MC7010CA Quick Start Guide 1 View this label to get the default Password . Scan this QR code to download the Install Helper application. 2 LEGAL INFORMATION Copyright 2021 ZTE CORPORATION. All rights reserved. ZTE Corporation. Notice this guide without prior notice. Disclaimer No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation reserves the right to make modifications on print errors or update specifications in Images and screenshots used in this guide may differ from the actual product. Content in this guide may differ from the actual product or software. Trademarks ZTE and the ZTE logos are trademarks of ZTE Corporation. Other trademarks and trade names are those of their respective owners. Version No.: R1.0 3 Unpacking and Preparations Before installing the device, make sure that all items listed in the packing list are present. If something is missing or damaged, pleasecontact ZTE technical support. Packing List The MC7010CA ODU CPE The Quick Start Guide 1 Cover plate kit: Anti-theft screw*2,Screw anti-theft removal wrench*1, one CAT5E Network cable(for connecting the device and the POE adapter) 4 Mounting Kit:Metal bracket, 1 POE adapter and AC Power 1 RJ-45 Network cable (for Backplane, Metal clamp, cord connecting the POE adapter M6 expansion bolts & M6 expansion spigots*4,M3 crosshead screws*5 and PC/Router) Prepare the following accessories(not included):
Crosshead screwdriver Flat head screwdriver Hammer drill Marker pens Installation Precautions Do not install the device in the following directions:
Do not install the device with Do not install the device Do not install the device the interface side facing horizontally. tilted. upwards. WARNING!
The device must be installed downwards and vertically. It is not recommended to install the device in other directions(including but not limited to the above scenarios). ZTE is not liable for any problem caused by the installation in other incorrect directions. Do not install the device at a high position (lightning area). The device must be placed in a well-ventilated environment for use. If possible, install the device in a place with less direct sunlight, for example, in the shade. The device must not be installed at the outlet of the exhaust pipe, or installed in a place where water passes through, for example, a rain shed. The device shall be installed in the position of the site survey design drawings and within the protection range of 45 of the lightning rod. In high mountains and areas with heavy lightning (the number of thunderstorm days per year exceeds 180), ensure that the device is within the protection range of 30of the lightning rod. When the device is mounted on the wall, it should better be more than 1 m away from the grounding cable of the lightning rod and more than 20 cm away from the lightning protection 5 zone. When installing the device against a pole, do not install a lightning rod on the pole. It is recommended that an independent lightning rod be installed near the pole. If a lightning rod is installed on the pole, it is recommended that the lightning rod be led out and grounded directly. The mounting pole must be firm, cannot be shaken and must meet the wind-resistant requirements (not less than level-10 wind speed). The mounting pole should be vertical, and the vertical error should be less than 2. Installation Modes You can install the device in either of the following ways:
Install the device on a wall. Install the device against a pole. Requirements of Installation Space 6 Recommended Installation Locations 7 1.Installing the nano-SIM Card Insert the nano-SIM card to the SIM card slot as shown. WARNING!
Your device does not support(U)SIM cards,micro-SIM cards or any other non-standard SIM cards. To avoid damage to the device, do not use those cards or any card holders. 8 2.Installing the Network Cable 1. into the holes at the bottom of the device. Connect the RJ45 to the network port on the MC7010CA while the two screws are also inserted 2. Push the cover plate upwards until it is secured, and use a screw anti-theft removal wrench to install the cover plate on the device. 3. Reserve enough length of the network cable,and crimp the RJ45. 9 3.Using Install Helper Application to Detect Position Before installingthe MC7010CA, you can install the Install Helper applicationon your mobile phone and connect to the device to detect the signal strength and help you detect and locate the installation location. NOTE:
View the label on this guide to get the link or QR cord to download the Install Helper application. Powering on the MC7010CA 1. the POE adapter. Connect the CAT5Enetwork cable which is from the MC7010CA to the network port(RJ45-2) on 2. Connect the power connector on the POE adapter to the socket. Connecting to the MC7010CA Before connecting to the device, make sure that you have installed the Install Helper application and turn Bluetooth on of your phone. 1. Open the app list and touchInstall Helper. 2. Touch CONNECT TO DEVICE and select MC7010CA.The Bluetooth of the device will turn on automatically, and your phone automatically scans for and displays the IDs of all available Bluetooth devices in range. 3. Touch the device you want to pair with. 4. Touch PAIR& CONNECT >PAIRto accept the connection. 5. Enter the password and touch OK to manage the device. NOTE:
View the label onthis guideto get the default password. Detecting and AdjustingInstallation Position 1. Move the device around the mounting wall/pole or try different positions and touch DETECT 2. Follow the on-screen instructions to attach the device to your target position, and slowly move it until it provides feedback. POSITION. NOTE:
adjustment. The device does not support elevation angle adjustment. It only supports horizontal 180 3. The signal strength at the current position is displayed(Perfect, Great, Good, Poor and 10 Terrible).You can touch view details to view the network details. When the device signal is detected, your phone automatically beeps. The louder the sound and the stronger the vibration, the better the signal strength. NOTE:
Touch FINISH to end the detection and select whether to save the current position if needed. 4. Continue the detection until the desired position is detected, and save or continue to adjust the position as prompted. Powering off the MC7010CA After the installation position is determined,disconnect the POE adapter from the device. 11 4.Installing Your Device Installing the Device on a Wall 1. Mark the positions for drilling holes on the wall. 2. Firstly, use a 6mmpercussion drill to drill holes at the marked positions, and install four M6 expansionspigots.Secondly, use four M6 expansion bolts to fix the bracket to the wall. CAUTION:
The screw hole of the bracketfaces upwards. Do not install the bracketupside down.Otherwise,the screw cannot be installed later. 12 3. Use fourM3 crosshead screws to install the backplaneon the device. 4. Firstly, fasten the backplane to the installed bracket through the upper and lower slots, and align the hole on thebackplane with the hole on the bracket.Secondly, use one M3crosshead screw to install the MC7010CA on the bracket. 13 Installing the Device against a Pole 1. Use ascrewdriverto loosen the clamp and release the buckle. 2. Pass the clamp through the U-shape groove on the bracket to install the bracket against the pole. CAUTION:
The screw hole of the bracket faces upwards. Do not install the bracketupside down.Otherwise,the screw cannot be installed later. 3. Adjust the clamp to the proper tightening position, press the buckle and use a screwdriver to lock the clampto fix the bracket. 14 4. Use four M3 the backplane on crosshead screws to install the device. 15 5. Firstly, fasten the backplane to the installed bracket through the upper and lower slots, and align the hole on the backplane with the hole on the bracket. Secondly, use one M3crosshead screw to install the MC7010CA on the bracket. NOTE:
Before installing the device on the bracket, you can move the device horizontally and slowly on the pole tofurther adjust the position if needed. 16 5.Connecting the POE Adapter 1. Connect the CAT5Enetwork cable which is from the MC7010CA to the network port(RJ45-2) on 2. Connect the PC network port(RJ45-1) on the POE adapterto yourPC/IDU(router) with the the POE adapter. RJ-45 network cable. 17 Installation Check Device Installation:
The MC7010CA is installed firmly. The network cables are installed firmly. The cover plate on the device is installed. The nano-SIM card is installed. The network interface on the POE adapter is installed correctly. CablesInstallation:
Verify that all cables are connected properly, cable connectors aresecure. Cables should be laid in aclear and straight manner without crossing each other. There is no obvious curve or slant. Cables do not hang in the air or cross each other. 18 System Power-On Powering on the device Connect the power connector on the POE adapter to the socket. The POE adapter starts to supply power to the MC7010CA. When the indicatorof the POE adapter and the POWER LEDof thedevice turns green, the MC7010CAis correctly powered. Preliminary Device Acceptance 1. Check indicator status. 2. Connect the device to a PC and log in to the configuration pageto view the device status. 19 LED Behavior When setting up the MC7010CA, the LED will have the following behavior. Indicator POWER Status On Off Description Power is on and external power supply is working normally. Power is off. NETWORK Red blinking The device is in error status:
The device isnot registered to the mobile network. There is no nano-SIM card inserted. Green on There is no network service available. The device isregistered or connected to the 5G networkand data is being transferred. Green blinking The device isconnected or connected to the 3G/4G LTE network and data is being transferred. LAN Green on The LAN port is connected. Green blinking Data is being transferred. Off On Off The LAN port is not connected. Three lights show the signal strength. More lightson means better signals. There is no signal or no nano-SIM card is inserted. To avoid light pollution and save energy, indicators will be turned off after the device operates normally for about 15 minutes. If indicators need to be solid on, you can change its settings on the MC7010CA configuration page. When a problem occurs, indicators will be automatically lighted up again to help you check the device status. After the problem is resolved, indicators will be turned off immediately. SIGNAL
(Three lights) NOTES:
20 Logging in to the MC7010CA Page 1. Ensure that the connection between your device and the PC/ routeris correct. 2. Launch the Internet browser and enter http://192.168.254.1 in the address bar. 3. Enter the passwordto log in to the MC7010CA configuration page NOTE:
View the label on this guideto get the default password. 21 Accessing the Internet After a PC/router is successfully connected to your device, you can access the Internet in Automatic or Manual mode. The default mode is Automatic. Mode Operation Automatic Your device is automatically connected to the Internet, and you can surf on the Internet through the router. Manual 1. Log in to the MC7010CA configuration page. 2. Select Set internet>Connection Mode> Manual, and then click Apply. 3. Click twiceto return to the home page, and click or NOTES:
To change the current connection setting, please disconnect from the Internet first. To modify the parameters of your device, log in to the MC7010CAconfiguration page. 22 Confirming the Connection Status and Making More Settings Confirming the Connection Status The connection status related information is displayed when you log in to the configuration home page, and the Status Information below shows the information about System information, LAN details, Cellular connection status, WAN connection status and advanced status details. You can touch Detail Informationto get more details. To see details on the connected session, touch Data Usageat the bottom left of the page. Making More Settings At the bottom left of the home page, you can sendSMS, add Phonebook and touch Advanced Settings to make more settings of your device. 23 Troubleshooting Problem Recommended Action The PC/router Ensure that your nano-SIMcard is connected to available. the device Change the location and find a cannot access place with good signal. the Internet. Check the settings of the LAN connection mode. Contact your service provider and confirm your APN settings. The Enter the correct address. The MC7010CA default address is configuration http://192.168.254.1. page cannot Use only one network adapter in be visited. your PC. Do not use any proxy server. NOTE:
You can press and hold the RESET button at the bottom of the device for about 3 seconds to restore your device to the factory settings if needed. 24 Getting More Help You can get help by:
Sending an email to mobile@zte.com.cn Visiting www.ztedevices.com 25 Warning and Notice Radio Frequency Interference General Statement on Interference Some electronic devices may be susceptible to electromagnetic interference. Locate the device away from TV set, radio and other electronic equipment to avoid electromagnetic interference. Medical Equipment Switch off your wireless device when you are requested to do so in hospitals, clinics or healthcare facilities. These requests are designed to prevent possible interference with Care must be taken when using your device in close proximity to personal medical devices, sensitive medical equipment. such as pacemakers and hearing aids. Please consult your doctor and the medical device manufacturers to determine if the operation of the device may interfere with the operation of your medical devices. Explosive Environments Do not use your device in dangerous environments such as petrol stations or chemical factories where there are explosive gases or explosive products being processed. In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Do not store or transport the device in containers with flammable liquids, gases, or explosives. Product Handling Please keep yourself at least 20 centimeters away from your device. To avoid circuit malfunctions, do not use the device in dusty, damp or dirty environments or close to magnetic fields. Before connecting or disconnecting the device cable, stop using the device and disconnect the power adapter. You should keep your hands dry during the operation. When placing your device, keep it away from electrical appliances with strong magnetic or electric fields, such as microwave ovens and refrigerators. Do not expose your device or its accessories to liquid, moisture or high humidity. Keep them in a well-ventilated and cool environment away from direct sunlight. Keep your device or its accessories away from sources of heat and fire. High temperature can shorten the life of electronic devices. 26 Do not wrap, seal or cover the device with towels or other objects. Do not use the device in a closed environment such as a box to avoid damage to the device due to poor heat dissipation. Do not allow the device or accessories to come into contact with liquid or moisture at any time. Your device may become warm during normal use. If the device temperature is too high, do Do not immerse the device in any liquid. not touch it. Do not touch the antenna unnecessarily. Do not drop, throw or try to bend your device or its accessories. Do not paint your device or its accessories. Do not allow children to play with the device or power adapter. Doing so may result in damage or explosion. Small Children Do not leave your device and its accessories within the reach of small children or allow them to play with it.They could hurt themselves or others, or could accidentally damage the device. Your device contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard. Accessories Please use original accessories or accessories that are authorized by ZTE. Unauthorized accessories may affect the device performance, damage the device or cause danger to you. Using other types of accessories may void the device warranty, violate the local regulations and laws, and cause an accident. To obtain approved accessories, please contact an authorized service center. Electrical Safety easily accessible. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be The power plug is intended as a device to disconnect the power. When the device is not in use, please unplug the power adapter from the power outlet and the Do not drop or hit the power adapter. If it is damaged, please contact an authorized service If the power plug or power cable is damaged, stop using it immediately. Continued use may device. center for inspection. cause electric shock or fire. adapter. Do not touch the power cable with wet hands, or pull the power cable to disconnect the power 27 To avoid short circuit, malfunction or electric shock, do not touch the device or power adapter with wet hands. When the power adapter is exposed to rain, liquid or severe moisture, stop using it and contact an authorized service center for inspection. Cleaning and Maintenance The recommended operating temperatures are -40 C to +55 C and the storage temperatures are -40 C to +70 C. The humidity range is 5% ~ 95%. During storage, transportation, and use of the device, keep it dry and avoid sharp collisions with other objects. Keep the device and its accessories dry. Do not use external heating devices such as microwave ovens or hair dryers to dry them. Do not place the device and its accessories in areas where the temperature is too high or too low. Otherwise, the device may malfunction, catch fire or explode. Do not cause strong impacts to the device and its accessories. Otherwise, the device may malfunction, catch fire or explode. When not using the device for a long period, power it off and remove all cables connected to it. If any abnormal phenomenon (such as smoke, unusual sound or peculiar smell) occurs, stop using it immediately, disconnect the power adapter, unplug all cables connected to the device, and contact an authorized service center. Do not step on, pull, or excessively bend the device cables. Otherwise the cables may be damaged and the device may malfunction. Before cleaning and maintenance, stop using the device, close all applications, and disconnect all cables connected to it. Use an antistatic cloth to clean the device and its accessories. Do not use harsh chemicals, cleaning solvents, or aerosols to clean them. Power off your device before you clean it. Do not attempt to disassemble the device or its accessories. Unauthorized disassembly or modification will void the warranty. Only qualified personnel can service or repair the device or its accessories. If your device (or its accessories) has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center. Environmental Protection Do not dispose of the device and its accessories as household garbage. Please comply with your local laws and regulations regarding the disposal of the device and its accessories. Limited Warranty 28 This warranty does not apply to defects or errors in the product caused by:
ii. End users failure to follow ZTEs installation, operation or maintenance instructions or i. Reasonable abrasion. procedures. iii. End users mishandling, misuse, negligence, or improper installation, disassembly, storage, servicing or operation of the product. iv. Modifications or repairs not provided by ZTE or a ZTE-certified individual. v. Power failures, surges, fire, flood, accidents, and actions of third parties or other events outside vi. Usage of third-party products or usage in conjunction with third-party products if such defects are ZTEs reasonable control. due to the combined usage. vii. Any other cause beyond the range of normal usage intended for the product. End users have no right to reject or return the product, or receive a refund for the product from ZTE under the above-mentioned situations. This warranty is end users sole remedy and ZTEs sole liability for defective or nonconforming items, and is in lieu of all other warranties, expressed, implied or statutory, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, unless otherwise required under the mandatory provisions of the law. Limitation of Liability ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using of this product, no matter whether or not ZTE had been advised, knew or should have known of the possibility of such damages, including, but not limited to lost profits, interruption of business, cost of capital, cost of substitute facilities or product, or any downtime cost. 29 FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. During SAR testing, this device is set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 10 mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The exposure standard for wireless employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. 30 Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-MC7010CA. For this device, the highest reported SAR value for near the body is 0.51 W/kg. While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement. SAR compliance for body operation is based on a separation distance of 10 mm between the unit and the human body. Carry this device, at least 10 mm away from your body to ensure RF exposure level compliant or lower to the reported level. To support body operation, choose the belt clips or holsters, which do not contain metallic components, to maintain a separation of 10 mm between this and your body. IC Notice This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and operation of the device .
(2) this device must accept any interference, including interference that may cause undesired Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. IC Notice:
This device compliesnwith RSS247 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference. This Class B digital apparatus complies with Canadian ICES-003.
(Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.) 31 IC: 5200E-MC7010CA IC Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This equipment should be installed and operated with minimum distance 1.5 cm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. NO. 55, Hi-tech Road South, ShenZhen, P.R.China ZTE CORPORATION Postcode: 518057 32