Support two-way audio z Support ONVIF protocols Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 2 z Multi-level users management with password protection z Motion detection alert via email or upload image to FTP z Provide free Android and iPhone APP for viewing live video provide free Central Management Software to manage and monitor multiple cameras z Support record schedule 1.2 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. It also ensures the product is used properly as intended. 1.3 Package Contents IP Camera 1 Quick Installation Guide 1 CD1 1.4 Physical Description AC Adapter 1 Power Line 1 Warranty Card 1 Front panel Rear panel Front panel:

z PIR:The PIR ( Passive Infrared ) is electronic devices which are used in some security alarm systems to detect motion of an infrared emitting source, usually a human body. Infrared LED: Infrared LEDs for night vision. z LENS: Fixed focus lens. z z Microphone: Built-in microphone. z Micro SD Card slot: Supports up to 32GB SD card for storing the video. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 3 Rear panel:

z Power Light: If the power supply works fine, the light will be on. z LAN: 10/100 Mbps RJ-45 port for wired connection z SoftAP: Press the SoftAP button for more than 2 seconds. The Network light indicator begins to twinkle every 0.1 seconds. z WPS/Reset WPS: Push both WPS/Reset button on the camera and wireless router within 1 minute, the camera will connect to the wireless router automatically, in WPS process, the Network light will blink every 0.4 seconds;

Reset: Push and hold the WPS/Reset button for more than 10 seconds to set the camera to factory default, the Power light will blink every 0.4 seconds;

z Power: DC 5V/1A Power supply. The flashing status of the Power light and Network light are shown in the following table. Light Power light Flashing Status off on Flashing every 0.4 seconds Network light off Description The power don't work properly. The power supply works fine. Reset to take effect No Wireless connection Wired connection Constant Slow Flash once per second Wireless connection Flashing every 0.4 seconds WPS is connecting EZLink takes effect Flashing every 0.2 seconds Flashing every 0.1 seconds SoftAP is started 2 Access the IP Camera 2.1 Wired Connection 1. Connect the camera to the LAN network (Router or Switch) via network cable. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 4 2. Connect the power adapter to the camera. 3. Insert the CD into the CD drive of your computer. 4. Go to the folder IP Camera Search Tool and find the folder For Windows OSor For Mac OS. Copy and paste the IP camera tool file to your computer, or drag it onto your Desktop. Shortcut icon for Windows OS Shortcut icon for Mac OS Notes:

z If your computer ( Windows OS ) supports autorun function, you can find the corresponding file in the opened control panel. If your computer doesnt have CD drive, you can download the IP camera tool from our website for free. z The camera supports HTTP and HTTPS protocols, you can access the camera in two ways.

(1) http:// LAN IP + HTTP Port NO. The default HTTP port NO. is 88. Double click the IP Camera Tool icon to run, and it should find the cameras IP address automatically after you plug in the network cable. Double click the IP address of the camera; the camera login page should be open in your default browser.

(2) https:// LAN IP + HTTPS Port NO. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP +

HTTPS port NO. Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 5 NOTE When logging in for the first time, you will need to download and install the add-on. 2.2 Wireless Connection There are some ways of wireless connection: EZLink connection, soft AP connection and WPS connection. z EZLink connection: Use the mobile phones or other mobile devices to download APP, then connect the camera and the wireless router by the APP. The procedure of the EZLink connection, please refer to the Quick Installation Guide. z Soft AP connection: Use the mobile device which can search for the wireless network, Then use the web browser to visit http://192.168.1.1:88 by the mobile device. Follow the Setup Wizard to finish the settings. z WPS connection: WI-FI Protected Set-up, Press and hold the WPS button on your wireless router and your camera within 60 seconds. So that your camera and wireless router connect successfully. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 6 2.2.1 Soft AP Connection To ensure that the ethernet cable and the camera is disconnected before you begin. 1. Start camera: power on, the indicator light of camera will light on. 2. Press the Soft AP button for 3-5 seconds. The Network light begins to twinkle at very high frequency(every 0.1 seconds). 3. Use a terminal which could search the WLAN (desktop, laptop, mobile phone, or pad. This part takes laptop as an example.) to search for the AP named "C1_******" for connection.(****** indicate the last six letters of cameras MAC ID. ) Soft AP Button IP Camera The WLAN page in the terminal device 4. After finishing Soft AP connection, use the web browser of the terminal to visit http://192.168.1.1:88. 5. Log in the camera ( Default username is admin with no password ). When log in for the first time, you need to change the username and password. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 7 Input the New username, New password and Confirm the password. 6. After logging in for the first time, it will go to "Setup Wizard automatically. Please set the basic parameters of the camera, such as camera name, camera time, wireless settings (The camera connect to your wireless router: Wireless Network List - enter the password of your wireless router ), IP configuration. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 8 9 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 Notes:

