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User Manual | Users Manual | 3.72 MiB | September 08 2017 | |||
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1 2 | Cover Letter(s) | September 08 2017 | ||||||
1 2 | Cover Letter(s) | September 08 2017 | ||||||
1 2 | External Photos | September 08 2017 | ||||||
1 2 | ID Label/Location Info | |||||||
1 2 | Internal Photos | September 08 2017 | ||||||
1 2 | ID Label/Location Info | September 08 2017 | ||||||
1 2 | Cover Letter(s) | September 08 2017 | ||||||
1 2 | RF Exposure Info | September 08 2017 | ||||||
1 2 | Test Report | September 08 2017 | ||||||
1 2 | Test Setup Photos | September 08 2017 |
1 2 | User Manual | Users Manual | 3.72 MiB | September 08 2017 |
UUsseerr MMaannuuaall Outdoor HD IP Camera Model: FI9804W Model: FI9805W Model: FI9805E wwwwww..ffoossccaamm..ccoomm Model: FI9803EP Model: FI9803P/FC5410P Model: FI9903P Model: FI9900P/FI9800P/FC5415P Model: FI9900EP V3.2 wwwwww..ffoossccaamm..ccoomm Table of Contents Table of Contents ............................................................................................................................................................... 1 Security Warning ................................................................................................................................................................ 4 1 Overviews......................................................................................................................................................................... 4 1.1 Key Features ........................................................................................................................................................ 4 1.2 PoE (Power over Ethernet-FI9805E/FI9803EP/FI9900EP) .......................................................................... 5 1.3 Read Before Use ................................................................................................................................................. 5 1.4 Packing Contents ................................................................................................................................................. 6 1.5 Physical Description ............................................................................................................................................ 6 1.5.1 Front Panel ................................................................................................................................................ 6 1.5.2 Interface ..................................................................................................................................................... 8 1.5.3 Bottom View ............................................................................................................................................ 10 1.6 SD Card Management(FI9803EP/FI9900P/FI9900EP) .................................................................................... 10 1.7 Wall installation .................................................................................................................................................. 11 1.8 The different features between the models involved .................................................................................... 11 2 Access the IP Camera .................................................................................................................................................. 12 2.1 Hardware Connection & Software Installation ..................................................................................................... 12 2.2 Access the Camera in LAN............................................................................................................................... 13 2.2.1 Wired connection .................................................................................................................................... 13 2.2.2 Wireless connection ............................................................................................................................... 14 2.3 Access the Camera in WAN ............................................................................................................................. 14 2.3.1 Static IP Addresses ................................................................................................................................. 14 2.3.2 Remote Access ....................................................................................................................................... 15 2.4 Using the VLC player ........................................................................................................................................ 18 2.5 IP camera connection to the server ................................................................................................................ 20 3 Surveillance Software GUI .......................................................................................................................................... 21 3.1 Login Window ..................................................................................................................................................... 21 3.2 Surveillance Window ......................................................................................................................................... 24 4 Advanced Camera Settings ......................................................................................................................................... 31 4.1 Setup Wizard ...................................................................................................................................................... 31 4.2 Device Status...................................................................................................................................................... 31 4.2.1 Device Information ................................................................................................................................. 31 4.2.2 Device Status .......................................................................................................................................... 32 4.2.3 Session status ......................................................................................................................................... 32 4.2.4 Log ............................................................................................................................................................ 32 4.3 Basic Settings ..................................................................................................................................................... 33 4.3.1 Camera Name ......................................................................................................................................... 33 4.3.2 Camera Time ........................................................................................................................................... 33 4.3.3 User Accounts ......................................................................................................................................... 34 4.3.4 Multi-Camera ........................................................................................................................................... 36 4.4 Network ............................................................................................................................................................... 40 4.4.1 IP Configuration ...................................................................................................................................... 40 4.4.2 Wireless Settings( FI9803P/FI9804W/FI9805W/FI9900P/FI9800P) ................................................. 42 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 1 wwwwww..ffoossccaamm..ccoomm 4.4.3 PPPoE ...................................................................................................................................................... 44 4.4.4 DDNS ....................................................................................................................................................... 44 4.4.5 UPnP ........................................................................................................................................................ 48 4.4.6 Port ........................................................................................................................................................... 48 4.4.7 Mail Settings ............................................................................................................................................ 50 4.4.8 FTP Settings ............................................................................................................................................ 52 4.4.9 P2P (FI9803P/FI9803EP/FI9903P/FI9900P/FI9900EP/FI9800P) ....................................................... 53 4.5 Video .................................................................................................................................................................... 53 4.5.1 Video Settings ......................................................................................................................................... 53 4.5.2 On Screen Display ................................................................................................................................. 55 4.5.3 Privacy Zone ........................................................................................................................................... 55 4.5.4 Snapshot Settings .................................................................................................................................. 56 4.5.5 IR LED Schedule .................................................................................................................................... 58 4.6 Detector ................................................................................................................................................................ 58 4.6.1 Motion Detection ..................................................................................................................................... 58 4.6.2 Sound Detection ......................................................................................................................................... 61 4.6.3 IO Alarm(only FI9805E) ......................................................................................................................... 62 4.7 Record ................................................................................................................................................................. 64 4.7.1 Storage Location ..................................................................................................................................... 64 4.7.2 Alarm Record .......................................................................................................................................... 65 4.7.3 Local Alarm Location .............................................................................................................................. 65 4.7.4 Schedule Recording ............................................................................................................................... 65 4.7.5 SD Card Management(FI9803EP/FI9900P/FI9900EP) ........................................................................ 67 4.8 PTZ(only FI9805E) ............................................................................................................................................ 68 4.8.1 Pan/Tilt Speed ......................................................................................................................................... 68 4.8.2 RS485 Configuration .............................................................................................................................. 68 4.9 Firewall ................................................................................................................................................................ 69 4.10 System .............................................................................................................................................................. 69 4.10.1 Back-up& Restore ................................................................................................................................ 70 4.10.2 System Upgrade ................................................................................................................................... 70 4.10.3 Patch Installation .................................................................................................................................. 72 4.10.4 Factory Reset ........................................................................................................................................ 73 4.10.5 Reboot.................................................................................................................................................... 73 5 Playback(FI9803EP/FI9900P/FI9900EP) ...................................................................................................................... 74 6 Appendix ......................................................................................................................................................................... 75 6.1 Frequently Asked Questions ............................................................................................................................ 75 6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. ...................................... 75 6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. .................................. 78 6.1.3 I have forgotten the administrator password ...................................................................................... 80 6.1.4 Subnet doesnt match ............................................................................................................................ 80 6.1.5 Camera can not record .......................................................................................................................... 80 6.1.6 No Pictures Problems ............................................................................................................................ 80 6.1.7 Cant access IP camera in internet ...................................................................................................... 81 6.1.8 UPnP always failed ................................................................................................................................. 82 6.1.9 Camera can not connect wireless ........................................................................................................ 82 6.2 Default Parameters ............................................................................................................................................ 82 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 2 wwwwww..ffoossccaamm..ccoomm 6.3 Specification ........................................................................................................................................................ 82 6.4 CE & FCC ........................................................................................................................................................... 93 6.5 WARRANTY ....................................................................................................................................................... 94 7 Obtaining Technical Support ........................................................................................................................................... 97 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 3 wwwwww..ffoossccaamm..ccoomm Security Warning 1. Foscam cameras and NVRs require good security practices to safeguard your privacy. You should regularly change your camera or NVR password which is 8-10 numbers, letters, symbols combination. 2. You should update your camera or NVR regularly. Make sure your camera or NVR has the latest firmware installed for your specific model and better experience. 1 Overviews FOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling viewing in High Definition resolution.It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet. The IP Camera supports the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable network bandwidth. The IP Camera is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explorer. Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start-up. The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school. Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity. FOSCAM provides Phone APPs for Android and iPhone users, please search and install App on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices. 1.1 Key Features Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1.0 Mega-Pixel(FI9803P, FI9800P, FI9803EP,FI9804W) / 1.3 Mega-Pixel (FI9805W, FI9805E)/ 2.0 Mega-Pixel (FI9903P, FI9900P, FI9900EP) Supports IE/Firefox/Google/Safari browser or any other standard browsers Supports WEP,WPA and WPA2 Encryption Wi-Fi compliant with wireless standards IEEE 802.11b/g/n (FI9804W, FI9805W, FI9803P, FI9800P, FI9900P) SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 4 wwwwww..ffoossccaamm..ccoomm PoE compliant with PoE standards IEEE 802.3af (FI9805E,FI9803EP,FI9900EP) IR night vision, Range:20m (FI9803P, FI9800P, FI9900P, FI9900EP, FI9803EP, FI9804W)/ 30m (FI9805W, FI9805E,FI9903P) Supports image snapshot Supports dual-stream Supports IR-Cut and the filter change automatically Embedded FOSCAM DDNS(dynamic domain name service) Service Supports remote viewing & record from anywhere anytime Multi-level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name Providing Phone APPs for Android and iPhone users Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS /
UPNP/ONVIF Providing Central Management Software to manage or monitor multi-cameras Supports 8X optical zoom(FI9900P, FI9900EP) Supports High Dynamic Range(FI9900P, FI9900EP) 1.2 PoE (Power over Ethernet-FI9805E/FI9803EP/FI9900EP) The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Such as the following picture: connect the Network Camera to a PoE-enabled router/ switch via Ethernet cable. 1.3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 5 wwwwww..ffoossccaamm..ccoomm CD1 Quick Installation Guide 1 Warranty Card1 Network Cable1 1.4 Packing Contents IPCAM1 Wi-Fi Antenna1 except for FI9805E,FI9803EP,FI9903P,FI9900EP DC Power Supply1 Mounting bracket1except for FI9900P,FI9900EP,FI9800P 1.5 Physical Description 1.5.1 Front Panel Front Panel for FI9804W/FI9805W/FI9805E 1 2 3 4 Figure 1.1 1 WIFI Antenna: Wireless Antenna (FI9804W, FI9805W) 2 Infrared LED: 12 IR LEDs (FI9804W), 36 IR LEDs (FI9805W, FI9805E) 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC Front Panel for FI9803EP/FI9803P SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 6 wwwwww..ffoossccaamm..ccoomm 1 2 3 4 1 WIFI Antenna: Wireless Antenna (FI9803P) 2 Infrared Lamp Array 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC Front Panel for FI9903P Figure 1.2 1 2 3 1 LENS: CMOS sensor with fixed focus lens 2 Infrared Lamp Array 3 Induction IC Figure 1.3 Front Panel for FI9900P/FI9900EP/FI9800P SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 7 wwwwww..ffoossccaamm..ccoomm 1 2 3 4 1 WIFI Antenna: Wireless Antenna(FI9900P/ FI9800P) 2 Infrared LED: 30 IR LEDs 3 LENS: CMOS sensor 4 Induction IC 1.5.2 Interface 1 2 3 4 5 6 7 Figure 1.4 1 I/O alarm terminal block This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin(there are four number in the terminal block from no. 1 to no. 4) definitions are as follows:
SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 8 wwwwww..ffoossccaamm..ccoomm 1 input 2- input 3- output 4- output Figure 1.5 This camera supports I/O alarm, you can go to Settings-Alarm - I/O page to configure it. NOTE: Only FI9805E has this section. 2 LAN 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices, such as hub, router, etc. 3 Reset button Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password. 4 Power Interface Connect the external power adapter, request for 12V/2A or 12V/1A power. 5 Audio input interface:
The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot directly insert to the interface, it must connect to adapter first. NOTE: FI9803EP,FI9903P, hasn't this section. 6 Audio output interface:
The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly insert to the interface, it must connect to adapter first. NOTE: FI9803EP,FI9903P, hasn't this section. 7 RS485 Cradle head interface This camera supports the standard 485 cradle head protocol(Pelco-D and Pelco-P). Please configure the RS485 protocol corresponding information first (go to Settings- PTZ - RS485 Configuration page and do settings), or else the cradle head may cannot work. NOTE: Only FI9805E has this section. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 9 wwwwww..ffoossccaamm..ccoomm 1.5.3 Bottom View There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services. 1.6 SD Card Management(FI9803EP/FI9900P/FI9900EP) The record files of the IPC can be stored in the SD Card. You need open the IP Camera, then plug the SD card into SD card slot inside the IP Camera. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Insert Micro SD Card in the location shown below. Note:
When you re-install the camera, please ensure the tightness with the camera. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 10 wwwwww..ffoossccaamm..ccoomm 1.7 Wall installation Step 1: Screw the mount on the wall with the 3 screws provided. Step 2: Install the camera on the mounting bracket with 1 screw to complete installation. NOTE:
Ensure that the rain or water will not reach the connector ports at the end of the pig tail wiring. These connectors are not weather-resistant. 1.8 The different features between the models involved Model Wireless PoE (Power over Alarm in / out Audio input /output RS 485 P2P Differences Ethernet) FI9804W FI9805W FI9805E FI9803EP FI9803P FI9903P FI9900P FI9900EP FI9800P SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 11 2 Access the IP Camera 2.1 Hardware Connection & Software Installation wwwwww..ffoossccaamm..ccoomm Figure 2.1 1. Mount the antenna and make it stand vertically(Only for the device with external antenna). 2. Connect the camera to the LAN network (Router or Switch) via network cable. 3. Connect the power adapter to the camera. 4. Insert the CD into the CD drive of your computer. 5. Go to the folder Equipment Search Tool and find the folder For Windows OSor For Mac OS. Copy and paste the search tool file to your computer, or drag it onto your Desktop. Notes:
z z If your computer ( Windows OS ) supports autorun function, you can find the corresponding file in the opened control panel. If your computer doesnt have CD drive, you can download the Equipment Search Tool from our website for free. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 12 2.2 Access the Camera in LAN 2.2.1 Wired connection wwwwww..ffoossccaamm..ccoomm The camera supports HTTP and HTTPS protocols, you can access the camera in two ways.
(1) Http:// LAN IP + Http Port No. The default HTTP port NO. is 88. Double click the Search Tool icon to run, and it should find the cameras IP address automatically after you plug in the network cable. Figure 2.2 Double click the IP address of the camera; the camera login page should be open in your default browser.
(2) Https:// LAN IP + Https Port no. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port NO. Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO. NOTE When logging in for the first time, you will need to download and install the add-on. Figure 2.3 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 13 wwwwww..ffoossccaamm..ccoomm Figure 2.4 2.2.2 Wireless connection Some models support EZLink wireless connection , please refer to the Quick Installation Guide. 2.3 Access the Camera in WAN 2.3.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number. How to Obtain the WAN IP address from a public website ?
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 14 wwwwww..ffoossccaamm..ccoomm Figure 2.5 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:88 2.3.2 Remote Access If you want to access your camera by web browser outside of your LAN, you need to configure following configurations. 1. Choose Settings on the top of the camera web page, then go to the Network > IP Configuration section on the left side of the screen, then uncheck the Obtain IP DHCP. IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. Figure 2.6 2. Enable UPnP and DDNS in the cameras settings page. We recommend you to use the DDNS by factory default. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 15 wwwwww..ffoossccaamm..ccoomm Select Yes and click Save. Figure 2.7 Click Enable DDNS and click Save. The content in the Manufactures DDNS column is the domain name of your camera. Figure 2.8 3. You can see the port of your camera here. If you want to set Remote Access for several cameras on the same network, you will need to change the HTTPS port for each camera. Figure 2.9 4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise, you need to select one of the following methods to configure port forwarding on your router. For these steps, we will be using the TP-LINK brand wireless router as an example. z Choose Forwarding > UPnP, make sure that the Current UPnP Status is Enabled. If there is a UPnP function in your router SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 16 wwwwww..ffoossccaamm..ccoomm Figure 2.10 If there is no UPnP function in your router z You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the Forwarding > Virtual Servers panel for setup. Click Add New. Figure 2.11 Input the port and IP address of your camera and click Save. Figure 2.12 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 17 wwwwww..ffoossccaamm..ccoomm Here you have finished the Port Forwarding setup. 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. Figure 2.13 2.4 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:port number/videosream The part in the square brackets may be omitted. user name & password:
The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. port number:If there is the RSTP port number on the Port page, you must only use RTSP port number. otherwise, you must only use http port number. Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad, here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the video. For example:
IP: 192.168.1.11 Port number: 88 User name: admin Password: 123 Here I can enter one of the following URLs in the VLC. 1rtsp://admin:123@192.168.1.11:88/videoMain 2rtsp:// @192.168.1.11:88/videoMain 3rtsp://:123@192.168.1.11:88/videoMain 4rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media Open Network Stream option, then enter the URL into VLC. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 18 wwwwww..ffoossccaamm..ccoomm Figure 2.14 Figure 2.15 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 19 wwwwww..ffoossccaamm..ccoomm Figure 2.16 Figure 2.17 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE:
If you modify the cameras username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.5 IP camera connection to the server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 20 wwwwww..ffoossccaamm..ccoomm 3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 Login Window Figure 3.1 Section1 Enter the Username and password The default administrator username is admin with no password, please change the password at first using and prevent unauthorized users login the camera. Section2 Stream The camera supports two stream modes: Main stream and sub stream. If you want to access the camera form LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend sub stream. Note: When the network bandwidth is bad youd better select Sub Stream and the video will be more fluent. Section3 Select the language You can select the language you need by clicking on the language dropdown list. Section4 login the camera Click Login button. NOTE When setting up your camera for the first time, it will request that you modify the default username and/or password if both are still set to default. Input the new username and password, click "Modify" to complete the SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 21 wwwwww..ffoossccaamm..ccoomm modification. You will now use the new username and password to login the camera in the future. Figure 3.2 After logging in for the first time, you will go to Setup Wizardautomatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration.
Device Name: You could give name for your camera. Figure 3.3
SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688
Figure 3.4 22 wwwwww..ffoossccaamm..ccoomm System Time: Select the time zone you need to set the date, time,format, etc. Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password.
Figure 3.5
Figure 3.6 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 23 wwwwww..ffoossccaamm..ccoomm
Figure 3.7 NOTE:
It needs about 1 minute to connect the camera to your router. 3.2 Surveillance Window 1 2 3 4 5 6 7 8 Figure 3.8 9 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 24 Section1 FOSCAM Logo/ LiveVideo / Settings buttons
: FOSCAM LOGO wwwwww..ffoossccaamm..ccoomm
: Path to surveillance window. Click this button and back to the surveillance window
: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings. Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-camera panel. Section3 Mode/ Stream / Mirror/ Flip buttons Mode 1) 50Hz ---------Indoor surveillance (Region: Europe, China) 2) 60Hz ---------Indoor surveillance (Region: USA, Canada) 3) Outdoor Mode------Outdoor surveillance Stream The default stream supports multiple modes, For example: HD Mode/720P/30fps/2M meanings: Stream type /
Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. ) 1) Stream type no. : Identify the stream type. 2) Resolution The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. 3) Maximum frame rate The maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. The maximum frame rate for each model is different, please see the Specifications. 4) Bit rate Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video cannot play well. You can reset the stream type on Settings-> Video-> Video Settings panel. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 25 wwwwww..ffoossccaamm..ccoomm Figure 3.10 HDR(Only FI9900P,FI9900EP): HDR stands for High Dynamic Range. It usually refers to the method of capturing images having greater dynamic range between the lightest and darkest areas of an image than current standard digital imaging methods or photographic methods. You can select on from the dropdown list under sunlight or with bright background. Zoom in or Zoom out(FI9900P,FI9900EP) Device Support 8x zoom feature, click you can adjust the focus distance to the target object size, access to high-definition screen. or
,The focal length of the camera lens will be larger or shrink, Section4 Pan/Tilt Control( only F9805E) When via RS485 interface to connect an external PTZ device, you can use this feature. 1 2 3 4 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 26 wwwwww..ffoossccaamm..ccoomm 1------Up control button, 2------Down control button, 3------Left control button, 4------Right control button, Click this button and go to center Section5 Cruise settings ( only F9805E) If via RS485 interface to connect an external PT device, you can use this feature. The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right.
: Start cruise.
: Stop cruise. If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel. How to do cruise?
Firstly: Select one track in the track drop-down list Select one of these Secondly: Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising. Section6 IR LED Lights SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 27 wwwwww..ffoossccaamm..ccoomm Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and turn off the infra led manually. Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to SettingsVideoIR LED Schedule page. Section7 Image quality settings In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality. Section8 OSD If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD. Section9 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button 1 2 3 4 1------Play Click it to play the video of the camera 2------Stop Click it to stop the video of the camera 5 6 7 3------ Talk: Click the button and the icon will become to
, then talk to the microphone that connected with PC, people around the camera can hear your voice if the camera has connected with audio output device. Click the icon again and stop talking. 4------ Audio Click the button and the icon will become to
, you can hear the sound around the camera if the camera has connected with other audio input device through the Audio Input port of the camera, Click the icon again and stop audio. 5----- Snap: Click it to make snapshot and it pop up a window which picture you snapshot, right click in the window and save the picture to anywhere you want. 6----- Record: Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path:
SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 28 wwwwww..ffoossccaamm..ccoomm Go to Settings- >Record-> Storage Location panel. 7------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality. Figure 3.11 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 Figure 3.12 29 wwwwww..ffoossccaamm..ccoomm Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. NOTES:
1 This camera dont support Pan/Tilt function, so here cannt allow to use Screen PTZ. 2 For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it. Figure 3.13 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 30 wwwwww..ffoossccaamm..ccoomm 4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard The way to set it,you could refer to section 3.1. Figure 4.1 4.2 Device Status Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.2.1 Device Information Figure 4.2 Camera Model: The model of the device. Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic Settings and go to Device Name panel where you can change your camera name. The default device name is anonymous. Camera ID: Display the MAC address of your camera. For example Device ID is 008414350787, the same SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 31 wwwwww..ffoossccaamm..ccoomm MAC ID sticker is found at the bottom of the camera. Camera Time: The system time of the device. Click Basic Settings and go to Camera Time panel and adjust the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera 4.2.2 Device Status On this page you can see device status such as Alarm status, NTP/DDNS status, WIFI status and so on. 4.2.3 Session status Figure 4.3 Session status will display who and which IP is visiting the camera now. 4.2.4 Log Figure 4.4 The log record shows who and which IP address accessed or logout the camera and when. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 32 wwwwww..ffoossccaamm..ccoomm Click the page number and go to the corresponding page to see more logs . Fill in one page number, click Go button and go to the corresponding page . Reboot the camera and clear the log records. Figure 4.5 4.3 Basic Settings This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device. 4.3.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. Figure 4.6 4.3.2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 33 wwwwww..ffoossccaamm..ccoomm Figure 4.7 Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Please select the date and time format. use DST: Select the use DST, then select the daylight saving time from the drop-down menu. Click Save button to submit your settings. NOTE: If the power supply of camera is disconnect, you need set the cameras time again. 4.3.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default administrator user accounts are admin with a blank password. How to change the password?
Firstly, select the account which you want to change the password, then select Change password, enter the Figure 4.8 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 34 old password and the new password, lastly click modify to take effect. wwwwww..ffoossccaamm..ccoomm Figure 4.9 How to add account ?
Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Figure 4.10 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 35 wwwwww..ffoossccaamm..ccoomm Figure 4.11 Delete: Select the account which you want to delete, then click Delete button to take effect. NOTE:
The default administrator account cannot be deleted, but you can add other administrator users. 4.3.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window. Add cameras in LAN In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can add more cameras in the list in LAN for monitoring. The cameras software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 36 wwwwww..ffoossccaamm..ccoomm 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically . 3 Click Add to take effect . 2 Enter the User name and password of the 2nd camera . Figure 4.12 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.13 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 37 wwwwww..ffoossccaamm..ccoomm Figure 4.14 Figure 4.15 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.4) Login to the first camera using a DDNS domain name and port. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 38 wwwwww..ffoossccaamm..ccoomm Use DDNS domain name and port to login . Make sure each camera you need add could login with DDNS name and port . Figure 4.16 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd cameras name, DDNS domain name, port number. Enter user name and password and then choose Add. 1 2 3 4 5 Figure 4.17 1----- The camera model: MJ or H264. 2----- The 2nd cameras name SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 39 wwwwww..ffoossccaamm..ccoomm 3----- Fill in the 2nd cameras DDNS host not LAN IP 4 ---- Enter the 2nd cameras user name and password 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second cameras DDNS domain name, not its LAN IP. Figure 4.18 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first cameras DDNS domain name and port to view all the cameras via internet. 4.4 Network This section will allow you to configure your cameras IP, PPOE, DDNS, Wireless Settings, UPnP, Port, Mail Settings and FTP Settings. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 40 wwwwww..ffoossccaamm..ccoomm Figure 4.19 Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you dont know the subnet mask, gateway and DNS server, you can check your computers local area connection as follows:
Control Panel--Network Connections--Local Area Connections --Choose Support--Details. Figure 4.20 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 41 wwwwww..ffoossccaamm..ccoomm Set the same Subnet Mask and gateway of the camera with your PC . There are two DNS servers . You can set any of them . Same with gateway is also OK . Figure 4.21 If you dont know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings( FI9803P/FI9804W/FI9805W/FI9900P/FI9800P) Step 1: Choose Settings on the top of the camera interface, and go to the Network panel on the left side of the screen, then click Wireless Settings. Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 42 wwwwww..ffoossccaamm..ccoomm Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Figure 4.22 Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically. You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. 2 Enter the password of your router . 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 4.23 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 43 wwwwww..ffoossccaamm..ccoomm Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the Equipment Search Tool The IP address may have changed after the camera receives a wireless connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in Equipment Search Tool, setting a static IP, and pushing OK . Congratulations! You have set up the wireless connection of the camera successfully. NOTE :
If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 PPPoE Some models support PPPoE. If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. Figure 4.24 4.4.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 44 wwwwww..ffoossccaamm..ccoomm Figure 4.25 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname cp4911.myfoscam.org and HTTP Port no. 8000 for example, the accessing link of the camera via internet would be http://cp4911.myfoscam.org:8000 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturers DDNS again , here click this button and start Manufacturers DDNS Service. Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com Here take www.no-ip.com for example :
Step 1 Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Click here to register SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 Figure 4.26 45 wwwwww..ffoossccaamm..ccoomm Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.27 Please create the domain name step by step according to instructions on www.no-ip.com Figure 4.28 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 46 wwwwww..ffoossccaamm..ccoomm Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password youve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective. Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful. If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings. NOTE :
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. D o port forwarding within the router Example: The cameras LAN IP address is http://192.168.8.100:2000 Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications & Gaming->Single Port Forwarding. Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below. Assign a name as you like here . Fill the Media Port no. of the camera on the column of External Port and Internal Port . Figure 4.29 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 47 wwwwww..ffoossccaamm..ccoomm
Use domain name to access the camera via internet After the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 2000for example, the accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:2000 4.4.5 UPnP The default UPnP status is closed. You can enable UPnP, then the cameras software will be configured for port forwarding. Back to the Device Status panel, you can see the UPnP status:
Figure 4.30 The cameras software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router . Figure 4.31 4.4.6 Port This camera supports HTTP Port / HTTPS Port/ ONVIF Port. HTTP Port is used to access the camera remotely. HTTP port : By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 48 wwwwww..ffoossccaamm..ccoomm Figure 4.32 Another way to change the HTTP port no. Step 1: Open the Equipment Search Tool, select the camera you would like to change the port of, right click on the IP address, and click on Network Configuration, this brings up the network configuration box . Select which camera youd like to change the port for, and right click . Figure 4.33 Modify the Http Port . Enter the Username and password, click OK. Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes. Figure 4.34 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 49 wwwwww..ffoossccaamm..ccoomm Step 3: Wait around 10 seconds, youll see that the cameras LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.1.105:2000 in Equipment Search Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.1.105:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address!
Figure 4.35 NOTE: If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. RTSP port:The default port is 554,only some IP Cameras have RTSP port. 4.4.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. 1 6 5 2 3 4 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 Figure 4.36 50 wwwwww..ffoossccaamm..ccoomm 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. 2-----SMTP Username/ password: ID account and password of the sender email address 3----- Sender E-mail Mailbox for sender must support SMTP 4----- Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers 5----- Save Click Save to take effect 6----- Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Test result . Figure 4.37 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 51 wwwwww..ffoossccaamm..ccoomm 4.4.8 FTP Settings If you want to upload record images to your FTP serveryou can set FTP Settings. Figure 4.38 Figure 4.39 FTP server: If your FTP server is located on the LAN, you can set as Figure 4.38. If you have an FTP server which you can access on the internet, you can set as Figure 4.39. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 52 wwwwww..ffoossccaamm..ccoomm Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.4.9 P2P (FI9803P/FI9803EP/FI9903P/FI9900P/FI9900EP/FI9800P) Access the camera by smart phone (Android or iOS operating system),please refer to the Quick Installation Guide. First of all, you need to open the P2P function of the camera at Settings-->Network-->P2P. 4.5 Video Figure 4.40 This section allows you to configure Video stream settings, On screen display and Snapshot settings. 4.5.1 Video Settings There are two ways to set the stream video settings. They are main stream video settings and sub stream video settings. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 53 wwwwww..ffoossccaamm..ccoomm Figure 4.41 Enhanced Night video Definition: The camera will automatically drop the frame to extend the recording time in the night. Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode. Resolution: The camera supports multiple types, For example: 1080P, 960P, 720P, VGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (Different models support different specific types. ) Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Frame Rate: Note that a larger frame size takes up more bandwidth. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.The maximum frame rate for each model is different, please see the Specifications. Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption. Variable bitrate(except for FI9900P,FI9900EP): Select the Bit rate type to constant or variable. If select Yes, the camera will change the video bit rate according to the situation, but will not more than the maximum parameter "Bit Rate"; If select No, the Bit Rate is unchanged. Rate Control Mode(FI9900P,FI9900EP):There are three rate control modes. CBR: Constant Bit Rate, it means that the Bit Rate is constant. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 54 wwwwww..ffoossccaamm..ccoomm VBR: Variable Bit Rate, the camera will change the video bit rate according to the situation, but will not more than the maximum parameter "Bit Rate". LBR: Low Bit Rate. If you can select the LBR, then you can slide the scroll bar to choose percentage of the bit rate. By reducing the bit rate, so that the camera can obtain a better image at low bandwidth. 4.5.2 On Screen Display This page is used to add timestamp and device name on the video. Figure 4.42 Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Privacy Zone Some models do not support this Function. This page is used to add privacy zone on the video. Figure 4.43 Allow On Screen Display Mask There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 55 wwwwww..ffoossccaamm..ccoomm The privacy zone Click OK button and return to the Privacy Zone page, click Save to take effect. Back to the surveillance window, you can see the privacy area as the following picture:
Figure 4.44 4.5.4 Snapshot Settings Figure 4.45 On this page you can set the snapshot pictures image quality and the storage path. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 56 wwwwww..ffoossccaamm..ccoomm Figure 4.46 Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP or SD card automatically. If you select the FTP, you can set the file name which the picture save to. For example: file name is "NAME", the snapshot picture is NAME_20150605-180000.jpg . Only FI9803EP, FI9900P, FI9900EP support SD card. Enable timing to capture To enable capture interval, follow the steps below:
1 Select Enable timing to capture 2 Capture interval:The interval time between two captures. 3 Select the capture time z Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture. z Specify an capture schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture. z Press the left mouse and drag it on the time boxes, you can select the serial area, 4 Click Save button to take effect. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 57 wwwwww..ffoossccaamm..ccoomm 4.5.5 IR LED Schedule On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off. Figure 4.47 4.6 Detector 4.6.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 Figure 4.48 58 wwwwww..ffoossccaamm..ccoomm To enable motion detection, follow the steps below:
1 Enable Motion detection 2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. 3 Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time. 4 There are some alarm indicators:
A Camera Sound and PC Sound If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC Sound, when the motion has been detected, the people around the camera will hear beep alarm sound. B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel. Time interval: The interval time between two pictures. D Recording If you select this checkbox, when the motion has been detected, the camera will recording and load it to the FTP server. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel. E Push message to the phone If you select this checkbox, when the motion has been detected, the camera will push the message to the phone which has been connected the camera. 5 Set detect area Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 59 wwwwww..ffoossccaamm..ccoomm Figure 4.49 6 Alarm Schedule
Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Alarm anytime when motion is detected Click this button and select all time range . Figure 4.50 Specify an alarm schedule
Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 60 wwwwww..ffoossccaamm..ccoomm
Press the left mouse and drag it on the time boxes, you can select the serial area, Figure 4.51 Figure 4.52 7 Click Save button to take effect. When the motion is detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6.2 Sound Detection Some models support Sound alarm. When the ambient sound over a certain decibel ,the sound alarm will be triggered. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 61 wwwwww..ffoossccaamm..ccoomm Figure 4.53 If the Sensitivity is set to High, the camera will detect the sound whose more than 55db. If the Sensitivity is set to Medium, the camera will detect the sound whose more than 65db. If the Sensitivity is set to Low, the camera will detect the sound whose more than 75db. If the Sensitivity is set to Lower, the camera will detect the sound whose more than 85db. If the Sensitivity is set to Lowest, the camera will detect the sound whose more than 95db. 4.6.3 IO Alarm(only FI9805E) This IP camera provides a IO alarm terminal block which is used to connect to external input / output device. The alarm device(door sensor, infrared sensor, smoke detectors, etc) send input command to the network camera, then the network camera send output command to the alarm output device(local audible alarm, lights SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 62 wwwwww..ffoossccaamm..ccoomm alarm,etc. Figure 4.54 There is an IO alarm input/output lines in the FOSCAM camera tails. Enable IO alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports:
z Port 1 and port 2 indicate IO alarm input z Port 3 and port 4 indicate IO alarm output Figure 4.55 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 63 wwwwww..ffoossccaamm..ccoomm Setting IO alarm On the IO page, Enable the I/O alarm, select the Send E-mailand Snapshot before you have configured the mail and FTP. If an IO alarm is triggered and IO alarm output device will always alarm (sound alarm is issued a warning sound, alarm lights in flash etc.). Click "Clear IO alarm output" , the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart. Note: motion detection alarm can also be triggered IO alarm output. 4.7 Record 4.7.1 Storage Location Recording Location : SD card, FTP. Figure 4.56 z SD card(Only FI9803EP/FI9900P/FI9900EP): The video will be saved in SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. z FTP: The video will be saved in FTP. Please refer to "FTP settings."
Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord. Enter the local folder :Click here,you can enter the local folder. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 64 wwwwww..ffoossccaamm..ccoomm 4.7.2 Alarm Record 4.7.3 Local Alarm Location Figure 4.57 On this page you can enable local alarm record, and select the local alarm record time. 4.7.4 Schedule Recording Figure 4.58 When the video is selected as FTP, the device supports scheduled recording. Figure 4.59 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 65 wwwwww..ffoossccaamm..ccoomm Figure 4.60 When the video is selected as SD card, the device supports pumping frame recording.(FI9803EP, FI9900P,FI9900EP support SD card). Figure 4.61 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 66 wwwwww..ffoossccaamm..ccoomm Figure 4.62 Record frame: There are six frame selections, such as 1/30, 4/30, 8/30, 15/30, 24/30, 30/30. Recommended default is 4/30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is. Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording. Audio Record: You can choose "yes" or "no". NOTES:
z Scheduled recording only supports video saved to the SD card or FTP server. z The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end. z You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule. 4.7.5 SD Card Management(FI9803EP/FI9900P/FI9900EP) The SD card Slot inside the camera, if you want to install or remove the SD card, you need to open the camera. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Go to the SettingsStatusDevice Status page, you can see the SD card status. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 67 wwwwww..ffoossccaamm..ccoomm Figure 4.63 The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 4.8 PTZ(only FI9805E) This page will allow you to change the pan/tilt speed and do RS485 settings.Only FI9805E have this feature 4.8.1 Pan/Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired pan/tilt speed type and click save button . Figure 4.64 4.8.2 RS485 Configuration This camera supports the standard 485 cradle head protocol (PELCO-D and PELCO-P). Please configure the RS485 protocol corresponding information first, or else the cradle head may cannot work. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 68 wwwwww..ffoossccaamm..ccoomm Figure 4.65 4.9 Firewall This section explains how to control the access permission by checking the client PCs IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Figure 4.66 Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.10 System In this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restore SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 69 the camera to default settings and reboot the device. 4.10.1 Back-up& Restore wwwwww..ffoossccaamm..ccoomm Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Figure 4.67 4.10.2 System Upgrade Click Download the latest firmware, you will see the following screen. And click save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Dont shut down the power during upgrading. After upgrading, you can see the upgrade result. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 70 wwwwww..ffoossccaamm..ccoomm Upgrade Firmware by Equipment Search Tool Figure 4.68 Double click the Equipment Search Tool shot icon
, select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.69 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 71 wwwwww..ffoossccaamm..ccoomm Figure 4.70 CAUTION:
If your camera works well with the current firmware, we recommend not upgrading. Please dont upgrade the firmware unnecessarily. Your camera may be damaged if mis-configured during an upgrade. NOTE:
1) Dont upgrade the firmware through the web UI in WAN, or else the upgrade may be failed. 2) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. 3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. 4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware. 5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected. 6) After upgrade successfully, please clear the cache of browser, uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera. 4.10.3 Patch Installation Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 72 wwwwww..ffoossccaamm..ccoomm Figure 4.71 4.10.4 Factory Reset Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. Figure 4.72 4.10.5 Reboot Click Reboot to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.73 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 73 wwwwww..ffoossccaamm..ccoomm 5 Playback(FI9803EP/FI9900P/FI9900EP) On this page you can view the record files stored in the SD card. Section 1 Define the Record files time and Type
: The storage path of record files
: Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
: The type of records files, Here supports two typs: Normal record, Alarm record and All records.
: Click this button to search all record files satisfy the conditions you selected. Continuous Play: Select the checkbox to play continuously all the record files. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 74 wwwwww..ffoossccaamm..ccoomm Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen. 6 Appendix 6.1 Frequently Asked Questions 6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. Figure 6.1 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 75 wwwwww..ffoossccaamm..ccoomm Figure 6.2 Figure 6.3 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 76 wwwwww..ffoossccaamm..ccoomm Figure 6.4 Figure 6.5 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 77 wwwwww..ffoossccaamm..ccoomm Figure 6.6 6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 78 wwwwww..ffoossccaamm..ccoomm Figure 6.7 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 Figure 6.8 79 wwwwww..ffoossccaamm..ccoomm Figure 6.9 6.1.3 I have forgotten the administrator password To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory default. Default administrator username/password: admin with blank password 6.1.4 Subnet doesnt match Check whether your ip camera in the same subnet of your computer. The step is Control Panel -- Network Connections -- Dbclick Local Area Connections -- Choose General -- Properties. Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera. 6.1.5 Camera can not record Camera can not record when I click Record button or I cant change the manually record path. When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. There are two ways to resolve this problem:
1 Please add the camera as a trusted site to resolve this issue. The steps are IE browser--Tool--Internet Properties--Security--Trusted sites--Sites--Add 2 Open IE browser, then right click, select Run as administrator 6.1.6 No Pictures Problems The video streaming is transmitted by the ActiveX controller. If ActiveX controller isnt installed correctly you will see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 80 wwwwww..ffoossccaamm..ccoomm browser--Tool--Internet Proper--Security--Custom Level--ActiveX control and Plug-ins. Three options of front should be set to be Enable, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Dont use port 8000. Figure 6.10 Figure 6.11 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 6.1.7 Cant access IP camera in internet There are some reasons:
1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 81 3 Port forwarding is not successful. Check these settings and make sure they are correct. 6.1.8 UPnP always failed wwwwww..ffoossccaamm..ccoomm UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with routers security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router. 6.1.9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether your settings are correct or not. Normally, camera cant connect wireless mainly because of wrong settings. Make sure broadcast your SSID; use the same encryption for router and camera. 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM DDNS Service Username and password Default admin username: admin with a blank password 6.3 Specification ITEMS Image Sensor Lens Video Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Stream Image adjustment FI9803P High Definition Color CMOS Sensor 1.0 Megapixels 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:70 Diagonal :75 H.264 23fps(1280 x 720), 25fps(VGA),25fps(QVGA) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 82 wwwwww..ffoossccaamm..ccoomm Network Flip image Infrared mode Night visibility Ethernet Wireless Standard Data Rate Wireless Security Remote Access Network Protocol Operating System flip and mirror Automatic or manual With 1 Infrared Lamp Array, Night Vision Range up to 20m One 10/100Mbps RJ45 port IEEE 802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS System Requirements Browser Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 4.2 Watts (Max.) 153(L)x 92(W)x 86(H) 380g
-20C ~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Motion Detection User Accounts Firewall Reset Power Supply Power Consumption Dimension(mm) Net Weight Operating Temperature Operating Humidity Storage Temperature Storage Humidity ICCSACE, FCC, RoHS Limited 2-year warranty Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View FI9803EP High Definition Color CMOS Sensor 1.0 Megapixels 0 Lux (With IR Illuminator) Glass Lens f: 4mm(option 2.8mm,6mm,8mm) F1.2 Horizontal:70 Other Features Power Physical Environment Certification Warranty ITEMS Image Sensor Lens SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 83 wwwwww..ffoossccaamm..ccoomm Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual Infrared lamp array, night vision range up to 20 meters One 10/100Mbps RJ45 port P2P DDNS IEEE. 802.3af IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering SD card and local storage Reset button is available DC 12V/1.0A 4.2 Watts (Max.) 153(L)x 92(W)x 86(H) 380g
-20C ~60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Video Network Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Ethernet Remote Access PoE Network Protocol Operating System System Requirements Browser Motion Detection Privacy Block User Accounts Firewall Storage Reset Power Supply Power Consumption Dimension(mm) Net Weight Operating Temperature Operating Humidity Storage Temperature Storage Humidity CE, FCC, RoHS Limited 2-year warranty Other Features Power Physical Environment Certification Warranty ITEMS Image Sensor FI9903P Sensor Display Resolution Min. Illumination High Definition Color CMOS Sensor 1920 x 1080 (2.0M Pixels) 0 Lux (With IR Illuminator) SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 84 wwwwww..ffoossccaamm..ccoomm Glass Lens f:4mm6mm/8mm/12mm Opention F1.2 Horizontal:70 Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 1080P(1920x1080),720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 2 Infrared Lamp Array, Night Vision Range up to 30m One 10/100Mbps RJ45 port P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available 153(L)x 92(W)x 86(H) 380g
<14 Watts
-20C ~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Lens Video Network Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Ethernet Remote Access Network Protocol Operating System System Requirements Browser Motion Detection Privacy Block User Accounts Firewall Reset Dimension(mm) Net Weight Power Consumption Operating Temperature Operating Humidity Storage Temperature Storage Humidity CE, FCC, RoHS Limited 2-year warranty Other Features Physical Environment Certification Warranty SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 85 wwwwww..ffoossccaamm..ccoomm ITEMS Image Sensor Lens Video Audio Network Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Wireless Standard Data Rate Wireless Security Network Protocol Operating System System Requirements Browser Other Features Power Motion Detection Privacy Block User Accounts Firewall Reset Power Supply Power Consumption Dimension(mm) FI9804W High Definition Color CMOS Sensor 1.0 Megapixels 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:70 Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual 12pcs IR-LEDs, night vision range up to 20 metres External standard 3.5mm interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port IEEE802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7;
Mac OS iOS, Android Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 5.5 Watts (Max.) 132(L)x 72(W)x 80(H) SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 86 wwwwww..ffoossccaamm..ccoomm Physical Environment Certification Warranty Gross Weight Net Weight Operating Temperature Operating Humidity Storage Temperature Storage Humidity CE, FCC, RoHS Limited 2-year warranty 1186.8g 870g
-20C~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Specification FI9805W Image Sensor Lens Video Network Alarm Hardware Interface Environment Image Sensor Display Resolution Mini. Illumination focal length Aperture Angle of View Resolution View Image adjust Infrared mode Night visibility Ethernet Supported Protocol Wireless Standard Support IP address Alarm detection Alarm inform POWER Interface Audio Input/Output Interface Reset Buttons Operate Temper Operate Humidity Storage Temper Storage Humidity Dimension(mm) Net Weight High Definition Color CMOS Sensor 1.3 Megapixels 0 Lux (With IR Illuminator) f 4mm F1.2 Horizontal:70 Diagonal :75 960p(1280 x 960), 720p(1280 x 720), VGA(640 x 480) H.264 dual streaming The brightness, contrast, saturation, chromaticity, is adjustable FTP, DHCP, Off & Manually 8mm 36 IR LEDs, Night visibility up to 30 meters One 10/100Mbps RJ-45 TCP/IP, UDP/IP, HTTP, SMTP, RTSP,HTTPS, DDNS, UPNP, ONVIF WIFI(IEEE802.11b/g/n) static IP address, dynamic IP address The motion detecting Support EmailFTP etc alarm inform way DC 12V/2.0A (EU,US,AU adapter or other types option), Power Consumption 8 Watts One audio input jack, One audio output jack. One Reset
-20C ~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C(-4F ~ 140F) 0% ~ 90% non-condensing 180(L)x 98(W)x 103(H) 1300g SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 87 wwwwww..ffoossccaamm..ccoomm PC Requirements Software Certification Warranty CPU Memory Size Display Card Supported OS Browser Upgrade ICCE, FCC, RoHS Limited 2-year warranty 2.0GHZ or above (suggested 3.0GHz) 256MB or above (suggested 1.0GHz) 64M or above Microsoft Windows 2000/XP, Vista, 7;
Mac OS iOS, Android IE8 and above version or compatible browser, Firefox, Chrome, Safari or other standard browsers Upgrade from network Specification FI9805E Image Sensor Lens Image Sensor Lens Mini. Illumination Lens Type IR_CUT Angle of View Audio Input/Output Video Network Alarm Hardware Interface Image Compression Image Frame Rate Resolution View Image adjust Infrared mode Night visibility Ethernet Supported Protocol Support IP address Alarm detection Alarm inform POWER Interface Audio Input/Output Interface Reset Buttons High Definition Color CMOS Sensor f : 4mm 0 Lux (With IR Illuminator) Glass Lens Filter can switch automatically Horizontal:70 Diagonal :75 Linear Input/Output, which can realize two-way voice the intercom H.264 25fps(50Hz), 30fps(60Hz),Down adjustable 960p(1280 x 960),720p(1280 x 720),VGA(640 x 480), H.264 dual streaming The brightness, contrast, saturation, chromaticity, is adjustable Auto & Manually 8mm 36 IR LEDs, Night visibility up to 30 meters One 10/100Mbps RJ-45 TCP/IP, UDP/IP, HTTP, SMTP, FTP, DHCP, DDNS,UPNP, ONVIF static IP address, dynamic IP address The motion detecting I/O alarm Support EmailFTPI/O output alarm etc alarm inform way DC 12V/2.0A (EU,US,AU adapter or other types option), Power Consumption 8 Watts One audio input jack, One audio output jack. One Reset SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 88 wwwwww..ffoossccaamm..ccoomm I/O alarm interface Control Interface PoE Standard Input Voltage Output Voltage Output Power Wiring standards Operate Temper Operate Humidity Storage Temper Storage Humidity Dimension Net Weight Gross Weight CPU Memory Size Display Card Supported OS Browser Upgrade CE,FCC,RoHS Limited 2-year warranty External Input / output terminal block one RS - 485 port, support of transparent channel transmission IEEE 802.3af DC 36V~DC 57V DC 12V/2.0A 15.4W (Max.) 100M BASE-T
-20C ~ 60C (-4F ~ 140F) 20% ~ 85% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing 245(L)X196(W)X112(H)mm. 900g 1150g 2.0GHZ or above (suggested 3.0GHz) 256MB or above (suggested 1.0GHz) 64M or above Microsoft Windows 2000/XP, Vista, 7;
Mac OS iOS, Android IE8 and above version or compatible browser, Firefox, Chrome, Safari or other standard browsers Upgrade from network Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of view Image Compression Image Frame Rate Resolution Stream FI9900P High Definition Color CMOS Sensor 1920 x 1080 (2.0M Pixels) 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:96, Diagonal :102 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 1080P(1920x1080),720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream PoE Environment PC Requirements Software Certification Warranty ITEMS Image Sensor Lens Video SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 89 wwwwww..ffoossccaamm..ccoomm Audio Network Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Wireless Standard Data Rate Wireless Security Remote Access Network Protocol Operating System System Requirements Browser Motion Detection Privacy Block User Accounts Firewall Reset Power Supply Power Consumption Dimension(LxWxH) Net Weight Waterproof Operating Temperature Operating Humidity Storage Temperature Storage Humidity FCCICCEWEEEIP66 Limited 2-year warranty Other Features Power Physical Environment Certification Warranty The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 30pcs IR-LED, Night Vision Range up to 20m External RCA interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port IEEE802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 P2P DDNS IPTCPUDPHTTPHTTPSSMTPFTPDHCP DDNSUPnPRTSPONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 5 Watts (Max.) 98(L)x65 (W)x62 (H) 255g IP66
-10C~ 60C (14F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 90 wwwwww..ffoossccaamm..ccoomm ITEMS Image Sensor Lens Video Audio Network Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of view Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Remote Access Network Protocol Operating System System Requirements Browser Other Features Motion Detection Privacy Block User Accounts Firewall Reset Power Supply POE Standard Power Consumption Dimension(LxWxH) Net Weight Environment Waterproof Physical Power FI9900EP High Definition Color CMOS Sensor 1920 x 1080 (2.0M Pixels) 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:96, Diagonal :102 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 1080P(1920x1080),720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 30pcs IR-LED, Night Vision Range up to 20m External RCA interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port P2P DDNS IPTCPUDPHTTPHTTPSSMTPFTPDHCP DDNSUPnPRTSPONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 802.3af 5 Watts (Max.) 98(L)x65 (W)x62 (H) 255g IP66 SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 91 wwwwww..ffoossccaamm..ccoomm Certification Warranty ITEMS Image Sensor Lens Video Audio Network Operating Temperature Operating Humidity Storage Temperature Storage Humidity FCCICCEWEEEIP66 Limited 2-year warranty
-10C~ 60C (14F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Wireless Standard Data Rate Wireless Security Remote Access Network Protocol Operating System FI9800P High Definition Color CMOS Sensor 1080 x 720 (1.0M Pixels) 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:70 Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 30pcs IR-LED, Night Vision Range up to 20m External RCA interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port IEEE 802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
System Requirements Browser SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 92 wwwwww..ffoossccaamm..ccoomm Apple Safari. Other Features Power Physical Environment Certification Warranty Motion Detection Privacy Block User Accounts Firewall Reset Power Supply Power Consumption Dimension(mm) Net Weight Waterproof Operating Temperature Operating Humidity Storage Temperature Storage Humidity FCCICCEWEEEIP66 Limited 2-year warranty Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 4.2 Watts (Max.) 97(L)x67 (W)x64 (H) 350g IP66
-10C ~ 55C (14F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Attention: Power adapter should be used between -20-40 , and 20%
-90% relative humidity. 6.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15 of the FCC Rules. Operation is subject to the following two conditions. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the installation manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is like to cause harmful interference, in which case the user will be required to correct the interference at his own expense. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 93 wwwwww..ffoossccaamm..ccoomm FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. 6.5 WARRANTY ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications. If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask for return/replacement/repair service. Hardware Warranty Information FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories. Limited Hardware Warranty FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM. This limited hardware warranty does not cover:
z Software, including the software added to the products through our factory-integration system, software that included in the CD,etc. z Usage that is not in accordance with product instructions. z Failure to follow the product instructions. z Abuse firmware upgrade without the authorized technicians guidance. z Normal wear and tear. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 94 wwwwww..ffoossccaamm..ccoomm Return Procedures z Please read FOSCAM warranty policy & policy of your reseller first before sending items back to point-of-purchase. z Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request. z After receiving your RMA case number, pack the item(s) very well with the original box and all the original accessories included such as power adapters, brackets, cables, manuals, and driver CD disks. z Write your RMA number and the return reason (the problem of the product) on the warranty card along with the complete package to send them back. Replacement Services If customers ask for replacement service, please contact point-of-purchase and follow their policy. z z Our technicians will inspect all items returned for replacement requests. If the retuned product is found in working order, we will return the same item received. However customers shall be responsible for all shipping & handling charges incurred for getting the units back to customers. If returned products are found defective, we will replace the product and assume the shipping cost for sending back the replacement unit to customers. If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice for a Substitute item at the same equal value. z z z We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered. z Our technicians will test the product before send out the replacement, any other demand for more than two times replacement for the same product during replacement limit will be rejected. z Replaced products are warranted from the balance of the former warranty period. Warranty Forfeiture z Warranty is void if purchase from unauthorized distributor or reseller. z Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered with. z Warranty is void for mishandling, improper use, or defacing the product. z Abuse firmware upgrade without the authorized technicians guidance. z Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packaging when returned for RMA purposes. z Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty. z Warranty is void if product is damaged due to improper working environment or operation. (For example, improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.) z Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM. z Damage caused by improper installation of third-party products. z Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc. z Product beyond limited warranty. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 95 wwwwww..ffoossccaamm..ccoomm Shipping Fee z If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase. z During replacement limit, if customers ask for replacement due to the product does not fit for customers personal expectation, customers should responsible for both shipping fee. z Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit. Repair Service Out Of Warranty z FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM. z Different region may have different service fee, please contact the point-of-purchase to confirm that before you ask for this service. z Our technicians will quote the total price after detect the product, If customers refused to repair after the quotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free. z Repaired product out of warranty will obtains 3-month warranty from the date of the product back to customers. Limitation of Liability z FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller promised some extra commitment or warranty; please ask for written documents to protect your rights and interests. z FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their refund/return policy. z FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability. All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited., registered in the U.S. and other countries. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 96 7 Obtaining Technical Support wwwwww..ffoossccaamm..ccoomm While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this Users Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com . FCC Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. SShheennzzhheenn FFoossccaamm IInntteelllliiggeenntt TTeecchhnnoollooggyy CCoo..,, LLiimmiitteedd TTeell:: 8866 775555 22667744 55666688 FFaaxx:: 8866 775555 22667744 55116688 97
1 2 | Users Manual | Users Manual | 4.95 MiB |
UserUser Manual Manual Outdoor HD IP Camera Model: FI9804W Model: FI9805W Model: FI9805E Model: FI9803EP Model: FI9803P Model: FI9903P Model: FI9900P/FI9800P Model: FI9900EP wwwwww.foscam.co
.foscam.comm V3.2 wwwwww.foscam.co
.foscam.comm Table of Contents Table of Contents.................................................................................................................................................................. 1 Security Warning................................................................................................................................................................... 4 1 Overviews............................................................................................................................................................................4 1.1 Key Features...........................................................................................................................................................4 1.2 PoE (Power over Ethernet-FI9805E/FI9803EP/FI9900EP)............................................................................5 1.3 Read Before Use....................................................................................................................................................5 1.4 Packing Contents................................................................................................................................................... 6 1.5 Physical Description...............................................................................................................................................6 1.5.1 Front Panel...................................................................................................................................................6 1.5.2 Interface........................................................................................................................................................8 1.5.3 Bottom View...............................................................................................................................................10 1.6 SD Card Management(FI9803EP/FI9900P/FI9900EP)..................................................................................... 10 1.7 Wall installation..................................................................................................................................................... 11 1.8 The different features between the models involved......................................................................................11 2 Access the IP Camera.................................................................................................................................................... 12 2.1 Hardware Connection & Software Installation....................................................................................................... 12 2.2 Access the Camera in LAN.................................................................................................................................13 2.2.1 Wired connection...................................................................................................................................... 13 2.2.2 Wireless connection..................................................................................................................................14 2.3 Access the Camera in WAN............................................................................................................................... 14 2.3.1 Static IP Addresses...................................................................................................................................14 2.3.2 Remote Access......................................................................................................................................... 15 2.4 Using the VLC player...........................................................................................................................................18 2.5 IP camera connection to the server...................................................................................................................20 3 Surveillance Software GUI.............................................................................................................................................21 3.1 Login Window........................................................................................................................................................21 3.2 Surveillance Window........................................................................................................................................... 24 4 Advanced Camera Settings........................................................................................................................................... 31 4.1 Setup Wizard.........................................................................................................................................................31 4.2 Device Status........................................................................................................................................................31 4.2.1 Device Information....................................................................................................................................31 4.2.2 Device Status.............................................................................................................................................32 4.2.3 Session status........................................................................................................................................... 32 4.2.4 Log...............................................................................................................................................................32 4.3 Basic Settings....................................................................................................................................................... 33 4.3.1 Camera Name........................................................................................................................................... 33 4.3.2 Camera Time............................................................................................................................................. 33 4.3.3 User Accounts........................................................................................................................................... 34 4.3.4 Multi-Camera............................................................................................................................................. 36 4.4 Network.................................................................................................................................................................. 40 4.4.1 IP Configuration.........................................................................................................................................40 4.4.2 Wireless Settings( FI9803P/FI9804W/FI9805W/FI9900P/FI9800P).................................................. 42 1 wwwwww.foscam.co
.foscam.comm 4.4.3 PPPoE........................................................................................................................................................ 44 4.4.4 DDNS..........................................................................................................................................................44 4.4.5 UPnP...........................................................................................................................................................48 4.4.6 Port..............................................................................................................................................................48 4.4.7 Mail Settings.............................................................................................................................................. 50 4.4.8 FTP Settings.............................................................................................................................................. 52 4.4.9 P2P (FI9803P/FI9803EP/FI9903P/FI9900P/FI9900EP/FI9800P)........................................................ 53 4.5 Video.......................................................................................................................................................................53 4.5.1 Video Settings........................................................................................................................................... 53 4.5.2 On Screen Display....................................................................................................................................55 4.5.3 Privacy Zone..............................................................................................................................................55 4.5.4 Snapshot Settings.....................................................................................................................................56 4.5.5 IR LED Schedule...................................................................................................................................... 58 4.6 Detector...................................................................................................................................................................58 4.6.1 Motion Detection....................................................................................................................................... 58 4.6.2 Sound Detection........................................................................................................................................... 61 4.6.3 IO Alarm(only FI9805E)........................................................................................................................... 62 4.7 Record....................................................................................................................................................................64 4.7.1 Storage Location.......................................................................................................................................64 4.7.2 Alarm Record.............................................................................................................................................65 4.7.3 Local Alarm Location................................................................................................................................65 4.7.4 Schedule Recording................................................................................................................................. 65 4.7.5 SD Card Management(FI9803EP/FI9900P/FI9900EP)..........................................................................67 4.8 PTZ(only FI9805E)...............................................................................................................................................68 4.8.1 Pan/Tilt Speed........................................................................................................................................... 68 4.8.2 RS485 Configuration................................................................................................................................68 4.9 Firewall...................................................................................................................................................................69 4.10 System................................................................................................................................................................. 69 4.10.1 Back-up& Restore.................................................................................................................................. 70 4.10.2 System Upgrade..................................................................................................................................... 70 4.10.3 Patch Installation.................................................................................................................................... 72 4.10.4 Factory Reset.......................................................................................................................................... 73 4.10.5 Reboot...................................................................................................................................................... 73 5 Playback(FI9803EP/FI9900P/FI9900EP)........................................................................................................................ 74 6 Appendix............................................................................................................................................................................75 6.1 Frequently Asked Questions...............................................................................................................................75 6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome......................................... 75 6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome.................................... 78 6.1.3 I have forgotten the administrator password........................................................................................80 6.1.4 Subnet doesnt match...............................................................................................................................80 6.1.5 Camera can not record............................................................................................................................ 80 6.1.6 No Pictures Problems...............................................................................................................................80 6.1.7 Cant access IP camera in internet........................................................................................................ 81 6.1.8 UPnP always failed...................................................................................................................................82 6.1.9 Camera can not connect wireless..........................................................................................................82 6.2 Default Parameters.............................................................................................................................................. 82 2 6.3 Specification.......................................................................................................................................................... 82 6.4 CE & FCC.............................................................................................................................................................. 93 6.5 WARRANTY.......................................................................................................................................................... 94 7 Obtaining Technical Support..............................................................................................................................................97 wwwwww.foscam.co
.foscam.comm 3 wwwwww.foscam.co
.foscam.comm Security Warning 1. Foscam cameras and NVRs require good security practices to safeguard your privacy. You should regularly change your camera or NVR password which is 8-10 numbers, letters, symbols combination. 2. You should update your camera or NVR regularly. Make sure your camera or NVR has the latest firmware installed for your specific model and better experience. 1 Overviews FOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling viewing in High Definition resolution.It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet. The IP Camera supports the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable network bandwidth. The IP Camera is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explorer. Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start-up. The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school. Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity. FOSCAM provides Phone APPs for Android and iPhone users, please search and install App on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices. 1.1 Key Features Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1.0 Mega-Pixel(FI9803P, FI9800P, FI9803EP,FI9804W) / 1.3 Mega-Pixel (FI9805W, FI9805E)/ 2.0 Mega-Pixel (FI9903P, FI9900P, FI9900EP) Supports IE/Firefox/Google/Safari browser or any other standard browsers Supports WEP,WPA and WPA2 Encryption Wi-Fi compliant with wireless standards IEEE 802.11b/g/n (FI9804W, FI9805W, FI9803P, FI9800P, FI9900P) 4 wwwwww.foscam.co
.foscam.comm PoE compliant with PoE standards IEEE 802.3af (FI9805E,FI9803EP,FI9900EP) IR night vision, Range:20m (FI9803P, FI9800P, FI9900P, FI9900EP, FI9803EP, FI9804W)/ 30m (FI9805W, FI9805E,FI9903P) Supports image snapshot Supports dual-stream Supports IR-Cut and the filter change automatically Embedded FOSCAM DDNS(dynamic domain name service) Service Supports remote viewing & record from anywhere anytime Multi-level users management with password protection Motion detection alert via email or upload image to FTP Supporting Third Party Domain name Providing Phone APPs for Android and iPhone users Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS /
UPNP/ONVIF Providing Central Management Software to manage or monitor multi-cameras Supports 8X optical zoom(FI9900P, FI9900EP) Supports High Dynamic Range(FI9900P, FI9900EP) 1.2 PoE (Power over Ethernet-FI9805E/FI9803EP/FI9900EP) The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable. Such as the following picture: connect the Network Camera to a PoE-enabled router/ switch via Ethernet cable. 1.3 Read Before Use Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended. 5 wwwwww.foscam.co
.foscam.comm 1.4 Packing Contents IPCAM1 CD1 Wi-Fi Antenna1 except for FI9805E,FI9803EP,FI9903P,FI9900EP DC Power Supply1 Mounting bracket1except for FI9900P,FI9900EP,FI9800P Quick Installation Guide 1 Warranty Card1 Network Cable1 1.5 Physical Description 1.5.1 Front Panel Front Panel for FI9804W/FI9805W/FI9805E Figure 1.1 1 WIFI Antenna: Wireless Antenna (FI9804W, FI9805W) 2 Infrared LED: 12 IR LEDs (FI9804W), 36 IR LEDs (FI9805W, FI9805E) 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC Front Panel for FI9803EP/FI9803P 1 2 3 4 6 2 3 4 1 WIFI Antenna: Wireless Antenna (FI9803P) 2 Infrared Lamp Array 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC Figure 1.2 Front Panel for FI9903P 1 2 3 Figure 1.3 1 LENS: CMOS sensor with fixed focus lens 2 Infrared Lamp Array 3 Induction IC Front Panel for FI9900P/FI9900EP/FI9800P wwwwww.foscam.co
.foscam.comm 1 7 1 2 3 4 1 WIFI Antenna: Wireless Antenna(FI9900P/ FI9800P) 2 Infrared LED: 30 IR LEDs 3 LENS: CMOS sensor 4 Induction IC 1.5.2 Interface wwwwww.foscam.co
.foscam.comm 1 2 3 4 5 6 7 Figure 1.4 1 I/O alarm terminal block This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin(there are four number in the terminal block from no. 1 to no. 4) definitions are as follows:
8 wwwwww.foscam.co
.foscam.comm 1 input 2- input 3- output 4- output Figure 1.5 This camera supports I/O alarm, you can go to Settings-Alarm - I/O page to configure it. NOTE: Only FI9805E has this section. 2 LAN 10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices, such as hub, router, etc. 3 Reset button Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password. 4 Power Interface Connect the external power adapter, request for 12V/2A or 12V/1A power. 5 Audio input interface:
The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot directly insert to the interface, it must connect to adapter first. NOTE: FI9803EP,FI9903P, hasn't this section. 6 Audio output interface:
The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly insert to the interface, it must connect to adapter first. NOTE: FI9803EP,FI9903P, hasn't this section. 7 RS485 Cradle head interface This camera supports the standard 485 cradle head protocol(Pelco-D and Pelco-P). Please configure the RS485 protocol corresponding information first (go to Settings- PTZ - RS485 Configuration page and do settings), or else the cradle head may cannot work. NOTE: Only FI9805E has this section. 9 wwwwww.foscam.co
.foscam.comm 1.5.3 Bottom View There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services. 1.6 SD Card Management(FI9803EP/FI9900P/FI9900EP) The record files of the IPC can be stored in the SD Card. You need open the IP Camera, then plug the SD card into SD card slot inside the IP Camera. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Insert Micro SD Card in the location shown below. Note:
When you re-install the camera, please ensure the tightness with the camera. 10 1.7 Wall installation wwwwww.foscam.co
.foscam.comm Step 1: Screw the mount on the wall with the 3 screws provided. Step 2: Install the camera on the mounting bracket with 1 screw to complete installation. NOTE:
Ensure that the rain or water will not reach the connector ports at the end of the pig tail wiring. These connectors are not weather-resistant. 1.8 The different features between the models involved Model Wireless PoE (Power over Alarm in / out Audio input /output RS 485 P2P Differences FI9804W FI9805W FI9805E FI9803EP FI9803P FI9903P FI9900P FI9900EP FI9800P Ethernet) 11 2 Access the IP Camera 2.1 Hardware Connection & Software Installation wwwwww.foscam.co
.foscam.comm Figure 2.1 1. Mount the antenna and make it stand vertically(Only for the device with external antenna). 2. Connect the camera to the LAN network (Router or Switch) via network cable. 3. Connect the power adapter to the camera. 4. 5. Go to the folder Equipment Search Tool and find the folder For Windows OSor For Mac OS. Copy and paste the search tool file to your computer, or drag it onto your Desktop. Insert the CD into the CD drive of your computer. Notes:
If your computer ( Windows OS ) supports autorun function, you can find the corresponding file in the opened control panel. If your computer doesnt have CD drive, you can download the Equipment Search Tool from our website for free. 12 wwwwww.foscam.co
.foscam.comm 2.2 Access the Camera in LAN 2.2.1 Wired connection The camera supports HTTP and HTTPS protocols, you can access the camera in two ways.
(1) Http:// LAN IP + Http Port No. The default HTTP port NO. is 88. Double click the Search Tool icon to run, and it should find the cameras IP address automatically after you plug in the network cable. Figure 2.2 Double click the IP address of the camera; the camera login page should be open in your default browser.
(2) Https:// LAN IP + Https Port no. The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port NO. Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO. NOTE When logging in for the first time, you will need to download and install the add-on. Figure 2.3 13 wwwwww.foscam.co
.foscam.comm Figure 2.4 2.2.2 Wireless connection Some models support EZLink wireless connection , please refer to the Quick Installation Guide. 2.3 Access the Camera in WAN 2.3.1 Static IP Addresses Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number. How to Obtain the WAN IP address from a public website ?
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. 14 wwwwww.foscam.co
.foscam.comm Figure 2.5 Access your IP Camera from the Internet You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:88 2.3.2 Remote Access If you want to access your camera by web browser outside of your LAN, you need to configure following configurations. 1. Choose Settings on the top of the camera web page, then go to the Network > IP Configuration section on the left side of the screen, then uncheck the Obtain IP DHCP. IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router. Figure 2.6 2. Enable UPnP and DDNS in the cameras settings page. We recommend you to use the DDNS by factory default. 15 wwwwww.foscam.co
.foscam.comm Select Yes and click Save. Figure 2.7 Click Enable DDNS and click Save. The content in the Manufactures DDNS column is the domain name of your camera. Figure 2.8 3. You can see the port of your camera here. If you want to set Remote Access for several cameras on the same network, you will need to change the HTTPS port for each camera. Figure 2.9 4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise, you need to select one of the following methods to configure port forwarding on your router. For these steps, we will be using the TP-LINK brand wireless router as an example. If there is a UPnP function in your router Choose Forwarding > UPnP, make sure that the Current UPnP Status is Enabled. 16 wwwwww.foscam.co
.foscam.comm Figure 2.10 If there is no UPnP function in your router You need to manually add port(HTTPS port) forwarding, refer to the following steps. You need go to the Forwarding > Virtual Servers panel for setup. Click Add New. Figure 2.11 Input the port and IP address of your camera and click Save. Figure 2.12 17 wwwwww.foscam.co
.foscam.comm Here you have finished the Port Forwarding setup. Figure 2.13 5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet. 2.4 Using the VLC player This camera supports RTSP streaming, here you can view the camera using VLC player. RTSP URL rtsp:// [user name][:password]@IP:port number/videosream The part in the square brackets may be omitted. user name & password:
The user name and password to access the camera. This part can be omitted. IP: WAN or LAN IP address. port number:If there is the RSTP port number on the Port page, you must only use RTSP port number. otherwise, you must only use http port number. Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad, here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the video. For example:
IP: 192.168.1.11 Port number: 88 User name: admin Password: 123 Here I can enter one of the following URLs in the VLC. 1rtsp://admin:123@192.168.1.11:88/videoMain 2rtsp:// @192.168.1.11:88/videoMain 3rtsp://:123@192.168.1.11:88/videoMain 4rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC. 18 wwwwww.foscam.co
.foscam.comm Figure 2.14 Figure 2.15 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. 19 wwwwww.foscam.co
.foscam.comm Figure 2.16 Figure 2.17 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. NOTE:
If you modify the cameras username or password, you had better reboot the camera, or else the new username and password cannot take effect when you enter the authentication in the VLC. 2.5 IP camera connection to the server Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. 20 wwwwww.foscam.co
.foscam.comm 3 Surveillance Software GUI Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation after finish quick installation. 3.1 Login Window Figure 3.1 Section1 Enter the Username and password The default administrator username is admin with no password, please change the password at first using and prevent unauthorized users login the camera. Section2 Stream The camera supports two stream modes: Main stream and sub stream. If you want to access the camera form LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend sub stream. Note: When the network bandwidth is bad youd better select Sub Stream and the video will be more fluent. Section3 Select the language You can select the language you need by clicking on the language dropdown list. Section4 login the camera Click Login button. NOTE When setting up your camera for the first time, it will request that you modify the default username and/or password if both are still set to default. Input the new username and password, click "Modify" to complete the 21 modification. You will now use the new username and password to login the camera in the future. wwwwww.foscam.co
.foscam.comm Figure 3.2 After logging in for the first time, you will go to Setup Wizardautomatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Device Name: You could give name for your camera. Figure 3.3 Figure 3.4 22 System Time: Select the time zone you need to set the date, time,format, etc. wwwwww.foscam.co
.foscam.comm Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password. Figure 3.5 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Figure 3.6 23 wwwwww.foscam.co
.foscam.comm NOTE:
It needs about 1 minute to connect the camera to your router. Figure 3.7 3.2 Surveillance Window 8 1 2 3 4 5 6 7 Figure 3.8 9 24 wwwwww.foscam.co
.foscam.comm Section1 FOSCAM Logo/ LiveVideo / Settings buttons
: FOSCAM LOGO
: Path to surveillance window. Click this button and back to the surveillance window
: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings. Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-camera panel. Section3 Mode/ Stream / Mirror/ Flip buttons Mode 1) 50Hz ---------Indoor surveillance (Region: Europe, China) 2) 60Hz ---------Indoor surveillance (Region: USA, Canada) 3) Outdoor Mode------Outdoor surveillance Stream The default stream supports multiple modes, For example: HD Mode/720P/30fps/2M meanings: Stream type /
Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. ) Identify the stream type. 1) Stream type no. :
2) Resolution The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA. 3) Maximum frame rate The maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. The maximum frame rate for each model is different, please see the Specifications. 4) Bit rate Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video cannot play well. You can reset the stream type on Settings-> Video-> Video Settings panel. 25 wwwwww.foscam.co
.foscam.comm Figure 3.10 HDR(Only FI9900P,FI9900EP): HDR stands for High Dynamic Range. It usually refers to the method of capturing images having greater dynamic range between the lightest and darkest areas of an image than current standard digital imaging methods or photographic methods. You can select on from the dropdown list under sunlight or with bright background. Zoom in or Zoom out(FI9900P,FI9900EP) Device Support 8x zoom feature, click you can adjust the focus distance to the target object size, access to high-definition screen.
