1. Prepare Avalid nano-SIM card. MF28 Lets 89F go Gettting started with your d evice. View the label on your device to get the default information. The following figure is for your reference only. 1 3 2 4 2. Inse ertthenano d o-SIM Card 3. Pow wer on You ur Device Connect the e power adapte er to your device e and then your device will be ppowered Open the s lot cover at the bottom of the d evice and inserrtthenano-SIM ccard. on and con nect to the Inter rnet automatica ally 4. Acc cess the In nternet the In nternet. Wi-Fi i:Get the defaul lt WLAN SSID a and WLAN key(
(password) on t the label Network cable(RJ45):Connect with the computervia port WAN/LAN1 or and c connect to the W Wi-Fi network wit th your mobile d device, and then n access LAN2 and access the Internet. 5 7 6 8 5. Change YourDevice Settings Cable B Broadband d Mode You can change the device settings by logging in to the 4G CPE web page. Your device e supports the c cable broadban nd mode and yo ou can use this s service 1. View the label on your device to get thedefault Device Manager Website IP from your s service provider to access the In nternet. addressandWebsite Password. 1. Connec ct the WAN/LAN N1 port and the broadband serv vice network po ort with a network k cable. 2. Log in t to the 4G CPE w web page. 3. Change e the operation mode to Cable Broadband Mo ode. NOTE:
Please disc 4. Set the connect from the detailedparame 5. Use yo ur clients to acc e Internet first a and then you can etersgiven by yo our service prov et. cess the Interne n change the m vider. mode. 2. Launch the Internet browser and enter theDevice Manager Website IP address in the address bar. 3. Input the Website Password and then click Login. 4. After the 4G CPE web page is opened, you can change the Wi-Fi SSID, password or other settings. Mesh Network Function To set you r mesh networ rk:
Your device supports the mesh network function. You can use your device and 1. Log in to the 4G CPE web page. other devices of the same model to form a larger range of Wi-Fi network in your 2. View t he current mes h network statu k s and then click
. house, and ensure seamless Wi-Fi roaming when you move. 3. Click to switch h on the mesh n etwork and then n click Wi-Fi se ettings. 4. Set th e Mesh Networ rk Wi-Fi parame eters for your m mesh network a and then click A Apply. 5. Add su ub node device to the mesh ne etwork. 6. Enjoy your mesh netw work. NOTE:
Please rem or other clie member the Wi-F ents will use the Fi parameters y em to join in you you set. Your sm mart phone, pad k. ur mesh network d, laptop 9 11 10 12 Telepho one Funct tion WPS Function Your devic ce supports the e telephone fu unction. Before e using the te elephone Your device supports the WPS function. You can use this function to connect a function, yo ou need to inser rt the nano-SIM card and conne ect the telephon ne. client to your device. To make a c call:
1. Pick up p the handset. 2. Dial the e telephone num mber. 3. Wait for r the call to be c connected. 1. Press and hold the WPS button for about 5 seconds to activate the WPS function. 2. Enable the WPS function on your client. 3. Follow the system prompts on your client to establish the connection. Indicato or Lights and Interffaces 1. POWER 2. WIFI White on: Power is on and external power supply is working normally. Off: Power is off. White on:
Wi-Fi works normally withon data transmission. Mesh network works normally. White blinking(slowly):
Wi-Fi works normally with data transmission. The mesh network function is enabled and the mesh network isnt created. The mesh network is created unsuccessfully. White blinking(fast):
WPS is activating. The mesh network is being created. Off: Wi-Fi is off. The device isnot registered to the mobile network. There is no nano-SIM card inserted. There is no network service available. Green on: The device isregistered to the 2G/3Gmobile network. Green blinking: The device isconnected to the 2G/3Gmobile network and data is being transferred. Whiteon: The device isregistered to the 4GLTE network. White blinking: The device isconnected to the 4G LTE network and data is being transferred. 3. NETWORK Red on:The device is in error status. 4. WPS key Press and hold for about 5 seconds to activate the WPS function. 5 External antenna Connect to external antennas. 13 14 port 6 PHONE port 7. LAN ports 8. Power port 9. nano-SIMcard slotandreset hole Connect to a telephone. WAN/LAN1 port: Connect to the WAN in the Cable Broadband Mode or connect to a PC. LAN2 port: Connect to a PC. Connect to the power adapter. Insert your nano-SIM card. Reset hole: Press and hold for about 3 seconds to restore your device to the factory settings. Troubleshooting Internet Related Problems Symptoms Possible Problems / Solutions I cannot access the Internet at all. Please check your configuration settings. Please wait 1~ 2 minutes for the device to initialize. Check your network indicators. The download or upload speed is very The speed is dependent on signal strength. Check your slow. signal strength and network type. I cannot visit the 4G CPE web page. Enter the correct IP address. You can view the label 15 I cannot establish the Wi-Fi connection between my device and the client. on your device to get the default IP address. Only use one network adapter in your PC. Do not use any proxy server. Make sure the Wi-Fi function is active. Refresh network list and select the correct SSID. Check the IP address to make sure your client can obtain an IP address automatically in the Internet protocol (TCP/IP) properties. Type the correct network key (Wi-Fi password) when you connect to the device. 16 Voice Related Problems Others Symptoms Possible Problems/ Solutions Symptoms Possible Problems / Solutions Problems with the passwords. For the default Wi-Fi connection password and the default password of the 4G CPE web page, please check the label on the device. If you changed the passwords and forgot them, you need to restore the device to the factory default settings. There is no dial tone. Please wait for 1~2 minutes after the device is turned on. Please checkthe NETWORK indicator. If you have no good RF reception, change the location of the device. There is a prompt / phone alert /
Make sure your nano-SIM card is inserted correctly and announcement as soon as I lift the the PIN number has been entered. If the PIN number has phone off the hook. been entered incorrectly then you will need to enter the The line is noisy/distorted when I lift the phone off the hook. PUK code when prompted. Remove any electrical appliance which is too close to the phone or your device. The cable or phone set might be faulty. I hear a rapid engaged tone as soon as I lift the phone off the hook. Put the phone on the hook and try again. Please contact your service provider. After dialing the last digit I hear When you have finished dialing you can press the # key nothing/silence. or wait 4~8 seconds to connect the call. 18 20 17 19 Getting More Help You can get help by:
Sending an email to mobile@zte.com.cn Visiting https://www.ztedevices.com LEGAL INFORMATION Copyright 2021 ZTE CORPORATION. All rights reserved. No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice. Images and screenshots used in this guide may differ from the actual product. Content in this guide may differ from the actual product or software. ZTE and the ZTE logos are trademarks of ZTE Corporation. Other trademarks and trade names are those of their respective owners. Corporation. Notice Disclaimer Trademarks Version No.: R1.0 Warning and Notice Safety Precautions Some electronic devices may be susceptible to electromagnetic interference. Locate the device away from TV set, radio and other electronic equipment to avoid electromagnetic interference. The device may interfere with medical devices like hearing aids and pacemakers. Consult a physician or i. Reasonable abrasion. the manufacturer of the medical device before using it. Please keep yourself at least 20 centimeters away from your device. Do not use your device in dangerous environments such as oil terminals or chemical factories where there are explosive gases or explosive products being processed. Please use original accessories or accessories that are authorized by ZTE. Unauthorized accessories may affect the device performance, damage the device or cause danger to you. Do not attempt to dismantle the device. There are no user-serviceable parts. Do not allow the device or accessories to come into contact with liquid or moisture at any time. Do not immerse the device in any liquid. Do not place objects on top of the device. This may lead to overheating of the device. The device must be placed in awell-ventilated environment for use. Do not expose the device to direct sunlight or store it in hot areas. High temperature can shorten the life of electronic devices. Do not allow children to play with the device or power adapter. The device is for indoor use only. Do not use the device outside. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. Cleaning and Maintaining Use an antistatic cloth to clean the device. Do not use chemical or abrasive cleanser as these could damage the plastic case. Turn off your device before you clean it. Use the device within the temperature range of -20~+55, and the storage temperature range is -40
~+70. The humidity range is 5%~95%. Do not use your device during a thunderstorm. Remove the mains power pack from the wall socket. Limited Warranty This warranty does not apply to defects or errors in the product caused by:
ii. End users failure to follow ZTEs installation, operation or maintenance instructions or procedures. iii. End users mishandling, misuse, negligence, or improper installation, disassembly, storage, servicing iv. Modifications or repairs not provided by ZTE or a ZTE-certified individual. v. Power failures, surges, fire, flood, accidents, and actions of third parties or other events outside ZTEs vi. Usage of third-party products or usage in conjunction with third-party products if such defects are due or operation of the product. reasonable control. to the combined usage. vii. Any other cause beyond the range of normal usage intended for the product. End users have no right to reject or return the product, or receive a refund for the product from ZTE under the above-mentioned situations. This warranty is end users sole remedy and ZTEs sole liability for defective or nonconforming items, and is in lieu of all other warranties, expressed, implied or statutory, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, unless otherwise required under the mandatory provisions of the law. Limitation of Liability ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using of this product, no matter whether or not ZTE had been advised, knew or should have known of the possibility of such damages, including, but not limited to lost profits, interruption of business, cost of capital, cost of substitute facilities or product, or any downtime 21 22 FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to The transmitter is using external antenna that operate at 20cm or more from nearby persons. The FCC grant can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: SRQ-MF289F. IC Notice This radio transmitter (identify the device by certification number, or model number if Category II) has been radio communications. However, there is no guarantee that interference will not occur in a particular approved by Industry Canada to operate with the antenna types listed below with the maximum permissible installation If this equipment does cause harmful interference to radio or television reception, which can be gain and required antenna impedance for each antenna type indicated. Antenna types not included in this determined by turning the equipment off and on, the user is encouraged to try to correct the interference by list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver. Immediately following the above notice, the manufacturer shall provide a list of all antenna types approved for use with the transmitter, indicating the maximum permission antenna gain (in dBi) and required this device. impedance for each.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
-Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. IC: 5200E-MF289F void the users authority to operate the equipment. Radio Frequency (RF) Exposure Your device contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your device, the system handling your connection controls the power level at which your device transmits. Important safety information regarding radiofrequency radiation (RF) exposure. To ensure compliance with RF exposure guidelines the device must be used with a separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits. 23 24 cost. IC Radiation Exposure Statement This device complies with IC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the IC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. Cetappareilestconforme aux limitesd'exposition aux rayonnements de la CNR-102 definies pour unenvironnement non controleAfind'eviter la possibilite de depasser les limitesd'expositionauxfrequences radio de la CNR-102, la proximitehumaine a l'antenne ne doit pas etreinferieure a 20 cm (8 pouces) pendant le fonctionnementnorma. ZTE CORPORATION Postcode: 518057 NO. 55, Hi-tech Road South, Shenzhen, P.R.China 25 26