z We recommend you to choose to manually set the IP when you know some knowledge of the network. It needs about 1 minute to connect the camera to your router. z 7. After completing the setup wizard, you should press the Soft AP button for 3-5 seconds to cancel the Soft AP connection mode, this is located on the back of your camera. The Network light begins to slowly flash(once per second), it indicates that the wireless connection is successful. 8. Please make sure that the wireless device connect your laptop to the router which your camera has Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 10 connected to. 9. Open the CD named FOSCAM, go to the folder IP Camera Search Tool and find the folder For Windows OS or For Mac OS. Copy and paste the IP camera tool file to your wireless device, or drag it onto your desktop. Notes:

z You could also download the IP camera tool from our website www.foscam.com for free. z If you have multiple cameras and you cannot determine which camera you are going to log in. Please match the "Device MAC address" on the search tool with the MAC address on the label pasted of each camera. 10. Double-click the camera list here, and your default browser will open up to the login page. Input the username and password you has changed. Then, you will see the live video of your baby on the interface. Main stream offers the highest quality video while Sub stream offers less quality, but also less delay when viewing. 11 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 Now, you could use your camera in LAN. Note:

64-bit browser is not supported. 2.2.2 WPS (WI-FI Protected Set-up) Before using WPS wireless connection, you need to:

z Make sure that your wireless router has the WPS function, and has been properly connected to the Internet. z WPS button on the wireless router is typically located on the front panel or rear panel.TP-LINK router's WPS button is called QSS (Quick Security Setup). z Make sure that the ethernet cable and the camera is disconnected. WPS Button

(1) Press and hold the WPS button for three seconds. The Network light of the camera begins to twinkle at high frequency. (every 0.4 seconds)

(2) Press and hold the WPS button for three seconds on your wireless router within 60 seconds. Then the camera will automatically create a secure wireless connection to your router in about 60 seconds.

(3) The IP Camera Tool will search the cameras LAN IP. Make sure the PC and the camera share the same subnet. NOTE :

The security mode of router cannot be WEP, or else the WPS settings may be failed. 2.3 Access the Camera in WAN 2.3.1 Static IP Addresses Users with static IP addresses do not need to set DDNS service settings for remote access. After you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from Internet using the WAN IP address and port number. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 12 How to Obtain the WAN IP address from a public website To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com. Your current WAN IP will be shown on the webpage. 2.3.2 Remote Access If you want to access your camera by web browser outside of your LAN, you need to configure following configurations. 1. Choose Settings on the top of the camera web page, then go to the Network > IP Configuration section on the left side of the screen, then uncheck the Obtain IP DHCP. IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. 2. Enable UPnP and DDNS in the cameras settings page. We recommend you to use the DDNS by factory default. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 13 Select Yes and click Save. Click Enable DDNS and click Save. The content in the Manufactures DDNS column is the domain name of your camera. 3. You can see the port of your camera here. If you want to set Remote Access for several cameras on the same network, you will need to change the HTTPS port for each camera. 4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise, you need to select one of the following methods to configure port forwarding on your router. For these steps, we will be using the TP-LINK brand wireless router as an example. z Choose Forwarding > UPnP, make sure that the Current UPnP Status is Enabled. If there is a UPnP function in your router Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 14 If there is no UPnP function in your router z You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the Forwarding > Virtual Servers panel for setup. Click Add New. Input the port and IP address of your camera and click Save. Here you have finished the Port Forwarding setup. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 15 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.4 Using the VLC player The camera supports RTSP streaming, here you can view the camera by VLC player. RTSP URL rtsp:// [user name][:password]@IP:Port number/videostream The part in the square brackets can be omitted. user name & password: The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. Port NO. : If there is the RTSP port number on the Port page, you must only use RTSP port number. otherwise, you must only use http port number. Video stream: Three modes are supported: video Main, video Sub and audio. Video Sub is a better choice in bad network condition. If you select audio, you can only hear sound without seeing picture. For example:

IP: 192.168.1.11 RTSP Port number: 554 User name: admin Password: 123 Enter either one of the following four URLs in the VLC 1rtsp://admin:123@192.168.1.11:554/videoMain 2rtsp:// @192.168.1.11:554/videoMain 3rtsp://:123@192.168.1.11:554/videoMain 4rtsp://admin@192.168.1.11:554/videoMain Open the VLC, and go to Media--Open Network Stream option, then enter the URL in VLC. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 16 Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 17 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about how to configure port forwarding. NOTE:

If you modify the cameras username or password, you had better reboot the camera to apply the new username and password in authentication in the VLC. 2.5 IP camera connection to the server Device supports ONVIF 2.2.1 protocol, You can easily access NVR with ONVIF or server with ONVIF. 3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation in the computer Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 18 3.1 login Window Section1 Enter the Username and password The default administrator username is admin with no password, please change the password the first time you use and prevent unauthorized users login the camera. Section2 Stream The camera supports two stream modes: Main stream and sub stream. Select Main stream if you want to access the camera from LAN and sub stream will be better if you want to access the camera from Internet. Note:

Select sub stream to ensure a more fluent video under narrow network bandwidth. Section3 Select the language You click on the language dropdown list to select language. Section4 login the camera Click login button. NOTE When setting up your camera for the first time, it will request that you modify the default username and/or password if both are still set to default. Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 19 3.2 Setup Wizard You will go to Setup Wizardautomatically after your first-login, where you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration.

Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 20 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 21 Recommend to select

"Obtain IP Form DHCP. 3.3 Surveillance Window 6 1 2 3 4 5 Section 1 FOSCAM Logo/ Live Video / Settings/Playback buttons 7

: FOSCAM LOGO

: Path to surveillance window. Click this button to go back to the surveillance window Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 22

: Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do advanced settings.

: Click this button to go back to the Playback panel to view the stored audio files stored in the SD Card. Section 2 Multi-Device Window The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can add other cameras in multi-device setting. Section 3 Mode/ Stream / Mirror/ Flip buttons Mode 1) 50HZ ---------Indoor surveillance (Region: Europe, China) 2) 60HZ ---------Indoor surveillance (Region: USA, Canada) 3) Outdoor------Outdoor surveillance Stream The default stream supports multiple modes, For example: HD Mode/720P/23fps/2M meanings: Stream type / Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. ) 1) Stream type : It is used to identify the stream type. 2) 720P/ VGA There are two resolutions, the bigger one is 720P, and the smaller one (VGA) is 640x480 pixels. The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. 3) Maximum frame rate You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. The maximum frame rate for each model is different, please see the Specifications. 4) Bit rate Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. You can reset the stream type on Settings-> Video-> Video Settings panel. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 23 After changing, please reboot the camera and you can see the modification. Section 4 IR LED Lights Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and you can turn on or turn off the infra led manually. Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to Settings--->Video---> IR LED Schedule page. Section 5 Image quality settings In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality. Section 6 OSD If you have added time and camera name in the video, you can see it in the live window. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 24 Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD. Section 7 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button 1----- Play Click it to play the video of the camera 2----- Stop Click it to stop the video of the camera 3----- Talk Click the button and the icon will become to

, then talk to the microphone that connected with PC, people around the camera can here your voice. Click the icon again and stop talking. 4----- Audio Click this icon, the icon will become to by the earphone or speakers that connected with PC. 5----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want. you can hear the sound around the camera 6----- Record Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path: Go to Settings- >Record->Storage Location panel. 7----- Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 25 Keep ration: Select it and the camera will adjust the size of live window based on the the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality . Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom up: Select it and you can see a bigger screen than before. First Method: Here is a convenient and fast solution to Zoom up/down screen by Clicking Video Screen and adjusting Mouse pulley, or by press the CTRL key and click the mouse left button. Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. When you select the Full Screen, then click right mouse, there is a Screen PTZ button. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 26 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer, press the left mouse, the camera will move to the corresponding direction. Loosen the mouse and stop moving. Press Esc button or double click right mouse and cancel the function. NOTE: For Mac OS, the plugin cannot support Onscreen Mouse Control, so you cannot allow to use it. 4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard Please go to section 3.2 to find the way to set it. 4.2 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 27 4.2.1 Device Information Camera Model: The camera model NO. Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic Settings and go to Camera name panel where you can change your camera name. The default device name is anonymous. Camera ID: Display the wired MAC address of your camera. For example Device ID is 000C5D00008, the same MAC ID sticker is found at the bottom of the camera. Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and adjust the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera. 4.2.2 Device Status On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and so on. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 28 4.2.3 Session Status Session status will display who and which IP is visiting the camera now. 4.2.4 Log The log record shows who and which IP address accessed or logout the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 29 Reboot the camera and clear the log records. 4.3 Basic Settings This section allows you to configure your cameras Name, Time, Mail, User account and Multi-Device. 4.3.1 Camera Name You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. 4.3.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 30 Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Note select the date and time format. use DST: Select the daylight saving time from the dropdown list. Click Save button and submit your settings. NOTE: If the power supply of camera is disconnect, you need set the cameras time again. 4.3.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor, operator and administrator Manually. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 31 How to change the password?

Firstly, select the account which you want to change the password, then select Change password, enter the old password and the new password, lastly click modify to take effect. How to add account ?

Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 32 Delete Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users. How to change the username ?

Firstly, select the account which you want to change the username, then select Change username, enter the new password, lastly click modify to take effect. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 33 4.3.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window. Add cameras in LAN In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can add more cameras in the list in LAN for monitoring. The cameras software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 34 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically. 2 Enter the User name and password of the 2nd camera. 3 Click Add to take effect. Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 35 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet.

(The way to configure DDNS is in chapter 4.4.4) Login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 36 Use DDNS domain name and port to login Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd cameras name, DDNS domain name, port number. Enter user name and password and then choose Add. Make sure each camera you need add could login with DDNS name and port. 1 ---- The camera model: MJ or H264. 2 ---- The 2nd cameras name 3 ---- Fill in the 2nd cameras DDNS host not LAN IP NOTE: The MJ series have the same HTTP Port NO. and Media Port NO. 4 ---- Enter the 2nd cameras user name and password 5 ---- Click Add button and to take effect NOTE: Here the Host must be entered as the second cameras DDNS domain name, not its LAN IP. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 37 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first cameras DDNS domain name and port to view all the cameras via internet. 4.3.5 Status Light You can enable or disable status light. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 38 4.4 Network This section will allow you to configure your cameras IP, PPPoE, DDNS, Wireless Settings, UPnP and Port. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. Changing settings here is the same as using the IP Camera Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you dont know the subnet mask, gateway and DNS server, you can check your computers local area connection as follows:

Control Panel Network Connections Local Area Connections Choose Support Details Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 39 Set the same Subnet Mask and gateway of the camera with your PC. There are two DNS servers. You can set any of them. Same with gateway is also OK. If you dont know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings Step 1: Choose Settings on the top of the camera interface, and go to the Network panel on the Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 40 left side of the screen, then click Wireless Settings. Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list. Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically. You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 41 2 Enter the password of your router. 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the IP Camera Tool. The IP address may have changed after the camera receives a wireless connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools, setting a static IP, and pushing OK. Congratulations! You have set up the wireless connection of the camera successfully. NOTE :

If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 Soft AP Password Settings For the safety of your camera, we recommend you change the Soft AP password. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 42 4.4.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port no. 800 for example, the accessing link of the camera via internet would be http:// test09.myfoscam.org:800 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 43 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturers DDNS again , here click this button and start Manufacturers DDNS Service. User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com 4.4.5 UPnP The default UPnP status is closed. You can enable UPnP, then the cameras software will be configured for port forwarding. Back to the Device Status panel, you can see the UPnP status:

The cameras software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 44 your router. 4.4.6 Port This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access the camera and view the video, the HTTP Port must both be configured correctly. HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. RTSP port: The default port is 554. Only some IP Cameras have RTSP port. Another way to change the HTTP port NO. Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on Network Configuration, this brings up the network configuration box as flowing figures. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 45 Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes. Step 3: Wait around 10 seconds, youll see that the cameras LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address!

If the camera cannot be accessed, please make sure the port forwarding is succeed. 4.4.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 46 1---- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. 2---- SMTP Username/ password ID account and password of the sender email address 3---- Sender E-mail Mailbox for sender must support SMTP 4---- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5---- Save Click Save to take effect 6---- Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 47 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.4.8 FTP Settings If you want to upload record files and images to your FTP serveryou can set FTP Settings. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 48 Figure a Figure b FTP server: If your FTP server is located on the LAN, you can set as Figure a. If you have an FTP server which you can access on the internet, you can set as Figure b. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.4.9 P2P Access the IP Camera by Smart Phone (Android or iOS operating system) First of all, you must open the P2P function of the IP Camera at Settings --> Network --> P2P. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 49 Foscam App named Foscam on App Store and Google Play for iOS and Android devices. NOTE If the QR code scanning is not successful, please input the UID on the bottom of the camera manually. 4.5 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings. 4.5.1 Video Settings There are two ways to set the stream video settings. They are main stream video settings and sub stream video settings. Stream type: There are four types to identify different streams you have set. Resolution: The camera supports multiple types, For example: 960P, 720P, VGA. The higher the Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 50 resolution is the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (The maximum frame rate for each model is different, please see the

Specifications. ) Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Frame rate: You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption. Variable Bitrate: The two options are Yes and NO. Select Yes the bit rate is variable, and the highest value isn't higher than Bit Rate Value (2Mbps). Select NO and the bit rate is constant with Bit Rate Value

(2Mbps). 4.5.2 On Screen Display This page is used to add timestamp and device name on the video. Display Timestamp There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 51 Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP or SD card automatically. Enable timing to capture To enable capture interval, follow the steps below:

1 Select Enable Motion detection 2 Capture interval:The interval time between two captures. 3 Select the capture time z Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture. z Specify an capture schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture. z Press the left mouse and drag it on the time boxes, you can select the serial area, 4 Click Save button to take effect. 4.5.4 IR LED Schedule On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, at these schedule time, the IR LED lights will be turned off. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 52 4.6 Alarm Action Detection IP Camera supports Action Detection Alarm, when the people has been detected, the IP Camera will make a alarm. Step 1: Enable Action detection function. Step 2: Select the on from the dropdown box to activate the motion detection alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 53 Step 3: Select the on from the dropdown box to activate the human detection alarm. Step 4: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 5: Trigger interval--- The interval time between two motion detection. Step 6:There are some alarm indicators:

A Camera Sound and PC Sound If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC Sound, when the motion has been detected, the people around the camera will hear beep alarm sound. B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel. Time interval: The interval time between two pictures. D Recording If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record> Alarm Record page and change the alarm time settings. Step 7: Set detection area Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 54 Step 8: Alarm Schedule

Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Alarm anytime when motion is detected Click this button and select all time range Specify an alarm schedule

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 55

Press the left mouse and drag it on the time boxes, you can select the serial area

. Step 9: Click Save button to take effect. When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.7 Record This section will allow you to change the record files storage path and the record time. 4.7.1 Storage Location On this page you can change the alarm and manually recording storage path. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 56 Recording Location : SD card or FTP. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord. 4.7.2 Alarm Recording 4.7.3 Local Alarm Recording This page you can enable the local alarm record and Local Alarm record time. 4.7.4 Schedule Recording When the video is selected as FTP, the device supports scheduled recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 57 When the video is selected as SD card, the device supports pumping frame recording. When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 58 Frame Rate: There are six frame selections, such as 1/30, 4/30, 8/30, 15/30, 24/30, 30/30. Recommended default is 4/30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is. Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording. Audio Record: You can choose "yes" or "no". NOTES:

z Scheduled recording only supports video saved to the SD card or FTP server. z The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end. z You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule. 4.7.5 SD Card Management This camera supports SD Card and the max size of SD card must be under 32G. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 59 The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 4.8 Firewall This section explains how to control the access permission by checking the client PCs IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.9 System In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 60 4.9.1 Back-up& Restore Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. 4.9.2 System Upgrade Click Download the latest firmware, you will see the following screen. And click save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 61 Click Browse, choose the correct bin file and then click System upgrade. Dont shut down the power during upgrade. After upgrading, you can see the upgrade result. Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon

, select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 62 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please dont upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTES:

z Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. z Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. z Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device System Firmware. z Never shut down the power of the camera during upgrade until the IP camera restart and get connected. z After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera. 4.9.3 Patch Installation Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt. 4.9.4 Factory Reset Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera. 4.9.5 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 63 5 Playback On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type

: The storage path of record files

: Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.

: The type of records files, Here supports two typs: Normal record, Alarm record and All records. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 64

: Click this button to search all record files satisfy the conditions you selected. Continuous Play: Select the checkbox to play continuously all the record files. Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 65 6 Appendix 6.1 Frequently Asked Questions 6.1.1 Install the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 66 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 67 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 68 Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 69 6.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 70 6.1.3 I have forgotten the administrator password To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds. Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password will return to the factory default administrator username and password. Please power on the camera before reset Default administrator username: admin Default administrator password: No password 6.1.4 Camera can not record When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. There are two ways to resolve this problem:

Please add the camera as a trusted site to resolve this issue. The steps are IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 71 Open IE browser, then right click, select Run as administrator 6.1.5 Subnet doesnt match Check whether your ipcamera in the same subnet of your computer. The step is Control PanelNetwork ConnectionsDbclick Local Area Connections Choose GeneralProperties.Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera. 6.1.6 No Pictures Problems The video streaming is transmitted by the ActiveX controller. If ActiveX controller isnt installed correctly you will see no video image. You can resolve this problem by this way:

Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browserToolInternet ProperSecurityCustom LevelActiveX control and Plug-ins. Three options of front should be set to be Enable, The ActiveX programs read by the computer will be stored. As follows:

Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Dont use port 88. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 72 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 6.1.7 Cant access IP camera in internet There are some reasons:

1ActiveX controller is not installed correctly 2The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. 3Port forwarding is not successful Check these settings and make sure they are correct. 6.1.8 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with routers security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router. 6.1.9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether your settings are correct or not. Normally, camera cant connect wireless mainly because of wrong settings. Make sure broadcast your SSID; use the same encryption for router and camera. 6.1.10 Cant see other cameras listed in multi-device when using remote access If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be accessed by using the DDNS name and port number. Use the DDNS domain name not the cameras LAN IP. (For more details see: How to add cameras in WAN) 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 73 Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default admin username: admin with a blank password 6.3 Specifications ITEMS Sensor C1 High Definition Color CMOS Sensor Image Sensor Display Resolution 1280 x 720 (1Megapixels) Min. Illumination 0 Lux (With IR Illuminator) Lens Lens Type focal length Aperture Glass Lens f:2.8mm F2.4 Angle of View Image Compression Image Frame Rate Resolution Stream Video 100 H.264 25fpsVGA, 23fps720P, downward adjustable 720P(1280 x 720), VGA(640 x 480), VGA(640 x 360), QVGA(320 x 240), QVGA(320 x 180) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual Image adjustment Flip image Infrared mode manual Pan/Tilt Angle Horizontal:350 & Vertical: 180 Night visibility 11pcs IR-LEDs, night vision range up to 8 metres Audio Input/Output Audio Compression Ethernet Supports two-way audio Built-in Mic & Speaker PCM/G.726 One 10/100Mbps RJ45 port Wireless Standard IEEE802.11b/g/n Data Rate Network Wireless Security WPS Network Protocol IEEE802.11b: 11Mbps(Max.);

IEEE802.11g: 54Mbps(Max.);

IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 Supports EZLink wireless setup IPTCPUDPHTTPHTTPSSMTPFTPDHCPDDNS UPnPRTSPWPS Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 74 Remote Access Operating System System Requirements Browser P2P, DDNS Microsoft Windows XP, Vista, 7, 8;

Mac OS iOSAndroid Microsoft IE7 and above version or compatible browser;

Mozilla Firefox;

Google Chrome;

Apple Safari. Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP Other Features PIR Infrared human body sensor User Accounts Three levels user role Firewall Storage Supports IP Filtering 32G Micro SD card, local and FTP storage Power Reset Power Supply Power Consumption Physical Dimension(LxWxH) Net Weight Operating Temperature Reset button is available DC 5V/1.0A 4.5WMax 70*70*120mm 170g

-10C ~ 50

(14F ~ 122F) Environment Operating Humidity 20% ~ 85% non-condensing Storage Temperature Storage Humidity Certification CE, FCC, RoHS Warranty Limited 2-year warranty

-20C ~ 60 (-4F ~ 140F) 0% ~ 90% non-condensing Attention: Power adapter should be used between 0-40 , and 5%

6.4 CE & FCC

-90% relative humidity. Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. This device may not cause harmful interference This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 75 to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help. FCC Caution Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator&

your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. 6.5 Warranty ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications. If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask for return/replacement/repair service. Hardware Warranty Information FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories. Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 76 Limited Hardware Warranty z FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM. This limited hardware warranty does not cover:

z Software, including the software added to the products through our factory-integration system, software that included in the CD,etc. z Usage that is not in accordance with product instructions. z Failure to follow the product instructions. z Abuse firmware upgrade without the authorized technicians guidance. z Normal wear and tear. Return Procedures z Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase. z Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request. z After receiving your RMA case number, pack the item(s) very well with the original box and all the original accessories included such as power adapters, brackets, cables, manuals, and driver CD disks. z Write your RMA number and the return reason (the problem of the product) on the warranty card along with the complete package to send them back. Replacement Services z If customers ask for replacement service, please contact point-of-purchase and follow their policy. z Our technicians will inspect all items returned for replacement requests. If the retuned product is found in working order, we will return the same item received. However customers shall be responsible for all shipping & handling charges incurred for getting the units back to customers. If returned products are found defective, we will replace the product and assume the shipping cost for sending back the replacement unit to customers. If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice for a Substitute item at the same equal value. z z z We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered. z Our technicians will test the product before send out the replacement, any other demand for more than two times replacement for the same product during replacement limit will be rejected. z Replaced products are warranted from the balance of the former warranty period. Warranty Forfeiture z Warranty is void if purchase from unauthorized distributor or reseller. z Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 77 with. z Warranty is void for mishandling, improper use, or defacing the product. z Abuse firmware upgrade without the authorized technicians guidance. z Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packaging when returned for RMA purposes. z Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty. z Warranty is void if product is damaged due to improper working environment or operation. (For example, improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.) z Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM. z Damage caused by improper installation of third-party products. z Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc. z Product beyond limited warranty. Shipping Fee z If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase. z During replacement limit, if customers ask for replacement due to the product does not fit for customers personal expectation, customers should responsible for both shipping fee. z Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit. Repair Service Out Of Warranty z FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM. z Different region may have different service fee, please contact the point-of-purchase to confirm that before you ask for this service. z Our technicians will quote the total price after detect the product, If customers refused to repair after the quotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free. z Repaired product out of warranty will obtains 3-month warranty from the date of the product back to customers. Limitation of Liability z FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller promised some extra commitment or warranty; please ask for written documents to protect your rights and interests. z FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their refund/return policy. z FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 78 exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability. All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited., registered in the U.S. and other countries. 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this Users Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department:

tech@foscam.com Shenzhen Foscam Intelligent Technology Co., Limited Tel: 86 755 2674 5668 Fax: 86 755 2674 5168 79