,The focal length of the camera lens will be larger or shrink, or Section4 When via RS485 interface to connect an external PTZ device, you can use this feature. Pan/Tilt Control( only F9805E) 3 1 2 4 Shenzhen Foscam Intelligent Technology Co., Limited 26 wwwwww.foscam.co
.foscam.comm 1------Up control button, 3------Left control button, 2------Down control button, 4------Right control button, Click this button and go to center Section5 Cruise settings ( only F9805E) If via RS485 interface to connect an external PT device, you can use this feature. The default cruise tracks have two types: Vertical and Horizontal. Vertical: The camera will rotate from up to down. Horizontal: The camera will rotate from left to right.
: Start cruise.
: Stop cruise. If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel. How to do cruise?
Firstly: Select one track in the track drop-down list Select one of these Secondly: Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising. Section6 IR LED Lights 27 wwwwww.foscam.co
.foscam.comm Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule. Auto: Select it and the camera will adjust the infra led (on or off) automatically. Manual: Select it and turn off the infra led manually. Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to SettingsVideoIR LED Schedule page. Section7 Image quality settings In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality. Section8 OSD If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD. Section9 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button 1 2 3 4 1------Play Click it to play the video of the camera 2------Stop Click it to stop the video of the camera 5 6 7 3------ Talk: Click the button and the icon will become to
, then talk to the microphone that connected with PC, people around the camera can hear your voice if the camera has connected with audio output device. Click the icon again and stop talking. 4------ Audio Click the button and the icon will become to
, you can hear the sound around the camera if the camera has connected with other audio input device through the Audio Input port of the camera, Click the icon again and stop audio. 5----- Snap: Click it to make snapshot and it pop up a window which picture you snapshot, right click in the window and save the picture to anywhere you want. 6----- Record: Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path:
28 wwwwww.foscam.co
.foscam.comm Go to Settings- >Record-> Storage Location panel. 7------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically. Sometimes there is a black border around the video, please select Keep ration to get a better visual quality. Figure 3.11 Figure 3.12 29 Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen. Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. wwwwww.foscam.co
.foscam.comm NOTES:
1 This camera dont support Pan/Tilt function, so here cannt allow to use Screen PTZ. 2 For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it. Figure 3.13 30 wwwwww.foscam.co
.foscam.comm 4 Advanced Camera Settings Click the button Settings, goes to Administrator Control Panel to make advanced camera settings. 4.1 Setup Wizard The way to set it,you could refer to section 3.1. 4.2 Device Status Figure 4.1 Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. 4.2.1 Device Information Camera Model: The model of the device. Figure 4.2 Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click Basic Settings and go to Device Name panel where you can change your camera name. The default device name is anonymous. Camera ID: Display the MAC address of your camera. For example Device ID is 008414350787, the same 31 wwwwww.foscam.co
.foscam.comm MAC ID sticker is found at the bottom of the camera. Camera Time: The system time of the device. Click Basic Settings and go to Camera Time panel and adjust the time. System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera 4.2.2 Device Status On this page you can see device status such as Alarm status, NTP/DDNS status, WIFI status and so on. Figure 4.3 4.2.3 Session status Session status will display who and which IP is visiting the camera now. 4.2.4 Log Figure 4.4 The log record shows who and which IP address accessed or logout the camera and when. 32 wwwwww.foscam.co
.foscam.comm Click the page number and go to the corresponding page to see more logs . Fill in one page number, click Go button and go to the corresponding page . Reboot the camera and clear the log records. Figure 4.5 4.3 Basic Settings This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device. 4.3.1 Camera Name Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters. 4.3.2 Camera Time Figure 4.6 This section allows you to configure the settings of the internal system clocks for your camera. 33 wwwwww.foscam.co
.foscam.comm Figure 4.7 Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer. Manually: The administrator can enter the date and time manually. Please select the date and time format. use DST: Select the use DST, then select the daylight saving time from the drop-down menu. Click Save button to submit your settings. NOTE: If the power supply of camera is disconnect, you need set the cameras time again. 4.3.3 User Accounts Here you can create users and set privilege, visitor, operator or administrator. The default administrator user accounts are admin with a blank password. Figure 4.8 How to change the password?
Firstly, select the account which you want to change the password, then select Change password, enter the 34 old password and the new password, lastly click modify to take effect. wwwwww.foscam.co
.foscam.comm Figure 4.9 How to add account ?
Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Figure 4.10 35 wwwwww.foscam.co
.foscam.comm Figure 4.11 Delete: Select the account which you want to delete, then click Delete button to take effect. NOTE:
The default administrator account cannot be deleted, but you can add other administrator users. 4.3.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window. Add cameras in LAN In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can add more cameras in the list in LAN for monitoring. The cameras software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way. 36 wwwwww.foscam.co
.foscam.comm 1 Click it, camera model, alias, host and HTTP Port will be filled in the following boxes automatically . 3 Click Add to take effect . 2 Enter the User name and password of the 2nd camera . Figure 4.12 Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series the camera belongs to. Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.13 37 wwwwww.foscam.co
.foscam.comm Figure 4.14 Figure 4.15 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 4.4.4) Login to the first camera using a DDNS domain name and port. 38 wwwwww.foscam.co
.foscam.comm Use DDNS domain name and port to login . Make sure each camera you need add could login with DDNS name and port . Figure 4.16 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd cameras name, DDNS domain name, port number. Enter user name and password and then choose Add. 5 Figure 4.17 1----- The camera model: MJ or H264. 2----- The 2nd cameras name 1 2 3 4 39 3----- Fill in the 2nd cameras DDNS host not LAN IP 4 ---- Enter the 2nd cameras user name and password 5---- Click Add button and to take effect NOTE: Here the Host must be entered as the second cameras DDNS domain name, not its LAN IP. wwwwww.foscam.co
.foscam.comm Figure 4.18 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first cameras DDNS domain name and port to view all the cameras via internet. 4.4 Network This section will allow you to configure your cameras IP, PPOE, DDNS, Wireless Settings, UPnP, Port, Mail Settings and FTP Settings. 4.4.1 IP Configuration If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer. 40 wwwwww.foscam.co
.foscam.comm Figure 4.19 Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you dont know the subnet mask, gateway and DNS server, you can check your computers local area connection as follows:
Control Panel--Network Connections--Local Area Connections --Choose Support--Details. Figure 4.20 41 wwwwww.foscam.co
.foscam.comm Set the same Subnet Mask and gateway of the camera with your PC . There are two DNS servers . You can set any of them . Same with gateway is also OK . Figure 4.21 If you dont know the DNS server, you can use the same settings as the Default Gateway. 4.4.2 Wireless Settings( FI9803P/FI9804W/FI9805W/FI9900P/FI9800P) Step 1: Choose Settings on the top of the camera interface, and go to the Network panel on the left side of the screen, then click Wireless Settings. Click the Scan button and the camera will detect all wireless networks around the area. It should also display your router in the list. 42 wwwwww.foscam.co
.foscam.comm Click the Scan button to search for wireless networks. Click the Page number to see other wireless networks devices if there are more than 10. Figure 4.22 Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically. You will only need to fill password you filled in are exactly the same for your router. in the password of your network. Make sure that the SSID, Encryption and the 2 Enter the password of your router . 1 Click the SSID of your router and the relevant information will be filled in the fields automatically. Figure 4.23 43 wwwwww.foscam.co
.foscam.comm Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network. The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the Equipment Search Tool The IP address may have changed after the camera receives a wireless connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in Equipment Search Tool, setting a static IP, and pushing OK . Congratulations! You have set up the wireless connection of the camera successfully. NOTE :
If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.4.3 PPPoE Some models support PPPoE. If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. 4.4.4 DDNS Figure 4.24 FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name. 44 wwwwww.foscam.co
.foscam.comm Figure 4.25 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname cp4911.myfoscam.org and HTTP Port no. 8000 for example, the accessing link of the camera via internet would be http://cp4911.myfoscam.org:8000 Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturers DDNS again , here click this button and start Manufacturers DDNS Service. Third Party Domain Name Settings User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com Here take www.no-ip.com for example :
Step 1 Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Click here to register Figure 4.26 45 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. wwwwww.foscam.co
.foscam.comm Figure 4.27 Please create the domain name step by step according to instructions on www.no-ip.com Figure 4.28 46 wwwwww.foscam.co
.foscam.comm Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname, a user name and password youve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective. Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful. If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings. NOTE :
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. Do port forwarding within the router Example: The cameras LAN IP address is http://192.168.8.100:2000 Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications & Gaming->Single Port Forwarding. Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below. Assign a name as you like here . Fill the Media Port no. of the camera on the column of External Port and Internal Port . Figure 4.29 Shenzhen Foscam Intelligent Technology Co., Limited 47 wwwwww.foscam.co
.foscam.comm Use domain name to access the camera via internet After the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 2000for example, the accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:2000 4.4.5 UPnP The default UPnP status is closed. You can enable UPnP, then the cameras software will be configured for port forwarding. Back to the Device Status panel, you can see the UPnP status:
Figure 4.30 The cameras software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router . Figure 4.31 4.4.6 Port This camera supports HTTP Port / HTTPS Port/ ONVIF Port. HTTP Port is used to access the camera remotely. HTTP port : By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21. 48 wwwwww.foscam.co
.foscam.comm Figure 4.32 Another way to change the HTTP port no. Step 1: Open the Equipment Search Tool, select the camera you would like to change the port of, right click on the IP address, and click on Network Configuration, this brings up the network configuration box . Select which camera youd like to change the port for, and right click . Modify the Http Port . Enter the Username and password, click OK. Figure 4.33 Figure 4.34 Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), and click OK to apply changes. 49 wwwwww.foscam.co
.foscam.comm Step 3: Wait around 10 seconds, youll see that the cameras LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.1.105:2000 in Equipment Search Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.1.105:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address!
Figure 4.35 NOTE: If the camera cannot be accessed, please make sure the port forwarding is succeed. HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port. ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. RTSP port:The default port is 554,only some IP Cameras have RTSP port. 4.4.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. 1 6 5 2 3 4 Figure 4.36 50 wwwwww.foscam.co
.foscam.comm 1----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select. 2-----SMTP Username/ password: ID account and password of the sender email address 3----- Sender E-mail Mailbox for sender must support SMTP 4----- Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers 5----- Save Click Save to take effect 6----- Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Test result . Figure 4.37 If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail. If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 51 4.4.8 FTP Settings If you want to upload record images to your FTP serveryou can set FTP Settings. wwwwww.foscam.co
.foscam.comm Figure 4.38 Figure 4.39 FTP server: If your FTP server is located on the LAN, you can set as Figure 4.38. If you have an FTP server which you can access on the internet, you can set as Figure 4.39. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. 52 wwwwww.foscam.co
.foscam.comm Click Save to take effect. Click Test to see if FTP has been successfully configured. 4.4.9 P2P (FI9803P/FI9803EP/FI9903P/FI9900P/FI9900EP/FI9800P) Access the camera by smart phone (Android or iOS operating system),please refer to the Quick Installation Guide. First of all, you need to open the P2P function of the camera at Settings-->Network-->P2P. Figure 4.40 4.5 Video This section allows you to configure Video stream settings, On screen display and Snapshot settings. 4.5.1 Video Settings There are two ways to set the stream video settings. They are main stream video settings and sub stream video settings. 53 wwwwww.foscam.co
.foscam.comm Figure 4.41 Enhanced Night video Definition: The camera will automatically drop the frame to extend the recording time in the night. Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode. Resolution: The camera supports multiple types, For example: 1080P, 960P, 720P, VGA. The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (Different models support different specific types. ) Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. Frame Rate: Note that a larger frame size takes up more bandwidth. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.The maximum frame rate for each model is different, please see the Specifications. Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption. Variable bitrate(except for FI9900P,FI9900EP): Select the Bit rate type to constant or variable. If select Yes, the camera will change the video bit rate according to the situation, but will not more than the maximum parameter "Bit Rate"; If select No, the Bit Rate is unchanged. Rate Control Mode(FI9900P,FI9900EP):There are three rate control modes. CBR: Constant Bit Rate, it means that the Bit Rate is constant. 54 VBR: Variable Bit Rate, the camera will change the video bit rate according to the situation, but will not more than the maximum parameter "Bit Rate". LBR: Low Bit Rate. If you can select the LBR, then you can slide the scroll bar to choose percentage of the bit rate. By reducing the bit rate, so that the camera can obtain a better image at low bandwidth. wwwwww.foscam.co
.foscam.comm 4.5.2 On Screen Display This page is used to add timestamp and device name on the video. Figure 4.42 Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video. Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video. 4.5.3 Privacy Zone Some models do not support this Function. This page is used to add privacy zone on the video. Allow On Screen Display Mask There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. Figure 4.43 55 wwwwww.foscam.co
.foscam.comm The privacy zone Click OK button and return to the Privacy Zone page, click Save to take effect. Back to the surveillance window, you can see the privacy area as the following picture:
Figure 4.44 Figure 4.45 4.5.4 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path. 56 wwwwww.foscam.co
.foscam.comm Figure 4.46 Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will snap pictures to the FTP or SD card automatically. If you select the FTP, you can set the file name which the picture save to. For example: file name is "NAME", the snapshot picture is NAME_20150605-180000.jpg . Only FI9803EP, FI9900P, FI9900EP support SD card. Enable timing to capture To enable capture interval, follow the steps below:
1 Select Enable timing to capture 2 Capture interval:The interval time between two captures. 3 Select the capture time Capture anytime Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture. Specify an capture schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture. Press the left mouse and drag it on the time boxes, you can select the serial area, 4 Click Save button to take effect. 57 4.5.5 IR LED Schedule On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off. wwwwww.foscam.co
.foscam.comm Figure 4.47 4.6 Detector 4.6.1 Motion Detection IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or upload images to FTP. Figure 4.48 58 wwwwww.foscam.co
.foscam.comm To enable motion detection, follow the steps below:
1 Enable Motion detection 2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. 3 Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time. 4 There are some alarm indicators:
A Camera Sound and PC Sound If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC Sound, when the motion has been detected, the people around the camera will hear beep alarm sound. B Send E-mail If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first. C Take Snapshot If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel. Time interval: The interval time between two pictures. D Recording If you select this checkbox, when the motion has been detected, the camera will recording and load it to the FTP server. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel. E Push message to the phone If you select this checkbox, when the motion has been detected, the camera will push the message to the phone which has been connected the camera. 5 Set detect area Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm. 59 wwwwww.foscam.co
.foscam.comm Figure 4.49 6 Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm. Click this button and select all time range . Figure 4.50 Specify an alarm schedule Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. 60 wwwwww.foscam.co
.foscam.comm Press the left mouse and drag it on the time boxes, you can select the serial area, Figure 4.51 Figure 4.52 7 Click Save button to take effect. When the motion is detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators. NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime. 4.6.2 Sound Detection Some models support Sound alarm. When the ambient sound over a certain decibel ,the sound alarm will be triggered. 61 wwwwww.foscam.co
.foscam.comm Figure 4.53 If the Sensitivity is set to High, the camera will detect the sound whose more than 55db. If the Sensitivity is set to Medium, the camera will detect the sound whose more than 65db. If the Sensitivity is set to Low, the camera will detect the sound whose more than 75db. If the Sensitivity is set to Lower, the camera will detect the sound whose more than 85db. If the Sensitivity is set to Lowest, the camera will detect the sound whose more than 95db. 4.6.3 IO Alarm(only FI9805E) This IP camera provides a IO alarm terminal block which is used to connect to external input / output device. The alarm device(door sensor, infrared sensor, smoke detectors, etc) send input command to the network camera, then the network camera send output command to the alarm output device(local audible alarm, lights 62 wwwwww.foscam.co
.foscam.comm alarm,etc. Figure 4.54 There is an IO alarm input/output lines in the FOSCAM camera tails. Enable IO alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports:
Port 1 and port 2 indicate IO alarm input Port 3 and port 4 indicate IO alarm output Figure 4.55 63 wwwwww.foscam.co
.foscam.comm Setting IO alarm On the IO page, Enable the I/O alarm, select the Send E-mailand Snapshot before you have configured the mail and FTP. If an IO alarm is triggered and IO alarm output device will always alarm (sound alarm is issued a warning sound, alarm lights in flash etc.). Click "Clear IO alarm output" , the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart. Note: motion detection alarm can also be triggered IO alarm output. 4.7 Record 4.7.1 Storage Location Figure 4.56 Recording Location : SD card, FTP. SD card(Only FI9803EP/FI9900P/FI9900EP): The video will be saved in SD card. Make sure the camera has been inserted the SD card. On this page, you can see the available space of the SD card. FTP: The video will be saved in FTP. Please refer to "FTP settings."
Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord. Enter the local folder :Click here,you can enter the local folder. 64 4.7.2 Alarm Record wwwwww.foscam.co
.foscam.comm 4.7.3 Local Alarm Location Figure 4.57 On this page you can enable local alarm record, and select the local alarm record time. 4.7.4 Schedule Recording Figure 4.58 When the video is selected as FTP, the device supports scheduled recording. Figure 4.59 65 wwwwww.foscam.co
.foscam.comm Figure 4.60 When the video is selected as SD card, the device supports pumping frame recording.(FI9803EP, FI9900P,FI9900EP support SD card). Figure 4.61 66 wwwwww.foscam.co
.foscam.comm Figure 4.62 Record frame: There are six frame selections, such as 1/30, 4/30, 8/30, 15/30, 24/30, 30/30. Recommended default is 4/30. The greater the Frame rate is, the sharper picture quality is, and the greater of storage space is, the shorter the storage time is. Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording. Audio Record: You can choose "yes" or "no". NOTES:
Scheduled recording only supports video saved to the SD card or FTP server. The schedule recording will stop while alarm recording is beginning, and it will continue automatically after alarm recording end. You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule. 4.7.5 SD Card Management(FI9803EP/FI9900P/FI9900EP) The SD card Slot inside the camera, if you want to install or remove the SD card, you need to open the camera. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Go to the SettingsStatusDevice Status page, you can see the SD card status. 67 wwwwww.foscam.co
.foscam.comm Figure 4.63 The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically. 4.8 PTZ(only FI9805E) This page will allow you to change the pan/tilt speed and do RS485 settings.Only FI9805E have this feature 4.8.1 Pan/Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired pan/tilt speed type and click save button . 4.8.2 RS485 Configuration Figure 4.64 This camera supports the standard 485 cradle head protocol (PELCO-D and PELCO-P). Please configure the RS485 protocol corresponding information first, or else the cradle head may cannot work. 68 wwwwww.foscam.co
.foscam.comm 4.9 Firewall Figure 4.65 This section explains how to control the access permission by checking the client PCs IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access from these IP addresses. Figure 4.66 Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. 4.10 System In this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restore 69 wwwwww.foscam.co
.foscam.comm the camera to default settings and reboot the device. 4.10.1 Back-up& Restore Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Figure 4.67 4.10.2 System Upgrade Click Download the latest firmware, you will see the following screen. And click save to save the firmware on your computer locally. Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Dont shut down the power during upgrading. After upgrading, you can see the upgrade result. 70 wwwwww.foscam.co
.foscam.comm Upgrade Firmware by Equipment Search Tool Figure 4.68 Double click the Equipment Search Tool shot icon
, select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 4.69 71 wwwwww.foscam.co
.foscam.comm Figure 4.70 CAUTION:
If your camera works well with the current firmware, we recommend not upgrading. Please dont upgrade the firmware unnecessarily. Your camera may be damaged if mis-configured during an upgrade. NOTE:
1) Dont upgrade the firmware through the web UI in WAN, or else the upgrade may be failed. 2) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade. 3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used. 4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware. 5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected. 6) After upgrade successfully, please clear the cache of browser, uninstall the old plugin and re-install it, then reset the camera to the default factory settings before using the camera. 4.10.3 Patch Installation Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt. 72 4.10.4 Factory Reset Figure 4.71 Click Factory Reset button and all parameters will return to factory settings if selected. The default administrator username is admin with a blank password. 4.10.5 Reboot Figure 4.72 Click Reboot to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.73 wwwwww.foscam.co
.foscam.comm 73 5 Playback(FI9803EP/FI9900P/FI9900EP) On this page you can view the record files stored in the SD card. wwwwww.foscam.co
.foscam.comm Section 1 Define the Record files time and Type
: The storage path of record files
: Here supports three types: current day, current month and All records. Another way, select the time on the time&date manually.
: The type of records files, Here supports two typs: Normal record, Alarm record and All records.
: Click this button to search all record files satisfy the conditions you selected. Continuous Play: Select the checkbox to play continuously all the record files. 74 wwwwww.foscam.co
.foscam.comm Section 2 Search record files On this panel you can see all record files satisfy the conditions you set. Section 3 Play/Stop/Audio/Full screen buttons Please select one record file before use these buttons. Click this button to play the record files Click this button to stop the record files Open or stop audio Click this button to make full screen, and double click left mouse to exit full screen. 6 Appendix 6.1 Frequently Asked Questions 6.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome. Figure 6.1 75 wwwwww.foscam.co
.foscam.comm 76 Figure 6.2 Figure 6.3 wwwwww.foscam.co
.foscam.comm 77 Figure 6.4 Figure 6.5 wwwwww.foscam.co
.foscam.comm Figure 6.6 6.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome. 78 wwwwww.foscam.co
.foscam.comm 79 Figure 6.7 Figure 6.8 wwwwww.foscam.co
.foscam.comm Figure 6.9 6.1.3 I have forgotten the administrator password To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory default. Default administrator username/password: admin with blank password 6.1.4 Subnet doesnt match Check whether your ip camera in the same subnet of your computer. The step is Control Panel -- Network Connections -- Dbclick Local Area Connections -- Choose General -- Properties. Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera. 6.1.5 Camera can not record Camera can not record when I click Record button or I cant change the manually record path. When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. There are two ways to resolve this problem:
1 Please add the camera as a trusted site to resolve this issue. The steps are IE browser--Tool--Internet Properties--Security--Trusted sites--Sites--Add 2 Open IE browser, then right click, select Run as administrator 6.1.6 No Pictures Problems The video streaming is transmitted by the ActiveX controller. If ActiveX controller isnt installed correctly you will see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE 80 browser--Tool--Internet Proper--Security--Custom Level--ActiveX control and Plug-ins. Three options of front should be set to be Enable, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins wwwwww.foscam.co
.foscam.comm If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Dont use port 8000. Figure 6.10 Figure 6.11 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. 6.1.7 Cant access IP camera in internet There are some reasons:
1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. 81 wwwwww.foscam.co
.foscam.comm 3 Port forwarding is not successful. Check these settings and make sure they are correct. 6.1.8 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with routers security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router. 6.1.9 Camera can not connect wireless If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether your settings are correct or not. Normally, camera cant connect wireless mainly because of wrong settings. Make sure broadcast your SSID; use the same encryption for router and camera. 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM DDNS Service Username and password Default admin username: admin with a blank password 6.3 Specification ITEMS Image Sensor Lens Video Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Stream Image adjustment FI9803P High Definition Color CMOS Sensor 1.0 Megapixels 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:70 Diagonal :75 H.264 23fps(1280 x 720), 25fps(VGA),25fps(QVGA) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable 82 Flip image Infrared mode Night visibility Ethernet Wireless Standard Network Data Rate Wireless Security Remote Access Network Protocol Operating System System Requirements Browser wwwwww.foscam.co
.foscam.comm flip and mirror Automatic or manual With 1 Infrared Lamp Array, Night Vision Range up to 20m One 10/100Mbps RJ45 port IEEE 802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 4.2 Watts (Max.) 153(L)x 92(W)x 86(H) 380g
-20C ~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Motion Detection User Accounts Firewall Reset Power Supply Power Consumption Dimension(mm) Net Weight Operating Temperature Operating Humidity Storage Temperature Storage Humidity ICCSACE, FCC, RoHS Limited 2-year warranty Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View FI9803EP High Definition Color CMOS Sensor 1.0 Megapixels 0 Lux (With IR Illuminator) Glass Lens f: 4mm(option 2.8mm,6mm,8mm) F1.2 Horizontal:70 83 Other Features Power Physical Environment Certification Warranty ITEMS Image Sensor Lens wwwwww.foscam.co
.foscam.comm Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual Infrared lamp array, night vision range up to 20 meters One 10/100Mbps RJ45 port P2P DDNS IEEE. 802.3af IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering SD card and local storage Reset button is available DC 12V/1.0A 4.2 Watts (Max.) 153(L)x 92(W)x 86(H) 380g
-20C ~60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Video Network Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Ethernet Remote Access PoE Network Protocol Operating System System Requirements Browser Motion Detection Privacy Block User Accounts Firewall Storage Reset Power Supply Power Consumption Dimension(mm) Net Weight Operating Temperature Operating Humidity Storage Temperature Storage Humidity CE, FCC, RoHS Limited 2-year warranty Other Features Power Physical Environment Certification Warranty ITEMS Image Sensor Sensor Display Resolution Min. Illumination High Definition Color CMOS Sensor 1920 x 1080 (2.0M Pixels) 0 Lux (With IR Illuminator) FI9903P 84 wwwwww.foscam.co
.foscam.comm Lens Video Network Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Ethernet Remote Access Network Protocol Operating System System Requirements Browser Other Features Physical Environment Certification Warranty Motion Detection Privacy Block User Accounts Firewall Reset Dimension(mm) Net Weight Power Consumption Operating Temperature Operating Humidity Storage Temperature Storage Humidity CE, FCC, RoHS Limited 2-year warranty Glass Lens f:4mm6mm/8mm/12mm Opention F1.2 Horizontal:70 Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 1080P(1920x1080),720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 2 Infrared Lamp Array, Night Vision Range up to 30m One 10/100Mbps RJ45 port P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available 153(L)x 92(W)x 86(H) 380g
<14 Watts
-20C ~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing 85 wwwwww.foscam.co
.foscam.comm ITEMS Image Sensor Lens Video Audio Network Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Wireless Standard Data Rate Wireless Security Network Protocol Operating System System Requirements Browser Other Features Power Motion Detection Privacy Block User Accounts Firewall Reset Power Supply Power Consumption Dimension(mm) FI9804W High Definition Color CMOS Sensor 1.0 Megapixels 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:70 Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual 12pcs IR-LEDs, night vision range up to 20 metres External standard 3.5mm interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port IEEE802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7;
Mac OS iOS, Android Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 5.5 Watts (Max.) 132(L)x 72(W)x 80(H) 86 wwwwww.foscam.co
.foscam.comm Physical Environment Certification Warranty Gross Weight Net Weight Operating Temperature Operating Humidity Storage Temperature Storage Humidity CE, FCC, RoHS Limited 2-year warranty 1186.8g 870g
-20C~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Specification FI9805W Image Sensor Lens Video Network Alarm Hardware Interface Environment Image Sensor Display Resolution Mini. Illumination focal length Aperture Angle of View Resolution View Image adjust Infrared mode Night visibility Ethernet Supported Protocol Wireless Standard Support IP address Alarm detection Alarm inform POWER Interface Audio Input/Output Interface Reset Buttons Operate Temper Operate Humidity Storage Temper Storage Humidity Dimension(mm) Net Weight High Definition Color CMOS Sensor 1.3 Megapixels 0 Lux (With IR Illuminator) f 4mm F1.2 Horizontal:70 Diagonal :75 960p(1280 x 960), 720p(1280 x 720), VGA(640 x 480) H.264 dual streaming The brightness, contrast, saturation, chromaticity, is adjustable HTTP, SMTP, UDP/IP, Off & Manually 8mm 36 IR LEDs, Night visibility up to 30 meters One 10/100Mbps RJ-45 TCP/IP, RTSP,HTTPS, DDNS, UPNP, ONVIF WIFI(IEEE802.11b/g/n) static IP address, dynamic IP address The motion detecting Support EmailFTP etc alarm inform way DC 12V/2.0A (EU,US,AU adapter or other types option), Power Consumption 8 Watts DHCP, FTP, One audio input jack, One audio output jack. One Reset
-20C ~ 60C (-4F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C(-4F ~ 140F) 0% ~ 90% non-condensing 180(L)x 98(W)x 103(H) 1300g 87 wwwwww.foscam.co
.foscam.comm PC Requirements CPU Memory Size Display Card Supported OS Browser Software Certification Warranty Upgrade ICCE, FCC, RoHS Limited 2-year warranty 2.0GHZ or above (suggested 3.0GHz) 256MB or above (suggested 1.0GHz) 64M or above Microsoft Windows 2000/XP, Vista, 7;
Mac OS iOS, Android IE8 and above version or compatible browser, Firefox, Chrome, Safari or other standard browsers Upgrade from network Specification FI9805E Image Sensor Lens Image Sensor Lens Mini. Illumination Lens Type IR_CUT Angle of View Audio Input/Output Video Network Alarm Hardware Interface Image Compression Image Frame Rate Resolution View Image adjust Infrared mode Night visibility Ethernet Supported Protocol Support IP address Alarm detection Alarm inform POWER Interface Audio Input/Output Interface Reset Buttons High Definition Color CMOS Sensor f : 4mm 0 Lux (With IR Illuminator) Glass Lens Filter can switch automatically Horizontal:70 Diagonal :75 Linear Input/Output, which can realize two-way voice the intercom H.264 25fps(50Hz), 30fps(60Hz),Down adjustable 960p(1280 x 960),720p(1280 x 720),VGA(640 x 480), H.264 dual streaming The brightness, contrast, saturation, chromaticity, adjustable Auto & Manually 8mm 36 IR LEDs, Night visibility up to 30 meters One 10/100Mbps RJ-45 TCP/IP, UDP/IP, HTTP, SMTP, FTP, DHCP, DDNS,UPNP, ONVIF static IP address, dynamic IP address The motion detecting I/O alarm Support EmailFTPI/O output alarm etc alarm inform way DC 12V/2.0A (EU,US,AU adapter or other types option), Power Consumption 8 Watts is One audio input jack, One audio output jack. One Reset 88 wwwwww.foscam.co
.foscam.comm I/O alarm interface Control Interface PoE Standard Input Voltage Output Voltage Output Power Wiring standards Operate Temper Operate Humidity Storage Temper Storage Humidity Dimension Net Weight Gross Weight CPU Memory Size Display Card Supported OS Browser PoE Environment PC Requirements Software Certification Warranty Upgrade CE,FCC,RoHS Limited 2-year warranty transparent channel External Input / output terminal block one RS - 485 port, support of transmission IEEE 802.3af DC 36V~DC 57V DC 12V/2.0A 15.4W (Max.) 100M BASE-T
-20C ~ 60C (-4F ~ 140F) 20% ~ 85% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing 245(L)X196(W)X112(H)mm. 900g 1150g 2.0GHZ or above (suggested 3.0GHz) 256MB or above (suggested 1.0GHz) 64M or above Microsoft Windows 2000/XP, Vista, 7;
Mac OS iOS, Android IE8 and above version or compatible browser, Firefox, Chrome, Safari or other standard browsers Upgrade from network ITEMS Image Sensor Lens Video Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of view Image Compression Image Frame Rate Resolution Stream FI9900P High Definition Color CMOS Sensor 1920 x 1080 (2.0M Pixels) 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:96, Diagonal :102 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 1080P(1920x1080),720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream 89 wwwwww.foscam.co
.foscam.comm Audio Network Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Wireless Standard Data Rate Wireless Security Remote Access Network Protocol Operating System System Requirements Browser Motion Detection Privacy Block User Accounts Firewall Reset Power Supply Power Consumption Dimension(LxWxH) Net Weight Waterproof Operating Temperature Operating Humidity Storage Temperature Storage Humidity FCCICCEWEEEIP66 Limited 2-year warranty Other Features Power Physical Environment Certification Warranty The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 30pcs IR-LED, Night Vision Range up to 20m External RCA interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port IEEE802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 P2P DDNS IPTCPUDPHTTPHTTPSSMTPFTPDHCP DDNSUPnPRTSPONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 5 Watts (Max.) 98(L)x65 (W)x62 (H) 255g IP66
-10C~ 60C (14F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing 90 ITEMS Image Sensor Lens Video Audio Network Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of view Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Remote Access Network Protocol Operating System System Requirements Browser Other Features Motion Detection Privacy Block User Accounts Firewall Reset Power Supply POE Standard Power Consumption Dimension(LxWxH) Net Weight Environment Waterproof Physical Power wwwwww.foscam.co
.foscam.comm FI9900EP High Definition Color CMOS Sensor 1920 x 1080 (2.0M Pixels) 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:96, Diagonal :102 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 1080P(1920x1080),720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 30pcs IR-LED, Night Vision Range up to 20m External RCA interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port P2P DDNS IPTCPUDPHTTPHTTPSSMTPFTPDHCP DDNSUPnPRTSPONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari. Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 802.3af 5 Watts (Max.) 98(L)x65 (W)x62 (H) 255g IP66 91 wwwwww.foscam.co
.foscam.comm Operating Temperature Operating Humidity Storage Temperature Storage Humidity FCCICCEWEEEIP66 Limited 2-year warranty
-10C~ 60C (14F ~ 140F) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Certification Warranty ITEMS Image Sensor Lens Video Audio Sensor Display Resolution Min. Illumination Lens Type focal length Aperture Angle of View Image Compression Image Frame Rate Resolution Stream Image adjustment Flip image Infrared mode Night visibility Input/Output Audio Compression Ethernet Wireless Standard Network Data Rate Wireless Security Remote Access Network Protocol Operating System System Requirements Browser FI9800P High Definition Color CMOS Sensor 1080 x 720 (1.0M Pixels) 0 Lux (With IR Illuminator) Glass Lens f:2.8mm F1.2 Horizontal:70 Diagonal :75 H.264 30fps(60Hz), 25fps(50Hz), downward adjustable 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240) dual stream The hue, brightness, contrast, saturation, sharpness are adjustable flip and mirror Automatic or manual With 30pcs IR-LED, Night Vision Range up to 20m External RCA interface for two-way audio PCM/G.726 One 10/100Mbps RJ45 port IEEE 802.11b/g/n IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.). WEP, WPA, WPA2 P2P DDNS IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS, UPnP, RTSP, ONVIF Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS Microsoft IE8 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
92 Apple Safari. wwwwww.foscam.co
.foscam.comm Other Features Power Physical Environment Certification Warranty Motion Detection Privacy Block User Accounts Firewall Reset Power Supply Power Consumption Dimension(mm) Net Weight Waterproof Operating Temperature Operating Humidity Storage Temperature Storage Humidity FCCICCEWEEEIP66 Limited 2-year warranty Alarm via E-Mail, upload alarm snapshot to FTP Set privacy area manually Three levels user role Supports IP Filtering Reset button is available DC 12V/1.0A 4.2 Watts (Max.) 162(L)x 350g IP66
-10C ~ 55C (14F ~ 140F) x64 (H) 68(W) 10% ~ 80% non-condensing
-20C ~ 60C (-4F ~ 140F) 0% ~ 90% non-condensing Attention: Power adapter should be used between -20-40, and 20%-90% relative humidity. 6.4 CE & FCC Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15 of the FCC Rules. Operation is subject to the following two conditions. This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the installation manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is like to cause harmful interference, in which case the user will be required to correct the interference at his own expense. 93 wwwwww.foscam.co
.foscam.comm FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. 6.5 WARRANTY ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications. If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask for return/replacement/repair service. Hardware Warranty Information FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories. Limited Hardware Warranty FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM. This limited hardware warranty does not cover:
Software, including the software added to the products through our factory-integration system, software that included in the CD,etc. Usage that is not in accordance with product instructions. Failure to follow the product instructions. Abuse firmware upgrade without the authorized technicians guidance. Normal wear and tear. 94 Return Procedures Please read FOSCAM warranty policy & policy of your reseller first before sending items back to wwwwww.foscam.co
.foscam.comm point-of-purchase. Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request. After receiving your RMA case number, pack the item(s) very well with the original box and all the original accessories included such as power adapters, brackets, cables, manuals, and driver CD disks. Write your RMA number and the return reason (the problem of the product) on the warranty card along with the complete package to send them back. Replacement Services If customers ask for replacement service, please contact point-of-purchase and follow their policy. Our technicians will inspect all items returned for replacement requests. If the retuned product is found in working order, we will return the same item received. However customers shall be responsible for all shipping & handling charges incurred for getting the units back to customers. If returned products are found defective, we will replace the product and assume the shipping cost for sending back the replacement unit to customers. If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice for a Substitute item at the same equal value. We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 days after the product is delivered. Our technicians will test the product before send out the replacement, any other demand for more than two times replacement for the same product during replacement limit will be rejected. Replaced products are warranted from the balance of the former warranty period. Warranty Forfeiture Warranty is void if purchase from unauthorized distributor or reseller. Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered with. Warranty is void for mishandling, improper use, or defacing the product. Abuse firmware upgrade without the authorized technicians guidance. Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packaging when returned for RMA purposes. Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty. Warranty is void if product is damaged due to improper working environment or operation. (For example, improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.) Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM. Damage caused by improper installation of third-party products. Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc. Product beyond limited warranty. 95 wwwwww.foscam.co
.foscam.comm Shipping Fee If products are defective or damaged under normal use or operation in the replacement limit, distributors or resellers are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase. During replacement limit, if customers ask for replacement due to the product does not fit for customers personal expectation, customers should responsible for both shipping fee. Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit. Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM. Different region may have different service fee, please contact the point-of-purchase to confirm that before you ask for this service. Our technicians will quote the total price after detect the product, If customers refused to repair after the quotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free. Repaired product out of warranty will obtains 3-month warranty from the date of the product back to customers. Limitation of Liability FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller promised some extra commitment or warranty; please ask for written documents to protect your rights and interests. FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow their refund/return policy. FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability. All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited., registered in the U.S. and other countries. 96 wwwwww.foscam.co
.foscam.comm 7 Obtaining Technical Support While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this Users Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com . 97 IC Warning This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. This radio transmitter (identify the device by certification number, or model number if Category II) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Le prsent metteur radio (identifier le dispositif par son numro de certification ou son numro de modle s'il fait partie du matriel de catgorie I) a t approuv par Industrie Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal et l'impdance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est suprieur au gain maximal indiqu, sont strictement interdits pour l'exploitation de l'metteur. The device been tested is compliance with RF field strength limits, users can obtain Canadian information on RF exposure and compliance. The minimum distance from body to use the device is 20cm. Le prsent appareil est conforme Aprs examen de ce matriel aux conformit ou aux limites dintensit de champ RF, les utilisateurs peuvent sur lexposition aux radiofrquences et la conformit and compliance dacqurir les informations correspondantes.La distance minimale du corps utiliser le dispositif est de 20cm.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2017-08-09 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
2 | 2015-09-30 | 2422 ~ 2452 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2017-08-09
|
||||
1 2 |
2015-09-30
|
|||||
1 2 | Applicant's complete, legal business name |
ShenZhen Foscam Intelligent Technology Co., Ltd.
|
||||
1 2 | FCC Registration Number (FRN) |
0022772438
|
||||
1 2 | Physical Address |
9/F, Block F5, TCL International E City, No.1001 ZhongShanyuan Rd., NanShan District
|
||||
1 2 |
9/F, Block F5, TCL International E City, No.1001
|
|||||
1 2 |
Shenzhen, N/A
|
|||||
1 2 |
Shenzhen, N/A 518000
|
|||||
1 2 |
China
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
t******@timcoengr.com
|
||||
1 2 |
b******@baclcorp.com
|
|||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
ZDE
|
||||
1 2 | Equipment Product Code |
FI9800P
|
||||
1 2 |
FI9800P
|
|||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
D**** T******
|
||||
1 2 | Telephone Number |
0755-******** Extension:
|
||||
1 2 | Fax Number |
0755-********
|
||||
1 2 |
d******@foscam.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Outdoor HD IP Camera | ||||
1 2 | Portable High Fidelity High Resolution Music Player) | |||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Power listed is conducted. End-users must be provided with the specific operating instructions for satisfying RF exposure compliance. The device must operate with the minimum separation distance tested for compliance, as described in this filing, which is 20 cm. | ||||
1 2 | Output power listed is conducted. The devices must be professionally installed. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Shenzhen SEM Test Technology Co. Ltd
|
||||
1 2 |
Bay Area Compliance Laboratory Corp. (Shenzhen)
|
|||||
1 2 | Name |
J****** S******
|
||||
1 2 |
J******** C****
|
|||||
1 2 | Telephone Number |
86 75******** Extension:
|
||||
1 2 |
08675******** Extension:
|
|||||
1 2 | Fax Number |
86-75********
|
||||
1 2 |
08675********
|
|||||
1 2 |
j******@semtest.com.cn
|
|||||
1 2 |
j******@baclcorp.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2412.00000000 | 2462.00000000 | 0.0182000 | ||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 2412 | 2462 | 0.03412 | ||||||||||||||||||||||||||||||||||||
2 | 2 | 15C | 2422 | 2452 | 0.01054 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC