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AX PRO User Manual AX PRO User Manual Legal Information 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved. About this Manual The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website
(https://www.hikvision.com/). Please use this Manual with the guidance and assistance of professionals trained in supporting the Product. Trademarks and other Hikvision's trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned are the properties of their respective owners. Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED AS IS AND WITH ALL FAULTS AND ERRORS. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS. YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR i AX PRO User Manual PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. ii AX PRO User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Danger Caution Note Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results. Provides additional information to emphasize or supplement important points of the main text. iii AX PRO User Manual Regulatory Information EN 50131-1:2006+A2:2017 EN 50131-3:2009 EN 50131-6:2017 EN 50131-5-3:2017 EN 50131-10: 2014 EN 50136-2: 2013 used. EU Conformity Statement Security Grade (SG): 2 Environmental Class (EC) : II DP2 Certified by Telefication Note EN50131 compliance labeling should be removed if non-compliant configurations are This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014/30/EU, RE Directive 2014/53/EU,the RoHS Directive 2011/65/EU 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead
(Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info iv AX PRO User Manual Warning This is a class B product. In a domestic environment this product may cause radio inter-ference in which case the user may be required to take adequate measures. FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. v AX PRO User Manual Contents Chapter 1 Introduction ................................................................................................................... 1 1.1 System Description ........................................................................................................... 1 1.2 Specification ..................................................................................................................... 2 1.3 Appearance ....................................................................................................................... 5 Chapter 2 Start Up .......................................................................................................................... 8 2.1 Initial the Device ............................................................................................................... 8 2.2 Install the Device .............................................................................................................. 9 Chapter 3 User Management ....................................................................................................... 11 3.1 User Management .......................................................................................................... 11 3.1.1 Invite the Administrator ....................................................................................... 11 3.1.2 Cancel Installer Access ......................................................................................... 12 3.1.3 Add an Operator .................................................................................................. 13 3.1.4 Delete an Operator .............................................................................................. 14 3.2 Access Entries ................................................................................................................. 14 Chapter 4 Configuration ............................................................................................................... 16 4.1.Set-up with Hik-Proconnect ............................................................................................ 16 4.1.1 Use the Hik-Proconnect APP ................................................................................ 16 4.1.2 User the Hik-ProConnect Portal ........................................................................... 29 4.2 Set-up with Hik-Connect ................................................................................................. 32 4.3 Set-up with the Web Client ............................................................................................. 40 4.3.1 Communication Settings ...................................................................................... 41 4.3.2 Device Management ............................................................................................ 52 4.3.3 Area Settings ........................................................................................................ 57 4.3.4 Video Management .............................................................................................. 59 4.3.5 Permission Management ..................................................................................... 61 4.3.6 Maintenance ........................................................................................................ 63 4.3.7 System Settings .................................................................................................... 64 4.3.8 Check Status ......................................................................................................... 76 4.4 Report to ARC (Alarm Receiver Center) .......................................................................... 77 vi AX PRO User Manual Setup ATS in Transceiver of Receiving Center ............................................................... 77 Setup ATS in Transceiver of the Panel ........................................................................... 78 Signalling Test ............................................................................................................... 79 Chapter 5 General Operations ...................................................................................................... 81 5.1 Arming ............................................................................................................................ 81 5.2 Disarming ........................................................................................................................ 82 A. Trouble Shooting ...................................................................................................................... 83 A.1 Communication Fault ..................................................................................................... 83 A.1.1 IP Conflict ............................................................................................................. 83 A.1.2 Web Page is Not Accessible ................................................................................. 83 A.1.3 Hik-Connect is Offline .......................................................................................... 83 A.1.4 Network Camera Drops off Frequently ................................................................ 83 A.1.5 Failed to Add Device on APP ................................................................................ 83 A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center ......................... 84 A.2 Mutual Exclusion of Functions ........................................................................................ 84 A.2.1 Unable to Enter Registration Mode ..................................................................... 84 A.3 Zone Fault ....................................................................................................................... 84 A.3.1 Zone is Offline ...................................................................................................... 84 A.3.2 Zone Tamper-proof .............................................................................................. 84 A.3.3 Zone Triggered/Fault ........................................................................................... 84 A.4 Problems While Arming .................................................................................................. 85 A.4.1 Failure in Arming (When the Arming Process is Not Started) .............................. 85 A.5 Operational Failure ......................................................................................................... 85 A.5.1 Failed to Enter the Test Mode.............................................................................. 85 A.5.2 The Alarm Clearing Operation on the Panel Does Not Produce the Alarm Clearing Report ................................................................................................................... 85 A.6 Mail Delivery Failure....................................................................................................... 85 A.6.1 Failed to Send Test Mail ....................................................................................... 85 A.6.2 Failed to Send Mail during Use ............................................................................ 86 A.6.3 Failed to Send Mails to Gmail .............................................................................. 86 A.6.4 Failed to Send Mails to QQ or Foxmail ................................................................. 86 A.6.5 Failed to Send Mails to Yahoo ............................................................................. 86 vii AX PRO User Manual A.6.6 Mail Configuration ............................................................................................... 87 B. Input Types ............................................................................................................................... 88 C. Output Types ............................................................................................................................ 91 D. Event Types .............................................................................................................................. 92 E. Access Levels ............................................................................................................................ 93 F. Signalling .................................................................................................................................. 95 Detection of ATP/ATS Faults ................................................................................................. 95 ATS Category ........................................................................................................................ 95 G. SIA and CID Code ...................................................................................................................... 96 viii AX PRO User Manual Chapter 1 Introduction 1.1 System Description AX Pro is a wireless alarm system designed to protect premises required for proper protection from intrusion alarm. It supports LAN /Wi-Fi as the primary transmission network, and GPRS as the secondary transmission network. The system is applicable to the scenarios of market, store, house, factory, warehouse, office, etc. Innovative Tri-X 2-way wireless technology. Two-way communication with AES-128 encryption. Frequency-hopping spread spectrum is used to avoid interference, to prevent eavesdropping, and to enable code-division multiple access communications. Voice guide for alarm alert, system status indication, operation prompt, etc. Configuration via web client, mobile client, and Convergence Cloud. Pushes alarm notification via messages or phone calls. Views life videos from Hik-Connect and alarm video clips via emails, Hik-ProConnect, and Hik-
Connect. Uploads alarm reports to ARC. SIA-DC09 protocol, and supports both Contact ID and SIA data format. 4520 mAh lithium backup battery with 12 H standby duration. 1 AX PRO User Manual 1.2 Specification Capacity User Wireless technical characteristics Functional Features Communication interfaces Areas Zones Outputs Tag Readers Keypads Sounders Repeaters Keyfobs Tags Tag Reader built-in Installer Administrator Normal Users RF Frequency Wireless type Wireless Security Voice Prompts Web Client Diagnostics SMS Notification Voice Call Notification Event Log Records PIR Camera Support IVaaS Storage Ethernet Wi-Fi GPRS SIM slot ATS Categorya ARC Signaling Primary Transmission Path Secondary Transmission Path Acknowledgement Operationa Protocols 2 AX PRO 64 Series 16 Up to 64 Up to 8 96 Series 32 Up to 96 Up to 8 4 2 32 32 1 1 30 6 4 48 48 1 1 46 433Mhz 2-way wireless Frequency Hoping 128 AES Encryption 5000 including 1000 mandatorya 10/100 Mbps self-adaptive 802.11b/g/n (2.4GHz) 4 clips x 7 sec Single Dual DP2 LAN / WiFi GPRS Pass-through SIA-DC09b, ISUP 5.0 Voice Prompt Language English, Italian, Spanish, French, Russian, Portuguese, Germany, Polish Cloud Services Automation Power Supply Service Environmental Requirements Size & Weight Approvals AX PRO User Manual Hik-ProConnect Service Hik-Connect Service Wall-Switch Relay Module Smart Plug PS Typec Mains Input Battery Capacityd Battery Standbye Battery Type Current when on Battery Recharge Period Low Voltage Message
~ 100-240V 50/60Hz 0.3A(Max) Built-in rechargeable Lithium-ion polymer battery Model: 765965 Type A 4520 mAh Up to 12 hrs 340 mA 4 hrs to 80%
3.7 V
-10C to 50C No user service parts inside Operating Temperature 10 to40 (Certified temperature) Relative Humidity 10% ~ 90% noncondensing Dimension (WHD) 170.0 mm (6.7") 170.0 mm (6.7") 38.6 mm (1.5") Weight EN 50131 CE Rohs/Reach/WEEE 557.5 g (19.7 oz) SG 2 EC II a b As per requirements defined in EN 50131-1:2006+A2:2017 AX Pro wireless control panel adopts pass-through mode of acknowledgement operation. Both positive and negative acknowledgement from the transceiver of receiving center will be recorded. Event log description Positive acknowledgement Negative acknowledgement ARC Uploaded ARC Communication Failed AX Pro wireless control panel is compatible with SIA IP Reporting (UDP/TCP-2013) as per ANSI/SIA DC-09-2013: Internet Protocol Event Reporting. The control panel supports tokens (protocols) of ADM-CID and SIA-DCS defined in SIA DC-07-2001.04, which will be modified to insert a * before token name as *ADM-CID and *SIA-DCS when the data and timestamp of transmission message are AES encrypted. AES-128, AES-192 and AES-
256 are all supported. c As per EN 50131-1:2006+A2:2017, 9.1 Types of power supply 3 AX PRO User Manual Nominal value. Actual capacity may vary slightly. The actual battery capacity for each individual device may be slightly above or below the nominal battery capacity. Removing the battery may cause damage to the device. To replace or repair the battery, please contact your installer. In the condition of Wi-Fi connected, GPRS, ARC connected
(polling interval: 1800 s), 8 inputs and 1 keypad accessed, and cloud service accessed. d e Note Note ISUP5.0: a privacy internet protocol that is used for accessing the third-party platform, which supports alarm report uploading, AX PRO management, and short video uploading. Standard DC-09 Protocol:
ADM-CID: The data presenting method of DC-09 is CID, which is not encrypted and only for uploading alarm report.
*ADC-CID: The data presenting method of DC-09 is CID, which is encrypted and only for uploading alarm report. SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is not encrypted and only for uploading alarm report.
*SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is encrypted and only for uploading alarm report. RSSI Instruction for Peripherals With regards to EN 50131-5-3 4.2.2 Requirement for immunity to attenuation. Signal Strength RSSI Value Indication Remark
>120 81 to 120 60 to 80 0 to 59 Green Yellow OK to install OK to install Not recommend to install, but can work Red (flash) Not OK to install, cannot work normally Red Strong Medium Weak Invalid Note Install peripherals only if the signal strength is above 80. For getting a much better system, install at 120 and above. 4 AX PRO User Manual 1.3 Appearance Front Panel No. Name Description Table 1-2 Front Panel Description 1 Alert Indicator Solid Orange: In the disarming status, the LED indicates alarm
(such as panic alarm, zone alarm, tampering alarm, etc.) and fault (such as operation fault, connection fault, etc.) Note The indicator or voice notifications will not response to any operation made by level 1 users. Notifications will only response when level 1 user presents or uses a valid tag or keyfob. The device will prompt detailed alarm or fault information while the authorized users disarm the system. 2 3 Link Indicator Solid Green: The panel is bound to Hik-connect account Off: The panel is not bound to Hik-connect account Arm/Disarm Indicator Solid Blue for 5 s: Armed Green Flashes Twice: Disarmed 5 AX PRO User Manual No. Name Description Note If the function of Arming Indicator Keeps Light is enable, the LED keeps solid blue when armed, and off when disarmed. The function does not compliant with EN standard. Alarm Indicator Solid Red: Device Tampered Flashing Red: Alarm Occurred Power Indicator Off: No Alarm Solid Green: Power on Off: Power off 4 5 6 Tag Present Area Note The function varies according to the model of device. Component and Interface Remove the rear cover, and some of the components and interfaces are on the rear panel. Number Description Table 1-3 Rear Panel Description 7 8 Tamper Switch Reset Button 6 AX PRO User Manual Number Description Note Restart the device, the power LED flashes 3 times, and hold the reset button for 5 s. The voice prompt indicates the operation result. Press the button to switch the STA and Hotspot mode. 9 10 11 12 13 Power Interface Power Switch Network Interface SIM Card Slot 1 Note SIM card Slot 2 Note The function of GPRS (implemented with built-in SIM card slot) varies depends on the model of the device. The function of GPRS (implemented with built-in SIM card slot) varies depends on the model of the device. 7 AX PRO User Manual Chapter 2 Start Up 2.1 Initial the Device While initial the device with Hik-ProConnector, the AX Pro should always be add to an installer account first. The installer account will invite and transfer ownership to the administrator account later after finishing all initial setup and test. Follow the steps below to initializing the wireless alarm system. 1. Connect to the network. Connect the device to the Ethernet, and power the device on. Note While the device is powered on, the power LED and link LED turn green. 2. Create a site Open the Hik-ProConnect and login with the installer account. 8 AX PRO User Manual A site is the place where the alarm system deployed. Create a site where the device can be added to with its site name and address. The owner of the site would be an end user, usually regarded as administrator. 3. Add Device Open the site. Tap Add Device and scan the QR code on the label of the panel. The control panel will be added to the site created and managed by the installer account, which also means that the installer account was created in the panel. The installer now can perform configuration and tests of the panel before deploying. Both Hik-
ProConnect Service and local web client can be logged in with the Hik-ProConnect installer account. Note While initial the device with Hik-connect, you do not need to build a site first. Download and login the App, and add the device by scanning QR code or enter the device serial No.. 2.2 Install the Device Steps 1. Loosen the screw on the rear cover. Slide down the rear cover and remove it from the AX PRO. 2. Secure the rear cover to the installation position with the supplied screws. Attach the AX PRO on the rear cover, and tighten the rear cover screw to complete the installation. 9 Red Star: TAMPER Screw. It is compulsory to secure the TAMPER screw. No adjustments are required. For use within the supervised premises only. Note Note Check the RF signal strength before connection and peripheral device installation. You can view the RF signal strength indication on the peripheral device. AX PRO User Manual 10 AX PRO User Manual Chapter 3 User Management 3.1 User Management Note and 8 to 16 characters. The users can be created only in the APP. The name and password of network user (web client and APP user)can be 1 to 27 characters 3.1.1 Invite the Administrator The administrator was known as site owner in Hik-ProConnect Service. After the initial configuration finished, the installer shall invite the site owner and apply permission of site management and device configuration from the administrator account. The administrator account would be an end user account in the Hik-Connect Service. Press Invite Now Button and enter the email account or phone number account to transfer the site ownership to the administrator. At the same time, the installer will apply permissions from the site owner, such as configuration and management. Open the Hik-Connect app and login with the administrator account. The installer service request will be received at notification page. Open the notification detail to accept the installer service and setup permissions. The control panel and other devices in the site will be displayed at your device list. 11 AX PRO User Manual The administrator account will be added to the control panel, which could be used to login to Hik-
Connect app and local web client. 3.1.2 Cancel Installer Access The administrator can cancel the access authorization of the installer. 1. Enter the page More and tap Hik-ProConnect. All sites that managed by the Hik-ProConnect Service are listed on the page. 2. Tap the option button at the top-right corner of the site details page, and tap Cancel Authorization in the prompt menu. 3. Confirm the operation, and the authorization of the installer will be canceled. Once the authorization is canceled, the installer need to apply it again if any access requirement. 12 AX PRO User Manual 3.1.3 Add an Operator The administrator can share the device to other operators. 1. Tap the
(share button) in the device list. 2. Enter the Hik-Connect account of the operator. Administrator can also select which device to be shared. A sharing message will be sent to the operators account, and the operator can read the message in the Hik-Connect app. 3. Accept the invitation, and the device will be listed in the device list. 13 AX PRO User Manual The operator account will be added to the control panel, which could be used to login to Hik-
Connect app and local web client. 3.1.4 Delete an Operator Administrator user can delete an operator. 1. Enter the page More and tap Manage Sharing Settings. 2. Delete the selected operator or remove it from the device. 3.2 Access Entries The installer and operators of the AXPRO were assigned different access levels which define the system functions that an individual user can perform. Various user entries are provided for different user roles with particular access level. Access entries for Installers (Access Level 3) Hik-ProConnect Service Hik-ProConnect is a service for installers that is used to manage customers alarm systems located in various sites remotely. Control panels can be added to an installer account on the Hik-ProConnect Service and be managed in sites. Local Web Client Legacy entries Visit the device IP address that can be found out with SADP tool. The installer can login with Hik-ProConnect service account after the panel was added. Keypad PINs and tags can be also assigned with installer user at particular access level to 14 AX PRO User Manual perform essential operations. Access Entries for Administrator and Operators (Access Level 2) Hik-Connect Service The Hik-Connect service can be used for end users to access and manage the devices. Local Web Client Legacy entries As soon as the panel was added to the end user account on Hik-Connect Service, the Hik-
Connect account can be used to login to the web client build in. Keypad PINs and tags can be also assigned with end user at particular access level to perform essential operations. 15 AX PRO User Manual Chapter 4 Configuration 4.1.Set-up with Hik-Proconnect 4.1.1 Use the Hik-Proconnect APP The installer can use the Hik-Proconnect to configure the AX PRO, such as activation, device enrollment etc. Download and Login the Hik-ProConnect Download the Hik-ProConnect mobile client and login the client before operating the AX PRO. Steps 1. Download Hik-ProConnect mobile client. 2. Optional: Register a new account if it is the first time you use the Hik-ProConnect mobile client. Note For details, see User Manual of Hik-ProConnect Mobile Client. You need an invitation code for registration. Please ask technical supports. 3. Run and login the client. Add AX PRO to the Mobile Client Add AX PRO to the mobile client before other operations. Steps 1. Power on the AX PRO. 2. Create or search a site. site. 3. Tap Add Device. Note Tap +, set site name, time zone, address, city, state/province/region and tap OK to create a Enter site name in the search area and tap Search Icon to search a site. Tap Scan QR Code to enter the Scan QR code page. Scan the QR code on the AX PRO. Normally, the QR code is printed on the label stuck on the back cover of the AX PRO. Tap Manual Adding to enter the Add Device page. Enter the device serial No. and verification code to add the device. 4. Activate the Device. 16 AX PRO User Manual Add Peripheral to the AX PRO Add peripheral to the AX PRO. Steps 1. Select a site. 2. Select a control device (AX PRO). 3. Tap the + icon. code to add the device. User Management Steps Note Tap Scan QR Code to enter the Scan QR code page. Scan the QR code on the peripheral. Tap Manual Adding to enter the Add Device page. Enter the device serial No. and verification The installers (user of Hik-ProConnect) can manage users. If you are the administrator, you can add, edit, and delete users, and assign different permissions to the newly-added users. If you are a installer, you can only add and delete users. There are four types of users for the AX PRO, including administrator (or owner), operator, installer (or setter), and manufacturer. Different types of users have different permissions for accessing the functionality of the AX PRO. 1. Enter the site, tap the AX PRO and then log in to the device (if required) to enter the AX PRO page. 2. Tap Next to invite the user. Note The recipient need to accept the invitation. User Management User. 3. Tap 4. Tap a user to enter the User Management page. 5. Optional: Perform the following operations if required. User Permission You can tap the target user on the user list and then tap Edit Icon to set the permissions authorized to the target user. Only the administrator can do such an operation. Note Set Linked Areas If the target user is a an operator, tap the target user on the user list 17 AX PRO User Manual and then tap Linked Areas to set the area linked to the target user. Note Only the administrator can do such an operation. Edit Keypad Password If the target user is a administrator, an installer, or a manufacturer, you can tap the target user on the user list and then tap Edit Keypad Password to set the keypad password to the target user. Edit Duress Password If the target user is an administrator you can tap the target user on the user list and then tap Edit Duress Password to set the duress password to the target user. Note If under duress, you can enter the duress code on the keyboard to arm and disarm area(s) and upload a duress alarm. Note configure them. Configuration items and user permission will vary according to the user type. You can view linked Tags/tags and keyfobs of the user but you do not have permission to Example Enter an example that illustrates the current task (optional). What to do next Enter the tasks the user should do after finishing this task (optional). Tag Management After adding Tags/tags to the wireless AX PRO, you can swipe the Tag to arm or disarm all the detectors added to specific area(s) of the AX PRO, and clear alarms. Note The tag ID/PIN is 1 to 15 characters including (0 to 9, A to Z, and a to z ). Steps 1. Enter the site, tap the AX PRO and then log in to the device (if required) to enter the page. 2. Tap User Management Tag to enter the Tag Management page. 18 AX PRO User Manual 3. Tap + to add a Tag. 4. When hearing the voice prompt "Swipe Tag", you should present the Tag on the AX PRO Tag presenting area. When hearing a beep sound, the Tag is recognized. The Tag will be displayed on the Tag page. 5. Optional: Tap a Tag to enter the Setting Page. 6. Tap Edit Icon to edit the Tag name. If you log in as an installer, skip this step. Editing Tag name is only available to administrator. The name should contain 1 to 32 characters. Note 7. Slide Enable Tag.. 8. Select a linked user. 9. Select the Tag type Note Different linked users have different Tag permissions. Operation Tag Patrol Tag You can swipe the Tag to arm or disarm. When you swipe the Tag, the system will upload a record. 10. Optional: Tap Delete to delete the Tag. 19 AX PRO User Manual System Settings System Configuration You can set the device time zone and set the DST time. In the site, tap the AX PRO and then log in to the device (if required). Tap System Configuration to enter the configuration page. You can tap to select a time zone. You can enable the DST and set the DST bias, DST start time, and DST end time. System Options Set the system options. Option Management Forced Arming System Fault Report Voice Prompt In the site, tap the AX PRO and then log in to the device (if required). Tap System Options Option Management to enter the page. System If the option is enabled and there are active faults in a zone, the zone will be bypassed automatically. If the option is enabled, the device will report system fault automatically. If the option is enabled, the AX PRO will enable the text voice prompt. Voice Prompt of Disarming and Alarm Clearing If the option is enabled, the AX PRO will broadcast all system faults before disarming and alarm clearing. Before enable this function, you need to enable Voice Prompt. Note System Volume The available system volume range is from 0 to 10. Linked tamper Alarm If the option is enabled, when tamper alarm is triggered, the AX PRO, sounders, keypads and other linked devices will upload alarm. One-Key Locking If the option is enabled, the installer can use the one-key locking function to lock the AX PRO. 20 AX PRO User Manual After locking, users can not operate the device and receive messages. Communication failure packet loss times If the option is enabled, the system will detect interactive heartbeat between peripherals and the AX PRO. If no peripherals heartbeat is detected, the device will become offline. Fault Check In the site, tap the AX PRO. Tap Detect Network Camera Disconnection System System Options Fault Check to enter the page. If the option is enabled, when the linked network camera is disconnected, an alarm will be triggered. If the option is enabled, when battery is disconnected or out of charge, the device will not upload events. If the option is enabled, when the wired network is disconnected or with other faults, the alarm will be triggered. If the option is enabled, when the Wi-Fi is disconnected or with other faults, the alarm will be triggered. Cellular Network Fault Check If the option is enabled, when the cellular data network is disconnected or with other faults, the alarm will be triggered. AC Power Down Check Time The system checks the fault after the configured time duration after AC power down. To compliant the EN 50131-3, the check time duration should be 10 s. Panel Battery Fault Check Wired Network Fault Check Wi-Fi Fault Check System Instructions Stop Arming Fault Check Arming with Fault In the site, tap the AX PRO and then log in to the device (if required). Tap System Options System Instructions to enter the page. System If the option is enabled, when there is a fault during the arming procedure., you can stop arming manually. The system will check if the device has the faults in the checklist during the arming procedure. Check the faults in the Fault Check list, and the device will not stop the arming procedure when faults occurred. 21 AX PRO User Manual Arming Indicator Keeps Light If the device applies EN standard, by default, the function is disabled. In this case, if the device is armed, the indicator will be solid blue for 5 s. And if the device is disarmed, the indicator will flash 5 times. When the function is enabled, if the device is armed, the indicator will be on all the time. And if the device is disarmed, the indicator will be off. Prompt Fault When Arming If the device applies EN standard, by default, the function is disabled. In this case, the device will not prompt faults during the arming procedure. If you enable the function, when the zone is armed and the zone is triggered, the alarm will be triggered after the delay time. When the early alarm function is enabled, you should set the delay time. The alarm will be triggered after the configured delay time. Early Alarm Delay Time Enrollment Method In the site, tap the AX PRO and then log in to the device (if required). Tap System Options Enrollment Method to enter the page. System Tap Enter the Enrollment Mode. Follow the instructions on the page to add a device. Tap Exit the Enrollment Mode. Network Camera Add Cameras to the AX PRO IPC IPC management to enter the page. Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 2. Tap 3. Tap Add. 4. Enter IP address, port, the user name and password of the camera. 5. Tap Save Icon. 6. Optional: tap Edit or Delete to edit or delete the selected camera. Set Video Parameters Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 22 AX PRO User Manual 2. Tap 3. Select a camera and set the video parameters. IPC Event Video Settings to enter the page. Stream Type Main Stream: Being used in recording and HD preview, it has a high resolution, code rate and picture quality. Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower resolution, bit rate and picture quality. Bitrate Type Resolution Video Bitrate Select the Bitrate type as constant or variable. Select the resolution of the video output. The higher value corresponds to the higher video quality, but the better bandwidth is required. Set Arming/Disarming Schedule Set the arming/disarming schedule to arm/disarm a particular zone automatically. In the site, tap the AX PRO and then log in to the device (if required). Tap Area to enter the page. Tap an area in the list, enable the area and select linked zones. Enable the auto arm/disarm function and set the auto arm time/auto disarm time. You can also set the late to disarm time, entry delay time, exit delay time, sounder delay time, weekend exception and excepted holiday. Auto Arm Auto Arm Time Late to Disarm Note Enable the area to automatically arm itself in a specific time point. Set the schedule for the area to automatically arm itself. Enable the device to push a notification to the phone or tablet to remind the user to disarm the area when the area is still armed after a specific time point. You should enable the Panel Management Notification function on the Web Client of Communication Parameters Event Communication before enabling the Late to Disarm function. 23 AX PRO User Manual Late to Disarm Time Set the time point mentioned in Late to Disarm. Weekend Exception Excepted Holiday If enabled, Auto Arm, Auto Disarm, and Late to Disarm are disabled on the weekend. Enable the function and the zone will not be armed/disarmed in the holiday. You should set the holiday schedule after enabling. Note Up to 6 holiday groups can be set. Communication Mobile Network Enter a short description of your task here (optional). Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 2. Tap 3. Enable Mobile Network. 4. Tap Parameter Configuration Edit Icon and set parameters including the user name, APN, Communication Mobile Network to enter the page. MTU and PIN conde. 5. Tap Save Icon. 6. Enable Data Usage Limit. 7. Edit Data Used This Month and Data Limited per Month. Message Push-Alarm Center When an alarm is triggered, if you want to send the alarm notification to the mobile phone, you can set the notification push parameters. Communication Message Push-Alarm Center to enter the page. Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 2. Tap 3. Tap Add Phone Number and enter the phone number. 4. Enable Phone Call and SMS according to your need. 5. Set Number of Calling. 6. Check notifications. Zone Alarm & Tampering Alarm Notification The device will push notifications when the zone alarm is triggered or the zone tampering 24 AX PRO User Manual alarm is triggered or restored. Note You need to set event filtering interval time. Panel Management Notification The device will push notifications when the user operate the AX PRO. Wireless Device Tampering Alarm Notification The device will push notifications when tampering alarm of any wireless device is triggered or restored. AX PRO Tampering Alarm Notification The device will push notifications when tampering alarm of the control is triggered or restored. Panic Alarm Notification The device will push notifications when panic alarm is triggered or restored by zones, keypads or keyfobs. Medical Alarm Notification The device will push notifications when medical alarm is triggered. Gas Alarm Notification Fire Alarm Notification The device will push notifications when gas alarm is triggered. The device will push notifications when fire alarm is triggered or a user presses the fire alarm key on the keypad. AX PRO System Status Notification The device will push notifications when the AX PRO system status is changed. Wireless Detector Status Notification The device will push notifications when any wireless detector status is changed. Device Status Notification The device will push notifications when any device status is changed. Alarm Center You can set the alarm center's parameters and all alarms will be sent to the configured alarm center. Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 2. Tap 3. Select an alarm center and enable it. Communication Alarm Center to enter the page. 25 AX PRO User Manual 4. Select the Protocol Type as ADM-CID, ISUP, SIA-DCS, *SIA-DCS, or *ADM-CID to set uploading mode. ADM-CID or SIA-DCSYou should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, timeout, re-upload times and heartbeat interval. Note Note Set the heartbeat interval with the range from 10 to 3888000 seconds. ISUPYou do not need to set the ISUP protocol parameters.
*SIA-DCS or *ADM-CIDYou should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, retry timeout period , attempts, heartbeat interval, encryption arithmetic, password length and secret key. Set the heartbeat interval with the range from 10 to 3888000 seconds. For encryption arithmetic: The panel support encryption format for information security according to DC-09, AES-128, AES-192 and AES-256 are supported when you configure the alarm center. For the secret key: When you use an encrypted format of DC-09, a key should be set when you configure the ARC. The key would be issued offline by ARC , which would be used to encrypt the message for substitution security. Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 2. Tap 3. Tap Test, and tap Start Walk Test to test the whether the device works properly or not. 3. Tap Maintenance Reboot Device . Project Maintenance Device Maintenance to enter the page. Device Maintenance You can reboot the device. The AX PRO will reboot. Device Management Enter a short description of your concept here (optional). This is the start of your concept. Zone You can set the zone parameters on the zone page. Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 26 AX PRO User Manual 2. Tap a zone in the Device tab. 3. Tap 4. Tap Edit Icon the zone name. 5. Select a zone type. Instant Zone Delayed Zone Note Follow Zone Perimeter Zone This Zone type will immediately trigger an alarm event when armed. Exit Delay: Exit Delay provides you time to leave through the defense area without alarm. Entry Delay: Entry Delay provides you time to enter the defense area to disarm the system without alarm. The system gives Entry/Exit delay time when it is armed or reentered. It is usually used in entrance/exit route (e.g. front door/main entrance), which is a key route to arm/disarm via operating keyboard for users. You can set 2 different time durations in System Options Schedule & Timer. Ensure that timer is no longer than 45 seconds in order to comply with EN50131-1. If the zone is a delayed zone, you can set Enter delay/Exit delay parameters. The zone acts as delayed zone when it detects triggering event during system Entry Delay, while it acts as instant zone otherwise. The system will immediately alarm when it detects a triggering event after the system is armed. There is a configurable interval timer between the alarm activation and sounder output "Sounder Delay Time (Perimeter Alarm) 0 to 600 Seconds". This option allows you to check the alarm and cancel the sounder output during the interval time in case of false alarm. When the zone is armed, you can set the peripheral alarm delayed time in System Options Schedule & Timer. You can also mute the sounder in the delayed time. 24h Silent Panic Zone This zone type is active 24hrs, it is used for Panic or HUD (Hold Up Devices) not smoke sensors or break glass detectors. Panic Zone Fire Zone Gas Zone The zone activates all the time. It is usually used in the sites equipped with panic button, smoke detector and glass-break detector. The zone activates all the time with sound/sounder output when alarm occurs. It is usually used in fire hazardous areas equipped with smoke detectors and temperature sensors. 27 Medical Zone Timeout Zone Key Zone Disabled Zone Note AX PRO User Manual The zone activates all the time with sound/sounder output when alarm occurs. It is usually used in areas equipped with gas detectors (e.g., the kitchen). The zone activates all the time with beep confirmation when alarm occurs. It is usually used in places equipped with medical emergency buttons. The zone activates all the time. The zone type is used to monitor and report the "ACTIVE"
status of a zone, but it will only report and alarm this status after the programmed time has expired. (1 to 599) Seconds. It can be used in places equipped with magnetic contacts that require access but for only a short period (e.g., fire hydrant box's door or another external security box door) The linked area will arm after being triggered, and disarm after being restored. In the case of the tampering alarm, the arming and disarming operation will not be triggered. Alarms will not be activated when the zone is triggered or tampered. It is usually used to disable faulty detectors. 6. Enable Stay Arming Bypass, Chime, Dual-Alarm or Silent Alarm according to your actual needs. Some zones do not support the function. Refer to the actual zone to set the function. Different zone types have different parameters. 7. Set heartbeat cycle. 8. Optional: Tap Delete to delete the device. Keypad You can set the parameters of the keypad that is enrolled to the AX PRO. Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 2. Tap a keypad in the Device tab. 3. Tap 4. Tap Edit Icon the keypad name. 5. Enable Enable Keyfob. 6. Select linked users. 7. Tap Function Key Settings to set functions for single keys and combination keys. 8. Optional: Tap Delete to delete the device. Sounder The sounder is enrolled to the AX PRO via the wireless receiver module, and the 868 Mhz wireless 28 AX PRO User Manual sounder can be enrolled to the hybrid AX PRO via the wireless receiver that is at the address of 9. Steps 1. In the site, tap the AX PRO and then log in to the device (if required). 2. Tap a sounder in the Device tab. 3. Tap 4. Tap Edit Icon the sounder name. 5. Select linked areas. 6. Set alarming lasting time and alarm volume. 7. Enable arming/disarming LED, arming/disarming buzzer, alarm indicator according to actual
. needs. 8. Set heartbeat cycle. 9. Optional: Tap Delete to delete the device. 4.1.2 User the Hik-ProConnect Portal For AX Pro security control panel, you can perform operations including arming/disarming area, clearing alarm, bypassing zone etc., and remotely configure the control panel on the Portal. You can also apply for PIN (required for upgrading the firmware of AX Pro) and switch the language of AX Pro. Click Site to enter the site list page, and then click the name of a site to enter site details page. Remotely Operate AX Pro Click the AX Pro to open the operation panel. And you can perform the following operations. Table 4-3 Operation Description Operation Description Stay Arm a Specific Area Select the Area tab, and then click Stay Arming to stay arm the area. Away Arm a Specific Area Select the Area tab and then click Away Arming. Disarm a Specific Area Select the Area tab and then click Disarm. Stay Arm Multiple Areas Select the Area tab, and then select areas and click Away Arm Multiple Areas Select the Area tab, and then select areas and click Disarm Multiple Areas Select the Area tab, and then select areas and click Clear Alarms of Multiple Areas Filter Peripheral Device by Area Select the Area tab, and then select areas and click Select the Device tab, and then click only display the peripheral devices linked to the selected area, or select All to display all the peripheral devices linked to all the areas. and select an area to
. 29 AX PRO User Manual Operation Description Control Relay Bypass Zone Select the Device tab, and then select a wireless output expander to display the sirens linked to it, and then select siren(s) to enable/disable them. Select the Device tab, and then select a zone (i.e., detector) and turn on the Bypass switch to bypass the zone. 30 AX PRO User Manual Remotely Configure AX Pro You can click to enter the web page of the security control panel to configure the device. For details about security control panel configuration, see the user manual of the device. Note Apply for a PIN You can click to open the Apply for a PIN window, and then PIN code will be 31 AX PRO User Manual displayed. You should have applied for a PIN. Switch Language Note You can click enter the PIN. to open the Language window, and then set the device language and 4.2 Set-up with Hik-Connect The operator can use the Hik-Connect to control the device, such as general arming/disarming operation, and user management etc. 32 AX PRO User Manual Download and Login the Mobile Client Download the Hik-Connect mobile client and login the client before operating the AX PRO. Steps 1. Download Hik-Connect mobile client. 2. Optional: Register a new account if it is the first time you use the Hik-Connect mobile client. Note For details, see User Manual of Hik-Connect Mobile Client. 3. Run and login the client. Add AX PRO to the Mobile Client Add an AX PRO to the mobile client before other operations. Steps 1. Power on the AX PRO. 2. Select adding type. Tap Scan QR Code to enter the Scan QR code page. Scan the QR code on the AX PRO. Note Normally, the QR code is printed on the label stuck on the back cover of the AX PRO. Manual Adding to enter the Add Device page. Enter the device serial No. with the Hik-
Tap Connect Domain adding type. 3. Tap to search the device. 4. Tap Add on the Results page. 5. Enter the verification code and tap OK. 6. After adding completed, enter the device alias and tap Save. 7. Optional: Tap 8. Optional: Tap Delete to delete the device. and tap Edit Icon to edit the device name. Add Peripheral to the AX PRO Add peripheral to the AX PRO. Steps 1. Select a site. 2. Select a control device (AX PRO). 3. Tap the + icon. Tap Scan QR Code to enter the Scan QR code page. Scan the QR code on the peripheral. Tap Manual Adding to enter the Add Device page. Enter the device serial No. and verification code to add the device. 33 AX PRO User Manual Tag Management After adding Tags/tags to the wireless AX PRO, you can swipe the Tag to arm or disarm all the detectors added to specific area(s) of the AX PRO, and clear alarms. Steps 1. On the device list page, tap the AX PRO and then log in to the device (if required) to enter the page. User Management Tag to enter the Tag Management page. 2. Tap 3. Tap + to add a Tag. 4. When hearing the voice prompt "Swipe Tag", you should present the Tag on the AX PRO Tag presenting area. When hearing a beep sound, the Tag is recognized. The Tag will be displayed on the Tag page. 5. Optional: Tap a Tag to enter the Setting Page. 6. Tap Edit Icon to edit the Tag name. If you log in as an installer, skip this step. Editing Tag name is only available to administrator. The name should contain 1 to 32 characters. Note 7. Slide Enable Tag.. 8. Select a linked user. 9. Select the Tag type Note Different linked users have different Tag permissions. Operation Tag Patrol Tag You can swipe the Tag to arm or disarm. When you swipe the Tag, the system will upload a record. 10. Optional: Tap Delete to delete the Tag. User Management The administrator and the installers can manage users. If you are the administrator, you can add, edit, and delete users, and assign different permissions to the newly-added users. If you are a 34 There are four types of users for the AX PRO, including administrator (or owner), operator, installer (or setter), and manufacturer. Different types of users have different permissions for accessing the functionality of the AX PRO. 1. On the device list page, tap the AX PRO and then log in to the device (if required) to enter the AX PRO User Manual installer, you can only add and delete users. Steps Note AX PRO page. 2. Tap Invite Icon to enter the Recipient Page. 3. Select a user to invite. Scan QR code to invite a user. Enter email address/mobile phone number to invite a user. Select a user in the list. 4. Tap Next to invite the user. Note The recipient need to accept the invitation. User Management User. 5. Tap 6. Tap a user to enter the User Management Page. 7. Optional: Perform the following operations if required. User Permission You can tap the target user on the user list and then tap Edit Icon to set the permissions authorized to the target user. Only the administrator can do such an operation. Set Linked Areas If the target user is a an operator, tap the target user on the user list and then tap Linked Areas to set the area linked to the target user. Only the administrator can do such an operation. Note Note Edit Keypad Password If the target user is an administrator, an installer, or a manufacturer, you can tap the target user on the user list and then tap Edit Keypad Password to set the keypad password to the target user. 35 AX PRO User Manual The password is allowed to be 4 to 6 digits. No number is disallowed. After you add one keypad, you can add PIN code (Keypad Password) in the user menu. When you click in the input box, there will be indication shows that 4 to 6 numbers allowed. Edit Duress Password If the target user is an administrator, you can tap the target user on the user list and then tap Edit Duress Password to set the duress password to the target user. If under duress, you can enter the duress code on the keyboard to arm and disarm area(s) and upload a duress alarm. Configuration items and user permission will vary according to the user type. You can view linked Tags/tags and keyfobs of the user but you do not have permission to Note Note Note configure them. Bypass Zone Before You Start Link a detector to the zone. When the area is armed, you can bypass a particular zone as you desired. Steps 1. On the device list page, tap the AX PRO and then log in to the device (if required) to enter the Area page. 2. Tap Device. 3. Tap a zone in the Device tab. 4. Tap 5. Enable Zone Bypass and the zone will be in the bypass status. to enter the Setting page. The detector in the zone does not detect anything and you will not receive any alarm from the zone. 36 AX PRO User Manual Arm/Disarm the Area Arm or disarm the area manually as you desired. On the device list page, tap the AX PRO and then log in to the device (if required) to enter the Area page. Operations for a Single Area Away Arming: Tap any area to away arm a single area. When all the people in the detection area leave, turn on the Away mode to arm all zones in the area after the defined dwell time. Disarm: Tap Away Arming Icon in any area to disarm a single area. In Disarm mode, all the zones in the area will not trigger alarm, no matter alarm events happen or not. Operations for All Areas Away: Tap Away Arming Icon to away arm all areas. When all the people in the detection area leave, turn on the Away mode to arm all zones in all areas after the defined dwell time. Stay: Tap Stay Arming Icon to stay arm all areas. When the people stays inside the detection area, turn on the Stay mode to arm all the perimeter burglary detection (such as perimeter detector, magnetic contacts, curtain detector in the balcony) set in all the zones of all areas. At the meantime, the detectors inside the detection area are bypassed (such as PIR detectors). People can move inside the area and alarm will not be triggered. Disarm: Tap Disarm Icon to disarm all areas. In Disarm mode, all the zones of all areas will not trigger alarm, no matter alarm events happen or not. Clear Alarm: Tap Clear Alarm Icon to clear alarms for all areas. Clear all the alarms triggered by the all the zones of all the areas. Check Alarm Notification When an alarm is triggered, and you will receive an alarm notification. You can check the alarm information from the mobile client. Before You Start Make sure you have linked a zone with a detector. Make sure the zone is not bypassed. Make sure you have not enabled the silent zone function. Steps 1. Tap Notification in the mobile client to enter the page. 37 All alarm notifications are listed in Notification page. 2. Select an alarm and you can view the alarm details. AX PRO User Manual 3. Optional: If the zone has linked a camera, you can view the playback when the alarm is triggered. 38 AX PRO User Manual Wi-Fi Connection You can make the AX PRO connect to Wi-Fi through APP. Steps 1. On the device list page, tap the AX PRO and then log in to the device (if required) to enter the page. Communication Parameters Wi-Fi. 2. Tap 3. Follow the instructions on the page and change the AX PRO to the AP mode. Tap Next. 4. Select a stable Wi-Fi for the device to connect. 5. Back to configuration page to enter the Wi-Fi password and tap Next. 6. Tap Connect to a network and wait for connection. After the connection is completed, the AX PRO will prompt to exit AP mode and automatically switch to STA mode. Device Maintenance You can reboot the device. page. 2. Tap 3. Tap Reboot Device . The AX PRO will reboot. Steps 1. On the device list page, tap the AX PRO and then log in to the device (if required) to enter the Project Maintenance Device Maintenance. 39 AX PRO User Manual 4.3 Set-up with the Web Client Steps 1. Connect the device to the Ethernet. 2. Search the device IP address via the client software and the SADP software. 3. Enter the searched IP address in the address bar. When using mobile browser, the default IP Address is 192.168.8.1. Note Note Note When connecting the network cable with computer directly, the default IP Address is 192.0.0.64 4. Use the activation user name and password to login. Refer to Activation chapter for the details. You can view the user, device, and area status on the overview page. 40 AX PRO User Manual 4.3.1 Communication Settings Wired Network Settings You can set the device IP address and other network parameters. Steps Note Functions varied depending on the model of the device. 1. In the client software, select the device on the Device Management page and click
, or enter the radar IP address in the address bar of the web browser and log in. 2. Click Communication Parameters Ethernet to enter the page. 3. Set the parameters. Automatic Settings: Enable DHCP and set the HTTP port.Manual Settings: Disabled DHCP and set IP Address, Subnet Mask, Gateway Address, DNS Server Address. 4. Optional: Set correct DNS server address if the device needs to visit Hik-Connect server via a domain name. 5. Click Save. Wi-Fi You can set the Wi-Fi parameters if there are secure and credible Wi-Fi networks nearby. Steps 1. Click Communication Parameters Wi-Fi to enter the Wi-Fi page. 41 AX PRO User Manual 2. Connect to a Wi-Fi. Manually Connect: Input the SSID Wi-Fi and Wi-Fi Password, select Encryption Mode and click Save.Select from Network List: Select a target Wi-Fi from the Network list. Click Connect and input Wi-Fi password and click Connect. 3. Click WLAN to enter the WLAN page. 4. Set IP Address, Subnet Mask, Gateway Address, and DNS Server Address. If enable DHCP, the device will gain the Wi-Fi parameters automatically. Note 5. Click Save. Cellular Network Set the cellular network parameters if you insert a SIM card inside the device. By using the cellular network, the device can upload alarm notifications to the alarm center. Before You Start Insert a SIM card into the device SIM card slot. Steps 1. Click Communication Parameters Cellular Data Network to enter the Cellular Data Network Settings page. 42 AX PRO User Manual Only the private network SIM card user needs to enter the access number. 2. Enable Wireless Dial. 3. Set the cellular data network parameters. Access Number Input the operator dialing number. Note User Name Access Password APN Data Usage Limit Ask the network carrier and input the user name. Ask the network carrier and input the password. Ask the network carrier to get the APN information and input the APN information. You can enable the function and set the data threshold every month. If data usage is more than the configured threshold, an alarm will be triggered and uploaded to the alarm center and mobile client. 43 AX PRO User Manual Data Used This Month The used data will be accumulated and displayed in this text box. 4. Click Save. Alarm Center You can set the alarm center's parameters and all alarms will be sent to the configured alarm center. Steps 1. Click Communication Parameters Alarm Receiving Center to enter the Alarm Receiving Center page. 2. Select the Alarm Receiver Center as 1 or 2 for configuration , and slide the slider to enable the selected alarm receiver center. Only if the alarm receiver center 1 is enabled, you can set the alarm receiver center 2 as the backup channel and edit the channel parameters. 3. Select the Protocol Type as ADM-CID, ISUP, SIA-DCS, *SIA-DCS, or *ADM-CID to set uploading Note mode. 44 AX PRO User Manual Note Standard DC-09 Protocol ADM-CID: The data presenting method of DC-09 is CID, which is not encrypted and only for uploading alarm report.
*ADC-CID: The data presenting method of DC-09 is CID, which is encrypted and only for uploading alarm report. SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is not encrypted and only for uploading alarm report.
*SIA-DCS: The data presenting method of DC-09 is DCS (also called SIA protocol), which is encrypted and only for uploading alarm report. ADM-CID or SIA-DCS You should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, timeout, re-upload times and heartbeat interval. Set the heartbeat interval with the range from 10 to 3888000 seconds. ISUPYou do not need to set the ISUP protocol parameters.
*SIA-DCS or *ADM-CID You should select the Alarm Receiver Type as IP or Domain name, and enter the IP/domain name, port number, account code, retry timeout period , attempts, heartbeat interval, encryption arithmetic, password length and secret key. Set the heartbeat interval with the range from 10 to 3888000 seconds. For encryption arithmetic: The panel support encryption format for information security according to DC-09, AES-128, AES-192 and AES-256 are supported when you configure the alarm center. For the secret key: When you use an encrypted format of DC-09, a key should be set when you configure the ARC. The key would be issued offline by ARC , which would be used to encrypt the message for substitution security. Note Note 4. Click Save. Notification Push When an alarm is triggered, if you want to send the alarm notification to the client, alarm center, cloud or mobile phone, you can set the notification push parameters. Steps 1. Click Communication Parameters Event Communication. 45 AX PRO User Manual 2. Enable the target notification. If you want to send the alarm notifications to the mobile client, you should also set the Mobile Phone Index, Mobile Phone Number , and check the Notification Type. For message notification in alarm receiving center, select the center index before settings. Note Note 3. Click Save. Result iVMS-4200 Table 4-1 Options of Notifications Option Notification Zone alarm & Lid Opened Wireless Device Lid Opened Tamper Notification 46 AX PRO User Manual Option Notification Panic Alarm Notification Medical Alarm Notification Gas Alarm Notification Fire Alarm Notification Panel Management Notification System Status Notification Detector Status Notification Wireless Device Status Notification Alarm Receiver Center 1&2 Zone alarm & Lid Opened Wireless Device Lid Opened Tamper Notification Panic Alarm Notification Medical Alarm Notification Gas Alarm Notification Fire Alarm Notification Panel Management Notification System Status Notification Detector Status Notification Wireless Device Status Notification Zone alarm & Lid Opened Wireless Device Lid Opened Tamper Notification Panic Alarm Notification Medical Alarm Notification Gas Alarm Notification Fire Alarm Notification Panel Management Notification System Status Notification Detector Status Notification 47 Alarm Receiver Center Cloud Mobile Phone AX PRO User Manual Option Notification Wireless Device Status Notification Mobile Phone Index 1 to 8 Mobile Phone Number Notification Type SMS & Voice Call Check Box Zone alarm & Lid Opened (Set Filter Time) Number of Calls Wireless Device Lid Opened Tamper Notification Panic Alarm Notification Medical Alarm Notification Gas Alarm Notification Fire Alarm Notification Panel Management Notification System Status Notification Detector Status Notification Wireless Device Status Notification Note For mobile phone notification:
You need to press * to finish the call. It is required to add control code when entering the mobile phone number. Mobile Client Registration If you want to register the device to the mobile client for remote configuration, you should set the mobile client registration parameters. Before You Start Connect the device to the network via wired connection, dial-up connection, or Wi-Fi connection. Set the device IP address, subnet mask, gateway and DNS server in the LAN. 48 AX PRO User Manual Steps 1. Click Communication Parameters Cloud Service Settings to enter the Hik-Connect Registration Settings page. 2. Click Communication Parameters Guarding Vision Registration to enter the Guarding Vision Registration Settings page. 3. Check Register to Hik-Connect. Note Note By default, the device Hik-Connect service is enabled. You can view the device status in the Hik-Connect server (www.hik-connect.com). 4. Check Register to Guarding Vision. By default, the device Guarding Vision service is enabled. You can view the device status in the Guarding Vision server (www.guardingvision.com). 5. Enable Custom Server Address. The server address is already displayed in the Server Address text box. 6. Select a communication mode from the drop-down list according to the actual device communication method. Auto The system will select the communication mode automatically according to the sequence of, wired network, Wi-Fi network, and cellular data network. Only when the current network is disconnected, will the device connect to other network. 49 AX PRO User Manual Wired Network & Wi-Fi Priority The connection priority order from high to low is: wired network, Wi-Fi, cellular data network. Wired &Wi-Fi The system will select wired network first. If no wired network detected, it will select Wi-Fi network. Cellular Data Network The system will select cellular data network only. 7. Optional: Change the authentication password. By default, the authentication password is displayed in the text box. The authentication password should contain 6 to 12 letters or digits. For security reasons, an 8-character password is suggested, which containing two or more of the following character types: uppercases, lowercases, and digits. In this section, you can create an ISUP account, and edit the IP address/domain name, port number. Steps 1. Click Communication Parameters ISUP Registration to enter the ISUP Registration Settings Note 8. Click Save. ISUP page. 50 AX PRO User Manual 2. Slide the slider to enable ISUP protocol. 3. Select the Address Type as IP or Domain Name. 4. Enter IP address or domain name according to the address type. 5. Enter the port number for the protocol. By default, the port number for ISUP is 7660. 6. Set an account, including the Device ID and ISUP Login Password. 7. Select Communication Mode. Note Auto The system will select the communication mode automatically according to the sequence of, wired network, Wi-Fi network, and cellular data network. Only when the current network is disconnected, will the device connect to other network. Wired Network & Wi-Fi Priority The connection priority order from high to low is: wired network, Wi-Fi, cellular data network. Wired &Wi-Fi The system will select wired network first. If no wired network detected, it will select Wi-Fi network. Cellular Data Network The system will select cellular data network only. 8. Click Save. 51 AX PRO User Manual NAT Universal Plug and Play (UPnP) is a networking architecture that provides compatibility among networking equipment, software and other hardware devices. The UPnP protocol allows devices to connect seamlessly and to simplify the implementation of networks in the home and corporate environments. Enable the UPnP function, and you dont need to configure the port mapping for each port, and the device is connected to the Wide Area Network via the router. Steps 1. Click Communication Parameters NAT to enter the page. 2. Drag the slider to enable UPnP. 3. Optional: Select the mapping type as Manual 4. Set the HTTP port and the service port. 5. Click Save to complete the settings 4.3.2 Device Management Zone You can set the zone parameters on the zone page. Steps 1. Click Device Zone to enter the Zone page. 52 AX PRO User Manual 2. Select a zone and click to enter the Zone Settings page. 3. Edit the zone name. 4. Select a zone type. Instant Zone Delayed Zone This Zone type will immediately trigger an alarm event when armed. Exit Delay: Exit Delay provides you time to leave through the defense area without alarm. Entry Delay: Entry Delay provides you time to enter the defense area to disarm the system without alarm. The system gives Entry/Exit delay time when it is armed or reentered. It is usually used in entrance/exit route (e.g. front door/main entrance), which is a key route to arm/disarm via operating keyboard for users. 53 AX PRO User Manual Note Follow Zone Perimeter Zone You can set 2 different time durations in System Options Schedule & Timer. Ensure that timer is no longer than 45 seconds in order to comply with EN50131-1. The zone acts as delayed zone when it detects triggering event during system Entry Delay, while it acts as instant zone otherwise. The system will immediately alarm when it detects a triggering event after the system is armed. There is a configurable interval timer between the alarm activation and sounder output "Sounder Delay Time (Perimeter Alarm) 0 to 600 Seconds". This option allows you to check the alarm and cancel the sounder output during the interval time in case of false alarm. When the zone is armed, you can set the peripheral alarm delayed time in System Options Schedule & Timer. You can also mute the sounder in the delayed time. Silent Panic Zone This zone type is active 24hrs, it is used for Panic or HUD (Hold Up Devices) not smoke sensors or break glass detectors. Panic Zone Fire Zone Gas Zone Medical Zone Timeout Zone Key Zone The zone activates all the time. It is usually used in the sites equipped with panic button, smoke detector and glass-break detector. The zone activates all the time with sound/sounder output when alarm occurs. It is usually used in fire hazardous areas equipped with smoke detectors and temperature sensors. The zone activates all the time with sound/sounder output when alarm occurs. It is usually used in areas equipped with gas detectors (e.g., the kitchen). The zone activates all the time with beep confirmation when alarm occurs. It is usually used in places equipped with medical emergency buttons. The zone activates all the time. The zone type is used to monitor and report the "ACTIVE"
status of a zone, but it will only report and alarm this status after the programmed time has expired. (1 to 599) Seconds. It can be used in places equipped with magnetic contacts that require access but for only a short period (e.g., fire hydrant box's door or another external security box door) The linked area will arm after being triggered, and disarm after being restored. In the case of the tampering alarm, the arming and disarming operation will not be triggered. 54 AX PRO User Manual Disabled Zone Alarms will not be activated when the zone is triggered or tampered. It is usually used to disable faulty detectors . 5. Enable Timeout Value, Silent Alarm, etc. according to your actual needs. Some zones do not support the function. Refer to the actual zone to set the function. 6. Enable Detector Enrolled, enter the serial No., and set the linked camera No. 7. Click OK. After setting the zone, you can enter Status Zone to view the zone status. Note Note Sounder The sounder is enrolled to the AX PRO via the wireless receiver module, and the 868 Mhz wireless sounder can be enrolled to the hybrid AX PRO via the wireless receiver that is at the address of 9. Steps 1. Click Device Sounder to enter the Sounder page. 2. Click to enter the Sounder Settings page. 3. Set the sounder name and the volume. 55 AX PRO User Manual Note The available sounder volume range is from 0 to 3 (function varies according to the model of device). 5. Enable Enroll Wireless Sounder and set the sounder serial No. 6. Select the linked area. 7. Select to enable Alarm LED Indicator, Alarm Buzzer, Arm/Disarm LED Indicator, and Arm/Disarm Buzzer. 8. Set the Polling Rate and Alarm Duration. 9. Click OK. After the sounder is configured, you can click Status Sounder to view the sounder status. Note Keypad You can set the parameters of the keypad that is enrolled to the AX PRO. Steps 1. Click Device Keypad to enter the page. 2. Click to enter the Keypad Settings page. 3. Set the keypad name. 4. Check the check box to enable the function of buzzer, silent panic alarm, silent medical alarm, and keypad button. 56 AX PRO User Manual 5. Check the Enable check box of Back-light Off Time, and set the duration of light off. 6. Select the keypad linked area. 7. Enable Enroll Wireless Keypad and set the serial No. 8. Click OK. Note After the keypad is configured, you can click Status Keypad to view the keypad status. You can set the keypad password on the page of User Management User Operation. 4.3.3 Area Settings Basic Settings You can link zones to the selected area. Steps 1. Click Area Basic Settings to enter the page. 2. Select an area. 3. Check Enable. 4. Check the check box in front of the zone to select zones for the area. 5. Click Save to complete the settings. Schedule and Timer Settings You can set the alarm schedule. The zone will be armed/disarmed according to the configured time schedule. Steps 1. Click System System Options Schedule & Timer to enter the Schedule & Timer page. 2. Select an area. 3. Set the following parameters according to actual needs. Enable the function and set the arming start time. The zone will be armed according to the configured time. Enable Auto Arming Note The auto arming time and the auto disarming time cannot be the same. The buzzer beeps slowly 2 minutes before the auto arming starts, and beeps rapidly 1 minute before the auto arming starts. You can select to enable forced arming on the System Options page. While the function is enabled, the system will be armed regardless of the fault. If the public area is enabled, the area 1 does not support auto arming. 57 AX PRO User Manual Enable Auto Disarming Enable the function and set the disarming start time. The zone will be disarmed according to the configured time. The auto arming time and the auto disarming time cannot be the same. If the public area is enabled, the area 1 does not support auto disarming. Late to Disarm Enable the function and set the time. If the alarm is triggered after the configured time, the person will be considered as late. You should enable the Panel Management Notification function in Communication Parameters Event Communication before enabling the Late to Disarm function. Weekend Exception Holiday Exception Enable the function and the zone will not be armed in the weekend. Enable the function and the zone will not be armed/disarmed in the holiday. You should set the holiday schedule after enabling. Up to 6 holiday groups can be set. Sounder Delay Time (Perimeter Alarm) If you have set the perimeter zone, you can set the delayed time for the zone. The available time duration range is from 0 s to 600 s. Alarm Duration If you have set the perimeter zone, you can set the time duration of the alarm. The available time duration range is from 1 s to 900 s. 5. Click Save. Note Note Note Note Note 58 AX PRO User Manual 4.3.4 Video Management You can add two network cameras to the AX PRO, and link the camera with the selected zone for video monitoring. You can also receive and view the event video via client and Email. Add Cameras to the AX PRO Steps 1. Click Device IPC to enter the network camera management page. 2. Click Add , and enter the basic information of the camera, such as IP address and port No., and select the protocol type. 3. Enter the user name and password of the camera. 4. Click OK . 5. Optional: Click Edit or Delete to edit or delete the selected camera. Link a Camera with the Zone Steps 1. Click Device Zone to enter the configuration page. 2. Select a zone that you wish to include video monitoring, and click the 3. Select the Panel Video Channel No.. 4. Click OK. Set Email to Receive Alarm Video You can send the alarm video or event to the configured email. Steps 1. Click Communication Parameters Video Verification Events to enter the page. 2. Click the block to enable the function. 3. Enter the sender's information. 59 AX PRO User Manual It is recommended to use Gmail and Hotmail for sending mails. 4. Enter the receiver's information. 5. Click Receiver Address Test and make sure the address is correct. 6. Click Save. Note FTP You can configure the FTP server to save alarm video. Steps 1. Click Communication FTP to enter the page. 2. Configure the FTP parameters FTP Protocol Server Address and Port The FTP server address and corresponding port. User Name and Password Directory Structure The saving path of snapshots in the FTP server. What to do next Enter the tasks the user should do after finishing this task (optional). Set Video Parameters Steps 1. Click Device IPCVideo to enter the page. FTP and SFTP are selectable. The files uploading is encrypted by using SFTP protocol. The FTP user should have the permission to upload pictures. If the FTP server supports picture uploading by anonymous users, you can check Anonymous to hide your device information during uploading. 60 AX PRO User Manual 2. Select a camera and set the video parameters. Stream Type Main Stream: Being used in recording and HD preview, it has a high resolution, code rate and picture quality. Sub-Stream: It is used to transmit network and preview pictures as a video streaming with features of lower resolution, bit rate and picture quality. Bitrate Type Resolution Video Bitrate Select the Bitrate type as constant or variable. Select the resolution of the video output. 4.3.5 Permission Management Add/Edit/Delete Keyfob The higher value corresponds to the higher video quality, but the better bandwidth is required. You can add keyfob to the AX PRO and you can control the AX PRO via the keyfob. You can also edit the keyfob information or delete the keyfob from the AX PRO. Steps 1. Click Device Keyfob to enter the Keyfob Management page. 2. Click Add and press any key on the keyfob. 61 AX PRO User Manual 3. Set the keyfob parameters. Name Customize a name for the keyfob. Permission Settings Check different items to assign permissions. Single Key Settings Select from the drop-down list to set I key and II key's functions Combination Keys Settings Select from the drop-down list to set combination keys' functions. 4. Click OK. 5. Optional: Click 6. Optional: Delete a single keyfob or check multiple keyfobs and click Delete to delete the keyfobs to edit the keyfob information. The communication of wireless devices like keyfob was identified by the SN number, which will be encrypted during transmission. The SN number was leading with character Q to Z, and following 8 digits, like Q02235774.Is that Q through to Z (10 letters) and a maximum number of 100,000,000 (10 to the power of 8 [digits]).. Add/Edit/Delete Tag You can add tag to the AX PRO and you can use the Tag to arm/disarm the zone. You can also edit the tag information or delete the tag from the AX PRO. in batch. Note Steps 1. Click Device Tag to enter the management page. 2. Click Add and place a Tag on the Tag area of the AX PRO. 3. Customize a name for the Tag in the pop-up window. 4. Select the Tag type and Tag linked area. 5. Select the permission for the Tag. Note Note You should allocate at least a permission for the Tag. 6. Click OK and the tag information will be displayed in the list. The Tag supports at least 20-thousand serial numbers. 62 AX PRO User Manual 7. Optional: Click 8. Optional: Delete a single Tag or check multiple Tags and click Delete to delete Tags in batch. and you can change the Tag name. 4.3.6 Maintenance Test The AX PRO supports walk test function. Steps 1. Enter Project Management Maintain Test to enable the function. Only when all the detectors are without fault, you can enter the mode TEST mode. Note 2. Check the Test check box to start walk test. 3. Click Save to complete the settings. 4. Trigger the detector in each zone. 5. Check the test result. 63 AX PRO User Manual Export File You can export debugging file to the PC. Steps 1. Click Maintenance Export File to enter the page. 2. Check the check box to enable the function. 3. Click Export to save the debugging file in the PC. 4.3.7 System Settings Authority Management Set the authority options. Click System System Options to enter the System Option Management page. Wireless Device Poll Check If the option is enabled, the system will detect all radio peripherals heartbeat. If no peripherals 64 AX PRO User Manual heartbeat is detected, the system will upload an event. Note For EN, do not switch to OFF. Arming with Fault Note If the option is enabled and there are active faults in a zone, the zone will be bypassed automatically when arming. You should disable the arming function in the Advanced Settings page. Or the AX PRO arming with fault function cannot be valid. AX PRO Status Notification If the option is enabled, the device will upload report automatically when the AX PRO status is changed. Disable Function Key Voice Prompt If the option is enabled, all function keys will be disabled. If the option is enabled, the AX PRO will enable the text voice prompt. Voice Prompt of Disarming and Alarm Clearing If the option is enabled, the AX PRO will broadcast all system faults before disarming and alarm clearing. Before enable this function, you need to enable Voice Prompt. System Volume The available system volume range is from 0 to 10. Authority Advanced Settings Set advanced authority parameters. Click System System Options Arming Progress to enter the Advanced Settings page. 65 AX PRO User Manual You can set the following parameters:
Enable Arming When you enable the function, during the device arming procedure, the system will check the configured fault checklist. When there is fault occurred during the arming procedure, the procedure will be stopped. PKG keypad and the keyfob do not support this function. If this function is enabled, the arming will fail if there is a fault. It is necessary to eliminate the fault or close the Enable Arming. Note Fault Checklist The system will check if the device has the faults in the checklist during the arming procedure. Enable Arming with Fault Arming Indicator Keeps Light Check the faults in the Enable Arming with Fault list, and the device will not stop the arming procedure when faults occurred. If the device applies EN standard, by default, the function is disabled. In this case, if the device is armed, the indicator will be solid blue for 5 s. And if the device is disarmed, the indicator will flash 5 times. When the function is enabled, if the device is armed, the indicator will be on all the time. And if 66 AX PRO User Manual the device is disarmed, the indicator will be off. If the device applies EN standard, by default, the function is disabled. In this case, the device will not prompt faults during the arming procedure. Only -P model supports this function. Prompt Fault When Arming Only -P model supports this function. Enable Early Alarm Note Note Note Fault Check If you enable the function, when the zone is armed and the zone is triggered, the alarm will be triggered after the delay time. The early alarm will be taken effect only after the delayed zone is triggered. The system determines whether to check the faults listed on the page. The system will only check the fault that is selected. Click System System Options Fault Check to enter the page. Detect Network Camera Disconnection If the option is enabled, when the linked network camera is disconnected, an alarm will be triggered. Battery Supervision 67 AX PRO User Manual If the option is enabled, when battery is disconnected or out of charge, the device will upload events. If the option is enabled, when the wired network is disconnected or with other faults, the alarm will be triggered. If the option is enabled, when the Wi-Fi is disconnected or with other faults, the alarm will be triggered. If the option is enabled, when the cellular data network is disconnected or with other faults, the alarm will be triggered. If the option is enabled, the alarm will be triggered for faults of the SIM card. The system checks the fault after the configured time duration after AC power down. To compliant the EN 50131-3, the check time duration should be 10 s. Wired Network Fault Check Wi-Fi Fault Check Cellular Network Fault Check SIM Card Fault Check AC Power Down Check Time Time Settings You can set the device time zone, synchronize device time, and set the DST time. The device supports time synchronization via Hik-Connect Guarding Vision server. Time Management Click System System Settings Time to enter the Time Management page. You can select a time zone from the drop-down list. You can synchronize the device time manually with NTP. Check the check box of NTP Time Sync., enter the server address and port No., and set the synchronization interval. You can synchronize the device time manually. Or check Sync. with Computer Time to synchronize the device time with the computer time. 68 AX PRO User Manual Note While you synchronize the time manually or with the computer time, the system records the log SDK Synchronization. DST Management Click System System Settings DST Management to enter the Time Management page. You can enable the DST and set the DST bias, DST start time, and DST end time. Security Settings SSH Settings Enable or disable SSH (Secure Shell) according to your actual needs. Click System System Security SSH Settings to enter the SSH Settings page and you can enable or disable the SSH function. Locking User Settings The device will be locked 90 s after 3 failed credential attempts (can be set) in a minute. 69 AX PRO User Manual You can view the locked user or unlock a user and set the user locked duration. To compliant the EN requirement, the system will only record the same log 3 times continuously. Steps 1. Click System System Security Locking User Settings to enter the Locking User Settings Note page. 2. Set the following parameters. Max. Failure Attempts If the user continuously input the incorrect password for more than the configured times, the account will be locked. Note Note 3. Click 4. Click Save. The administrator has two more attempts than the configured value. Locked Duration Set the locking duration when the account is locked. The available locking duration is 5s to 1800s. to unlock the account or click Unlock All to unlock all locked users in the list. 70 AX PRO User Manual Module Lock Settings Set the module locking parameters, including the Max Failure Attempts, and locked duration. The module will be locked for the programmed time duration, once the module authentication has failed for the amount of configured times. Steps 1. Click System System Security Module Lock Settings to enter the Module Lock Settings page. 2. Select a module from the list, and click the icon. 3. Set the following parameters of the selected module. Max. Failure Attempts If a user continuously tries to authentication a password for more than the configured attempts permitted, the keypad will be locked for the programmed duration. Locked Duration Set the locking duration when the keypad is locked. After the configured duration, the keypad will be unlocked. 4. Click OK. 5. Optional: Click the Lock icon to unlock the locked module. System Maintenance You can reboot the device, restore default settings, import/export configuration file, or upgrade the device remotely. Select the device and click bar of the web browser. Click Project Management Maintenance to enter the Upgrade and Maintenance page. in the client software, or enter the device IP address in the address 71 AX PRO User Manual Reboot Click Reboot to reboot the device. Restore Default Settings Click Partly Restore to restore all parameters except for admin user information, wired network, Wi-Fi network, detector information, and peripheral information to default ones. Click Restore All to restore all parameters to the factory settings. Import Configuration File Click View to select configuration file from the PC and click Import Configuration File to import configuration parameters to the device. Importing configuration file requires entering the password set at the time of exporting. Export Configuration File Click Export Configuration File to export the device configuration parameters to the PC. Exporting configuration file requires a password to be used for file encryption. Export File Click Project Management Maintain Export File Enable Debugging Log to enable the function. 72 AX PRO User Manual Select file type needs to be exported. Click Export to export the file. Local Log Search You can search the log on the device. Click Project Management Log to enter the Local Log Search page. Select a major type and a minor type from the drop-down list, set the log start time and end time and click Filter. All filtered log information will be displayed in the list. You can also click Reset to reset all search conditions. 73 AX PRO User Manual Device Upgrade Get Manufacture PIN To upgrade the device, a manufacture PIN is needed for authentication. The manufacture PIN can only get from the Hik-ProConnect service, which means that the installer, who authorized by administrator at access level 2, has authorized the access at level 4. The manufacture PIN can only work once. Get PIN from Hik-ProConnect Service Login with the installer account and enter the page of the device to be upgraded. Click More Menu at the lower right side of the page, and apply a PIN. Get PIN from HIKVISION tech-support It is better to use remote desktop to access the local web client of control panel. The PIN 74 AX PRO User Manual will be authorized according to the standard tech-support procedure. Firmware Upgrade Steps:
1. Click Maintenance Device Information to enter the page. 2. Click Remote Upgrade. 3. Enter the manufacture PIN to open the upgrade interface. 4. Click View to find the firmware file with the name digicap.dav. 5. Click Upgrade to complete. 75 AX PRO User Manual Both of the users and configuration information will be retained after upgrade finished. Note 4.3.8 Check Status After setting the zone, repeater, and other parameters, you can view their status. Click Status. You can view the status of zone, relay, sounder, keypad, Tag reader, battery, and communication. Zone: You can view the zone status, alarm status, detector battery capacity, and signal strength. Sounder: You can view sounder status, battery status, and signal strength. Output: You can view relay status, battery status, and signal strength. 76 AX PRO User Manual Keypad: You can view keypad status, battery status, and signal strength. Repeater: You can view repeater working status. Tag Reader: You can view Tag reader status, battery status, and signal strength. 4.4 Report to ARC (Alarm Receiver Center) AX Pro wireless control panel is designed with transceiver built in following the guidance of EN 50131-10 and EN 50136-2. Category DP2 is provided with primary network interface of LAN/
WiFi and secondary network interface of GPRS ATS (Alarm Transmission system) is designed to always use LAN/Wi-Fi network interface when available to save mobile data usage. The secondary network interface provides resilience and reliability during mains power failure. Setup ATS in Transceiver of Receiving Center Steps:
1. Login to the web client of the alarm receiver. 2. Click Configuration IP Reception, and create a receiving server as shown below. 3. Click Alarms and Accounts Accounts Management, and assign an account for the panel as show below. 77 AX PRO User Manual Setup ATS in Transceiver of the Panel Steps:
1. Login using installer account from local web client. 2. Click Communication Alarm Receiving Center (ARC), and enable Alarm Receiving Center 1.
= Protocol Setting =
Protocol Type ADM-CID SIA-DCS
*ADM-CID
*SIA-DCS Select token supported by the receiver in the ARC. Choose the token with * mark to improve the communication security. 78 AX PRO User Manual
= Server Setting =
Address Type IP Domain Name Server Address / Domain Name Port No.
= Account Setting =
Account Code Input the assigned account provided by the ARC.
= SIA DC-09 Protocol Setting =
Transmission Mode Input IP address or domain name by which the transceiver of receiving center could be reached. Input port number of the server provided by the ARC TCP UDP Both TCP and UDP are supported for transmission. UDP is recommended by the SIA DC-09 standard. Connection Setting Impulse Counting Time / Retry Timeout Period Setup the timeout period waiting for receiver to respond. Re-transmission will be arranged if the transceiver of receiving center is timeout. Setup the maximum number that re-transmission will be tried. Setup the interval between 2 live polling if enable is checked. Attempts Polling Rate Encryption Setting Encryption Arithmetic Password Length AES 128 192 256 Secret Key Setup the encryption key length and input the key provided by the ARC. Signalling Test Activate a panic alarm from the control panel. 79 AX PRO User Manual Login to Receiver. Click Traffic to review all the messages received. 80 AX PRO User Manual Chapter 5 General Operations 5.1 Arming You can use keypad, keyfob, Tag, client software, mobile client to arm your system. After the arming command is sending to AX PRO, the system will check the detector status. If the detector is in fault, you will need to choose whether to arm the system with fault. While the system is armed, the AX PRO will prompt the result in 5s, and upload the arming report. Access level of Arming The user in level 2 or 3 has the permission to arm or partly arm the system. Arming Indication The arming/disarming indicator keeps solid blue for 5s. Reason of Arming Failure Intrusion detector triggered (excepts the detector on the exit route). Panic alarm device triggered. Tampering alarm occurred. Communication exception Main power supply exception 81 AX PRO User Manual Backup battery exception Alarm receiving fault Sounder fault Low battery of the keyfob Others Arming with Fault While the arming is stopped with fault, user in level 2 has the permission to arm the system with fault (forced arming). Forced arming only takes effect on the current arming operation. The forced arming operation will be record in the event log. 5.2 Disarming You can disarm the system with keypad, keyfob, Tag, client software, or mobile client. Disarming Indication The arming/disarming indicator flashes 30s while the user successfully disarm the system through the entry/exit route. The system will report the disarming result after the operation completed. Entry Delay Duration Ensure that timer is no longer than 45 seconds in order to comply with EN50131-1. Early Alarm If either the intrusion or tampering alarm occurs on the enter/exit route when the AX PRO is in the status of entry delay, the AX PRO then enters the early alarm mode. The early alarm duration can be set (> 30s). The AX PRO will reports the alarm only if the alarm event lasts over the duration of early alarm with the addition of entry delay. 82 AX PRO User Manual A. Trouble Shooting A.1 Communication Fault A.1.1 IP Conflict Fault Description:
IP that the panel automatically acquired or set is same as other devices, resulting in IP conflicts. Solution:
Search the current available IP through ping. Change the IP address and log in again. A.1.2 Web Page is Not Accessible Fault Description:
Use browser to access web pages and display Inaccessible. Solutions:
1. Check whether the network cable is loose and the panel network is abnormal. 2. The panel port has been modified. Please add a port to the web address for further access. A.1.3 Hik-Connect is Offline Fault Description:
The web page shows that the Hik-Connect is offline. Solution:
Network configuration of the panel is error, unable to access extranet. A.1.4 Network Camera Drops off Frequently Fault Description:
System reports multiple event logs of IPC disconnection and connection. Solution:
Check whether the network communication or camera live view is proper. A.1.5 Failed to Add Device on APP Fault Description:
When using APP to add devices, it is prompted that the device fails to be added, the device could not be found, etc. Solution:
83 AX PRO User Manual Check the web page: whether the Hik-Connect is offline. A.1.6 Alarm Information is Not Reported to APP/4200/Alarm Center Fault Description:
After the alarm is triggered, the app/4200/ alarm center does not receive the alarm message. Solution:
"Message push" - "alarm and tamper-proof notice" is not enabled. You should enable "alarm and tamper-proof notice". A.2 Mutual Exclusion of Functions A.2.1 Unable to Enter Registration Mode Fault Description:
Click the panel function key, and prompt key invalid. Solution:
The panel is in "Hotspot" mode. Switch the panel to "station" mode, and then try to enter the registration mode again. A.3 Zone Fault A.3.1 Zone is Offline Fault Description:
View status of zones which displays offline. Solution:
Check whether the detector reports undervoltage. Replace the detector battery A.3.2 Zone Tamper-proof Fault Description:
View status of zones which displays tamper-proof. Solution:
Make tamper-proof button of the detector holden. A.3.3 Zone Triggered/Fault Fault Description:
84 AX PRO User Manual View status of zones which displays triggered/fault. Solution:
Reset the detector. A.4 Problems While Arming A.4.1 Failure in Arming (When the Arming Process is Not Started) Fault Description:
When the panel is arming, prompt arming fails. Solution:
The panel does not enable "forced arming", and when there is a fault in the zone, the arming will fail. Please turn on the "forced arming" enable, or restore the zone to the normal status. A.5 Operational Failure A.5.1 Failed to Enter the Test Mode Fault Description:
Failed to enable test mode, prompting "A fault in the zone". Solution:
Zone status, alarm status or zone power is abnormal. A.5.2 The Alarm Clearing Operation on the Panel Does Not Produce the Alarm Clearing Report Fault Description:
The alarm clearing operation on the panel does not produce the alarm clearing report. Solution:
In the absence of alarm, no report will be uploaded for arm clearing. A.6 Mail Delivery Failure A.6.1 Failed to Send Test Mail Fault Description:
when configure the mail information, click "test inbox" and prompt test fails. 85 AX PRO User Manual Solution:
Wrong configuration of mailbox parameters. Please edit the mailbox configuration information, as shown in table 1/1. A.6.2 Failed to Send Mail during Use Fault Description:
Check the panel exception log. There is "mail sending failure". Solution:
The mailbox server has restricted access. Please log in to the mailbox to see if the mailbox is locked. A.6.3 Failed to Send Mails to Gmail Fault Description:
The receiver's mailbox is Gmail. Click "Test Inbox" and prompt test fails. 1. Google prevents users from accessing Gmail using apps/devices that do not meet their security standards. Solution:
Log in to the website (https://www.google.com/settings/security/lesssecureapps), and "start using access of application not safe enough". The device can send mails normally. 2. Gmail does not remove CAPTCHA authentication. Solution: Click the link below, and then click "continue"
(https://accounts.google.com/b/0/displayunlockcaptcha). A.6.4 Failed to Send Mails to QQ or Foxmail Fault Description:
The receiver's mailbox is QQ or foxmail. Click "Test Inbox" and prompt test fails. 1. Wrong QQ account or password. Solution:
the password required for QQ account login is not the password used for normal login. The specific path is: Enter the email account device account to generate the authorization code, and use the authorization code as the login password. 2. SMTP login permission is needed to open. A.6.5 Failed to Send Mails to Yahoo Fault Description:
The receiver's mailbox is yahoo. Click "test inbox" and prompt test fails. 1. The security level of mailbox is too high. Solution:
Go to your mail account and turn on "less secure sign-in". 86 AX PRO User Manual A.6.6 Mail Configuration Mail Type Mail Server SMTP Port Protocols Supported Table A-1 Mail Configuration smtp.gmail.com smtp.office365.com smtp.office365.com smtp.qq.com 587 587 587 587 smtp.mail.yahoo.com 587 smtp.126.com 465 SSL/TLS smtp.sina.com 25/465/587 TLS/STARTTLS (TLS) STARTTLS (TLS) STARTTLS (TLS) STARTTLS (TLSv1.2) STARTTLS (TLSv1.2) SSL/TLS/STARTTLS
(SSL/TLS) About mail configuration:
SMTP portDefault to use port 25 without encryption, or using port 465 if SSL/TLS is used. Port 587 is mainly used for STARTTLS protocol mode. The STARTTLS protocol mode that is usually used by default when selecting TLS. User nameUser name of Outlook and Hotmail require full names, and other email require a Gmail Outlook Hotmail QQ Yahoo 126 Sina Note prefix before @. 87 AX PRO User Manual B. Input Types Table B-1 Input Types Input Types Operations Instant Zone Perimeter Zone Delayed Zone Follow Zone 24H Silence Zone The system will immediately alarm when it detects triggering event after system armed. Audible Response Trigger the system sound and sounder. Voice Prompt: Zone X alarm. The system will immediately alarm when it detects triggering event after system armed. Audible Response: Trigger the system sound and sounder. There is a configurable interval between alarm and sounder output, which allows you to check the alarm and cancel the sounder output during the interval. Voice Prompt: Zone X perimeter alarm. The system provides you time to leave through or enter the defense area without alarm. Audible Response: Trigger the system sound and sounder. Voice Prompt: Zone X alarm. The zone acts as delayed zone when it detects triggering event during system Entry Delay, while it acts as instant zone otherwise. Audible Response: Trigger the system sound and sounder. Voice Prompt: Zone X follow alarm. The zone activates all the time without any sound/sounder output when alarm occurs. Audible Response: No system sound (voice prompt or sounder). The zone activates all the time. Panic Zone Audible Response: Trigger the system sound and sounder. Voice Prompt: Zone X panic alarm. Fire Zone The zone activates all the time with sound/sounder output when alarm occurs. 88 AX PRO User Manual Input Types Operations Gas Zone Medical Zone Timeout Zone Disabled Zone Tamper Alarm Link Arm Virtual Zone (Keypad/Keyfob) Audible Response: Trigger the system sound and sounder. Voice Prompt: Zone X fire alarm. The zone activates all the time with sound/sounder output when alarm occurs. Audible Response: Trigger the system sound and sounder. Voice Prompt: Zone X gas alarm. The zone activates all the time with beep confirmation when alarm occurs. Audible Response: Trigger the system sound and sounder. Voice Prompt: Zone X medical alarm. The zone activates all the time. The zone type is used to monitor and report the "ACTIVE" status of a zone, but it will only report and alarm this status after the programmed time has expired (1 to 599) seconds. Alarms will not be activated when the zone is triggered or tampered. Audible Response: No system sound (voice prompt or sounder). The system will immediately alarm when it detects triggering event after system armed. Audible Response: Trigger the system sound and sounder. Voice Prompt: Buzzer beeps. The system will immediately alarm when it detects triggering event after system armed. Audible Response: Trigger the system sound and sounder. Voice Prompt: Zone X tampered. Trigger the linked device when event occurs. e.g. The output expander linked relays will be enabled when the AX PRO is armed. When armed: Voice prompt for fault. You can handle the fault according to the voice prompt. System sound for arming with Tag or keyfob. Voice prompt for fault. You can handle the fault according to the voice prompt. 89 AX PRO User Manual Fault event displays on client. You can handle the fault via client software or mobile client. Voice Prompt: Armed/Arming failed. 90 AX PRO User Manual C. Output Types Table C-1 Output Types Output Types Active Restore Arming Arm the AX PRO Disarming Disarm the AX PRO Alarm Zone Linkage When alarm event occurs. The alarm output will be activated after the configured exit/enter delay. When alarm event occurs, the linked relay will output alarm signal. Manual Operation Enable relays manually After the configured output delay After the configured output delay After the configured output delay, disarm the AX PRO or clear alarm After the configured output duration Over the triggering time or disable the relays manually 91 AX PRO User Manual D. Event Types Table D-1 Event Types Default 1
(client software notification) Default 2
(alarm receiving center 1/2) Default 3
(mobile client) Default 4
(telephone) Event Types Custom Alarm and Tamper Life Safety Event
System Status /
Panel Management
92 AX PRO User Manual E. Access Levels Level Description Access by any person; for example the general public. User access by an operator and administrator; for example customers
(systems users). User access by an installer; for example an alarm company professional. Table E-1 Permission of the Access Level Permission Restoring/Clearing Alarm Entering Walk Test Mode Bypass(zone)/Disabling/Force Arming Adding/Changing Verification Code Adding/Editing Level 2 User and Verification Code Adding/Editing Configuration Data Replacing software and firmware 2 Yes Yes Yes Yes Yes Yesd Yes No No 3 Yes Yes Yes Yes Yes Yesd Yes Yes No 1 2 3 Function Arming Disarming Note a By the condition of being accredited by user in level 2. bBy the condition of being accredited by user in level 2 and level 3. dUsers can only edit their own user code. The user level 2 can assign the login permission of the controller to the user level 3 in the The user level 2 should assign permissions to the user level 3 if the user level 3 wants to login When the controller is bypassed, the user level 3 can login the controller without the permission settings page. the controller remotely. assignment of the user level 2. 1 No No No No No No No No No 93 AX PRO User Manual When the controller is bypassed, the user level 3 can login the controller without the permission The user level 4 can login the controller only when the user level 2 or level 3 has assigned assignment of the user level 2. permissions to the user level 4. 94 AX PRO User Manual F. Signalling Detection of ATP/ATS Faults ATP (Alarm Transmission Path) faults will be detected when network interface of the control panel disconnected or the transmission path to the transceiver of receiving center located in ARC blocked somewhere in between. An ATS (Alarm Transmission System) fault will be reported when ATP faults are detected on both transmission paths. ATP restore will be detected as soon as network interface connected and the transmission path to the transceiver of receiving center restored. ATS restore will be reported when ATP restore of any transmission path is detected. The timing performance of detecting ATP faults and restores shows in the table below. Primary ATP failure/restore Secondary ATP failure/restore TN LAN/WiFi GPRS Maximum timing of detection 10 min 60 min 20 min (when primary ATP failed ) Signalling will be always transmitted from primary ATP when it is operational. Otherwise it will be automatically switched to secondary transmission path that is operational at the moment. Both primary and secondary ATP fault and restore events will be reported to ARC when there is an ATP left to work. They will also be recorded to mandatory log memory with capacity of 1000 records allocated in non-volatile flash memory storage, as well as the ATS fault record. The detail of reports and log records are listed in the table below. Event code when Event log description Primary ATP failure/restore Secondary ATP failure/restore ATS failure/restore Primary network interface failure/restore Secondary network interface failure/restore signalling E351/R351 E352/R352 N/A E351/R351 E352/R352 LAN Path Failed/LAN Path Recovery Mobile Net Path Failed/Mobile Net Path Recovery ATS Failed LAN Path Failed/LAN Path Recovery Mobile Net Path Failed/Mobile Net Path Recovery ATS Category The ATS category of AXPRO is DP2. While the alarm receiving center is enabled. The control panel will upload alarm report to the receiver center via the main path (LAN or Wi-Fi) or the back-up path . If the control panel is properly connected to the LAN or Wi-Fi, the main path is selected as the transmission path. If the main path connection is failed, the path will be switched. And if the main path connection is restored, the path will be switched back to LAN or Wi-Fi. The control panel checks the connection status continuously, and generates logs transmission fault for any of the path. While both of the paths are invalid, the control panel determines ATS fault. 95 AX PRO User Manual G. SIA and CID Code Table F-1 SIA and CID Code SIA Code CID Code Description Burglary Alarm Burglary Alarm Restored Silent Panic Alarm Silent Panic Alarm Restored Timeout Alarm Timeout Alarm Restored Panic Alarm Panic Alarm Restored Perimeter Alarm Perimeter Alarm Restored Entry/Exit Alarm Entry/Exit Alarm Restored Device Tampered Device Tamper Restored Detector Tampered Detector Tamper Restored Wireless Sounder Tampered Wireless Sounder Tamper Restored Wireless Repeater Tampered Wireless Repeater Tamper Restored Expander or Wireless Device Tampered Expander or Wireless Device Tamper Restored Keypad/Keyfob Panic Alarm E130 R130 E122 R122 E780 R780 E120 R120 E131 R131 E134 R134 E137 R137 E383 R383 E321 R321 E334 R334 E341 R341 E120 96 BA BH HA HH NA BH PA PH BA BH BA BH TA TR TA TR TA TR TA TR ES EJ PA MA MH GA GH FA FH OP CL OA CA BC CL CD BB BU CT AT AR YT YR XT XR YM YR DK DO TS TE RN AX PRO User Manual SIA Code CID Code Description Medical Alarm Medical Alarm Restored Gas Leakage Alarm Gas Leakage Alarm Restored Fire Alarm Fire Alarm Restored Disarming Away Arming Auto Disarming Auto Arming Alarm Clearing Stay Arming Auto Arming Failed Zone Bypassed Zone Bypass Restored Late to Disarm AC Power Loss AC Power Restored Low System Battery Low System Battery Restored Low Keyfob Battery Low Keyfob Battery Restored Battery Fault Battery Fault Restored Keypad Locked Keypad Unlocked Test Mode Entered Test Mode Exited AX PRO Reset E100 R100 E151 R151 E110 R110 E401 R401 E403 R403 E406 R441 E455 E570 R570 E452 E301 R301 E302 R302 E384 R384 E311 R311 E501 R501 E607 R607 E305 97 UY UJ UY UJ XT XR ET ER UY UJ NT NR NT NR NT NT NR NT NR NT NR XQ XH AX PRO User Manual SIA Code CID Code Description Wireless Sounder Disconnected Wireless Sounder Connected Wireless Detector Disconnected Wireless Detector Connected Wireless Detector Low Voltage Normal Wireless Detector Voltage Expander or Wireless Device Disconnected Expander or Wireless Device Connected Wireless Repeater Disconnected Wireless Repeater Connected Cellular Data Network Disconnected Cellular Data Network Connected SIM Card Exception SIM Card Restored Network Flow Exceeded IP Address Conflicted Normal IP address Wired Network Exception Normal Wired Network Wi-Fi Communication Fault Wi-Fi Connected RF Signal Exception Normal RF Signal E321 R321 E381 R381 E384 R384 E333 R333 E334 R334 E352 R352 E352 R352 E352 E351 R351 E351 R351 E351 R351 E344 R344 98
BA BH XT XR LB LX CI
XT XR NT NR NT NR CS OS AX PRO User Manual SIA Code CID Code Description Expander Deleted Expander Added Detector Deleted Detector Added Wireless Repeater Deleted Wireless Repeater Added Wireless Sounder Deleted Wireless Sounder Added Burglary Alarm Burglary Alarm Restored Low Wireless Device Battery Low Wireless Device Battery Restored Programming Mode Entered Programming Mode Exited Arming Failed Patrol Wireless Device Deleted Wireless Device Added Low Wireless Sounder Battery Low Wireless Sounder Battery Restored Wired Network/Wi-Fi ATP Failed Wired Network/Wi-Fi ATP Restored Cellular Network ATP Failed Cellular Network ATP Restored Key Zone Disarmed Key Zone Armed E306 R306 E306 R306 E306 R306 E306 R306 E130 R130 E338 R338 E627 E628 E454 R250 E306 R306 E384 R384 E351 R351 E352 R352 1409 3409 99 AX PRO User Manual 100 AX PRO User Manual 101
1 2 | Label | ID Label/Location Info | 145.45 KiB | August 12 2020 |
HUIKVISION AX PRO io]
Modet! DS-PWAGS-LWE a IP: 100-240V-50,60H2,0.28.0.09 Sh: 12345670 ES WLU TAME TELL Be x Made m China _ FCC B:2ADTO-CPn3000802241 72020, Conta Tranter Mote FC 0: UOV-StAB0OC Monifactrer Hangzhou ieton Dig Teco Co. Address: No.555 Oianmo Road, Binjiang District, Hangzhou 310052, China FCC Warning Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) this device must accept any interference received, including interference that may cause undesired operation. be OAR See rs
: ae
1 2 | Applicant Declaration Letter | Cover Letter(s) | 129.96 KiB | August 12 2020 |
a) b) c) d) e) f) g) Title:
SGS North America Inc. 620 Old Peachtree Road SUITE 100 Suwanee, Georgia 30024 United States Applicant Declaration Applicant Legal Business Name Hangzhou Hikvision Digital Technology Co., Ltd. No. 555 Qianmo Road, Binjiang District Hangzhou 310052, China Address Grantee Code FCC ID Contact Email Contact Phone Authorized Contact Name Xiuying Zhang 2ADTD 2ADTD-CP03006402211 zhangxiuying@hikvision.com
+86-571-88075998 I, the undersigned, certify that I am an authorized signatory for the Applicant and therefore declare;
in accordance with 47CFR2.911(d), all of the statements herein and the exhibits attached hereto are true and correct to the best of my knowledge and belief. in accepting a Grant of Equipment Authorization issued by a TCB, under the authority of the FCC, as a result of the representations made in this application, the Applicant is responsible for:
labeling the equipment with the exact FCC ID as specified in this application,
(1)
(2) compliance statement labeling pursuant to the applicable rules,
(3) compliance of the equipment with the applicable technical rules, if the Applicant is not the actual manufacturer of the equipment, appropriate arrangements have been made with the manufacturer to ensure that production units of this equipment will continue to comply with the FCCs technical requirements. in accordance with 47 CFR 2.909 and KDB394321, the Applicant has read, understood and agrees to accept that they are the responsible party and agree to abide by their responsibilities as specified under 47 CFR 2.909 and KDB394321. in accordance with ISO17065, FCC KDB641163, FCC KDB610077, KDB394321 and RSP-100, the Applicant has read, understood, accepts and agrees to abide by the post market surveillance requirements.
(1)
(2)
(3) the Applicant understands, accepts and agrees that a sample may be requested for surveillance testing. the Applicant shall make provisions to always have a production sample available upon request by SGS, FCC and/or ISED. the Applicant shall, upon request by SGS, at the Applicants expense, provide a production sample of the requested product to SGS, FCC and/or ISED as instructed. The sample shall include all support devices, cables, software, accessories or other hardware or software required for evaluation, review, certification and audit surveillance of products certified by SGS. neither the Applicant nor any party to the application is subject to a denial of Federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862 because of a conviction for possession or distribution of a controlled substance. See 47CFR 1.2002(b) for the definition of a party for these purposes. the Applicant has read, understood, accepts and agrees to abide by the SGS North America, Inc.(TCB) terms and conditions. Link to CFRs: https://www.fcc.gov/wireless/bureau-divisions/technologies-systems-and-innovation-division/rules-regulations-title-47 Link to KDBs: https://apps.fcc.gov/oetcf/kdb/index.cfm Link to RSP-100: https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01130.html Date:2020/7/28 Applicant Signature:
Print Name:
Xiuying Zhang Senior Certification engineer
*NOTE: This declaration cannot be signed by an Agent, it shall be signed by an authorized person listed in the FCC database Applicant Declaration Rev:0.0
1 2 | Power of Attorney Letter | Cover Letter(s) | 39.47 KiB | August 12 2020 |
Hangzhou Hikvision Digital Technology Co., Ltd. TO:
Federal Communication Commission Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MID 21046 Date: 2020-07-28 Regarding: FCC ID: 2ADTD-CP03006402211 To whom it may concern:
We, the undersigned, hereby authorize Parlam Zhan to act on our behalf in all manners relating to application for equipment authorization with respect to the FCC ID above, including signing of all documents relating to these matters. Any and all acts carried out by the agent on our behalf shall have the same effect as acts of our own. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). Where our agent signs the application for certification on our behalf, I acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by SGS North America, Inc., still resides with Hangzhou Hikvision Digital Technology Co., Ltd. This authorization is valid until further written notice from the applicant. Name (Printed): Xiuying Zhang Title: Senior Certification engineer Signature:
On behalf of Company: Hangzhou Hikvision Digital Technology Co., Ltd. Telephone: +86-0571-88075998-62460
1 2 | confidentiality Letter | Cover Letter(s) | 86.76 KiB | August 12 2020 |
Confidentiality Request regarding application for FCC ID: 2ADTD-CP03006402211 No. 555 Qianmo Road, Binjiang District, angzhou 310052, China SGS North America Inc. 620 Old Peachtree Road SUITE 100 Suwanee, Georgia United States Hangzhou Hikvision Digital Technology Co., Ltd. To:
From: Hangzhou Hikvision Digital Technology Co., Ltd. Regarding:
LONG TERM CONFIDENTIALITY Pursuant to 47 CFR Section 0.459 and 0.457 of the commissions rules, the applicant hereby request confidential treatment of the documents listed below, associated with the certification application referenced above. Schematic(s) Block Diagrams Operational Descriptions The documents above contain proprietary information not released to the public. Public disclosure of this information may prove harmful to the business of the applicant. Sincerely, Signature:
Printed Name (on file with the FCC associated with the Grantee Code): Xiuying Zhang Title: Senior Certification engineer Company Name: Hangzhou Hikvision Digital Technology Co., Ltd.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2020-08-12 | 2422 ~ 2452 | DTS - Digital Transmission System | Original Equipment |
2 | 434.6 ~ 434.6 | DXT - Part 15 Low Power Transceiver, Rx Verified |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2020-08-12
|
||||
1 2 | Applicant's complete, legal business name |
Hangzhou Hikvision Digital Technology Co., Ltd.
|
||||
1 2 | FCC Registration Number (FRN) |
0024149825
|
||||
1 2 | Physical Address |
No. 555 Qianmo Road, Binjiang District
|
||||
1 2 |
Hangzhou, N/A
|
|||||
1 2 |
China
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
U******@SGS.COM
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
1 2 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
app s | FCC ID | |||||
1 2 | Grantee Code |
2ADTD
|
||||
1 2 | Equipment Product Code |
CP03006402211
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
X****** Z******
|
||||
1 2 | Telephone Number |
+86-5********
|
||||
1 2 | Fax Number |
+86-5********
|
||||
1 2 |
z******@hikvision.com
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
SGS-CSTC Standards Technical Services Co., Ltd.
|
||||
1 2 | Name |
P**** Z******
|
||||
1 2 | Physical Address |
588 West Jindu Road, Xinqiao, Songjiang
|
||||
1 2 |
ShangHai, 201612
|
|||||
1 2 |
China
|
|||||
1 2 | Telephone Number |
86 21********
|
||||
1 2 | Fax Number |
86 21********
|
||||
1 2 |
P******@sgs.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 | DXT - Part 15 Low Power Transceiver, Rx Verified | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | AX PRO | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Power Output listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter evaluation procedures as documented in this filing. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device has 20 MHz and 40MHz bandwidth mode. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
SGS-CSTC Standards Technical Services Co.,Ltd.
|
||||
1 2 | Name |
L******** Y****
|
||||
1 2 | Telephone Number |
+86 (********
|
||||
1 2 |
l******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC MO | 2412 | 2462 | 0.047 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC MO | 2422 | 2452 | 0.033 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 433.1 | 433.1 | ||||||||||||||||||||||||||||||||||||
2 | 2 | 15C | CC | 434.6 | 434.6 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC