FCC ID: UZ7RE40 RFID Module

RFID Reader Regulatory Guide MN-005055-01EN-P 6/2024 Zebra Technologies | 3 Overlook Point | Lincolnshire, IL 60069 USA zebra.com ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. 2024 Zebra Technologies Corp. and/

or its affiliates. All rights reserved. Regulatory Information This device is approved under Zebra Technologies Corporation. This guide applies to the following model number: XBK-ET6X-RFID All Zebra devices are designed to be compliant with the rules and regulations in the locations they are sold and will be labeled as required. Local language translation / (BG) / (CZ) Peklad do mstnho jazyka /

(DE) bersetzung in die Landessprache / (EL) / (ES) Traduccin de idiomas locales / (ET) Kohaliku keele tlge / (FI) Paikallinen knns / (FR) Traduction en langue locale / (HR) Prijevod na lokalni jezik / (HU) Helyi nyelv fordts / (IT) Traduzione in lingua locale /

(JA) / (KR) / (LT) Vietins kalbos vertimas / (LV) Tulkojums vietj valod /

(NL) Vertaling in lokale taal / (PL) Tumaczenie na jzyk lokalny / (PT) Traduo do idioma local /

(RO) Traducere n limba local / (RU) / (SK) Preklad do miestneho jazyka / (SL) Prevajanje v lokalni jezik / (SR) / (SV) versttning av lokalt sprk / (TR) Yerel dil evirisi / (ZH-CN) / (ZH-TW) zebra.com/support Any changes or modifications to Zebra equipment not expressly approved by Zebra could void the users authority to operate the equipment. Declared maximum operating temperature: 60C For use only with Zebra approved and UL Listed mobile devices, Zebra approved, and UL Listed/

Recognized battery packs. Regulatory Markings Regulatory markings subject to certification are applied to the device. Refer to the Declaration of Conformity (DoC) for details of other country markings. The DOC is available at: zebra.com/doc. Health and Safety Recommendations Safety in Hospitals and Aircraft Wireless devices transmit radio frequency energy that may affect medical electrical equipment and aircrafts operation. Wireless devices should be switched off wherever you are requested to do so in hospitals, clinics, healthcare facilities or by airline staff. These requests are designed to prevent possible interference with sensitive equipments. Medical Devices It is recommended that a minimum separation distance of 20 cm (8 in.) be maintained between a wireless device and a medical devices such as pacemakers, defibrillator, or other implantable devices to avoid potential interference with the medical device. Pacemaker users should keep the device at the opposite side of the pacemaker or turn OFF the device if suspected of interference. Please consult your physician or the manufacturer of the medical device to determine if the operation of your wireless product may interfere with the medical device. RF Exposure Guidelines Safety Information Reducing RF Exposure Use Properly Only operate the device in accordance with the instructions supplied. The device complies with internationally recognized standards covering human exposure to electromagnetic fields. For information on international human exposure to electromagnetic fields, refer to the Zebra Declaration of Conformity (DoC) at zebra.com/doc. Use only Zebra tested and approved headset, belt-clips, holsters, and similar accessories to ensure RF exposure compliance. If applicable, follow the instructions for use as detailed in the accessory guide. The use of third-party belt clips, holsters, and similar accessories may not comply with RF exposure compliance requirements and should be avoided. For further information on the safety of RF energy from wireless devices, refer to RF exposure and assessment standards section at zebra.com/responsibility. Marking and European Economic Area (EEA) Statement of Compliance Zebra hereby declares that this radio equipment is in compliance with Directives 2014/53/EU and 2011/65/EU. Any radio operation limitations within EEA countries are identified in Appendix A of EU Declaration of Conformity. The full text of the EU Declaration of Conformity is available at zebra.com/doc. Environmental Compliance For compliance declarations, recycling information, and materials used for products and packaging please visit zebra.com/environment. EU Importer : Zebra Technologies B.V Address: Mercurius 12, 8448 GX Heerenveen, Netherlands Waste Electrical and Electronic Equipment (WEEE) For EU and UK Customers: For products at the end of their life, please refer to recycling/disposal advice at zebra.com/weee. United States and Canada Regulatory Co-located Statement Radio Frequency Interference Notices This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Increase the separation between the equipment and receiver. connected. Consult the dealer or an experienced radio/TV technician for help. Radio Frequency Interference Requirements Canada This device complies with Innovation, Science and Economic Development Canadas licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radio lectrique subi mme si le brouillage est susceptible d'en compromettre le fonctionnement. RF Exposure Requirements - FCC and ISED The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated in compliance with the FCC RF emission guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of fcc.gov/oet/ea/fccid. To comply with FCC RF exposure compliance requirement, the antenna used for this transmitter must not be co-located (within 20 cm) or operating in conjunction with any other transmitter/antenna except those already approved in this filling. France Cet appareil a t test et dclar conforme aux limites applicables d'exposition aux radiofrquences

(RF). Le dbit d'absorption spcifique (DAS) local quantifie l'exposition de l'utilisateur aux ondes lectromagntiques de l'quipement concern. Les valeurs SAR les plus leves sont disponibles sur la dclaration de conformit (DoC) disponible sur: zebra.com/doc Trkiye TRK WEEE Uyumluluk Beyan EEE Ynetmeliine Uygundur. United Kingdom Statement of Compliance Zebra hereby declares that this radio equipment is in compliance with the Radio Equipment Regulations 2017 and the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012. Any radio operation limitations within UK are identified in Appendix A of UK Declaration of Conformity. The full text of the UK Declaration of Conformity is available at: zebra.com/doc. UK Importer: Zebra Technologies Europe Limited Address: Dukes Meadow, Millboard Rd, Bourne End, Buckinghamshire, SL8 5XF Warranty For the complete Zebra hardware product warranty statement, go to: zebra.com/warranty. Service Information Before you use the unit, it must be configured to operate in your facility's network and run your applications. If you have a problem running your unit or using your equipment, contact your facility's Technical or System Support. If there is a problem with the equipment, they will contact Zebra support at zebra.com/support. For the latest version of the guide go to: zebra.com/support. Software Support Zebra wants to ensure that customers have the latest entitled software at the time of device purchase in order to keep the device operating at peak performance levels. To confirm that your Zebra device has the latest entitled software available at the time of purchase, go to zebra.com/support. Check for the latest software from Support > Products, or search for the device and select Support

> Software Downloads. If your device does not have the latest entitled software as of your device purchase date, e-mail Zebra at [email protected] and ensure you include the following essential device information:

Model number Serial number Proof of purchase Title of the software download you are requesting. If it is determined by Zebra that your device is entitled to the latest version of software, as of the date you purchased your device, you will receive an e-mail containing a link directing you to a Zebra Web site to download the appropriate software. Product Support Information For information on using this product, see the User Guide at zebra.com/et60-info. To find quick answers to known product behaviors, access our knowledge articles at supportcommunity.zebra.com/s/knowledge-base. Ask your questions in our Support community at supportcommunity.zebra.com. Download product manuals, drivers, software, and view how-to videos at zebra.com/support. To request a repair for your product, go to zebra.com/repair. Patent Information To view Zebra patents, go to ip.zebra.com.

MN-004994-01EN-P Rev.A 8/24 Zebra Technologies | 3 Overlook Point | Lincolnshire, IL 60069 USA zebra.com ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. 2024 Zebra Technologies Corp. and/or its affiliates. All rights reserved.

ZT411/ZT421 Industrial Printer User Guide P1106464-03EN Rev A Copyright ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. 2022 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. For further information regarding legal and proprietary statements, please go to:

SOFTWARE: zebra.com/linkoslegal. COPYRIGHTS: zebra.com/copyright. WARRANTY: zebra.com/warranty. END USER LICENSE AGREEMENT: zebra.com/eula. Terms of Use Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries

(Zebra Technologies). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies. Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice. Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom. Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Contents About this Guide.............................................................................................................................................. 7 Notational Conventions..........................................................................................................................7 Icon Conventions..................................................................................................................................... 7 Printer Setup.....................................................................................................................................................9 Selecting a Location for the Printer...................................................................................................9 Ordering Supplies and Accessories.................................................................................................10 Media................................................................................................................................................. 10 Ribbon............................................................................................................................................... 10 Inspecting the Contents of the Box................................................................................................. 12 Connecting the Printer to a Device..................................................................................................13 Connect to a Phone or Tablet................................................................................................... 13 Installing Drivers and Connecting to a Windows-Based Computer................................13 Connecting to a Computer Using the Printers USB Port..................................................20 Connecting to Your Network through the Printers Ethernet Port...................................22 Connecting the Printer to Your Wireless Network.............................................................. 24 What to Do If You Forget to Install Printer Drivers First.....................................................24 Determining the Label Collection Method.................................................................................... 28 Loading the Media.................................................................................................................................31 Inserting the Media into the Printer..........................................................................................31 Using Tear-Off Mode................................................................................................................... 35 Using Peel-Off Mode (with or without Liner Take-Up)........................................................39 Using Rewind Mode.....................................................................................................................49 Using Cutter Mode or Delayed Cut Mode.............................................................................57 Determining the Type of Ribbon to Use.........................................................................................61 3 Contents What kind of ribbon can I use?................................................................................................. 61 Performing an Adhesive Test.....................................................................................................61 Performing a Ribbon Scratch Test............................................................................................61 Loading the Ribbon..............................................................................................................................62 Running the Print Wizard and Printing a Test Label...................................................................66 Using the Print Quality Assistance Wizard............................................................................ 68 Installing Label Design Software......................................................................................................69 ZebraDesigner System Requirements.................................................................................... 69 Printer Configuration and Adjustment....................................................................................................... 70 Home Screen......................................................................................................................................... 70 Changing Printer Settings...................................................................................................................72 Changing Printer Settings through the Windows Driver.................................................... 72 Printer Wizards............................................................................................................................... 73 User Menus..................................................................................................................................... 74 Calibrating the Ribbon and Media Sensors..................................................................................118 Performing Auto Calibration......................................................................................................119 Performing Manual Sensor Calibration...................................................................................119 Adjusting the Printhead Pressure...................................................................................................120 Adjusting the Sensor Position......................................................................................................... 124 Routine Maintenance...................................................................................................................................126 Cleaning Schedule and Procedures.............................................................................................. 126 Clean the Exterior, the Media Compartment, and the Sensors...................................... 128 Cleaning the Printhead and Platen Roller............................................................................ 129 Cleaning and Lubricating the Cutter Module...................................................................... 132 Removing Used Ribbon.....................................................................................................................138 Replacing Printer Components........................................................................................................139 Ordering Replacement Parts....................................................................................................139 Recycling Printer Components................................................................................................ 139 Storing the Printer...............................................................................................................................139 Lubrication............................................................................................................................................. 140 4 Contents Diagnostics and Troubleshooting.............................................................................................................. 141 Evaluating Barcode Quality.............................................................................................................. 142 Configuration Labels...........................................................................................................................144 PAUSE Self Test.................................................................................................................................. 145 Sensor Profile....................................................................................................................................... 146 Using Communication Diagnostics Mode.....................................................................................147 Loading Defaults or Last Saved Values........................................................................................148 Alert and Error States........................................................................................................................ 149 Alerts and Error Messages....................................................................................................... 150 Indicator Lights............................................................................................................................. 154 Troubleshooting................................................................................................................................... 157 Printing or Print Quality Issues................................................................................................ 157 Ribbon Issues................................................................................................................................ 161 RFID Issues....................................................................................................................................163 Communications Issues............................................................................................................. 166 Miscellaneous Issues.................................................................................................................. 167 Servicing the Printer........................................................................................................................... 170 Shipping the Printer.................................................................................................................... 170 Using a USB Host Port and the Print Touch Feature............................................................................. 171 Items Required for the Exercises.....................................................................................................171 Files for Completing the Exercises.........................................................................................172 USB Host................................................................................................................................................174 Exercise 1: Copy Files to a USB Flash Drive and Perform USB Mirror...........................174 Exercise 2: Print a Label Format from a USB Flash Drive................................................ 175 Exercise 3: Copy Files to/from a USB Flash Drive............................................................. 176 Exercise 4: Enter Data for a Stored File with a USB Keyboard and Print a Label....... 178 Print Touch/Near Field Communication (NFC)............................................................................ 178 Exercise 5: Enter Data for a Stored File with a Smart Device and Print a Label......... 179 Specifications................................................................................................................................................ 182 General Specifications....................................................................................................................... 182 Power Specifications.......................................................................................................................... 183 5 Contents Power Cord Specifications................................................................................................................183 Communication Interface Specifications.......................................................................................185 Standard Connections................................................................................................................186 Optional Connections.................................................................................................................188 Wireless Specifications.............................................................................................................. 189 Printing Specifications........................................................................................................................190 Media Specifications...........................................................................................................................192 Ribbon Specifications.........................................................................................................................193 Glossary..........................................................................................................................................................194 6 About this Guide About this Guide This document is intended for use by any person who needs to perform routine maintenance, upgrade, or troubleshoot problems with the ZT411/ZT421 printer. Notational Conventions The following conventions are used in this document:

Bold text is used to highlight the following:

Dialog box, window, and screen names Drop-down list and list box names Checkbox and radio button names Icons on a screen Key names on a keypad Button names on a screen Bullets () indicate:

Action items List of alternatives Lists of required steps that are not necessarily sequential. Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists. Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described below. NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task. IMPORTANT: The text here indicates information that is important for the user to know. CAUTIONEYE INJURY: Wear protective eyewear when performing certain tasks. 7 About this Guide CAUTIONPRODUCT DAMAGE: If the precaution is not taken, the product could be damaged. CAUTION: If the precaution is not heeded, the user could receive a minor or moderate injury.

[OTHER]: Touching this area could result in burns. CAUTIONESD: Observe proper electrostatic safety precautions. CAUTIONELECTRIC SHOCK: Disconnect the printer power before performing certain procedures to avoid the risk of electric shock. WARNING: If danger is not avoided, the user CAN be seriously injured or killed. DANGER: If danger is not avoided, the user WILL be seriously injured or killed. NOTE: This is an icon for wired networking notes. 8 Printer Setup Printer Setup This section assists a user with initial setup and operation of the printer. Selecting a Location for the Printer Select a location for the printer that meets these conditions:

SurfaceThe surface where the printer will be located must be solid, level, and of sufficient size and strength to hold the printer. SpaceThe area where the printer will be located must include enough space for ventilation and for accessing the printer components and connectors. To allow for proper ventilation and cooling, leave open space on all sides of the printer. CAUTION: Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat. PowerThe printer should be within a short distance of an appropriate power outlet that is easily accessible. Data communication interfacesThe printer must be within range of your WLAN radio (if applicable) or within an acceptable range for other connectors to reach your data source (usually a computer). For 9 Printer Setup more information on maximum cable lengths and configuration, see General Specifications on page 182. Operating conditionsYour printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. The following tableshows the temperature and relative humidity requirements for the printer when it is operating. Table 1Operating Temperature and Humidity Mode Temperature Relative Humidity Thermal Transfer 40 to 104F (5 to 40C) 20 to 85% non-condensing Direct Thermal 32 to 104F (0 to 40C) Ordering Supplies and Accessories The following things that you will need do NOT come with the printer:

Communication/network cables (such as USB, serial, parallel, wired Ethernet) Media Ribbon (if your printer has a thermal transfer option) Media Ribbon For optimal printing quality and proper printer performance across our product line, Zebra strongly recommends the use of Zebra Certified Supplies as part of the total solution. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear. To purchase supplies, go to zebra.com/supplies. The Glossary on page 194 includes terms associated with media, such as black mark media, gap/notch media, RFID media, fanfold media, and roll media. Use these terms to help determine which type of media will suit your needs. Do I need to use ribbon?

The media itself determines if you will need to use ribbon. How can I tell if media is Direct Thermal or Thermal Transfer?

(See direct thermal on page 196 and thermal transfer on page 202 for definitions.) What kind of ribbon can I use?

Thermal TransfermediaRequires ribbon. Direct Thermal mediaDoes NOT require ribbon. The easiest way to find out is to scratch the surface of the media rapidly with your fingernail.Ifa black mark appears where you scratched, the media is Direct Thermal, so you do NOT need ribbon.(See Performing a Ribbon Scratch Test on page 61.) This printer can only use ribbon that is coated on theoutsideunless you purchase and install the optional spindle that allows ribbon that is coated on the inside.Contact your authorized Zebra reseller for ordering information. 10 Printer Setup How can I tell which side of the ribbon is coated?

Use one of these two methods to identify the coated side:

Method 1:

1. Press a corner of the sticky side of a label to the outer surface of the ribbon roll. 2. Peel the label off the ribbon. If ink particles adhere to the label, the outer side of the roll is coated.Repeat this test with the inner surface if needed to confirm which side is coated. Method 2:

1. Unroll a short length of ribbon and place the outer surface against a piece of paper. 2. Scratch the inner surface of the ribbon with your fingernail. 3. Lift the ribbon and check for marks on the paper. If the ribbon left a mark, the outer side is coated. See Performing an Adhesive Test on page 61. 11 Printer Setup Inspecting the Contents of the Box Ensure that the printer box contains all the items you need to set it up. IMPORTANT: Zebra Technologies is not responsible for any damage incurred during the shipment of the equipment and will not repair this damage under warranty. 1. Verify that the following items are included in the box with the printer:

Additional items may be included, depending on the options ordered with the printer. 2. 3. If anything is missing, notify your authorized Zebra reseller. Immediately unwrap the printer and inspect for shipping damage. Save all packing materials. Check all exterior surfaces for damage. Raise the media door, and inspect the media compartment for damage to components. 4. If you discover shipping damage upon inspection:

Immediately notify the shipping company and file a damage report. Keep all packaging material for shipping company inspection. Notify your authorized Zebra reseller. 5. The printer shipped with several protective items for shipping, including a film of plastic over the transparent window on the media door. Before operating the printer, remove these protective items. 12 Printer Setup Connecting the Printer to a Device After you have set up the printer, you are ready to connect the printer to your device (such as a computer, phone, or tablet). Connect to a Phone or Tablet Download the free Zebra Printer Setup Utility app for your device. Android devices Apple devices The applications support the following types of connectivity:

Bluetooth Classic Bluetooth Low Energy (Bluetooth LE) Wired/Ethernet Wireless USB On-The-Go For the User Guides for these printer setup utilities, go to zebra.com/setup. Installing Drivers and Connecting to a Windows-Based Computer To use your printer with a Microsoft Windows-based computer, you must install the correct drivers first. IMPORTANT: You may connect your printer to your computer using any of the connections that you have available. However, do not connect any cables from your computer to the printer until you are instructed to do so. If you connect them at the wrong time, your printer will not install the correct printer drivers. To recover from incorrect driver installation, see What to Do If You Forget to Install Printer Drivers First on page 24. Installing the Drivers Follow these steps to install the correct drivers. 1. Navigate to zebra.com/drivers. 2. Click Printers. 3. Select your printer model. 4. On the printer product page, click Drivers. 5. Download the appropriate driver for Windows. The driver executable file (such as zd86423827-certified.exe) is added to your Download folder. 13 Printer Setup 6. Run the executable file and follow the prompts. When setup is complete, you may select to add all of the drivers to your system (Configure System) or to add/configure specific printers (see Running the Printer Installation Wizard on page 16). 14 Printer Setup 7. Select Configure System,and then click Finish. ThePrinter Installation Wizardinstalls the drivers. 15 Printer Setup Running the Printer Installation Wizard 1. On the last screen of the driver installer, leave Run the Printer Installation Wizard checked, and then click Finish. The Printer Installation wizard displays. 16 Printer Setup 2. Click Next. 17 Printer Setup 3. Click Install Printer Driver. The license agreement displays. 18 Printer Setup 4. Read and accept the terms of the license agreement, and then click Next. 5. Select the communication option that you want to configure for your printer:

Network Portor installing printers with an Ethernet (LAN) or wireless (Wi-Fi) network connection.Wait for the driver to scan your local network for devices and follow the prompts. If necessary, set the values as directed in Connecting to Your Network through the Printers Ethernet Port on page 22 or in Connecting the Printer to Your Wireless Network on page 24. USB PortFor installing printers connected with the USB cable.Connect the printer to the computer as shown in Connecting to a Computer Using the Printers USB Port on page 20. If the printer is already connected and powered on, you may need to remove the USB cable and install it again. The driver will automatically search for the model of the connected printer. Bluetooth PortFor installing printers with a Bluetooth connection.Not applicable to this printer. OtherFor installation using another type of cable, such as Parallel (LPT) and Serial (COM).No additional configuration is necessary. 6. If prompted, select your printer model and resolution. The model and resolution are on a part number sticker on the printer, usually located below the media hanger. The information will be in the following format:

Part Number: XXXXXxY xxxxxxxx where XXXXX = the printer model, and Y = the printer resolution (2 = 203 dpi, 3 = 300 dpi, 6 = 600 dpi). For example, in the part number ZT411x3 xxxxxxxx, ZT411 indicates that the printer is a ZT411 model, and 3 indicates that the printhead resolution is 300 dpi. 19 Printer Setup Connecting to a Computer Using the Printers USB Port 1. After you install the drivers,connect the USB cord to the USB port on your printer. 2. Connect the other end of the USB cord to your computer. 20 Printer Setup 3. Plug the A/C power cord into the A/C power connector on the back of the printer. 4. Plug the A/C power cord into an appropriate power outlet. 21 Printer Setup 5. Turn on (I) the printer. As the printer boots up, your computer completes the driver installation and recognizes your printer. If you did not install the drivers first, see What to Do If You Forget to Install Printer Drivers First on page 24. Connecting to Your Network through the Printers Ethernet Port If you wish to use a wired print server (Ethernet) connection, you may need to configure the printer to communicate with your Local Area Network (LAN). For additional information about Zebra print servers, refer to the ZebraNet Wired and Wireless Print Server User Guide. To download the latest version of this guide, go to zebra.com/manuals. 22 Printer Setup 1. After you install the drivers, connect the printer to an Ethernet cable that is connected to your network. The printer attempts to communicate with your network. If it is successful, it fills in your LANs gateway and subnet values and gets an IP address. The printer display then alternates between the printers firmware version and its IP address. 23 Printer Setup 2. Check the display to see if an IP address was assigned to the printer. See Connection > Wired > Wired IP Address for ways to view the IP address If the printers IP address is... Then... 0.0.0.0 or 000.000.000.000 Configure the following printer settings. Contact your network administrator for the proper values for your network. Connection > Wired > Wired IP Protocol (change the value from ALL to PERMANENT) Connection > Wired > Wired Gateway (match the gateway value of your LAN) Connection > Wired > Wired Subnet (match the subnet value of your LAN) Connection > Wired > Wired IP Address (assign a unique IP address to the printer) any other value The connection was successful. 3. Reset the network (see Connection > Networks > Reset Network) to allow changes to the network settings to take effect. Connecting the Printer to Your Wireless Network If you wish to use the printers optional wireless print server, you must configure the printer to communicate with your Wireless Local Area Network (WLAN) through the wireless print server. For additional information about Zebra print servers, refer to the ZebraNet Wired and Wireless Print Server User Guide. To download the latest version of this guide, go to zebra.com/manuals. 1. Install the drivers as instructed in Installing Drivers and Connecting to a Windows-Based Computer on page 13. 2. Configure the following printer settings. Contact your network administrator for the proper values for your network. Connection > WLAN > WLAN IP Protocol (change the value fromALL to PERMANENT.) Connection > WLAN > WLAN Gateway (match the gateway value of your WLAN) Connection > WLAN > WLAN Subnet (match the subnet value of your WLAN) Connection > WLAN > WLAN IP Address (assign a unique IP address to the printer) 3. Reset the network (see Connection > Networks > Reset Network) to allow changes to the network settings to take effect. What to Do If You Forget to Install Printer Drivers First If you plug in your Zebra printer before installing the drivers, the printer displays as an Unspecified device. 1. 2. Follow the instructions in Installing Drivers and Connecting to a Windows-Based Computer on page 13 to download and install the drivers. From the Windows menu, open theControl Panel. 24 Printer Setup 3. Click Devices and Printers. In this example, the MZ320 is an incorrectly installed Zebra printer. 4. Right-click on the device, and select Properties. The properties for the device display. 25 Printer Setup 5. Click the Hardware tab. 6. Select the Zebra printer in the Device Functions list, and then click Properties. The properties display. 26 Printer Setup 7. Click Change settings and then click the Driver tab. 8. Click Update Driver. 9. Click Browse my computer for driver software. 10. Click Browse... and navigate to the Downloads folder. 27 Printer Setup 11. Click OK to select the folder. 12. Click Next. The device is updated with the correct drivers. Determining the Label Collection Method Use a label collection method that matches the media being used and the printer options available using the table and figures at the end of this section. The media path is the same for roll and fanfold media. 1. On the Home screen, touch Menu > Print > Label Position > Collection Method. The Collection Method options display. 28 Printer Setup 2. Select a collection method that is compatible with the options available on your printer. 3. Touch the Home icon to return to the Home screen. Table 2Collection Methods and Printer Options Collection Method Required Printer Option Description Can be used with any printer option and most media types. The printer prints label formats as it receives them. The printer operator can tear off the printed labels when the printer stops. Tear Off Peel Off Liner Take-Up option or Rewind option The printer peels the label from the backing during printing and then pauses until the label is removed. The empty backing may be allowed to exit the front of the printer, or it may be wound onto the liner take-up spindle or rewind spindle. The printer prints without pausing between labels. The media is wound onto a core after printing. The rewind plate is used to keep the labels from separating from the backing. Rewind Rewind option Cutter Cutter option The printer cuts between labels after each one is printed. Delayed Cut Cutter option Applicator This mode is for use with a machine that applies labels. The printer waits for a delayed cut ZPL command (~JK) before it cuts the last printed label. The printer prints when it receives a signal from the applicator.Authorized Service Technicians should refer to the Advanced User Information section of the Maintenance Manual for additional information about the applicator interface. 29 Printer Setup Table 2Collection Methods and Printer Options(Continued) Collection Method Required Printer Option Description NOTE: Linerless Peel,Linerless Rewind,Linerless Tear,Linerless Cut, andLinerless Delayed Cut are options reserved for future use. Figure 1Printer Options 1 3 Tear-Off (standard) Rewind option 2 4 Peel with Liner Take-Up option Cutter option 30 Printer Setup Loading the Media Use the instructions in this section for loading roll or fanfold media in the appropriate label collection method for your needs. IMPORTANT: You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing. Inserting the Media into the Printer 1. Raise the media door. 2. Remove and discard any tags or labels that are torn or dirty or that are held by adhesives or tape. 31 Printer Setup 3. Pull out the media supply guide as far as it goes. 4. Insert roll or fanfold media into the printer. The media loading path is the same for both roll and fanfold media, so this is the only step that will be different. Type of media Roll media Place the roll of media on the media supply hanger. Push the roll as far back as it will go. Instructions Fanfold media Fanfold media can be stored behind or under the printer. Depending on where the media is stored, feed the media either from behind or through the bottom access slot, then drape it over the media supply hanger. Rear Feed Bottom Feed 32 Printer Setup 5. Which collection method are you using? (See Determining the Label Collection Method on page 28.) If using... Tear Off Then... Continue with Using Tear-Off Mode on page 35. Peel Off (with or without liner take-up) Continue with Using Peel-Off Mode (with or without Liner Take-Up) on page 39. Rewind Continue with Using Rewind Mode on page 49. 33 Printer Setup If using... Cutter or Delayed Cut Then... Continue with Using Cutter Mode or Delayed Cut Mode on page 57. 34 Printer Setup Using Tear-Off Mode 1. If you have not already done so, follow the instructions in the section Inserting the Media into the Printer on page 31. 2. Open the printhead assembly by rotating the printhead-open lever upward. 35 Printer Setup 3. Slide the media guide all the way out. CAUTION: HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the printhead to cool. 4. From the media hanger (1), feed the media under the dancer assembly (2), through the media sensor

(3), and under the printhead assembly (4). Slide the media back until it touches the inside back wall of the media sensor. 4 3 2 1 36 Printer Setup 5. Slide in the media guide until it just touches the edge of the media. 6. Does the media that you are using require ribbon for printing? If you are not sure, see Ribbon on page 10. If using Direct Thermal media (no ribbon needed) Thermal Transfer media (ribbon needed) Continue with step 7 on page 37. Then If you have not already done so, load ribbon in the printer using the instructions in Loading the Ribbon on page 62, then continue on tostep 7 on page 37. 7. Rotate the printhead-open lever downward until it locks the printhead in place. 37 Printer Setup 8. Close the media door. 9. Set the printer to the appropriate collection method that is compatible with your printer (see Print Menu > Label Position > Collection Method). 10. Press PAUSE to exit pause mode and enable printing. The printer may perform a label calibration or feed a label, depending on your settings. 11. For optimal results, calibrate the printer (see Calibrating the Ribbon and Media Sensors on page 118). 12. Verify that your printer is able to print a configuration label by holding both the FEED and CANCEL keys for 2 seconds. Media loading in Tear-Off mode is complete. 38 Printer Setup Using Peel-Off Mode (with or without Liner Take-Up) 1. If you have not already done so, follow the instructions in the section Inserting the Media into the Printer on page 31. 2. Open the printhead assembly by rotating the printhead-open lever upward. 39 Printer Setup 3. Slide the media guide all the way out. 4. Push down the peel-off mechanism release lever to open the peel assembly. CAUTION: HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the printhead to cool. 40 Printer Setup 5. From the media hanger (1), feed the media under the dancer assembly (2), through the media sensor

(3), and under the printhead assembly (4). Slide the media back until it touches the inside back wall of the media sensor. 4 3 2 1 6. Extend approximately 18 in. (500 mm) of media out of the printer. Remove and discard the labels from this exposed media, leaving just the liner. 41 Printer Setup 7. Feed the liner behind the peel assembly. Make sure that the end of the liner falls outside of the printer. 42 Printer Setup 8. Complete this step only if you want to use Peel-Off mode with Liner Take-Up. Your printer must have the Liner Take-Up option or the Rewind option installed. Follow the instructions for your printer option.

(If you are not using Liner Take-Up, skip this step and proceed tostep 9 on page 46.) Rewind Option Liner Take-Up Option a. For both the Rewind option and the Liner Take-Up option: Thread the liner into the slot below the peel assembly. b. Feed the liner under the media alignment roller. b. Slide the liner into the slot in the liner take-up spindle. 43 Printer Setup Rewind Option Liner Take-Up Option c. Loosen the thumbscrew on the rewind media guide. c. Push the liner back until it touches the back plate of the liner take-up spindle assembly. d. Slide the rewind media guide all the way out, and then fold it down. d. Wrap the liner around the liner take-up spindle and turn the spindle counterclockwise to tighten the liner. e. Slide an empty core onto the rewind spindle. For the Liner Take-Up option, loading of the liner is complete.Continue on to step 9 on page 46. 44 Printer Setup Rewind Option Liner Take-Up Option f. Wrap the liner around the core as shown, and then turn the rewind spindle to tighten the media. Ensure that the edge of the media is flush against the backplate of the rewind spindle. g. Fold up the rewind media guide, and then slide it in until it touches the liner. 45 Printer Setup Rewind Option Liner Take-Up Option h. Tighten the thumbscrew on the rewind media guide. Loading of the liner is complete. Continue with step 9 on page 46. 9. Close the peel assembly using the peel-off mechanism release lever. 46 Printer Setup 10. Slide in the media guide until it just touches the edge of the media. 11. Does the media that you are using require ribbon for printing? If you are not sure, see Ribbon on page 10. If using Direct Thermal media (no ribbon needed) Thermal Transfer media (ribbon needed) Continue with step 12 on page 47. Then a. If you have not already done so, load ribbon in the printer.

(See Loading the Ribbon on page 62.) b. Continue with step 12 on page 47. 12. Rotate the printhead-open lever downward until it locks the printhead in place. 47 Printer Setup 13. Close the media door. 14. Set the printer to the appropriate collection method (see Print > Label Position > Collection Method). 15. Press PAUSE to exit pause mode and enable printing. The printer may perform a label calibration or feed a label, depending on your settings. 16. For optimal results, calibrate the printer (see Calibrating the Ribbon and Media Sensors on page 118). 17. Verify that your printer is able to print a configuration label by holding both the FEED and CANCEL keys for 2 seconds. Media loading in Peel-Off mode is complete. 48

Printer Setup Using Rewind Mode 1. If you have not already done so, follow the instructions in Inserting the Media into the Printer on page 31. 2. Open the printhead assembly by rotating the printhead-open lever upward. 49 Printer Setup 3. Slide the media guide all the way out. CAUTION: HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the printhead to cool. 4. From the media hanger (1), feed the media under the dancer assembly (2), through the media sensor

(3), and under the printhead assembly (4). Slide the media back until it touches the inside back wall of the media sensor. 50 Printer Setup 5. Extend approximately 18 in. (500 mm) of media out of the printer. 6. Feed the media over the peel assembly. 51 Printer Setup 7. Thread the media into the slot below the peel assembly. 8. Feed the media under the media alignment roller. 9. Loosen the thumbscrew on the rewind media guide. 52 Printer Setup 10. Slide the rewind media guide all the way out, and then fold it down. 11. Slide an empty core onto the rewind spindle. 12. Wrap the media around the core as shown and turn the rewind spindle to tighten the media. Ensure that the edge of the media is flush against the backplate of the rewind spindle. 53 Printer Setup 13. Fold up the rewind media guide, and then slide it in until it touches the media. 14. Tighten the thumbscrew on the rewind media guide. 15. Slide in the media guide until it just touches the edge of the media. 54 Printer Setup 16. Does the media that you are using require ribbon for printing? If you are not sure, see Ribbon on page 10. If using Then Direct Thermal media (no ribbon needed) Continue with step 17 on page 55. Thermal Transfer media (ribbon needed) a. If you have not already done so, load ribbon in the printer. (See Loading the Ribbon on page 62.) b. Continue with step 17 on page 55. 17. Rotate the printhead-open lever downward until it locks the printhead in place. 18. Close the media door and the rewind base door. 19. Set the printer to Rewind mode. (For more information, see Print > Label Position > Collection Method.) 55 Printer Setup 20. Press PAUSE to exit pause mode and enable printing. The printer may perform a label calibration or feed a label, depending on your settings. 21. For optimal results, calibrate the printer. (See Calibrating the Ribbon and Media Sensors on page 118.) 22. Verify that your printer is able to print a configuration label by holding both the FEED and CANCEL keys for 2 seconds. Media loading in Rewind mode is complete. 56 Printer Setup Using Cutter Mode or Delayed Cut Mode 1. If you have not already done so, follow the instructions in Inserting the Media into the Printer on page 31. 2. Open the printhead assembly by rotating the printhead-open lever upward. 57 Printer Setup 3. Slide the media guide all the way out. CAUTION: HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the printhead to cool. 4. From the media hanger (1), feed the media under the dancer assembly (2), through the media sensor

(3), and under the printhead assembly (4). Slide the media back until it touches the inside back wall of the media sensor. CAUTION: The cutter blade is sharp. Do NOT touch or rub the blade with your fingers. 58 Printer Setup 5. Feed the media through the cutter. 6. Slide in the media guide until it just touches the edge of the media. 7. Does the media that you are using require ribbon for printing? If you are not sure, see Ribbon on page 10. If using Direct Thermal media (no ribbon needed) Continue with step 8 on page 60. Then Thermal Transfer media (ribbon needed) If you have not already done so, load ribbon in the printer. See Loading the Ribbon on page 62. Continue with step 8 on page 60. 59 Printer Setup 8. Rotate the printhead-open lever downward until it locks the printhead in place. 9. Close the media door. 10. Set the printer to the appropriate collection method (for more information, see Print > Label Position >

Collection Method). 11. Press PAUSE to exit pause mode and enable printing. The printer may perform a label calibration or feed a label, depending on your settings. 12. For optimal results, calibrate the printer (see Calibrating the Ribbon and Media Sensors on page 118). 13. Verify that your printer is able to print a configuration label by holding both the FEED and CANCEL keys for 2 seconds. Media loading in Cutter mode is complete. 60 Printer Setup Determining the Type of Ribbon to Use NOTE: This section applies only to printers that have the Thermal Transfer option installed. What kind of ribbon can I use?

Rolls of ribbon are wound with the coated surface of ink on the inside of the roll or on the outside of the roll. This printer with a standard Thermal Transfer option uses ribbon that is coated on the outside. An optional ribbon spindle is available to use ribbon that is coated on the inside. Contact your authorized Zebra reseller for ordering information. If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated. Performing an Adhesive Test If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed. 1. Peel a label from its liner. 2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon. 3. Peel the label off of the ribbon. 4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

If ink from the ribbon... Then... Adhered to the label The ribbon is coated on the outside and it canbe used in this printer. Did not adhere to the label The ribbon is coated on the inside and it cannotbe used in the standard printer. To verify this result, repeat the test on the other surface of the roll of ribbon. Performing a Ribbon Scratch Test Perform the ribbon scratch test when labels are unavailable. 1. Unroll a short length of ribbon. 2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the ribbon in contact with the paper. 3. Scratch the inner surface of the unrolled ribbon with your fingernail. 4. Lift the ribbon from the paper. 61 Printer Setup 5. Observe the results. Did the ribbon leave a mark on the paper?

If the ribbon... Then... Left a mark on the paper The ribbon is coated on the outside and it canbe used in this printer. Did not leave a mark on the paper The ribbon is coated on the inside and it cannotbe used in the standard printer.To verify this result, repeat the test on the other surface of the roll of ribbon. Loading the Ribbon IMPORTANT: You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing. Use ribbon that is wider than the media to protect the printhead from wear. Ribbon must be coated on the outside for use in a standard printer. For more information, see What kind of ribbon can I use? on page 61. 1. Raise the media door. CAUTION: HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the printhead to cool. 62 Printer Setup 2. Open the printhead assembly by rotating the printhead-open lever upward. 3. Place the roll of ribbon on the ribbon supply spindle with the loose end of the ribbon unrolling as shown. Push the roll back as far as it will go. 63 Printer Setup 4. Bring the ribbon under the printhead assembly and around its left side, as shown. 5. With the ribbon tracking as far back as it can under the printhead assembly, wrap the ribbon around the ribbon take-up spindle.Rotate the spindle several turns in the direction shown to tighten and align the ribbon. 6. Is media already loaded in the printer?

If... Then... No Load media in the printer. (See Loading the Media on page 31.) 64 Printer Setup Then... a. Rotate the printhead-open lever downward until it locks the printhead in place. If... Yes b. Close the media door. c. Press PAUSE to exit pause mode and enable printing. 65 Printer Setup Running the Print Wizard and Printing a Test Label The Print Wizard configures the printer, prints test labels, and adjusts print quality based on the results of the test labels. IMPORTANT: When using the Wizards, do not send data to the printer from the host. For optimal results, use full-width media running the Print Wizard or Set All Wizard. If the media is smaller than an image to be printed, the results may be truncated or print across multiple labels. After you have completed the printer setup procedures and run the printer setup wizard, use this section to print a test label. Printing this label allows you to see if your connection is working and if you need to adjust any of the print settings. 1. On the Home screen, touch Wizards > Print > Start Print. 2. Follow the prompts to specify the following information:

print type (Thermal Transfer or Direct Thermal) label type (Continuous, Gap/Notch, or Mark) label width collection method (tear off, peel-off, rewind, cutter, delayed cut, linerless peel, linerless rewind, linerless tear, or applicator) After you have specified these, the wizard instructs you to load media and then to place a label over the media sensor. 3. Load media so that a label is over the green light from the media sensor, and then touch the checkmark. 4. At the prompt, close the printhead, and then touch the next checkmark. The printer calibrates and then asks if you would like to print a test label. 5. Follow the prompts until the printer completes auto calibration. 66 Printer Setup 6. When asked to print a test label, touch the checkmark. A test label similar to this one prints. If your labels are smaller than the image, only a portion of the test label will print. 1 67 Printer Setup 7. Examine the position of the label over the tear bar. If necessary, shift the position of the media over the tear-off bar after printing. If the space between labels falls on the tear bar, continue with the next step. If the space between labels does not fall directly on the tear bar, shift the position of the media over the tear bar after printing. Lower numbers move the media into the printer by the specified number of dots (the tear line moves closer to the edge of the label just printed). Higher numbers move the media out of the printer (the tear line moves closer to the leading edge of the next label). 8. Examine the quality of the image on the test label. Is the quality of the barcode and text on the test label acceptable? See Evaluating Barcode Quality on page 142 for assistance. If yes, touch the check mark, and then check what other issues may be affecting your print quality

(see Printing or Print Quality Issues on page 157). If no, adjust the print quality manually by changing darkness and speed settings through the printers menu system, or run the Print Quality Assistancewizard. Using the Print Quality Assistance Wizard 1. Touch Print Quality Assistance. The printer prompts for the number of test labels to print. The more labels you choose to print, the more choices that you will have available to decide on label quality. In general, if your test label from the previous wizard was acceptable, a lower number of test labels in this step will probably suffice. 2. Select a number of test labels to print. The printer prints the specified number of test labels and prompts you for the preferred test label. 3. Decide which test label is the optimal quality. (Refer to Evaluating Barcode Quality on page 142 for assistance.) If none of the labels are acceptable, use the arrow to back up a screen in the wizard, and select a larger number of test labels. 4. In the list on the display, select the identifier for the test label with the specified quality, and then touch the checkmark. The printer changes the darkness and speed to the levels used on the preferred test label. 5. If necessary, see Printing or Print Quality Issues on page 157 to see what other issues may be affecting your print quality. The print setup procedure is complete. 68 Printer Setup Installing Label Design Software Select and install the software that you will use to create label formats for your printer. One option is ZebraDesigner, which you can download from zebra.com/zebradesigner. You can choose to use ZebraDesigner Essentials for free or purchase ZebraDesigner Professional for a more robust toolset. ZebraDesigner System Requirements System requirements for theZebraDesigner label-format design application are listed below:

32-bit or 64-bit Windows 10 desktop editions, Windows 11 desktop editions, Windows Server 2016, Windows Server 2019, Windows Server 2022 operating systems. CPU: Intel or compatible x86 family processor Memory: 2 GB or more RAM Hard drive: 1 GB of available disk space Microsoft.NET Framework Version 4.7.2 Display: 1366 768 or higher resolution monitor ZDesigner printer drivers NOTE: Remote Desktop Services and Virtual Machines are not supported. 69 Printer Configuration and Adjustment Printer Configuration and Adjustment This section assists you with configuration of the printer and adjustments to the printer. Home Screen The printers Home screen shows you the printers current status and allows you to access the printers menus. You can rotate the image of the printer 360 degrees to view it from all angles. NOTE: If the background color of the Home screen is yellow or red, the printer is in an alert or error state. For more information, see Alert and Error States. 70 Printer Configuration and Adjustment The following items are located on the Home screen Print Status tab:

MenuAllows you to change the printer settings. See User Menus. WizardsAllows you to change printer settings by going through prompts. See Printer Wizards. 71 Printer Configuration and Adjustment ShortcutsAllows you to quickly access the most recent menu items and to save your favorites. Touch the darkened heart icon next to a menu item to save it to your list of favorites. Items in the favorites are shown in the order in which they were saved. Changing Printer Settings This section presents the printer settings that you can change and identifies the tools for changing them. These tools include the following:

The Windows driver installed previously. (See Changing Printer Settings through the Windows Driver on page 72 for more information.) The printer wizards. (See Printer Wizards on page 73.) The printers user menus (See User Menus on page 74 for more information.) ZPL and Set/Get/Do (SGD) commands (See the Zebra Programming Guide for more information.) The printers web pages when the printer has an active wired or wireless print server connection (See the ZebraNet Wired and Wireless Print Servers User Guide for more information.) Copies of the referenced manuals are available at zebra.com/manuals. Changing Printer Settings through the Windows Driver 1. From the Windows Start Menu, go to Printers & Scanners. 2. Click your printer in the list of available printers, and then click Manage. 72 Printer Configuration and Adjustment 3. Click Printing Preferences. The ZDesigner window for your printer displays. Printer Wizards Printer wizards walk you through the setup process for various printer settings and features. The following wizards are available:

Set All Wizardruns all the wizards in sequence. System Wizardsets up non-print related operating system settings. Connection Wizardconfigures the printers connectivity options. Print Wizardconfigures key printing parameters and features. See Running the Print Wizard and Printing a Test Label on page 66. RFID Wizardsets up the RFID subsystems operations. On the Home screen, touch Wizards to see the available options. For more information about individual settings set by any of the wizards, see User Menus on page 74. 73 Printer Configuration and Adjustment IMPORTANT:

When using the Wizards, do not send data to the printer from the host. For optimal results, use full-width media running Print Wizard or Set All Wizards. If the media is shorter than an image to be printed, the image may be truncated or print across multiple labels. User Menus Use the printers user menus to configure the printer as needed. For detailed information on each of these menus, see System Menu on page 76, Connection Menu on page 85, Print Menu on page 99, RFID Menu on page 109, and Storage Menu on page 116. 74 Printer Configuration and Adjustment You can modify printer settings through the user menus or optionally using the methods listed below. (The user menu descriptions in this section include information on these optional methods where applicable.) ZPLandSet/Get/Do (SGD) commands. (See the Zebra Programming Guide at zebra.com/manuals for more information.) The printersweb pages, in cases where the printer has an active wired or wireless print server connection. (See the ZebraNet Wired and Wireless Print Servers User Guide at zebra.com/manuals for more information.) You can also use the printers task wizards to change some settings (see Printer Wizards on page 73). 75 Printer Configuration and Adjustment System Menu Menu Display Menu Option Description System > Language If necessary, change the language that the printer displays. This change affects the words shown on the following:

the Home screen the user menus error messages the printer configuration label, the network configuration label, and other labels that you can select to print through the user menus Accepted values:

ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN, NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, DUTCH, FINNISH, CZECH, JAPANESE, KOREAN, ROMANIAN, RUSSIAN, POLISH, SIMPLIFIED CHINESE, TRADITIONAL CHINESE The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read. Related ZPL command(s):

^KL display.language SGD command used:

Printer web page:

View and Modify Printer Settings > General Setup >

Language 76 Printer Configuration and Adjustment Menu Display Menu Option Description System > Program Language > Diagnostic Mode Use this diagnostics tool to make the printer output hexadecimal values for all data received by the printer. (For more information, see Using Communication Diagnostics Mode on page 147.) Accepted values:

DISABLED, ENABLED Related ZPL command(s):

~JD to enable,

~JE to disable device.diagnostic_print SGD command used:

Control panel key(s):

Hold PAUSE + FEED for 2 seconds when the printer is in the Ready state. System > Program Language > Virtual Device If any Virtual Device apps are installed on your printer, you may view or enable/disable them from this user menu. For more information about Virtual Devices, go to the User Guide for the appropriate Virtual Device, or contact your local reseller.) 77 Printer Configuration and Adjustment Menu Display Menu Option Description System > Program Language > ZBI Zebra Basic Interpreter (ZBI 2.0) is a programming option that may be purchased for your printer. If you would like to purchase this option, contact your Zebra reseller for more information. If ZBI programs have been downloaded to your printer, you may select one to run using this menu item. If no program exists on your printer, NONEis listed. When ZBI programs have been downloaded but none are running, the printer lists all available programs. To run one of them, touch Run

(highlighted in white) under the program name. After a program is running, only that program is listed. Touch Stop

(highlighted in white) to end the program. SGD command used:

zbi.key (identifies if the ZBI 2.0 option is enabled or disabled on the printer) 78 Printer Configuration and Adjustment Menu Display Menu Option Description System > Settings > Display Time Format Select the time format used by the printer. 12-Hour, 24-Hour device.idle_display_value Accepted values:

SGD command used:

System > Settings > Password Level Select the level of password protection for user menu items. Accepted values:

Related ZPL command(s):

Selected, All, None

^KP (to change the printer password) 79 Printer Configuration and Adjustment Menu Display Menu Option Description System > Settings > Set Password Set a new printer password for menu items protected by the previous parameter. The default printer password is 1234. Accepted values:

Numerals 0-9 Related ZPL command(s):

^KP System > Settings > Power Up Action Set the action for the printer to take during the power-up sequence. Accepted values:

CALIBRATEAdjusts sensor levels and thresholds, determines the label length, and feeds the media to the next web. FEEDFeeds the labels to the first registration point. LENGTHDetermines the label length using current sensor values, and feeds the media to the next web. NO MOTIONTells the printer not to move the media. You must manually ensure that the web is positioned correctly, or press feed to position the next web. SHORT CALSets the media and web thresholds without adjusting sensor gain, determines the label length, and feeds the media to the next web. Related ZPL command(s):

^MF SGD command used:

Printer web page:

ezpl.power_up_action View and Modify Printer Settings > Calibration 80 Printer Configuration and Adjustment Menu Display Menu Option Description System > Settings > Head Close Action Set the action for the printer to take when you close the printhead. Accepted values:

CALIBRATEAdjusts sensor levels and thresholds, determines the label length, and feeds the media to the next web. FEEDFeeds the labels to the first registration point. LENGTHDetermines the label length using current sensor values, and feeds the media to the next web. NO MOTIONTells the printer not to move the media. You must manually ensure that the web is positioned correctly, or press feed to position the next web. SHORT CALSets the media and web thresholds without adjusting sensor gain, determines the label length, and feeds the media to the next web. Related ZPL command(s):

^MF SGD command used:

Printer web page:

ezpl.head_close_action View and Modify Printer Settings > Calibration System > Settings > Screen Calibration Touch each crosshair to calibrate the screen. 81 Printer Configuration and Adjustment Menu Display Menu Option Description System > Settings > Restore Defaults Restore specific printer, print server, and network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually. This menu item is available through two user menus with different default values for each. Accepted values:

Related ZPL command(s):

Control panel key(s):

Printer web page:

PRINTERRestores all printer settings other than the network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually. NETWORKReinitializes the printers wired or wireless print server. With a wireless print server, the printer also re-associates with your wireless network. LAST SAVEDLoads settings from the last permanent save. PRINTER ^JUF NETWORK ^JUN LAST SAVED ^JUR PRINTERHold FEED + PAUSE during printer power-up to reset the printer parameters to factory values. NETWORKHold CANCEL + PAUSE during printer power-up to reset the network parameters to factory values. LAST SAVEDN/A PRINTERView and Modify Printer Settings > Restore Default Configuration NETWORKPrint Server Settings > Reset Print Server LAST SAVEDView and Modify Printer Settings >

Restore Saved Configuration 82 Printer Configuration and Adjustment Menu Display Menu Option Description System > Settings > Print:System Settings Prints a printer configuration label. The following is a sample label. Related ZPL command(s):

~WC 83 Printer Configuration and Adjustment Menu Display Menu Option Description Control panel key(s):

Do one of the following:*

Hold CANCEL during printer power-up. (Formerly called a CANCEL self test.) Hold FEED + CANCEL for 2 seconds when the printer is in the Ready state. NOTE: *Prints a printer configuration label and a network configuration label. Printer web page:

View and Modify Printer Settings > Print Listings on Label *

NOTE: *Prints a printer configuration label and a network configuration label. System > Energy Saving > Energy Star When Energy Star mode is enabled, the printer goes into a sleep mode after a timeout period, thereby lowering power consumption. Press any button on the control panel to bring the printer back to an active state. Accepted values:

SGD command used:

ON, OFF power.energy_star.enable power.energy_star_timeout(to set the amount of idle time before Energy Star is invoked) 84 Printer Configuration and Adjustment Connection Menu Menu Display Menu Option Description Connection > Networks > Reset Network This option resets the wired or wireless print server and saves any changes that you made to any network settings. IMPORTANT: You must reset the print server to allow changes to the network settings to take effect. Related ZPL command(s):

~WR SGD command used:

Printer web page:

device.reset Print Server Settings > Reset Print Server Connection > Networks > Primary Network View or modify whether the wired or wireless print server is considered primary. You may select which one is primary. Accepted values:

Wired, WLAN Related ZPL command(s):

^NC ip.primary_network SGD command used:

85 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Networks > IP Port This printer setting refers to the internal wired print servers port number that the TCP print service is listening on. Normal TCP communications from the host should be directed to this port. SGD command used:

internal_wired.ip.port wlan.ip.port Printer web page:

View and Modify Printer Settings > Network Communications Setup > TCP/IP Settings Connection > Networks > IP Alternate Port This command sets the port number of the alternate TCP port. NOTE: Print servers supporting this command will monitor both the primary port and the alternate port for connections at the same time. SGD command used:

internal_wired.ip.port_alternate wlan.ip.port_alternate Printer web page:

View and Modify Printer Settings > Network Communications Setup > TCP/IP Settings 86 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Networks > Print: Network Info Prints the settings for any print server or Bluetooth device that is installed. The following is a sample label. Related ZPL command(s):

Control panel key(s):

~WL Do one of the following:*

Hold CANCEL during printer power-up. (Formerly called a CANCEL self test.) Hold FEED + CANCEL for 2 seconds when the printer is in the Ready state. Printer web page:

View and Modify Printer Settings > Print Listings on Label *

NOTE: * Prints a printer configuration label and a network configuration label. 87 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Networks > Visibility Agent When the printer is connected to a wired or wireless network, it will attempt to connect to Zebras Asset Visibility Service via the Cloud-

based Zebra Printer Connector using an encrypted, certificate-

authenticated web socket connection. The printer sends Discovery Data and Settings and Alerts Data. Data printed via any label formats is NOT transmitted. To opt out of this feature, disable this setting. (For more information, see the Opting Out of the Asset Visibility Agent application note at zebra.com.) ON, OFF weblink.zebra_connector.enable Accepted values:

SGD command used:

Printer web page:

View and Modify Printer Settings > Network Configuration > Cloud Connect Settings Connection > Wired > Wired IP Protocol This parameter indicates if the user (permanent) or the server

(dynamic) selects the wired print servers IP address. When a dynamic option is chosen, this parameter tells the method(s) by which this print server receives the IP address from the server. IMPORTANT: You must reset the print server to allow changes to the network settings to take effect. (See Connection > Networks > Reset Network.) Accepted values:

ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP

& BOOTP, PERMANENT Related ZPL command(s):

^ND internal_wired.ip.protocol SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > TCP/IPSettings 88 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Wired > Wired IP Address View and, if necessary, change the printers wired IP address. To save changes to this setting, set Connection > Wired > Wired IP Protocol to PERMANENT, and then reset the print server (see Connection > Networks > Reset Network). Accepted values:

000 to 255 for each field Related ZPL command(s):

^ND internal_wired.ip.addr SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > TCP/IP Settings Connection > Wired > Wired Subnet View and, if necessary, change the wired subnet mask. To save changes to this setting, set Connection > Wired > Wired IP Protocol to PERMANENT, and then reset the print server (see Connection > Networks > Reset Network). Accepted values:

000 to 255 for each field Related ZPL command(s):

^ND internal_wired.ip.netmask SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > TCP/IP Settings 89 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Wired > Wired Gateway View and, if necessary, change the default wired gateway. To save changes to this setting, set Connection > Wired > Wired IP Protocol to PERMANENT, and then reset the print server (see Connection > Networks > Reset Network). Accepted values:

000 to 255 for each field Related ZPL command(s):

^ND internal_wired.ip.gateway SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > TCP/IP Settings Connection > Wired > Wired MAC Address View the Media Access Control (MAC) address of the wired print server. This value cannot be modified. internal_wired.mac_addr SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > TCP/IP Settings 90 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > WLAN > WLAN IP Protocol This parameter indicates if the user (permanent) or the server

(dynamic) selects the wireless print servers IP address. When a dynamic option is chosen, this parameter tells the method(s) by which this print server receives the IP address from the server. NOTE: You must reset the print server to allow changes to the network settings to take effect.(See Connection >

Networks > Reset Network). Accepted values:

ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP

& BOOTP, PERMANENT Related ZPL command(s):

^ND wlan.ip.protocol SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > Wireless Setup Connection > WLAN > WLAN IP Address View and, if necessary, change the printers wireless IP address. To save changes to this setting, set Connection > WLAN > WLAN IP Protocol to PERMANENT, and then reset the print server (see Connection > Networks > Reset Network). Accepted values:

000 to 255 for each field Related ZPL command(s):

^ND ip.addr, wlan.ip.addr SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > Wireless Setup 91 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > WLAN > WLAN Subnet View and, if necessary, change the wireless subnet mask. To save changes to this setting,set Connection > WLAN > WLAN IP Protocol to PERMANENT, and then reset the print server (see Connection > Networks > Reset Network). Accepted values:

000 to 255 for each field Related ZPL command(s):

^ND wlan.ip.netmask SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > Wireless Setup Connection > WLAN > WLAN Gateway View and, if necessary, change the default wireless gateway. To save changes to this setting,set Connection > WLAN > WLAN IP Protocol to PERMANENT, and then reset the print server (see Connection > Networks >Reset Network). Accepted values:

000 to 255 for each field Related ZPL command(s):

^ND wlan.ip.gateway SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > Wireless Setup 92 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > WLAN > WLAN MAC Address View the Media Access Control (MAC) address of the wireless print server. This value cannot be modified. wlan.mac_addr SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > Wireless Setup Connection > WLAN > ESSID The Extended Service Set Identification (ESSID) is an identifier for your wireless network. Specify the ESSID for the current wireless configuration. 32-character alphanumeric string (default 125) wlan.essid Accepted values:

SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > Wireless Setup 93 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > WLAN > WLAN Security Select the security type being used on your WLAN. Related ZPL command(s):

^WX wlan.security SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications Setup > Wireless Encryption Setup Connection > WLAN > WLAN Band Set a preferred band to connect with via WiFi. 2.4, 5, None wlan.band_preference Accepted values:

SGD command used:

Printer web page:

View and Modify Printer Settings > Network Communications > Wireless Setup 94 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > WLAN > WLAN Country Code The country code defines the regulatory country for which the wireless radio is currently configured. IMPORTANT: The list of country codes is specific to each printer and depends on the printer model and its wireless radio configuration. The list is subject to change, addition, or deletion with any firmware update, at any time, without notice. To determine the country codes available on your printer, issue the

! U1 getvar "wlan" command to return all commands related to WLAN settings. Locate the wlan.country.code command in the results and view the country codes available for your printer. wlan.country_code SGD command used:

Connection > Bluetooth > Bluetooth Select if the printer is Discoverable for Bluetooth device pairing. ONEnables the Bluetooth radio. OFFDisables the Bluetooth radio. bluetooth.enable Accepted values:

SGD command used:

95 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Bluetooth > BluetoothDiscovery Select if the printer is Discoverable for Bluetooth device pairing. ONEnables Bluetooth discoverable mode. OFFDisables Bluetooth discoverable mode. bluetooth.discoverable Accepted values:

SGD command used:

Connection > Bluetooth > Friendly Name This command sets the friendly name, which is used during service discovery. For changes to take effect, you must power cycle the printer or issue the device.reset command (see Connection >

Networks > Reset Network). If you do not set a friendly name, the setting will default to the printer serial number. 17-character text string bluetooth.friendly_name Accepted values:

SGD command used:

96 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Bluetooth > Minimum Security Mode This printer setting parameter sets the Bluetooth Minimum Security mode. Minimum Security Mode provides for different levels of security, depending on the printer radio version and printer firmware. See the Zebra Programming Guide at zebra.com/manuals for more information. 1, 2, 3, 4 bluetooth.minimum_security_mode Accepted values:

SGD command used:

Connection > Bluetooth > Specification Version This parameter displays the Bluetooth library version number. bluetooth.version SGD command used:

97 Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Bluetooth > MAC Address This parameter displays the Bluetooth device address. bluetooth.address SGD command used:

Connection > Bluetooth > BluetoothAuth. PIN Set the PIN used when Bluetooth authentication is enabled. SGD command used:

bluetooth.bluetooth_pin (to set the PIN) bluetooth.authentication (to enable authentication) 98

Printer Configuration and Adjustment Menu Display Menu Option Description Connection > Bluetooth > BluetoothBonding Controls whether the Bluetooth stack will bond or save link keys for devices that successfully connect to the printer. ONEnables Bluetooth bonding. OFFDisables Bluetooth bonding. bluetooth.bonding Accepted values:

SGD command used:

Print Menu Menu Display Menu Option Description Print > Print Quality > Darkness Set the print darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, barcodes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely. Accepted values:

0.0 to 30.0 Related ZPL command(s):

^MD

^SD print.tone SGD command used:

Printer web page:

View and Modify Printer Settings > General Setup >

Darkness 99 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Print Quality > Print Speed Select the speed, in inches per second (ips), for printing a label. Slower print speeds typically yield better print quality. Accepted values:

2 to 6 ips Related ZPL command(s):

^PR media.speed SGD command used:

Printer web page:

View and Modify Printer Settings > General Setup >

Print Speed Print > Print Quality > Print Type Specify if the printer needs to use ribbon for printing. Accepted values:

Thermal TransferUses ribbon and thermal transfer media. Direct ThermalUses direct thermal media and no ribbon. Related ZPL command(s):

^MT ezpl.print_method SGD command used:

Printer web page:

View and Modify PrinterSettings > Media Setup >

Print Method 100 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Print Quality > Label Type Select the type of media that you are using. Accepted values:

Continuous, Gap/Notch, Mark If you select Continuous, you must include a label length in your label format (^LL if you are using ZPL). If you select Gap/Notch or Mark for various noncontinuous media, the printer feeds media to calculate the label length. Related ZPL command(s):

^MN ezpl.media_type SGD command used:

Printer web page:

View and Modify Printer Settings > Media Setup >

Media Type Print > Print Quality > Label Length View the calibrated label length in dots. This value cannot be modified. 101 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Print Quality > Label Width (Dots) Specify the width of the labels being used, in dots. The default value is the maximum width for the printer, based on the printheads DPI value. Accepted values:

NOTE: Setting the width too narrow can result in portions of a label format not being printed on the media. Setting the width too wide wastes formatting memory and can cause the printer to print beyond the label and onto the platen roller. This setting can affect the horizontal position of the label format if the image was inverted using the

^POI ZPL II command. ZT411 203 dpi = 0002 to 832 ZT411 300 dpi = 0002 to 1248 ZT411 600 dpi = 0002 to 2496 ZT421 203 dpi = 0002 to 1344 ZT421 300 dpi = 0002 to 1984 Related ZPL command(s):

^PW ezpl.print_width SGD command used:

Printer web page:

View and Modify Printer Settings > Media Setup >

Print Width Print > Label Position > Collection Method Select a collection method that is compatible with the options available on your printer. Accepted values:

Tear Off, Peel Off, Rewind, Cutter, Delayed Cut, Linerless Peel, Linerless Rewind, Linerless Tear, Applicator, Linerless Cut, Linerless Delayed Cut Related ZPL command(s):

^MM media.printmode SGD command used:

Printer web page:

View and Modify Printer Settings > General Setup >

Print Mode 102 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Label Position > Tear Line Offset If necessary, shift the position of the media over the tear-off bar after printing. Lower numbers move the media into the printer by the specified number of dots (the tear line moves closer to the edge of the label just printed). Higher numbers move the media out of the printer (the tear line moves closer to the leading edge of the next label). Accepted values:

120 to +120 Related ZPL command(s):

~TA ezpl.tear_off SGD command used:

Printer web page:

View and Modify Printer Settings > General Setup >

Tear Off 103 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Label Position > Label Offset If necessary, shift the position of the image horizontally or vertically on the label. Horizontal Negative numbers move the left edge of the image toward the left edge of the label by the number of dots selected. Positive numbers move the edge of the image toward the right edge of the label. Accepted values:

9999 to 9999 Related ZPL command(s):

^LS zpl.left_position SGD command used:

Printer web page:

View and Modify Printer Settings > Advanced Setup

> Left Position Vertical Lower numbers move the image higher on the label (toward the printhead). Higher numbers move the image farther down on the label (away from the printhead) by the specified number of dots. Accepted values:

120 to +120 Related ZPL command(s):

^LT 104 Printer Configuration and Adjustment Menu Display Menu Option Description Printer web page:

View and Modify Printer Settings > General Setup >

Label Top Print > Sensors > Manual Calibration Calibrate the printer to adjust the sensitivity of the media and ribbon sensors. For complete instructions on how to perform a calibration procedure, see Calibrating the Ribbon and Media Sensors on page 118. Related ZPL command(s):

~JC ezpl.manual_calibration SGD command used:

Control panel key(s):

Hold PAUSE + FEED + CANCEL for 2 seconds to initiate calibration. Printer web page:

The calibration procedure cannot be initiated through the web pages. See the following web page for settings that are set during sensor calibration:

View and Modify Printer Settings > Calibration IMPORTANT: Do not change these settings unless you are told to do so by Zebra Technical Support or by an authorized service technician. Print > Sensors > Label Sensor Set the sensitivity of the label sensor. IMPORTANT: This value is set during sensor calibration. Do not change these settings unless you are told to do so by Zebra Technical Support or by an authorized service technician. 0 to 255 ezpl.label_sensor View and Modify Printer Settings > Calibration Accepted values:

SGD command used:

Printer web page:

105 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Sensors > Sensor Type Select the media sensor that is appropriate for the media that you are using. The reflective sensor typically is used only for black mark media. The transmissive sensor istypicallyused for other media types. Accepted values:

TRANSMISSIVE, REFLECTIVE Related ZPL command(s):

^JS SGD command used:

Printer web page:

device.sensor_select View and Modify Printer Settings > Media Setup Print > Sensors > Print: Sensor Profile Shows the sensor settings compared to actual sensor readings. To interpret the results, see Sensor Profile on page 146. Related ZPL command(s):

~JG Control panel key(s):

Hold FEED + CANCEL during printer power-up. Printer web page:

View and Modify Printer Settings > Print Listings on Label >

106 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Print Station Use this menu item to fill in variable fields in a label format and print the label using a Human Input Device (HID), such as a USB keyboard, scale, or barcode scanner. A suitable label format must be stored on the E: drive of the printer to use this option. See the exercises in Using a USB Host Port and the Print Touch Feature on page 171 for an exercise using this capability. When you plug an HID into one of the printers USB host ports, use this user menu to select a form on the printers E: drive. After you have been prompted to fill in each variable ^FN field on the form, you can specify the desired quantity of labels to print. For more information about using the ^FN command or the SGD commands related to this feature, see the Zebra Programming Guide at zebra.com/manuals for more information. NOTE: This menu item can be used only if a USB device is connected to a USB host port on the printer. SGD command used:

usb.host.keyboard_input

(must be set to ON) usb.host.template_list usb.host.fn_field_list usb.host.fn_field_data usb.host.fn_last_field usb.host.template_print_amount Print > Applicator > Applicator Port Mode Controls the way in which the applicator ports End Print signal functions. Accepted values:

Off 1 = End Print signal normally high, and low only when the printer is moving the label forward. 2 = End Print signal normally low, and high only when the printer is moving the label forward. 3 = End Print signal normally high, and low for 20 ms when a label has been printed and positioned. 4 = End Print signal normally low, and high for 20 ms when a label has been printed and positioned. Related ZPL command(s):

^JJ device.applicator.end_print SGD command used:

107 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Applicator > Start Print Mode Determines if the applicator ports Start Print signal is in level mode or pulse mode. Accepted values:

PulseStart Print signal must be deasserted before it can be asserted for the next label. LevelStart Print signal does not need to be deasserted to print the next label. As long as the Start Print signal is low and a label is formatted, a label prints. Related ZPL command(s):

^JJ device.applicator.start_print SGD command used:

Print > Applicator > Error on Pause Determines how applicator port errors are treated by the printer. Enabling this feature also causes the Service Required pin to be asserted. ENABLED, DISABLED device.applicator.error_on_pause Accepted values:

SGD command used:

Printer web page:

View and Modify Printer Settings > Advanced Setup

> Error on Pause 108 Printer Configuration and Adjustment Menu Display Menu Option Description Print > Applicator > Applicator Reprint Specifies if a high or low value is required for an applicator to reprint a label. Enables or disables the ~PR command, which when enabled reprints the last printed label. It also enables the Reprint button on the Home screen.

^JJ and ~PR device.applicator.reprint Related ZPL command(s):

SGD command used:

RFID Menu Menu Display Menu Option Description RFID > RFID Status Display the status of the RFID subsystem of the printer. Related ZPL command(s):

^HL or

~HL rfid.error.response SGD command used:

109 Printer Configuration and Adjustment Menu Display Menu Option Description RFID > RFID Test During the RFID test, the printer attempts to read and write to a transponder. No printer movement occurs with this test. To test an RFID label:

1. Position the RFID label with its transponder over the RFID antenna array. 2. Touch Start . The results of the test appear on the display. SGD command used:

rfid.tag.test.content and rfid.tag.test.execute 110 Printer Configuration and Adjustment Menu Display Menu Option Description RFID > RFID Calibrate Initiate tag calibration for RFID media. (This is not the same as media and ribbon calibration.) During the process, the printer moves the media, calibrates the RFID tag position, and determines the optimal settings for the RFID media being used. These settings include the programming position, the antenna element to use, and the read/write power level to use. (See RFID Programming Guide 3 for more information.) NOTE: Before running this command, load the printer with RFID media, calibrate your printer, close the printhead, and feed at least one label to make sure that tag calibration will begin from the correct position. Leave all transponders before and after the tag that is being calibrated. This allows the printer to determine RFID settings which do not encode the adjacent tag. Allow a portion of media to extend out the front of the printer to allow for backfeed during the tag calibration procedure. Related ZPL command(s):

^HR rfid.tag.calibrate SGD command used:

RFID > Read Power If the desired read power is not achieved through RFID tag calibration, a value may be specified. Accepted values:

0 to 30 Related ZPL command(s):

^RW rfid.reader_1.power.read SGD command used:

Printer web page:

View and Modify Printer Settings > RFID Setup >

RFID READ PWR 111 Printer Configuration and Adjustment Menu Display Menu Option Description RFID > RFID Write Power If the desired write power is not achieved through RFID tag calibration, a value may be specified. Accepted values:

0 to 30 Related ZPL command(s):

^RW rfid.reader_1.power.write SGD command used:

Printer web page:

View and Modify Printer Settings > RFID Setup >

RFID WRITE PWR RFID > RFID Antenna If the desired antenna is not achieved through RFID tag calibration, a value may be specified. Accepted values:

A1, A2, A3, A4 B1, B2, B3, B4 C1, C2, C3, C4 D1, D2, D3, D4 E1, E2, E3, E4 Related ZPL command(s):

^RW rfid.reader_1.antenna_port SGD command used:

Printer web page:

View and Modify Printer Settings > RFID Setup >

RFID ANTENNA 112 Printer Configuration and Adjustment Menu Display Menu Option Description RFID > RFID Valid Count Resets the RFID valid label counter to zero. Related ZPL command(s):

~RO odometer.rfid.valid_resettable SGD command used:

RFID > RFID Void Count Resets the RFID void label counter to zero. Related ZPL command(s):

~RO odometer.rfid.void_resettable SGD command used:

113 Printer Configuration and Adjustment Menu Display Menu Option Description RFID > RFID Program Position If the desired programming position (read/write position) is not achieved through RFID tag calibration, a value may be specified. Accepted values:

F0 to Fxxx (where xxx is the label length in millimeters or 999, whichever is less)The printer feeds the label forward for the specified distance and then begins programming. B0 to B30The printer backfeeds the label for the specified distance and then begins programming. To account for the backfeed, allow empty media liner to extend out of the front of the printer when using a backward programming position. Related ZPL command(s):

^RS rfid.position.program SGD command used:

Printer web page:

View and Modify Printer Settings > RFID Setup >

PROGRAM POSITION 114 Printer Configuration and Adjustment Menu Display Menu Option Description RFID > Read RFIDData Read and return the specified tag data from the RFID tag located over the RFID antenna. No printer movement occurs while tag data is being read. The printhead can be open or closed. To read and display the information stored on an RFID tag:

1. Position the RFID label with its transponder over the RFID antenna. 2. Touch Read RFID Data. The results of the test are shown on the display. Related ZPL command(s):

^RF SGD command used:

rfid.tag.read.content rfid.tag.read.execute 115 Printer Configuration and Adjustment Storage Menu Menu Display Menu Option Description Storage > USB > Copy: Files to USB Select files from the printer to store on a USB Flash drive. To copy files from the printer to a USB Flash drive:

1. Insert a USB flash drive into the printers USB host port. The printer lists available files. 2. Touch the box next to the desired files. Select All is also available. 3. Touch the check mark to copy the selected files. usb.host.write_list SGD command used:

Storage > USB > Copy: Files to Printer Select files to copy to the printer from a USB Flash drive. To copy files to the printer from a USB Flash drive:

1. Insert a USB flash drive into the printers USB host port. The printer lists available files. 2. Touch the box next to the desired files. Select All is also available. 3. Touch the check mark to copy the selected files. usb.host.read_list SGD command used:

116 Printer Configuration and Adjustment Menu Display Menu Option Description Storage > USB > Copy: Configuration to USB Use this function to copy the printers configuration information to a USB mass storage device, such as a USB Flash drive, that is plugged into one of the printers USB host ports. This makes the information accessible without having to print physical labels. Related ZPL command(s):

^HHReturns the printer configuration information returned to the host computer. Printer web page:

Printer Home Page > View Printer Configuration

(to view printer configuration information on your web browser) View and Modify Printer Settings > Print Listings on Label

(to print the configuration information on labels) Storage > USB > Print: From USB Select files to print from a USB Flash drive. To print files from a USB Flash drive:

1. Insert a USB flash drive into the printers USB host port. The printer lists available files. 2. Touch the box next to the desired files. Select All is also available. 3. Touch the check mark to print the selected files. usb.host.read_list SGD command used:

117 Printer Configuration and Adjustment Menu Display Menu Option Description Storage > Print Asset Lists Print the specified information on one or more labels. Accepted values:

FormatsPrints the available formats stored in the printers RAM, Flash memory, or optional memory card. ImagesPrints the available images stored in the printers RAM, Flash memory, or optional memory card. FontsPrints the available fonts in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM or Flash memory. BarcodesPrints the available barcodes in the printer. Barcodes may be stored in RAM or Flash memory. AllPrints the previous labels plus the printer configuration label and the network configuration label. Related ZPL command(s):

^WD Printer web page:

View and Modify Printer Settings > Print Listings on Label Calibrating the Ribbon and Media Sensors Printer calibration adjusts the sensitivity of the media and ribbon sensors.It also helps ensure proper alignment of the image being printed and optimal print quality. Perform calibration in the following situations:

You switched to a different size or type of ribbon or media. The printer experiences any of the following issues:

skips labels the printed image wanders/drifts either side to side or up and down ribbon is not being detected when it is installed or when it runs out non-continuous labels are being treated as continuous 118 Printer Configuration and Adjustment Performing Auto Calibration You can set the printer to perform an auto calibration (CALIBRATE) or a short calibration (SHORT CAL) using the POWER UP ACTION or HEAD CLOSE ACTION parameters. CALIBRATEAdjusts sensor levels and thresholds, determines the label length, and feeds the media to the next web. SHORT CALSets the media and web thresholds without adjusting sensor gain, determines the label length, and feeds the media to the next web. See Power-Up Action or Head-Close Action for details. Performing Manual Sensor Calibration You may need to manually calibrate the printer if you see issues with the print output. 1. Touch Print > Sensors > Manual Calibration. 2. Touch Start Calibration. 3. Follow the steps in the calibration procedure as prompted. IMPORTANT: Follow the calibration procedure exactly as presented. You may press and hold CANCEL at any step in the procedure to cancel the calibration process. 4. When calibration is complete, press PAUSE to exit pause mode and enable printing. 119 Printer Configuration and Adjustment Adjusting the Printhead Pressure You may need to adjust printhead pressure if:

printing is too light on one side you use thick media, or if the media drifts from side to side during printing Use the inside and outside printhead pressure adjustment dialsto set the printhead pressure. Set the pressure to the lowest level necessary to achieve good print quality.The setting marks on these dialsrange from 1 to 4. Figure 2Printhead Pressure Adjustment Dials 1 2 Begin with the pressure settings for your printer model and media width as specified in the following table, and make adjustments to the inside dial (1) and the outside dial (2) as necessary. Table 3Pressure Setting Starting Points Printer Media Width Inside Dial Setting Outside Dial Setting ZT411 1 in. (25 mm) 2 in. (51 mm) 3 in. (76 mm) 3.5 in. (89 mm) 120 4 3 2.5 2 1 1 1.5 2 Printer Configuration and Adjustment Table 3Pressure Setting Starting Points(Continued) Printer Media Width Inside Dial Setting Outside Dial Setting ZT421 2 in. (51 mm) 3 in. (76 mm) 4 in. (102 mm) 5 in. (127 mm) 4 3.5 3 2.5 1 1 2 2.5 If necessary, adjust the printhead pressure adjustment dials as follows:

If the media... Requires higher pressure to print well Increase both dials one position. Then... Prints too lightly on the left side of the label. Increase the inside dial setting one position. 121 Printer Configuration and Adjustment If the media... Prints too lightly on the right side of the label. Increase the outside dial setting one position. Then... 122 Printer Configuration and Adjustment If the media... Then... Shifts left while printing Increase the outside dial setting one position. OR Decrease the inside dial setting one position. 123 Printer Configuration and Adjustment If the media... Then... Shifts right while printing Increase the inside dial setting one position. OR Decrease the outside dial setting one position. Adjusting the Sensor Position The transmissive media sensor assembly consists of two parts:

Light source (lower part of the media sensor) Light sensor(upper part of the media sensor) The media passes between these two parts. Adjust the position of the sensor only if the printer cannot detect the top of the labels. If that occurs, the printer display shows a "media out error" despite media being loaded. For non-continuous media with a notch or hole, the sensor must be positioned directly at the notch or hole. 1. Remove the ribbon so you can clearly see the media path. 124 Printer Configuration and Adjustment 2. Load the media so that the green light from the media sensor is shining through a gap, notch, or hole. 3. If necessary, slide the media sensor horizontally using the media sensor adjustment. 125 Routine Maintenance Routine Maintenance This section provides routine cleaning and maintenance procedures. Cleaning Schedule and Procedures Routine preventive maintenance is a crucial part of normal printer operation. By taking good care of your printer, you can minimize potential problems and achieve/maintain the desired print quality standards. Over time, the movement of media or ribbon across the printhead wears through the protective ceramic coating, exposing and eventually damaging the print elements (dots). To avoid abrasion:

Clean the printhead frequently. Minimize printhead pressure and burn temperature (darkness) settings by optimizing the balance between the two. When using Thermal Transfer mode, ensure that the ribbon is either as wide or wider than the media. This is to avoid exposing printhead elements to the more abrasive label material. IMPORTANT: Zebra is not responsible for damage caused by the use of cleaning fluids on this printer. Specific cleaning procedures are included in this section. Follow the recommended cleaning schedule listed in the table below. NOTE: These recommended cleaning intervals are intended as guidelines only. You may have to clean more often depending on your specific application and the media you use for printing. Table 4Recommended Cleaning Schedule Interval Direct Thermal Mode: After every roll of media

(or 500 feet of fanfold media). Thermal Transfer Mode: After every roll of ribbon. Area Printhead(see Cleaning the Printhead and Platen Roller on page 129) Platen roller Media sensors Ribbon sensor Media path Ribbon path Method Solvent*

Solvent*

Air blow Air blow Solvent*

Solvent*

126 Routine Maintenance Table 4Recommended Cleaning Schedule(Continued) Area Method Interval Pinch roller (part of Peel-Off option) Solvent*

Cutter module If cutting continuous, pressure-sensitive media Solvent*

After every roll of media (or more often, depending upon your application and media). If cutting tag stock or label liner material Solvent* and air blow After every two or three rolls of media. Tear-off/peel-off bar Take-label sensor Solvent*

Once a month. Air blow Once every six months. NOTE:

* Zebra recommends using the Preventive Maintenance Kit (p/n 47362 or p/n 105950-035 -

multipack).In place of the Preventive Maintenance Kit, you may use a lint-free cloth dipped in 99.7% isopropyl alcohol. For 600 dpi printers, use Save-a-Printhead cleaning film. This specially-coated material removes contamination buildup without damaging the printhead. Call your authorized reseller or distributor for more information. 127 Routine Maintenance Clean the Exterior, the Media Compartment, and the Sensors Over time, dust, grime, and other debris may build up on the outside and inside of your printer, particularly in a harsh operating environment. Clean the Printer Exterior You may clean the exterior surfaces of the printer with a lint-free cloth and a small amount of a mild detergent, if necessary. Do not use harsh or abrasive cleaning agents or solvents. IMPORTANT: Zebra is not responsible for damage caused by the use of cleaning fluids on this printer. Cleaning the Media Compartment and Sensors 1. Brush, air blow, or vacuum any accumulated paper lint and dust away from the media and ribbon paths. 2. Brush, air blow, or vacuum any accumulated paper lint and dust away from the sensors. 1 1 2 3 2 3 Take-label sensor Ribbon sensor Media sensor 128 Routine Maintenance Cleaning the Printhead and Platen Roller Inconsistent print quality, such as voids in the barcode or graphics, may indicate a dirty printhead. For the recommended cleaning schedule, see Cleaning Schedule and Procedures on page 126. IMPORTANT:

While you are not required to turn off printer power when working near an open printhead, Zebra recommends it as a precaution. If you turn off power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing. CAUTIONESD: Before touching the printhead assembly, discharge any built-up static electricity by touching the metal printer frame or by using an anti-static wrist-strap and mat. 1. Raise the media door. CAUTION: HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the printhead to cool. 129 Routine Maintenance 2. Open the printhead assembly by rotating the printhead-open lever upward. 3. Remove the ribbon (if used) and the media. 4. Using the swab from aZebra Preventive Maintenance Kit, wipe along the brown strip on the printhead assembly from end to end. In place of thePreventive Maintenance Kit, you may use a clean swab dipped in 99.7% isopropyl alcohol. Allow the solvent to evaporate. 130 Routine Maintenance 5. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the solvent to evaporate. 6. Reload the ribbon (if used) and the media. For instructions, see Loading the Ribbon on page 62 or Loading the Media on page 31. 7. Rotate the printhead-open lever downward until it locks the printhead in place. 131 Routine Maintenance 8. Close the media door. The printer is ready to operate. 9. Press PAUSE to exit pause mode and enable printing. The printer may perform a label calibration or feed a label, depending on your settings. NOTE:

If performing this procedure does not improve print quality, try cleaning the printhead withSave-

A-Printheadcleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller for more information. Cleaning and Lubricating the Cutter Module If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter blades. After cleaning the blades, apply lubrication to them to help extend the life of your cutter module. CAUTIONELECTRIC SHOCK: Turn offthe printer(O)and disconnect it from the power source before performing the following procedure. 1. Turn off(O)the printerand disconnect the AC power cord. 132 Routine Maintenance 2. Raise the media door. 3. Remove media that is loaded through the cutter module. CAUTION: The cutter blade is sharp. Do not touch or rub the blade with your fingers. 4. Loosen and remove the thumbscrew and lock washer on the cutter shield. 133 Routine Maintenance 5. Remove the cutter shield. 6. If necessary, rotate the cutter motor thumbscrew to fully expose the V-shaped cutter blade (1). 134 Routine Maintenance 7. Using the swab from thePreventive Maintenance Kit(part number 47362), wipe along the upper cutting surface and the cutter blade. In place of thePreventive Maintenance Kit, you may use a clean swab dipped in 99.7% isopropyl alcohol. Allow the solvent to evaporate. 8. When the solvent has evaporated, soak a clean swab in a general-purpose, higher-viscosity silicone or PTFE oil lubricant. 135 Routine Maintenance 9. Apply an even layer along all exposed surfaces of both cutter blades. Remove any excess oil so that none of it comes in contact with the printhead or platen roller. CAUTION: The cutter blade is sharp. For operator safety, replace the cutter shield. 10. Replace the cutter shield. 136 Routine Maintenance 11. Secure it with the thumbscrew and lock washer that you removed earlier. 12. Close the media door. 13. Plug the printer into its power source, and then turn on(I) the printer. The cutter blade returns to its operating position. 14. If the cutter continues to perform unsatisfactorily, contact an authorized service technician for assistance. 137 Routine Maintenance Removing Used Ribbon At minimum, remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon. With ribbon that is half or less the width of the printhead, remove used ribbon each time you load a new roll of media. This ensures that uneven pressure on the ribbon take-up spindle does not interfere with the ribbon release bars on the spindle. To remove used ribbon, complete these steps:

1. Has the ribbon run out?

If the ribbon... Then Ran out Continue with step 2 on page 138. Did not run out Cut or break the ribbon before the ribbon take-up spindle. CAUTIONPRODUCT DAMAGE: Do not cut the ribbon directly on the ribbon take-up spindle. Doing so may damage the spindle. 2. While holding the ribbon take-up spindle, turn the ribbon release knob to the left until it stops. The ribbon release bars pivot down, easing the spindles grip on the used ribbon. 3. After the ribbon release bars have pivoted down, if possible, turn the ribbon take-up spindle one full turn to the right to help loosen the ribbon on the spindle. 138 Routine Maintenance 4. Slide the used ribbon off the ribbon take-up spindle and discard. Replacing Printer Components Some printer components, such as the printhead and platen roller, may wear out over time and can be replaced easily. Regular cleaning may extend the life of some of these components. See Cleaning Schedule and Procedures on page 126 for the recommended cleaning intervals. Ordering Replacement Parts Zebra printers are designed to work only with genuine Zebra printheads, thus maximizing safety and print quality. Contact your authorized Zebra reseller for part ordering information. Recycling Printer Components The majority of this printers components are recyclable. The printers main logic board may include a battery that you should dispose of properly. Do not dispose of any printer components in unsorted municipal waste. Please dispose of the battery according to your local regulations, and recycle the other printer components according to your local standards. For more information, see zebra.com/environment. Storing the Printer If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the following conditions:

Temperature: 40F to 140F (40C to 60C) Relative humidity: 5% to 85% non-condensing 139 Routine Maintenance Lubrication The only lubrication needed for this printer is for the cutter module. Follow the instructions in Cleaning and Lubricating the Cutter Module on page 132. NOTE: Do not lubricate any other parts of the printer. CAUTIONPRODUCT DAMAGE: Some commercially available lubricants will damage the finish and the mechanical parts if used on this printer. 140 Diagnostics and Troubleshooting Diagnostics and Troubleshooting This section provides diagnostic tests and other information that may help you to optimize printing or to troubleshoot issues with your printer. Go to zebra.com/zt400 for access to videos and additional online information designed to assist you. 141 Diagnostics and Troubleshooting Evaluating Barcode Quality The figure belowshows how printer settings such as darkness and print speed can affect the quality of the printed barcodes. Set the print darkness to the lowest setting that delivers good print quality. The Print Quality Assistant in Running the Print Wizard and Printing a Test Label on page 66 can help you determine the most optimal settings. Figure 3Barcode Darkness Comparison Appearance Too dark labels Description Fairly obvious. These may be readable but are not in-spec. The normal barcode bars increase in size. The openings in small alphanumeric characters may fill in with ink. Rotated barcode bars and spaces run together. Slightly dark labels Not as obvious as the too-dark labels. The normal barcode will be "in-spec". Small alphanumeric characters will be bold, and may appear slightly filled in. The rotated barcode spaces are small when compared to the in-spec code, possibly making the code unreadable. 142 Diagnostics and Troubleshooting Appearance Description

"In-spec" labels Whether or not a label is "in-spec" canonly be confirmed by a verifier, but they typically exhibit some visible characteristics. The normal barcode will have complete, even bars along with clear, distinct spaces. The rotated barcode will have complete, even bars along with clear, distinct spaces. Although it may not look as good as a slightly dark barcode, the barcode will be in-spec. In both normal and rotated styles, small alphanumeric characters will look complete. Slightly light labels In some cases, these are preferred to slightly dark ones for in-spec barcodes. Both normal and rotated barcodes will be "in spec", but small alphanumeric characters may not be complete. Too light labels These are obvious. Both normal and rotated barcodes have incomplete bars and spaces. Small alphanumeric characters are unreadable. 143 Diagnostics and Troubleshooting Configuration Labels Two of the most commonly used printer diagnostic items are the printer and network configuration labels (see Figure 4Sample Printer Configuration Label on page 144 and Figure 5Sample Network Configuration Label on page 144 in this section). Analyzing the information on these labels can help you to troubleshoot potential issues. Figure 4Sample Printer Configuration Label Figure 5Sample Network Configuration Label To print a Printer Configuration label,touch Menu > Settings > Print System Settings. To print a Network Configuration label,touch Menu > Networks > Print: Network Info. 144 Diagnostics and Troubleshooting PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printers mechanical assemblies or to determine if any printhead elements are not working. Figure 6PAUSE Test Label on page 145 shows a sample printout. 1. Turn off (O) the printer. 2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control panel light turns off. The initial self test prints 15 labels at the printers slowest speed, and then automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels print. (See sample label below.) Figure 6PAUSE Test Label 1234567890123456789012345678901234567890123456789012345678901234567 While the printer is paused:

Pressing CANCEL alters the self test.Each time PAUSE is pressed, 15 labels print at 6 in. (152 mm) per second. Pressing CANCEL again alters the self test a second time.Each time PAUSE is pressed, 50 labels print at the printers slowest speed. Pressing CANCEL again alters the self test a third time.Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second. Pressing CANCEL again alters the self test a fourth time.Each time PAUSE is pressed, 15 labels print at the printers maximum speed. 3. To exit this self test at any time, press and hold CANCEL. 145 Diagnostics and Troubleshooting Sensor Profile Tap Menu > Print > Sensors > Print: Sensor Profile to print a sensor profile image. The image will extend across several actual labels or tags. Use the sensor profile image to troubleshoot the following situations:

The printer experiences difficulty in determining gaps (web) between labels. The printer incorrectly identifies preprinted areas on a label as gaps (web). The printer cannot detect ribbon. Compare your results to the examples shown in this section. If the sensitivity of the sensors must be adjusted, calibrate the printer. (See Calibrating the Ribbon and Media Sensors on page 118.) Ribbon Sensor Profile See Figure 7Sensor Profile (Ribbon Section) on page 146. The line labeledRIBBON(1) on the sensor profile indicates the ribbon sensor readings. The ribbon sensor threshold setting is indicated byOUT(2). If the ribbon readings are below the threshold value, the printer does not acknowledge that ribbon is loaded. Figure 7Sensor Profile (Ribbon Section) 1 2 Media Sensor Profile See Figure 8Media Sensor Profile (Gap/Notch Media) on page 147 and Figure 9Media Sensor Profile

(Black Mark Media) on page 147. Theline labeledMEDIA(1) on the sensor profile indicates the media sensor readings. The media sensor threshold settings are indicated by WEB(2). The media out threshold is indicated by OUT(3). The upward or downward spikes (4) indicate divisions between labels (the web, notch, or black mark), and the lines between the spikes (5) indicate where labels are located. If you compare the sensor profile printout to a length of your media, the spikes should be the same distance apart as the gaps on the media. If the distances are not the same, the printer may be having difficulty determining where the gaps are located. 146 Diagnostics and Troubleshooting Figure 8Media Sensor Profile (Gap/Notch Media) 4 4 4 5 5 100 3 80 OUT WEB 2 1 MEDIA 60 40 20 0 Figure 9Media Sensor Profile (Black Mark Media) Using Communication Diagnostics Mode The communication diagnostics test is a troubleshooting tool for checking the interconnection between the printer and the host computer. When the printer is in diagnostics mode, it prints all data received from the host computer as straight ASCII characters with the hex values below the ASCII text. The printer prints all characters received, including control codes such as CR (carriage return). Figure 10Sample Communications Diagnostics Mode Label on page 147 shows a typical test label from this test. NOTE: The test label prints upside-down. Figure 10Sample Communications Diagnostics Mode Label 53 147 Diagnostics and Troubleshooting 1. Set the label width equal to or less than the actual media width being used for the test. Tap Menu >

Print > Print Quality > Label Width to access the label width setting. 2. Tap Menu > System > Program Language, and set the Diagnostic Mode option to ENABLED. The printer enters diagnostics mode and prints any data received from the host computer on a test label. 3. Check the test label for error codes. For any errors, check that your communication parameters are correct. Errors show on the test label as follows:

FE indicates a framing error. OE indicates an overrun error. PE indicates a parity error. NE indicates noise. 4. To exit this self test and return to normal operation, power cycle the printer or set the Diagnostic Mode option to DISABLED. Loading Defaults or Last Saved Values Restoring the printer to default values or to the last saved values can help if things are not working as expected. Touch Menu > System > Restore Defaults to see the available options. RESTORE PRINTER Restores all printer settings other than the network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually. RESTORE NETWORK Reinitializes the printers wired or wireless print server. With a wireless print server, the printer also re-associates with your wireless network. RESTORE LAST SAVED Loads settings from the last permanent save. See System > Settings > Restore Defaults for additional ways to restore these values. 148 Diagnostics and Troubleshooting Alert and Error States If the background color of the Home screen changes, you may need to take an action to restore the printer to a Ready status. Red and yellow backgrounds typically halt printing until the issue is resolved. Informational messages with a green background usually disappear without user intervention, and printing continues as normal. Touch the icons in the bar at the top of the Home screen to view the error, alert, or informational message. See Alerts and Error Messages on page 150 for recommended actions. 149 Diagnostics and Troubleshooting Alerts and Error Messages Display/Indicator Lights Possible Causes Recommended Solutions The printhead is not fully closed. The printhead open sensor is not working properly. Close the printhead completely. Call a service technician to replace the sensor. The media is not loaded or is loaded incorrectly. Load media correctly. See Loading the Media on page 31. Misaligned media sensor. Check the position of the media sensor. 1. Install the proper media type, or reset printer for the current media type. 2. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. 1. Check for media that is loaded incorrectly or stuck to components in the media path. 2. Check if media is wrapped around the platen roller. Carefully remove any labels. If necessary, clean the platen roller to remove adhesive

(see Cleaning the Printhead and Platen Roller on page 129). 1. Load ribbon correctly. See Loading the Ribbon on page 62. 2. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. The printer is set for non-continuous media, but continuous media is loaded. There is an issue with the media in the media path. In thermal transfer mode:

ribbon is not loaded ribbon is loaded incorrectly the ribbon sensor is not detecting ribbon media is blocking the ribbon sensor 150 Diagnostics and Troubleshooting Display/Indicator Lights Possible Causes Recommended Solutions In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly. If you are using direct thermal media, the printer is waiting for ribbon to be loaded because it is incorrectly set for thermal transfer mode. Ribbon is loaded, but the printer is set for direct thermal mode. The printhead was replaced with one that is not a genuine Zebra printhead. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118 or load printer defaults by touching Menu > System > Settings >

Restore Defaults > Restore Printer. Set the printer for Direct Thermal mode. See Print > Print Quality >

Print Type. Ribbon is not required with direct thermal media. If you are using direct thermal media, remove the ribbon. This error message will not affect printing. If the message persists with no ribbon in the printer, Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. If you are using thermal transfer media, which requires ribbon, set the printer for Thermal Transfer mode. See Determining the Label Collection Method on page 28. Install a genuine Zebra printhead. A printhead element is no longer working. If the location of the failed element affects printing, replace the printhead. 151 Diagnostics and Troubleshooting Display/Indicator Lights Possible Causes Recommended Solutions The printhead is nearing the end of its life and should be replaced. Replace the printhead. The printer shows one of these messages, or it cycles back and forth between them:

The printhead needs to be cleaned. Follow the cleaning instructions in Cleaning the Printhead and Platen Roller on page 129. CAUTION: HOT SURFACE: The printhead may be hot enough to cause severe burns. Allow the printhead to cool. The printhead is over temperature. Allow the printer to cool. Printing automatically resumes when the printhead elements cool to an acceptable operating temperature. If this error persists, consider changing where the printer is located or using a slower print speed. CAUTION: HOT SURFACE: An improperly connected printhead data or power cable can cause these error messages. The printhead may be hot enough to cause severe burns. Allow the printhead to cool. The printhead data cable is not properly connected. Call a service technician to hook up the printhead properly. The printhead has a faulty thermistor. Call a service technician to replace the printhead. 152 Diagnostics and Troubleshooting Display/Indicator Lights Possible Causes Recommended Solutions CAUTION: HOT SURFACE: An improperly connected printhead data or power cable can cause this error message. The printhead may be hot enough to cause severe burns. Allow the printhead to cool. The printhead temperature is approaching its lower operating limit. The printhead data cable is not properly connected. Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area. Call a service technician to hook up the printhead properly. The printhead has a faulty thermistor. Call a service technician to replace the printhead. CAUTION: The cutter blade is sharp. Do not touch or rub the blade with your fingers. The cutter blade is in the media path. There is not enough memory to perform the function specified. Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Cleaning and Lubricating the Cutter Module on page 132. Free up some of the printers memory by adjusting the label format or printer parameters. One way to free up memory is to adjust the print width to the actual width of the label instead of leaving the print width set to the default. Ensure that the data is not directed to a device that is not installed or is unavailable. If the problem persists, call a service technician. 153 Diagnostics and Troubleshooting Indicator Lights The indicator lights located above the printers display also communicate the printers status. Table 5Status of Printer As Shown by Indicator Lights Indicator Lights What they indicate STATUS light steady green (other lights steady yellow for 2 seconds during printer power-up). The printer is ready. PAUSE light steady yellow. The printer is paused. STATUS light steady red. SUPPLIES light steady red. The media supply is out. The printer needs attention and cannot continue without user intervention. STATUS light steady red. SUPPLIES light flashing red. The ribbon supply is out. The printer needs attention and cannot continue without user intervention. STATUS light steady yellow. SUPPLIES light flashing yellow. The printer is in Direct Thermal mode, which does not require ribbon; however, ribbon is installed in the printer. STATUS light steady red. PAUSE light steady yellow. The printhead is open. The printer needs attention and cannot continue without user intervention. STATUS light steady yellow. The printhead is over temperature. CAUTION: HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the printhead to cool. STATUS light flashing yellow. Indicates one of the following:

The printhead is under temperature. The power supply is over temperature. The main logic board (MLB) is over temperature. 154 Diagnostics and Troubleshooting Table 5Status of Printer As Shown by Indicator Lights(Continued) Indicator Lights What they indicate Printers with a ZebraNet wired Ethernet option Printers with a ZebraNet wireless option STATUS light steady red. PAUSE light steady red. DATA light steady red. The printhead was replaced with one that is not a genuine Zebra printhead. Install a genuine Zebra printhead to continue. STATUS light flashing red. The printer is unable to read the dpi setting of the printhead. NETWORK light off. No Ethernet link is available. NETWORK light steady green. A 100 Base-T link was found. NETWORK light steady yellow. A 10 Base-T link was found. NETWORK light steady red. An Ethernet error condition exists. The printer is not connected to your network. NETWORK light off. A radio was found during power-up. The printer is attempting to associate with the network. The light flashes red while the printer associates with the network. The light then flashes yellow while the printer is authenticating with the network. NETWORK light steady green. The radio is associated with your network and authenticated, and the WLAN signal is strong. NETWORK light flashing green. The radio is associated with your network and authenticated, but the WLAN signal is weak. 155 Diagnostics and Troubleshooting Table 5Status of Printer As Shown by Indicator Lights(Continued) Indicator Lights What they indicate NETWORK light steady red. A WLAN error condition exists. The printer is not connected to your network. 156 Diagnostics and Troubleshooting Troubleshooting Use this information to troubleshoot issues with the printer. Printing or Print Quality Issues Issue Possible Cause Recommended Solution Barcode Does Not Scan The barcode printed on a label does not scan. The barcode is not within specifications because the printer is set at an incorrect darkness level. There is not enough blank space around the barcode. 1. Perform the steps in Running the Print Wizard and Printing a Test Label on page 66. 2. If necessary, manually adjust the darkness or print speed settings. Set the print darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, barcodes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely. Slower print speeds typically yield better print quality. Access the darkness and print speed settings from the Home screen by touching Menu > Print > Print Quality. 3. If the issue is not resolved, check the printhead pressure and toggle position. See Adjusting the Printhead Pressure on page 120 Leave at least 1/8 in. (3.2 mm) between the barcode and other printed areas on the label and between the barcode and the edge of the label. Wrong Image Size My label prints too small (or too large) Poor Print Quality Smudge marks on labels The wrong printer driver is being used, or other settings are not correct for your printing application. Check the printer driver or software communications settings (if applicable) for your connection. You may wish to reinstall the printer driver following the instructions in Connecting the Printer to a Device on page 13. The media or ribbon is not designed for high-speed operation. Replace supplies with those recommended for high-speed operation. For more information, see zebra.com/supplies. 157 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution Poor results with thick labels The print line is not at an optimal position for your media. Refer to the Maintenance Manual for instructions on how to adjust the print line for thick media. Print Consistently Too Light or Too Dark Printing is too light or too dark over the entire label The media or ribbon is not designed for high-speed operation. Replace supplies with those recommended for high-speed operation. For more information, see zebra.com/supplies. For optimal print quality, set the darkness to the lowest possible setting for your application. 1. Perform the steps in Running the Print Wizard and Printing a Test Label on page 66. 2. If necessary, manually adjust the darkness or print speed settings. Set the print darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, barcodes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely. Slower print speeds typically yield better print quality. Access the darkness and print speed settings from the Home screen by touching Menu >

Print > Print Quality. Switch to a different type of media or ribbon to try to find a compatible combination. If necessary, consult your authorized Zebra reseller or distributor for information and advice. Set the printhead pressure to the minimum needed for good print quality. See Adjusting the Printhead Pressure on page 120. Adjust the printhead pressure as needed for good print quality. See Adjusting the Printhead Pressure on page 120 The printer is set at an incorrect darkness level. You are using an incorrect combination of media and ribbon for your application. Incorrect printhead pressure. Printing is too light or too dark on one side of the label Uneven printhead pressure. 158 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution General print quality issues The printer is set at an incorrect print speed or darkness level. Keep in mind that printer settings may be affected by the driver or software being used. You are using an incorrect combination of labels and ribbon for your application. The printhead is dirty. Incorrect or uneven printhead pressure. The label format is scaling a font that is not scalable. For optimal print quality, set the print speed and the darkness to the lowest possible settings for your application. 1. Perform the steps in Running the Print Wizard and Printing a Test Label on page 66. 2. If necessary, manually adjust the darkness or print speed settings. Set the print darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, barcodes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely. Slower print speeds typically yield better print quality. Access the darkness and print speed settings from the Home screen by touching Menu >

Print > Print Quality. Switch to a different type of media or ribbon to try to find a compatible combination. If necessary, consult your authorized Zebra reseller or distributor for information and advice. Clean the printhead and platen roller. See Cleaning the Printhead and Platen Roller on page 129. Set the printhead pressure to the minimum needed for good print quality. See Adjusting the Printhead Pressure on page 120. Check the label format for font issues. Angled Gray Lines on Blank Labels Fine, angular gray lines on blank labels Wrinkled ribbon. See wrinkled ribbon causes and solutions in Miscellaneous Issues on page 167. Missing Print Long tracks of missing print on several labels Loss of Registration Print element damaged. Call a service technician for assistance. Wrinkled ribbon. See wrinkled ribbon causes and solutions in Ribbon Issues on page 161. 159 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution Loss of printing registration on labels Excessive vertical drift in top-of-form registration The platen roller is dirty. Media guides are positioned improperly. Clean the printhead and platen roller. See Cleaning the Printhead and Platen Roller on page 129. Ensure that the media guides are properly positioned. See Loading the Media on page 31. The media type is set incorrectly. The media is loaded incorrectly. Set the printer for the correct media type (gap/

notch, continuous, or mark). Load media correctly. See Loading the Media on page 31. Misregistration/skips labels The printer is not calibrated. Improper label format. The platen roller is dirty. Misregistration and misprint of one to three labels Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. Check your label format, and correct it as necessary. Clean the printhead and platen roller. See Cleaning the Printhead and Platen Roller on page 129. Media does not meet specifications. Use media that meets specifications. See Media Specifications on page 192. Vertical driftintop-of-

formposition The printer is out of calibration. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. The platen roller is dirty. Horizontal movement in placement of the label image. The previous labels were torn off incorrectly. Clean the printhead and platen roller. See Cleaning the Printhead and Platen Roller on page 129. Pull down and to the left when tearing off labels so that the tear-off bar assists in tearing through the label backing. Pulling up or down and to the right can shift the media sideways. Vertical image or label drift The printer is using non-

continuous labels but is configured in continuous mode. Set the printer for the correct media type

(gap/notch, continuous, or mark) and calibrate the printer, if necessary. See Calibrating the Ribbon and Media Sensors on page 118. The media sensor is calibrated improperly. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. The platen roller is dirty. Clean the printhead and platen roller. See Cleaning the Printhead and Platen Roller on page 129. Improper printhead pressure settings (toggles). Adjust the printhead pressure to ensure proper functionality. See Adjusting the Printhead Pressure on page 120. 160 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution The media or ribbon is loaded incorrectly. Ensure that the media and ribbon are loaded correctly. See Loading the Ribbon on page 62 and Loading the Media on page 31. Incompatible media. You must use media that meets the printer specifications. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. See Media Specifications on page 192. Ribbon Issues For videos of some common procedures, go to zebra.com/zt400. Issue Possible Cause Recommended Solution Broken Ribbon Broken or melted ribbon Darkness setting too high. The ribbon is coated on the wrong side and cannot be used in this printer. 161 1. Perform the steps in Running the Print Wizard and Printing a Test Label on page 66. 2. If necessary, manually adjust the darkness or print speed settings. Set the print darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, barcodes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely. Slower print speeds typically yield better print quality. Access the darkness and print speed settings from the Home screen by touching Menu > Print > Print Quality. 3. Clean the printhead thoroughly. See Cleaning the Printhead and Platen Roller on page 129. Replace the ribbon with one coated on the correct side. For more information, see Determining the Type of Ribbon to Use on page 61. Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution Wrinkled Ribbon Wrinkled ribbon Ribbon was loaded incorrectly. Load the ribbon correctly. See Loading the Ribbon on page 62. Incorrect burn temperature. 1. Perform the steps in Running the Print Wizard and Printing a Test Label on page 66. 2. If necessary, manually adjust the darkness or print speed settings. Set the print darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, barcodes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely. Slower print speeds typically yield better print quality. Access the darkness and print speed settings from the Home screen by touching Menu >

Print > Print Quality. Incorrect or uneven printhead pressure. Set the printhead pressure to the minimum needed for good print quality. See Adjusting the Printhead Pressure on page 120. Media not feeding properly;

walking from side to side. Make sure that media is snug by adjusting the media guide, or call a service technician. The printhead or platen roller may be installed incorrectly. Call a service technician. Ribbon Detection Issues The printer does not detect when the ribbon runs out. In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly. The printer indicates that ribbon is out, even though ribbon is loaded correctly. The printer may have been calibrated without ribbon or without the ribbon loaded properly. 1. Make sure that ribbon is loaded correctly so that it can be detected by the ribbon sensor. Under the printhead, the ribbon should track all the way back, near the printers firewall. See Loading the Ribbon on page 62. 2. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. The printer was not calibrated for the label and ribbon being used. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. 162 Diagnostics and Troubleshooting RFID Issues Issue Possible Cause Recommended Solution Printer Stops at RFID Inlay The printer stops at the RFID inlay. The printer calibrated the label length only to the RFID inlay instead of to the interlabel gap. 1. Tap Menu > System > Settings, and then select FEED for the Power Up and Head Close actions. 2. Manually calibrate the printer. See Performing Manual Sensor Calibration on page 119. Voided Labels The printer voids every label. The printer is not calibrated for the media being used. Manually calibrate the printer. See Performing Manual Sensor Calibration on page 119.) You are using an RFID label with a tag type that is not supported by your printer. These printers support only Gen 2 RFID labels. For more information, refer toRFID Programming Guide 3,or contact an authorized Zebra RFID reseller. The printer is unable to communicate with the RFID reader. 1. Turn off (O) the printer. 2. Wait 10 seconds. 3. Turn on (I) the printer. Radio frequency (RF) interference from another RF source. 4. If the problem persists, you may have a bad RFID reader or a loose connection between the RFID reader and the printer. Contact Technical Support or an authorized Zebra RFID service technician for assistance. Do one or more of the following as necessary:

Move the printer away from fixed RFID readers or other RF sources. Make sure that the media door is closed at all times during RFID programming. The settings are incorrect in your label designer software. The software settings override the printer settings. Make sure that the software and printer settings match. 163 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution You are using an incorrect programming position, particularly if the tags being used are within printer specifications. Do one or more of the following as necessary:

Check the RFID programming position or the program position setting in your label designer software. If the position is incorrect, change the setting. Restore the RFID programming position back to the default value. For more information, refer to RFID Programming Guide 3.For transponder placement details, go to zebra.com/

transponders. You are sending RFID ZPL or SGD commands that are incorrect. Check your label formats. For more information, refer to RFID Programming Guide 3. The RFID labels are not within specifications for the printer, which means that the transponder is not in an area that can be programmed consistently. Incorrect read and write power levels. Radio frequency (RF) interference from another RF source. Make sure that the labels meet transponder placement specifications for your printer. See zebra.com/transponders for transponder placement information. For more information, refer to RFID Programming Guide 3, or contact an authorized Zebra RFID reseller. Change the RFID read and write power levels. For instructions, refer to RFID Programming Guide 3. Do one or more of the following as necessary:

Move the printer away from fixed RFID readers. Make sure that the media door is closed at all times during RFID programming. The printer is using outdated printer firmware and reader firmware versions. Go to zebra.com/firmware for updated firmware. Low yields. Too many RFID tags per roll are voided. Other RFID Issues 164 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution RFID parameters do not appear in Setup mode, and RFID information does not appear on the printer configuration label. The printer does not void RFID labels that are not programmed correctly. The printer was powered off

(O) and then back on (I) too quickly for the RFID reader to initialize properly. An incorrect version of printer or reader firmware was loaded on the printer. Wait at least 10 seconds after turning the printer power off before turning it back on. 1. Turn off (O) the printer. 2. Wait 10 seconds. 3. Turn on (I) the printer. 4. Check for the RFID parameters in Setup mode or for RFID information on a new configuration label. 1. Verify that the correct firmware version is loaded on your printer. For more information, refer toRFID Programming Guide 3. 2. Download the correct printer or reader firmware if necessary. 3. If the problem persists, contact Technical Support. The printer is unable to communicate with the RFID subsystem. 1. Turn off (O) the printer. 2. Wait 10 seconds. 3. Turn on (I) the printer. The DATA light flashes indefinitely after you attempt to download printer or reader firmware. The download was not successful. For optimal results, cycle power on the printer before downloading any firmware. 4. If the problem persists, you may have a bad RFID reader or a loose connection between the RFID reader and the printer. Contact Technical Support or an authorized service technician for assistance. 1. Turn off (O) the printer. 2. Wait 10 seconds. 3. Turn on (I) the printer. 4. Attempt to download the firmware again. 5. If the problem persists, contact Technical Support. 165 Diagnostics and Troubleshooting Communications Issues Issue Possible Cause Recommended Solution Label Formats Not Recognized A label format was sent to the printer but was not recognized. The DATA light does not flash. The communication parameters are incorrect. A label format was sent to the printer but was not recognized. The DATA light flashes but no printing occurs. The prefix and delimiter characters set in the printer do not match the ones in the label format. Check the printer driver or software communications settings (if applicable) for your connection. You may wish to reinstall the printer driver following the instructions in Connecting the Printer to a Device on page 13. Verify the prefix and delimiter characters using the following SGD commands. Modify the values if necessary.

! U1 getvar

"zpl.format_prefix"

! U1 getvar "zpl.delimiter"

Incorrect data is being sent to the printer. Check the communication settings on the computer. Ensure that they match the printer settings. Labels Stop Printing Correctly The serial communication settings are incorrect. A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label. If the problem persists, check the label format. Ensure that the flow control settings match. Check the communication cable length. See Communication Interface Specifications on page 185 for requirements. Check the printer driver or software communications settings (if applicable). 166 Diagnostics and Troubleshooting Miscellaneous Issues Issue Possible Cause Recommended Solution Issues with the Display The control panel display shows a language that I cannot read The language parameter was changed through the control panel or a firmware command. 1. On the Home screen, touch Menu (the icon on the bottom-left). 2. Touch the top selection on the screen. 3. Scroll through the language selections under this menu option. The selections for this parameter are displayed in the actual languages to make it easier for you to find one that you are able to read. 4. Touch the language that you want to display to select it. 5. Touch the Home icon to return to the Home screen. Call a service technician. Use a USB drive that is 1 TB or smaller. If your USB device requires external power, make sure that it is plugged into a working power supply. Check your label formats or the settings of the software that you use to send formats to the printer. If necessary, refer to the Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML or call a service technician. A copy of the manual is available at zebra.com/manuals. The display is missing characters or parts of characters The display may need replacing. The USB Host Port Is Not Acknowledging a USB Device The printer is not acknowledging a USB device or is not reading the files on a USB device that is plugged into the USB host port. The printer currently supports USB drives only up to 1 TB in size. The USB device may require its own external power. Printer Parameters Are Not Set As Expected Changes in parameter settings did not take effect. OR A firmware setting or command prevented the ability to change the parameter. Some parameters changed unexpectedly. A command in a label format changed the parameter back to the previous setting. IP Address Changing 167 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution My printer reassigns a new IP address to the print server after the printer has been off for a while. The settings for your network are causing the network to reassign a new IP address. If the printer changing IP addresses causes issues for you, follow these steps to assign it a static IP address:

1. Find out what values need to be assigned to the IP address, subnet mask, and gateway for your print server (wired, wireless, or both). 2. Change the appropriate IP protocol value to PERMANENT. 3. Change the values for the IP address, subnet mask, and gateway for the appropriate print server to what you want them to remain. 4. Reset the network by touching Menu >

Connections > Networks > Reset Network and then touching the checkmark to save the changes. Cannot Connect through Wired or Wireless Connections I manually entered a wireless IP address, subnet, and gateway on my printer, but it wont connect to my wired or wireless network. The printers network must be reset after values are changed. Reset the network by touching Menu >

Connections > Networks > Reset Network and then touching the checkmark to save the changes. An ESSID value has not been specified. 1. For a wireless connection, specify the ESSID value that matches the value used by your wireless router using the following Set/Get/Do command:

! U1 setvar "wlan.essid" "value"

where "value" is the ESSID (sometimes called a network SSID) for your router. You can look on the back of your router for a sticker with the routers default information. NOTE: If the information has been changed from the default, check with your network administrator for the ESSID value to use. 2. If the printer still does not connect, reset the network by touching Menu >

Connections > Networks > Reset Network and then touching the checkmark to save the changes, and then power-cycle the printer. 168 Diagnostics and Troubleshooting Issue Possible Cause Recommended Solution The ESSID or other value was not specified correctly. 1. Print a network configuration label and verify that your values are correct. 2. Make corrections as necessary. 3. Reset the network by touching Menu >

Connections > Networks > Reset Network and then touching the checkmark to save the changes. Calibration Issues Auto Calibrate failed. Non-continuous labels are being treated as continuous labels. Printer Locks Up All indicator lights are on, nothing is on the display, and the printer locks up. The printer locks up while booting up. The media or ribbon is loaded incorrectly. Ensure that the media and ribbon are loaded correctly. See Loading the Ribbon on page 62 and Loading the Media on page 31. The sensors could not detect the media or ribbon. Calibrate the printer manually. See Performing Manual Sensor Calibration on page 119. The sensors are dirty or positioned improperly. Ensure that the sensors are clean and properly positioned. The media type is set incorrectly. Set the printer for the correct media type (gap/

notch, continuous, or mark). The printer was not calibrated for the media being used. Calibrate the printer. See Calibrating the Ribbon and Media Sensors on page 118. The printer is configured for continuous media. Set the printer for the correct media type (gap/

notch, continuous, or mark). Internal electronic or firmware failure. Power cycle the printer. If the problem persists, call a service technician. Main logic board failure. 169 Diagnostics and Troubleshooting Servicing the Printer If you have a problem using the printer, contact your facility's technical or systems support. If there is a problem with the printer, they will contact the Zebra Global Customer Support Center at zebra.com/

support. Gather the following information before contacting Zebra Global Customer Support:

Serial number of the unit Model number or product name Firmware version number Zebra responds to calls by e-mail, telephone, or fax within the time limits set forth in service agreements. If your problem cannot be solved by Zebra Global Customer Support, you may need to return your equipment for servicing and will be given specific directions. If you purchased your product from a Zebra business partner, please contact that business partner for support. Shipping the Printer If you must ship the printer:

1. Turn off (O) the printer, and disconnect all cables. 2. Remove any media, ribbon, or loose objects from the printer interior. 3. Close the printhead. 4. Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed. NOTE:

Zebra is not responsible for any damages incurred during shipment if an approved shipping container is not used. Shipping the units improperly can possibly void the warranty. 170 Using a USB Host Port and the Print Touch Feature Using a USB Host Port and the Print Touch Feature The exercises presented here will help you learn how to use a USB host port and the printers Print Touch feature with an Android-based NFC-enabled device (such as a smartphone or a tablet). Some SGD commands are listed as part of these exercises for advanced users. Items Required for the Exercises To perform the exercises in this document, you will need:

a USB Flash drive (sometimes called a thumb drive or memory stick) that is up to 1 Terabyte (1 TB). NOTE: The printer will not recognize drives larger than 1 TB. a USB keyboard the various files listed in Files for Completing the Exercises on page 172 the free Zebra Utilities app for your smartphone (search for Zebra Tech in the Google Play store) 171 Using a USB Host Port and the Print Touch Feature Files for Completing the Exercises Most of the files you need to complete the exercises in these section are available zebra.com in the form of a .ZIP file located here. Copy these files to your computer before you begin the exercises. Where possible, the contents of the files are shown. Contents of files that include coded contentwhich cannot be viewed either as text or as an imageare not included. File 1: ZEBRA.BMP File 2: SAMPLELABEL.TXT This simple label format prints the Zebra logo and a line of text at the end of the mirroring exercise.

^XA

^FO100,75^XGE:zebra.bmp^FS

^FO100,475^A0N,50,50^FDMirror from USB Completed^FS

^XZ File 3: LOGO.ZPL File 4: USBSTOREDFILE.ZPL This label format prints an image and text. This file will be stored on the USB memory device at the root level so that it can be printed. CT~~CD,~CC^~CT~

^XA~TA012~JSN^LT0^LH0,0^JMA^PR4,4~SD15^LRN^CI0^XZ

~DG000.GRF,07680,024,,[image data]

^XA

^LS0

^SL0

^BY3,3,91^FT35,250^BCN,,Y,N^FC%,{,#^FD%d/%m/%Y^FS

^FT608,325^XG000.GRF,1,1^FS

^FT26,75^A0N,28,28^FH\^FDThis label was printed from a format stored^FS

^FT26,125^A0N,28,28^FH\^FDon a USB Flash Memory drive. ^FS

^BY3,3,90^FT33,425^BCN,,Y,N

^FD>:Zebra Technologies^FS

^PQ1,0,1,Y^XZ

^XA^ID000.GRF^FS^XZ File 5: VLS_BONKGRF.ZPL File 6: VLS_EIFFEL.ZPL 172 Using a USB Host Port and the Print Touch Feature File 7: KEYBOARDINPUT.ZPL This label format, used for the USB keyboard input exercise, does the following:

creates a barcode with the current date, based on your Real-Time Clock (RTC) setting prints the Zebra logo graphic prints fixed text

^FN prompts you to enter your name, and the printer prints what you entered

^XA

^CI28

^BY2,3,91^FT38,184^BCN,,Y,N^FC%,{,#^FD%d/%m/%Y^FS

^FO385,75^XGE:zebra.bmp^FS

^FT40,70^A0N,28,28^FH\^FDThis label was printed using a keyboard input. ^FS

^FT35,260^A0N,28,28^FH\^FDThis label was printed by:^FS

^FT33,319^A0N,28,28^FN1"Enter Name"^FS

^XZ File 8: SMARTDEVINPUT.ZPL This is the same label format as the previous label, only with different text printing. This format is used for the smart device input exercise.

^XA

^CI28

^BY2,3,91^FT38,184^BCN,,Y,N^FC%,{,#^FD%d/%m/%Y^FS

^FO385,75^XGE:zebra.bmp^FS

^FT40,70^A0N,28,28^FH\^FDThis label was printed using a smart device input.

^FS

^FT35,260^A0N,28,28^FH\^FDThis label was printed by:^FS

^FT33,319^A0N,28,28^FN1"Enter Name"^FS

^XZ File 9:Firmware File You may want to download a firmware file for your printer and copy it to your computer for use during the exercises. You may omit doing this if you wish. You can download the latest firmware file from zebra.com/firmware. 173 Using a USB Host Port and the Print Touch Feature USB Host Your printer may be equipped with one or two USB host ports on the front panel. A USB host port allows you to connect USB devicessuch as a keyboard, scanner, or USB Flash driveto the printer. The exercises in this section will teach you how to perform USB mirror, how to transfer files to and from the printer, and how to provide information for which you are prompted and then print a label using that information. IMPORTANT: When using a USB host port, files should be named only with 1 to 16 alphanumeric characters (A, a, B, b, C, c, ..., 0, 1, 2, 3, ...). Do not use Asian characters, Cyrillic characters, or accented characters in file names. NOTE: Some functions may not work properly if there are underscores in a file name. Use periods instead. Exercise 1: Copy Files to a USB Flash Drive and Perform USB Mirror 1. On your USB Flash Drive, create the following:

a folder called Zebra in that folder, three subfolders:

appl commands files 2. 3. In the /appl folder, place a copy of the latest firmware for your printer. In the /files folder, place the following file:

File 1: ZEBRA.BMP on page 172 4. In the /commands folder, place the following files:

File 2: SAMPLELABEL.TXT on page 172 File 3: LOGO.ZPL on page 172 5. Insert the USB Flash drive into a USB host port on the front of your printer. 6. Observe the control panel and wait. The following should happen:

If the firmware on the USB Flash drive is different than what is on the printer, the firmware downloads to the printer. The printer then restarts and prints a printer configuration label. (If there 174 Using a USB Host Port and the Print Touch Feature is no firmware on the USB Flash drive or if the firmware version is the same, the printer skips this action.) The printer downloads the files in the /files folder and briefly shows the names of the files that are downloading on the display. The printer executes any files in the /commands folder. The printer restarts and then displays this message: MIRROR PROCESSING FINISHED 7. Remove the USB Flash drive from the printer. Advanced User Information See theZebra Programming Guidefor more information about these commands. To enable/disable mirroring:

! U1 setvar "usb.mirror.enable" "value"

To enable/disable automatic mirroring that occurs when a USB Flash drive is inserted into the USB host port:

To specify the number of times that the mirror operation will be repeated if it fails:

To change the path to the location on the USB device from which mirror files are retrieved:

To change the path to the location on the printer from which mirror files are retrieved:

To enable/disable the ability to use the USB port:

Values: "on" or "off"

! U1 setvar "usb.mirror.auto" "value"

Values: "on" or "off"

! U1 setvar "usb.mirror.error_retry" "value"

Values: 0 to 65535

! U1 setvar "usb.mirror.appl_path" "new_path"

Default: "zebra/appl"

! U1 setvar "usb.mirror.path" "path"

Default: "zebra"

! U1 setvar "usb.host.lock_out" "value"

Values: "on" or "off"

Exercise 2: Print a Label Format from a USB Flash Drive The Print USB File option allows you to print files from a USB mass storage device, such as a USB Flash drive. Only printable files (.ZPL and .XML) may be printed from the USB mass storage device, and the files must be located at the root level, not in a directory. 1. Copy the following files to your USB Flash drive:

File 4: USBSTOREDFILE.ZPL on page 172 File 5: VLS_BONKGRF.ZPL on page 172 File 6: VLS_EIFFEL.ZPL on page 172 2. Insert the USB Flash drive into a USB host port on the front of your printer. 175 Using a USB Host Port and the Print Touch Feature 3. Tap Menu > Storage > USB > Print: From USB. The printer loads any executable files and processes them. The available files are listed. SELECT ALL is available to print all files on the USB Flash drive. 4. Select USBSTOREDFILE.zpl. 5. Touch the checkmark to copy the files. The label prints. Exercise 3: Copy Files to/from a USB Flash Drive The Copy USB File option allows you to copy files from a USB mass storage device to the printers Flash memory E:drive. 1. Copy the following files to the root directory of your USB Flash drive. File 7: KEYBOARDINPUT.ZPL on page 173 File 8: SMARTDEVINPUT.ZPL on page 173 NOTE: Do not put these files into a subfolder. 2. Insert the USB Flash drive into a USB host port on the front of your printer. 176 Using a USB Host Port and the Print Touch Feature 3. Tap Menu > Storage > USB > Copy: Files to Printer. The printer loads any executable files and processes them. The available files are listed. (If desired, you can use Select All to copy all the available files from the USB Flash drive.) 4. Select the files STOREFMT.ZPL.and STOREFMTM1.ZPL. 5. Touch the checkmark to copy the files. The printer stores the files in E: memory. 6. Remove the USB Flash drive from the USB host port. You can now copy these files from the printer to a USB Flash drive by tapping Menu > Storage > USB >

Copy: Files toUSB. 177 Using a USB Host Port and the Print Touch Feature The option SELECT ALL is available to store all the available files from the printer to the USB Flash drive. Any .ZPL file that is copied will be post-processed so that the contents of the file will be suitable to be sent to a printer for normal execution. Exercise 4: Enter Data for a Stored File with a USB Keyboard and Print a Label The Print Station feature allows you to use a USB Human Interface Device (HID), such as a keyboard or a barcode scanner, to enter ^FN field data into a *.ZPL template file. 1. After performing Exercise 3: Copy Files to/from a USB Flash Drive on page 176, plug a USB keyboard into a USB host port. 2. Tap Menu > Print > Print Station. The printer loads any executable files and processes them. The available files are listed. 3. Select the file KEYBOARDINPUT.ZPL. The printer accesses the file and prompts you for the information in the ^FN fields in the file. In this case, it prompts you for your name. 4. Type your name on the keyboard, and then press <ENTER>. The printer prompts for the number of labels to print. 5. Specify the desired quantity of labels, then press <ENTER> again. The specified number of labels is printed, with your name in the appropriate fields. Print Touch/Near Field Communication (NFC) The Zebra Print Touch feature allows you to touch an Android-based, NFC-enabled device (such as a smart phone or tablet) to the printers NFC logo (Figure 11NFC Logo Location on page 179) to pair the device to the printer.This capability allows you to use your device to provide information for which you are prompted and then print a label using that information. 178 Using a USB Host Port and the Print Touch Feature IMPORTANT: Some devices may not support NFC communication with the printer until you alter their settings. If you encounter difficulties, consult your service provider or your smart device manufacturer for more information. Figure 11NFC Logo Location Exercise 5: Enter Data for a Stored File with a Smart Device and Print a Label The steps in this exercise may vary somewhat based on:

your smart device your service provider whether you already have the free Zebra Utilities app installed on your smart device. Refer to theZebra Bluetooth User Guidefor specific instructions for configuring your printer to use a Bluetooth interface. A copy of this manual is available at zebra.com/manuals. 1. If you do not have the Zebra Utilities app installed on your device, go to the app store for your device, search for the Zebra Utilities app, and install it. 179 Using a USB Host Port and the Print Touch Feature 2. Pair your smart device with the printer by holding the smart device next to the NFC icon on the printer. a) If necessary, access the Bluetooth information about your printer using your smart device. For instructions, refer to the manufacturers documentation for your device. b) If necessary, select the Zebra printers serial number to pair it with the device. c) After your smart device has been detected by the printer, the printer may prompt you to accept or reject the pairing. If necessary, tap ACCEPT. Some smart devices will pair with the printer without this prompt. The printer and your device are paired. 3. Start the Zebra Utilities app on your device. The Zebra Utilities main menu displays. 4. Perform these steps if you have an Apple device:

a) Tap the Settings icon in the lower-right corner. b) Change the setting for Get Labels From Printer to ON. c) Tap Done. 180 Using a USB Host Port and the Print Touch Feature 5. Tap Files. The smart device gets data from the printer and displays it. NOTE: This retrieval process may take a minute or more to complete. 6. Scroll through the formats shown and select E:SMARTDEVINPUT.ZPL. Based on the ^FN field in the label format, the smart device prompts you for your name. 7. Enter your name at the prompt. 8. Change the quantity of labels to print, if desired. 9. Tap PRINT to print the label. 181 Specifications Specifications This section lists general printer specifications, printing specifications, ribbon specifications, and media specifications. General Specifications Height*

Width Depth Weight ZT411 ZT421 12.8 in.(325 mm) 10.7 in. (272 mm) 19.7 in. (500 mm) 36 lb (16 kg) 12.8 in. (325 mm) 13.2 in. (335 mm) 19.7 in. (500 mm) 40 lb (18 kg) Temperature Operating Thermal Transfer: 40F to 105F (5 to 40C) Direct Thermal: 32F to 105F (0 to 40C) Relative Humidity Memory Storage 40F to 140F (40 to 60C) Operating 20% to 85%, non-condensing Storage 5% to 85%, non-condensing 256 MB RAM (8 MB user available) 512 MB Flash (64 MB user available on-board Flash) NOTE:

* Applies to base printer model. Dimensions may vary depending on configuration, such as adding optional rewind. 182 Specifications Power Specifications The following are typical values. Actual values vary from unit to unit and are affected by such things as the options installed and the printer settings Electrical Power consumption Inrush Current Energy Star Off Power (W) Energy Star Sleep Power (W) Print Power* (W) Print Power* (VA) Power consumption Inrush Current Energy Star Off Power (W) Energy Star Sleep Power (W) Print Power* (W) Print Power* (VA) ZT411 ZT421 100240 VAC, 50-60 Hz 120 VAC, 60 Hz

< 35A peak8A RMS (half cycle)

< 40A peak8A RMS (half cycle) 0.08 4.14 98 108 0.08 4.14 215 261 230 VAC, 50 Hz

< 80A peak12A RMS (half cycle)

< 90A peak15A RMS (half cycle) 0.18 4.26 97 127 0.18 4.26 209 261 NOTE: * Printing Pause self test labels at 6 ips with 4x6-in. or 6.5x4 in. labels, darkness 10, and direct thermal media. Power Cord Specifications Depending on how your printer was ordered, a power cord may or may not be included. If one is not included, or if the one that is included is not suitable for your requirements, see Figure 12Power Cord Specifications on page 184. CAUTIONPRODUCT DAMAGE: For personnel and equipment safety, always use an approved three-conductor power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration. 183 Specifications Figure 12Power Cord Specifications 1 2 3 4 AC power plug for your countryThis should bear the certification mark of at least one of the known international safety organizations (see Figure 13International Safety Organization Certification Symbols on page 184). The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic interference. 3-conductor HAR cable or other cable approved for your country. IEC 320 connectorThis should bear the certification mark of at least one of the known international safety organizations (see Figure 13International Safety Organization Certification Symbols on page 184). Length9.8 ft. (3 m). Rating 10 Amp, 250 VAC. Figure 13International Safety Organization Certification Symbols 184 Specifications Communication Interface Specifications Figure 14Location of Communication Interfaces Parallel port Serial port Internal wired Ethernet print server USB port NOTE: You must supply all data cables for your application. The use of cable strain relief clamps is recommended. Ethernet cables do not require shielding, but all other data cables must be fully shielded and fitted with metal or metalized connector shells. Unshielded data cables may increase radiated emissions above the regulated limits. To minimize electrical noise pickup in the cable:

Keep data cables as short as possible. Do not bundle the data cables tightly with the power cords. Do not tie the data cables to power wire conduits. 185 Specifications Standard Connections The ZT411/ZT421 printers support a variety of standard connections. Bluetooth Version 5.1 This feature is available only on certain models. To determine if your printer includes this feature, look at the part number sticker inside the media compartment.It is usually located below the media hanger. The part number follows this format:

Part Number: ZTxxxxx Xxxxxxxx If the ending string of the part number (Xxxxxxxx) begins with the letter P, your printer does NOT include this feature. Limitations and requirements Many mobile devices can communicate with the printer within a 30-foot radius of the printer. Connections and configuration Refer to the Zebra Bluetooth User Guide for specific instructions for configuring your printer to use a Bluetooth interface. This manual is available at zebra.com/manuals. Two USB Host Ports This feature is available only on certain models. To determine if your printer includes this feature, look at the part number sticker inside the media compartment.It is usually located below the media hanger. The part number follows this format:

Part Number: ZTxxxxx Xxxxxxxx If the ending string of the part number (Xxxxxxxx) begins with the letter P, your printer does NOT include this feature. Limitations and requirements You can plugonlyone device into each of the printers two USB host ports. You cannot use a third device by plugging it into a USB port on one of the devices, nor can you use an adapter to split a USB host port on the printer to accept more than one device at a time. Connections and configuration No additional configuration is necessary. 186 Specifications Zebra PrintTouch/Near Field Communication (NFC) This feature is available only on certain models. To determine if your printer includes this feature, look at the part number sticker inside the media compartment.It is usually located below the media hanger. The part number follows this format:

Part Number: ZTxxxxx Xxxxxxxx If the ending string of the part number (Xxxxxxxx) begins with the letter P, your printer does NOT include this feature. Limitations and requirements NFC communication must be initiated by touching your device to the appropriate location on the printer. Connections and configuration Some devices may not support NFC communication with the printer until you alter their settings. USB 2.0 Data Interface Limitations and requirements A maximum cable length of 16.4 ft (5 m). Connections and configuration No additional configuration is necessary. Wired 10/100 Internal Ethernet Print Server Limitations and requirements The printer must be configured to use your LAN. A second wired print server can be installed in the bottom option slot. Connections and configuration Refer to the ZebraNet Wired and Wireless Print Servers User Guide for configuration instructions. This manual is available at zebra.com/

manuals. 187 RS-232/C Serial Data Interface Specifications Specifications 2400 to 115000 baud parity, bits/character 7 or 8 data bit XON-XOFF, RTS/CTS, or DTR/DSR handshake protocol required 750mA at 5 V from pins 1 and 9 Limitations and requirements You must use a null-modem cable to connect to the printer or a null-

modem adapter if using a standard modem cable. Maximum cable length of 50 ft (15.24 m). You may need to change printer parameters to match the host computer. Connections and configuration The baud rate, number of data and stop bits, the parity, and the XON/

XOFF or DTR control must match those of the host computer. Optional Connections The ZT411/ZT421 printers support these connectivity options. Wireless print server Specifications See Wireless Specifications on page 189 for details. Limitations and requirements Can print to the printer from any computer on your Wireless Local Area Network (WLAN). Can communicate with the printer through the printers web pages. The printer must be configured to use your WLAN. Can be installed only in the top option slot. Connections and configuration Refer to the ZebraNet Wired and Wireless Print Servers User Guide for configuration instructions. A copy of this manual is available at zebra.com/manuals. IEEE 1284 Bidirectional Parallel data interface Limitations and requirements Maximum cable length of 10 ft, (3 m). Recommended cable length of 6 ft. (1.83 m). No printer parameter changes required to match the host computer. Can be installed in either the top or bottom option slot. An IEEE 1284 cable is required. No additional configuration is necessary. Connections and configuration 188 Specifications Applicator interface Requirements Must have aDB15F connector. External ZebraNet 10/100 Print Server Requirements Must havethe parallel data interface option. Wireless Specifications Antenna Information Type Omni directional antenna gain 3dBi @ 2.4GHz; 5dBi @ 5GHz PCBA antenna gain = 36dBi @ 900MHz 189 Specifications WLAN Specifications Printing Specifications Print resolution ZT411 ZT421 203 dpi (dots/in.)/8 dots/

mm 203 dpi (dots/in.) 8 dots/mm 300 dpi/12 dots/mm 300 dpi 12 dots/mm 190 Specifications Maximum print width 203 dpi 4.09 in. (104 mm) 6.6 in. (168 mm) ZT411 ZT421 600 dpi/24 dots/mm N/A 300 dpi 600 dpi 203 dpi Programmable constant print speeds 4.09 in. (104 mm) 6.6 in. (168 mm) 4.09 in. (104 mm) N/A 2.4 in. to 14 in. 2.4 in. to 12 in.

(61 mm to 356 mm) per second in 1-in. (25.4 mm) increments

(61 mm to 305 mm) per second in 1-in. (25.4 mm) increments 300 dpi 2.4 in. to 10 in. 2.4 in. to 10 in.

(61 mm to 254 mm) per second in 1-in. (25.4 mm) increments

(61 mm to 203 mm) per second in 1-in. (25.4 mm) increments 600 dpi 1.5 in. to 4 in. N/A

(38 mm to 102 mm) per second in 1-in. (25.4 mm) increments Dot size (nominal) 203 dpi 0.0049 in. x 0.0049 in. 0.0049 in. x 0.0049 in.

(width x length)

(0.125 mm x 0.125 mm)

(0.125 mm x 0.125 mm) 300 dpi 0.0033 in. x 0.0039 in. 0.0033 in. x 0.0039 in.

(0.084 mm x 0.099 mm)

(0.084 mm x 0.099 mm) 600 dpi 0.0016 in. x 0.0016 in. N/A

(0.042 mm x 0.042 mm) First dot location 203 dpi 0.14 in. 0.05 in. 0.10 in. 0.035 in.

(measured from the inside edge of the media)

(3.5 mm 1.25 mm)

(2.5 mm 0.9mm) 300 dpi 0.08 in. 0.05 in. 0.10 in. 0.035 in.

(2.1 mm 1.25 mm)

(2.5 mm 0.9mm) 600 dpi 0.08 in. 0.05 in. N/A

(2.1 mm 1.25 mm) Barcode modulus (X) dimension Picket fence

(nonrotated) orientation Ladder (rotated) orientation 203 dpi 300 dpi 600 dpi 203 dpi 300 dpi 600 dpi Vertical registration all print speeds and dpi 1.0 mm 191 4.9 mil to 49 mil 5 mil to 50 mil 3.3 mil to 33 mil 3.3 mil to 33 mil 1.6 mil to 16 mil N/A 4.9 mil to 49 mil 5 mil to 50 mil 3.9 mil to 39 mil 3.9 mil to 39 mil 1.6 mil to 16 mil N/A 1.0 mm Specifications Media Specifications Label length Minimum Non-RFID ZT411 ZT421 Tear-off Peel-off Rewind Cutter RFID 0.5 in. (12.7 mm) 0.5 in. (12.7 mm) 0.5 in (12.7 mm) 0.5 in (12.7 mm) 0.5 in. (12.7 mm) 0.5 in. (12.7 mm) 1.0 in. (25.4 mm) 1.0 in. (25.4 mm) Varies for each transponder type Maximum 200 or 300 dpi 39 in. (991 mm) 39 in. (991 mm) Maximum continuous media print length 600 dpi 200 dpi 300 dpi 600 dpi 20 in. (508 mm) N/A 157 in. (3988 mm) 102 in. (2590 mm) 73 in. (1854 mm) 45 in. (1143 mm) 39 in. (991 mm) N/A Label width Minimum Non-RFID 1.0 in. (25.4 mm) 2 in. (51 mm) RFID Varies for each transponder type Maximum Tear/Cutter 4.5 in. (114 mm) 7.0 in. (178 mm) Peel/Rewind 4.25 in. (108 mm) 6.75 in. (171 mm) Total thickness(includes liner, if any) Minimum 0.0023 in.

(0.058 mm) 0.0023 in.

(0.058 mm) Maximum 0.010 in. (0.25 mm) 8 in. (203 mm) --on a 3-in. (76-mm) inside diameter core Maximum roll outside diameter Inter-label gap Minimum Preferred Maximum Ticket/tag notch size (width x length) Hole diameter Notch or hole position (centered from inner media edge) Minimum Maximum 0.079 in. (2 mm) 0.118 in. (3 mm) 0.157 in. (4 mm) 0.25 in. x 0.12 in.

(6 mm x 3 mm) 0.125 in. (3.18 mm) 0.15 in. (3.8 mm) 2.25 in. (57 mm) 3.5 in. (90 mm) Density, in Optical Density Units (ODU) (black mark)

> 1.0 ODU Maximum media density 0.5 ODU Transmissive media sensor (fixed position) 7/16 in. (11 mm) from inside edge 192 Specifications Ribbon Specifications Standard printers use ribbon that is coated on the outside. An optional ribbon spindle is available to use ribbon that is coated on the inside. Contact your authorized Zebra reseller for ordering information. Ribbon width MINIMUM*

2 in.** (51 mm**) 2 in.** (51 mm**) Ribbon width MAXIMUM 4.33 in. (110 mm) 6.85 in. (174 mm) ZT411 ZT421 Ribbon length MAXIUMUM 1476 ft (450 m) Ribbon core inside diameter 1 in. (25 mm) Ribbon roll outside diameter MAXIMUM 3.2 in. (81.3 mm) NOTE:

* Zebra recommends using ribbon that is at least as wide as the media to protect the printhead from wear.

** Depending on your application, you may be able to use ribbon narrower than 2 in. (51 mm), as long as the ribbon is wider than the media being used. To use a narrower ribbon, test the ribbons performance with your media to assure that you get the desired results. 193 Glossary Glossary alphanumeric Indicating letters, numerals, and characters such as punctuation marks. When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes. backfeed barcode A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths. Many different code schemes exist, such as the universal product code (UPC) or Code 39. black mark media Media with registration marks found on the underside of the print media that act as start-of-label indications for the printer. The reflective media sensor is typically the preferred choice for use with black mark media. Contrast this with continuous media on page 195 or gap/notch media on page 197. calibration (of a printer) A process in which the printer determines some basic information needed to print accurately with a particular media on page 198 and ribbon on page 200 combination. To do this, the printer feeds some media and ribbon (if used) through the printer and senses whether to use the direct thermal on page 196 or thermal transfer on page 202 print method, and (if using non-continuous media on page 199) the length of individual labels or tags. 194 Glossary collection method Select a media collection method that is compatible with your printer options. Selections include tear-off, peel-off, cutter, and rewind. The basic media and ribbon loading instructions are the same for all collection methods with some additional steps necessary for using any media collection options. configuration The printer configuration is a group of operating parameters specific to the printer application. Some parameters are user selectable, while others are dependent on the installed options and mode of operation. Parameters may be switch selectable, control panel programmable, or downloaded as ZPL II commands. A configuration label listing all the current printer parameters may be printed for reference. continuous media Label or tag-stock media that does not have gaps, holes, notches, or black marks to indicate label separations. The media is one long piece of material wound into a roll. This allows the image to be printed anywhere on the label. Sometimes a cutter is used to cut apart individual labels or receipts. Contrast this with black mark media on page 194 or gap/notch media on page 197. core diameter The inside diameter of the cardboard core at the center of a roll of media or ribbon. diagnostics Information about which printer functions are not working that is used for troubleshooting printer problems. die-cut media A type of label stock that has individual labels stuck to a media liner. The labels may be lined up against each other or separated by a small distance. Typically the material surrounding the labels has been removed. (See non-continuous media on page 199.) 195 Glossary direct thermal A printing method in which the printhead presses directly against the media. Heating the printhead elements causes a discoloration of the heat-sensitive coating on the media. By selectively heating the printhead elements as the media moves past, an image is printed onto the media. No ribbon is used with this printing method. Contrast this with thermal transfer on page 202. direct thermal media Media that is coated with a substance that reacts to the application of direct heat from the printhead to produce an image. fanfold media Non-continuous media that comes folded in a rectangular stack. Fanfold media is either gap/notch media on page 197 or black mark media on page 194. Contrast this with roll media on page 201. firmware This is the term used to specify the printer's operating program. This program is downloaded to the printer from a host computer and stored in FLASH memory on page 196. Each time the printer power is turned on, this operating program starts. This program controls when to feed the media on page 198 forward or backward and when to print a dot on the label stock. FLASH memory Non-volatile memory that maintains the stored information intact when power is off. This memory area is used to store the printer's operating program. Can also be used to store optional printer fonts, graphic formats, and complete label formats. font A complete set of alphanumeric on page 194 characters in one style of type. Examples include CG Times, CG Triumvirate Bold Condensed. 196 Glossary gap/notch media Media that contains a separation, notch, or hole, indicating where one label/printed format ends and the nextbegins. Contrast this with black mark media on page 194 or continuous media on page 195. ips (inches-per-second) The speed at which the label or tag is printed. Many Zebra printers can print from 1 ips to 14 ips. label An adhesive-backed piece of paper, plastic, or other material on which information is printed. A non-

continuous label has a defined length, as opposed to a continuous label or a receipt which can have a varying length. label backing (liner) The material on which labels are affixed during manufacture and which is discarded or recycled. label type The printer recognizes the following label types. Continuous Gap/Notch 197 Glossary Mark LED (light emitting diode) Indicators of specific printer status conditions. Each LED is either off, on, or blinking depending on the feature being monitored. linerless media Linerless media does not use backing to keep the layers of labels on a roll from sticking to one another. It is wound like a roll of tape, with the sticky side of one layer in contact with the non-sticky surface of the one below it. Individual labels may be separated by perforations, or they can be cut apart. Because there is no liner, more labels can potentially fit on a roll, cutting down the need to change media as often. Linerless media is considered an environmentally-friendly option because no backing is wasted, and the cost per label can be considerably less than that of standard labels. LCD (liquid crystal display) A backlit display that provides the user with either operating status during normal operation or option menus when configuring the printer to a specific application. mark media See black mark media on page 194. media Material onto which data is printed by the printer. Types of media include: tag stock, die-cut labels, continuous labels (with and without media liner), non-continuous media, fanfold media, and roll media. 198 Glossary media sensor This sensor is located behind the printhead to detect the presence of media and, for non-continuous media on page 199, the position of the web, hole, or notch used to indicate the start of each label. media supply hangar The stationary arm that supports the media roll. non-continuous media Media that contains an indication of where one label/printed format ends and the next one begins. Gap/

notch media and black mark media on page 194 are types of non-continuous media. Contrast this with continuous media on page 195. non-volatile memory Electronic memory that retains data even when the power to the printer is turned off. notched media A type of tag stock containing a cutout area that can be sensed as a start-of-label indicator by the printer. This is typically a heavier, cardboard-like material that is either cut or torn away from the next tag. See gap/

notch media on page 197. peel-off mode A mode of operation in which the printer peels a printed label away from the backing and allows the user to remove it before another label is printed. Printing pauses until the label is removed. perforated media Media with perforations that allow the labels or tags to be separated from each other easily. The media may also have black marks or other separations between labels or tags. print speed The speed at which printing occurs. For thermal transfer printers, this speed is expressed in terms of ips

(inches-per-second) on page 197. 199 Glossary print type The print type specifies whether the type of media on page 198 being used requires ribbon on page 200 to print. thermal transfer on page 202 media requires ribbon while direct thermal on page 196 media does not. printhead wear The degradation of the surface of the printhead and/or the print elements over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the printhead, use the lowest print darkness setting (sometimes called burn temperature or head temperature) and the lowest printhead pressure necessary to produce good print quality. In the thermal transfer on page 202 printing method, use ribbon on page 200 that is as wide or wider than the media to protect the printhead from the rough media surface. Radio frequency identification (RFID) "smart" media Each RFID label has an RFID transponder (sometimes called an "inlay"), made of a chip and an antenna, embedded between the label and the liner. The shape of the transponder varies by manufacturer and is visible through the label. All "smart" labels have memory that can be read, and many have memory that can be encoded. RFID media can be used in a printer that is equipped with an RFID reader/encoder. RFID labels are made from the same materials and adhesives as non-RFID labels. receipt A receipt is a variable length printout. One example of a receipt is in retail stores, where each purchased item occupies a separate line on the printout. Therefore, the more items purchased, the longer the receipt. registration Alignment of printing with respect to the top (vertical) or sides (horizontal) of a label or tag. ribbon Ribbon is a thin film that is coated on one side with wax, resin, or wax resin (usually called ink), which is transferred to the media during the thermal transfer process. Ink is transferred onto the media when heated by the small elements within the printhead. Ribbon is only used with the thermal transfer print method. Direct thermal media does not use ribbon. When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear. Zebra ribbons have a coating on the back that protects the printhead from wear. 200 Glossary ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind unevenly. This condition should be corrected by performing adjustment procedures. roll media Media that comes supplied rolled onto a core (usually cardboard). It can be continuous (no separations between labels) or non-continuous (some type of separation between labels). Contrast this with fanfold media on page 196. supplies A general term for media and ribbon. symbology The term generally used when referring to a barcode. tag stock A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on something. Tags are usually made of cardboard or other durable material and are typically perforated between tags. Tag stock can come on rolls or in a fanfold stack. (See gap/notch media on page 197.) tear-off mode A mode of operation in which the user tears the label or tag stock away from the remaining media by hand. 201 Glossary thermal transfer A printing method in which the printhead presses an ink or resin coated ribbon against the media. Heating the printhead elements causes the ink or resin to transfer onto the media. By selectively heating the printhead elements as the media and ribbon move past, an image is printed onto the media. Contrast this with direct thermal on page 196. void A space on which printing should have occurred, but did not due to an error condition such as wrinkled ribbon or faulty print elements. A void can cause a printed barcode symbol to be read incorrectly or not at all. Innovation, Science, and Economic Development Canada (ISED) Warning Le present appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence. L exploitation est autorisee aux deux conditions suivantes: (1) appareil ne doit pas produire de brouillage, et (2) I utilisateur de l appareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible n compromettre le fonctionnement. nonc d'exposition aux rayonnements: Cet quipement est conforme aux limites d'exposition aux rayonnements ioniques RSS-102 Pour un environnement incontrl. Cet quipement doit tre install et utilis avec un Distance minimale de 20 cm entre le radiateur et votre corps. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference., (2) This device must accept any interference, including interference that may cause undesired operation of the device. ISEDC Radiation Exposure Statement This equipment complies with the IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and user body. Cet quipement est conforme aux limites d'exposition aux rayonnements ioniques RSS-102 Pour un environnement incontrl. Cet quipement doit tre install et utilis avec un Distance minimale de 20 cm entre le radiateur et votre corps. The end product must be labeled, in a visible area, with the following:

Contains IC: 3798B-WYSBHVDXP Contains IC: 109AN-RE40 Operation in the band 51505350 MHz is only for indoor use Les oprations dans la bande 5150-5350 MHz sont uniquement destines une utilisation l'intrieur des btiments. 202 FCC Compliance Statement (USA) This device complies with FCC rule. Operation is subject to the following two conditions:

1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with Class B Digital Devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the product manuals, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to employ one or more of the following measures:

Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced RF service technician for help The end product must be labeled, in a visible area, with the following:

Contains FCC ID: I28-WYSBHVDXP Contains FCC ID: UZ7RE40 Modification Warning The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the users authority to operate the equipment. To ensure compliance, this printer must be used with fully shielded communication cables. RF Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or transmitter. www.zebra.com

RE40 Development Kit Quick Start Guide 2 RE40 RFID Module Warranty For the complete Zebra hardware product warranty statement, go to:

www.zebra.com/warranty. Service Information If you have a problem using the equipment, contact your facilitys Technical or Systems Support. If there is a problem with the equipment, they will contact the Zebra Support at: www.zebra.com/support. Software Support Zebra wants to ensure that customers have the latest release of entitled software at the time of product purchase. To confirm that your Zebra device shipped with the latest release of entitled software, go to: www.zebra.com/support. If your device does not have the latest entitled software release as of your product purchase date, please e-mail a request to Zebra at: [email protected]. You must include the following essential device information with your request:

Model number Serial number Proof of purchase Title of the software download you are requesting. If it is determined by Zebra that your device is entitled to the latest software release, you will receive an e-mail containing a link directing you to a Zebra web site to download the appropriate software. Related Information The following documents and software provide more information about the RFID reader:

RE40 RFID Module Integration Guide Carrier Board Integration Guide DKRE User Guide RFID Demo Application User Guide API Programmers Guide For the latest version of this guide and all guides, go to: www.zebra.com/support. Quick Start Guide Introduction 3 The RE40 Development Kit Radio Engine (DKRE) Quick Start Guide describes how to start reading UHF RFID tags with the Zebra RE40 RFID Module Kit and 123RFID Desktop software tool in minutes. For more information, refer to the RE40 DKRE User Guide. Development Kit Contents RE40 Development Board 5V Power Supply Development Kit Quick Start Guide 3 Antennas: Medium Gain (US), Medium Gain (EU), Low Gain (Universal) RF Cable: SMA to SMA 2 Micro USB Cables USB Power (6 ft) USB Data (4.5 ft) RFID Tag Samples Kit Connecting the DKRE To configure the RE40 Development Kit:

1. Restore the default configuration if the connectors were reconfigured since opening the kit. Antenna Micro USB Data Cable Micro USB Power Cable SMA RF Cable RE40 RFID Module 4 cable. 2. Connect the development board to your Windows PC using the micro USB data 3. Connect the 5V power supply to a power source and to the development board using the micro USB power cable. 4. Observe the LED on the DKRE to indicate that the module is powered on. 5. Based on the country of operation, select a US (902-928 MHz, p/n S9025PR), EU

(865-870 MHz, p/n S8655PL), or universal antenna (860-960 MHz, p/n 9000984-XLPDNB) provided in the DKRE kit. 6. Connect the appropriate antenna to one of the SMA antenna connectors (J201 or J204) using the SMA RF Cable. USB UART USB Power DC 5V Power USB Data Quick Start Guide 5 Installing 123RFID Software To install 123RFID Desktop software onto your PC:

1. Copy the 123RFID Desktop file from the USB drive provided or download the software: www.zebra.com/support. 2. Open the 123RFID Desktop software by double-clicking on the 123RFID Desktop icon on your desktop. Region Configuration For initial use only, you must configure the region of operation. 1. After selecting Find Readers for the first time (see Connecting to 123RFID), click Connect. The Reader Failed to Connect window displays to indicate that the region must be configured. 2. Select Continue. The RE Module Admin Login window displays. 3. Enter a Username and Password of your choosing. 4. Select Login. 5. Click on the Region of Operation drop-down menu and select your region of 6. Click on the Communication Standard drop-down menu and select the standard operation. for your region if applicable. 6 RE40 RFID Module 7. Click on the I understand implications of setting an illegal region checkbox. 8. Select Set. 9. A successful update message window displays. Select OK. Connecting to 123RFID To Locate a reader on the local subnet or USB port using Reader Discovery:

1. Select the Find Readers button on the Welcome screen NOTE: For initial use only, the region must be configured before connecting to the reader, see Region Configuration for instructions. 2. Once Reader Discovery is complete, readers display under Available Readers. Quick Start Guide 7 3. Select Connect next to the desired reader to connect. Once connected, the reader displays under Connected Readers. Reading Tags Once the device is connected, begin reading RFID tags as follows:

1. Select the Read tab to display the Data View screen. 2. Place the tags within a few inches of the read field view of the antenna. 3. Select Start to begin reading tags. For latest software, antenna specifications, and related product information, visit www.zebra.com/support. 8 RE40 RFID Module Regulatory Information This device is approved under Zebra Technologies Corporation. This guide applies to Model Number RE40. All Zebra devices are designed to be compliant with the rules and regulations in the locations they are sold and will be labeled as required. Local language translations are available at the following website:

www.zebra.com/support. Any changes or modifications to Zebra equipment not expressly approved by Zebra could void the user's authority to operate the equipment. Declared maximum operating temperature: 60C. Health and Safety Recommendations Ergonomic Recommendations Caution: In order to avoid or minimize the potential risk of ergonomic injury follow the recommendations below. Consult with your local Health & Safety Manager to ensure that you are adhering to your company's safety programs to prevent em-

ployee injury. Reduce or eliminate repetitive motion Maintain a natural position Reduce or eliminate excessive force Keep objects that are used frequently within easy reach Perform tasks at correct heights Reduce or eliminate vibration Reduce or eliminate direct pressure Provide adjustable workstations Provide adequate clearance Provide a suitable working environment Wireless Devices Country Approvals Improve work procedures. Regulatory markings subject to certification are applied to the device signifying the radio(s) is/are approved for use in the following countries and continents: United States, Canada, Japan, and Europe. Please refer to the Declaration of Conformity (DoC) for details of other country markings. This is available at: www.zebra.com/doc. Quick Start Guide 9 RF Exposure Guidelines Safety Information Reducing RF Exposure - Use Properly Only operate the device in accordance with the instructions supplied. International The device complies with internationally recognized standards covering human exposure to electromagnetic fields from radio devices. For information on 'International'

human exposure to electromagnetic fields, refer to the Zebra Declaration of Conformity

(DoC) www.zebra.com/doc. For further information on the safety of RF energy from wireless devices, see www.zebra.com/responsibility located under Corporate Responsibility. Europe Remote and Standalone Antenna Configurations To comply with EU RF exposure requirements, antennas that are mounted externally at remote locations or operating near users at stand-alone desktop or similar configurations must operate with a minimum separation distance of 20 cm from all persons. US and Canada Statement of Compliance The full text of the US/Canada Declaration of Conformity is available at the following Internet address: www.zebra.com/doc. Remote and Standalone Antenna Configurations To comply with FCC RF exposure requirements, antennas that are mounted externally at remote locations or operating near users at stand-alone desktop or similar configurations must operate with a minimum separation distance of 25 cm from all persons. 10 RE40 RFID Module Radio Frequency Interference Requirements - FCC Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the Increase the separation between the equipment and receiver. receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Radio Transmitters (Part 15) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. Radio Frequency Interference Requirements - Canada Innovation, Science and Economic Development Canada ICES-003 Compliance Label:

CAN ICES-3 (B)/NMB-3(B) Radio Transmitters This device complies with Industry Canada's license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and

(2) This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radio lectrique subi mme si le brouillage est susceptible d'en compromettre le fonctionnement. Quick Start Guide 11 Marking and European Economic Area (EEA) Statement of Compliance Zebra hereby declares that this device is in compliance with all applicable Directives, 2014/30/EU, 2014/35/EU and 2011/65/EU. The full text of the EU Declaration of Conformity is available at the following Internet address: www.zebra.com/doc. Local language translations are available at the following website:

www.zebra.com/support China 12 China RoHS RE40 RFID Module Quick Start Guide Taiwan RoHS 13 Ukraine 1057, 2008

. Turkish WEEE Statement of Compliance EEE Ynetmeliine Uygundur. 14 RE40 RFID Module Waste Electrical and Electronic Equipment (WEEE) English: For EU Customers: All products at the end of their life must be returned to Zebra for recycling. For information on how to return product, please go to: zebra.com/weee. Franais: Clients de l'Union Europenne: Tous les produits en fin de cycle de vie doivent tre retourns Zebra pour recyclage. Pour de plus amples informations sur le retour de produits, consultez : zebra.com/weee. Espaol: Para clientes en la Unin Europea: todos los productos debern entregarse a Zebra al final de su ciclo de vida para que sean reciclados. Si desea ms informacin sobre cmo devolver un producto, visite: zebra.com/weee. Bulgarish: :

Zebra .

, : zebra.com/weee. Deutsch: Fr Kunden innerhalb der EU: Alle Produkte mssen am Ende ihrer Lebensdauer zum Recycling an Zebra zurckgesandt werden. Informationen zur Rcksendung von Produkten finden Sie unter zebra.com/weee. Italiano: per i clienti dell'UE: tutti i prodotti che sono giunti al termine del rispettivo ciclo di vita devono essere restituiti a Zebra al fine di consentirne il riciclaggio. Per informazioni sulle modalit di restituzione, visitare il seguente sito Web:

zebra.com/weee. Portugus: Para clientes da UE: todos os produtos no fim de vida devem ser devolvidos Zebra para reciclagem. Para obter informaes sobre como devolver o produto, visite: zebra.com/weee. Nederlands: Voor klanten in de EU: alle producten dienen aan het einde van hun levensduur naar Zebra te worden teruggezonden voor recycling. Raadpleeg zebra.com/weee voor meer informatie over het terugzenden van producten. Polski: Klienci z obszaru Unii Europejskiej: Produkty wycofane z eksploatacji naley zwrci do firmy Zebra w celu ich utylizacji. Informacje na temat zwrotu produktw etina: Pro zkaznky z EU: Vechny produkty je nutn po skonen jejich ivotnosti vrtit spolenosti Zebra k recyklaci. Informace o zpsobu vrcen produktu najdete na webov strnce: zebra.com/weee. Eesti: EL klientidele: kik tooted tuleb nende eluea lppedes tagastada taaskasutamise eesmrgil Zebra'ile. Lisainformatsiooni saamiseks toote tagastamise kohta klastage palun aadressi: zebra.com/weee. Magyar: Az EU-ban vsrlknak: Minden tnkrement termket a Zebra vllalathoz kell eljuttatni jrahasznosts cljbl. A termk visszajuttatsnak mdjval kapcsolatos tudnivalkrt ltogasson el a zebra.com/weee weboldalra. Svenska: Fr kunder inom EU: Alla produkter som uppntt sin livslngd mste returneras till Zebra fr tervinning. Information om hur du returnerar produkten finns p zebra.com/weee. Quick Start Guide 15 Suomi: Asiakkaat Euroopan unionin alueella: Kaikki tuotteet on palautettava kierrtettvksi Zebra-yhtin, kun tuotetta ei en kytet. Listietoja tuotteen palauttamisesta on osoitteessa zebra.com/weee. Dansk: Til kunder i EU: Alle produkter skal returneres til Zebra til recirkulering, nr de er udtjent. Ls oplysningerne om returnering af produkter p: zebra.com/weee.

: ..: , , Zebra .

, zebra.com/weee

. Malti: Gal klijenti fl-UE: il-prodotti kollha li jkunu waslu fl-aar tal-ajja ta' l-uu taghom, iridu jiu rritornati gand Zebra gar-riikla. Gal aktar tagrif dwar kif gandek tirritorna l-prodott, jekk jogbok ur: zebra.com/weee. Romnesc: Pentru clienii din UE: Toate produsele, la sfritul duratei lor de funcionare, trebuie returnate la Zebra pentru reciclare. Pentru informaii despre returnarea produsului, accesai: zebra.com/weee. Slovenski: Za kupce v EU: vsi izdelki se morajo po poteku ivljenjske dobe vrniti podjetju Zebra za reciklao. Za informacije o vrailu izdelka obiite: zebra.com/weee. Slovenina: Pre zkaznkov z krajn EU: Vetky vrobky musia by po uplynut doby ich ivotnosti vrten spolonosti Zebra na recyklciu. Bliie informcie o vrten vrobkov njdete na: zebra.com/weee. Lietuvi: ES vartotojams: visi gaminiai, pasibaigus j eksploatacijos laikui, turi bti grinti utilizuoti kompanij Zebra. Daugiau informacijos, kaip grinti gamin, rasite:

zebra.com/weee. Latvieu: ES klientiem: visi produkti pc to kalpoanas ma beigm ir jnogd atpaka Zebra otrreizjai prstrdei. Lai iegtu informciju par produktu nogdanu Zebra, ldzu, skatiet: zebra.com/weee. Trke: AB Mterileri iin: Kullanm sresi dolan tm rnler geri dntrme iin Zebra'ya iade edilmelidir. rnlerin nasl iade edilecei hakknda bilgi iin ltfen u adresi ziyaret edin: zebra.com/weee. ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. 2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved. www.zebra.com MN-003711-01EN Rev. A

Appendix A: Regulatory for Third Party Integration Third Party Integration Overview The RE40 is approved for modular certification by FCC and Industry Canada under the following ID numbers:

FCC ID - UZ7RE40 IC ID - 109AN-RE40 Modular approval allows installation in different end-use products by an OEM with limited or no additional testing or equipment authorization for the transmitter function provided by the RE40:

No additional transmitter compliance testing is required if the module is operated with an approved antenna. No additional transmitter compliance testing is required if the module is operated with the same general type of antenna listed as approved in the RE40 documentation. Acceptable antennas must be of equal or less far field gain than the antenna previously authorized under the same FCC ID and must have similar in band and out of band characteristics. The end-product must comply with all applicable FCC equipment authorizations, regulations, requirements and equipment functions not associated with the RE40. Compliance must be demonstrated to regulations for other transmitter components within the host product, to requirements for unintentional radiators (Part 15B), and to additional authorization requirements for the non-transmitter functions. The OEM applying the RE40 is required to include all FCC and/or IC statements and warnings detailed in the following sections to the end-product labeling and in the finished product manual. A statement must be included on the exterior of the final OEM product which communicates that the device identified by the FCC and Industry Canada ID numbers are contained within the product. Include the statements:

Contains FCC ID: UZ7RE40 Contains IC: 109AN-RE40 Additionally, the OEM must include the following statements on the exterior of the finished product:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including any interference that may cause undesired operation. 28 Product Labeling Appendix A: Regulatory for Third Party Integration User Manuals US Requirements Any user documentation that accompanies the end-product must include the following information in a location that is easily read:

To comply with EU RF radiation exposure requirements, the antenna(s) used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained between the reader (antenna) & user's/nearby people's body at all times and must not be co-located or operating in conjunction with another antenna or transmitter. To comply with FCC/ISED's RF radiation exposure requirements, the antenna(s) used for this transmitter must be installed such that a minimum separation distance of 25 cm is maintained between the reader (antenna) & user's/nearby people's body at all times and must not be co-

located or operating in conjunction with another antenna or transmitter. The finished product manual must contain the following statement:

WARNING: The Federal Communications Commission warns that changes or modifications of the radio module within this device not expressly approved by Zebra Technologies, Inc. could void the user's authority to operate the equipment. In the case where an OEM seeks class B (residential) limits for the host product, the finished product manual must contain the following statement:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. In the case where an OEM seeks the lesser category of a Class A digital device for their finished product, the following statement must be included in the manual of the finished product:

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his expense. 29 Appendix A: Regulatory for Third Party Integration Canadian Requirements Antenna Requirements The OEM must include the following regulatory statements in both the English and the French product manual and/or on the finished product:

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil contient des metteurs / rcepteurs exempts de licence qui sont conformes aux RSS exempts de licence d'Innovation, Sciences et Dveloppement conomique Canada. Son fonctionnement est soumis aux deux conditions suivantes:

(1) Cet appareil ne doit pas provoquer d'interfrences.

(2) Cet appareil doit accepter toute interfrence, y compris les interfrences pouvant entraner un fonctionnement indsirable de l'appareil Although the RE40 is compatible with many different antennas, the device's modular certification with the FCC and IC was tested with Zebra tested antennas enlisted for RE40. As a result, the following instructions allow end users to certify with the FCC and IC using their own antenna. To operate the RE40 under the FCC ID or IC, the following guidelines must be followed:

The OEM may operate:

With the following antenna or antennas of the same type (patch) with maximum gain (6 dBi) according to Zebra UHF RFID Antenna spec, examples:

AN510, AN610, AN620, AN720, AN440, AN480, AN710 Laird Technologies Model S9025PL, S9025PR, S8655PL, S8655PR With the following antenna or antennas of the same type (loop) with maximum gain (-30 dBi) P1046176-01, P1092482-01 and P1113980-01 RF I/O interface to the antenna connector on the PCB shall be accomplished via a microstrip or stripline transmission line with characteristic impedance of 50 oHms +/- 10%. A custom coaxial pigtail may also be utilized to connect to the antenna in lieu of a connector. The FCC and IC modular certification testing was performed using Zebra's RE40 Carrier Board PCB, detailed documentation of which can be downloaded from the Zebra support site at www.zebra.com/support. The connector on the OEM's PCB which interfaces to the antenna must be of a unique type to disable connection to a non-permissible antenna in compliance with FCC section 15.203. The following connectors are allowed:

Right angle Reverse-Polarity SMA (RP-SMA) Jack: Amphenol p/n 132136RP or equivalent Ultra-Miniature Coaxial Connector (UMCC) Jack: Molex p/n 0734120110 or equivalent Custom 50 Ohm coaxial pigtail from PCB to antenna 30 Appendix A: Regulatory for Third Party Integration The OEM must professionally install the RE40 into its final environment to ensure that the conditions are met. Statement of Compliance Zebra hereby declares that this radio equipment is in compliance with Directives, 2014/53/EU and 2011/65/EU. The full text of the EU Declaration of Conformity is available at the following internet address:

www.zebra.com/doc. OEM/Host Manufacturer Responsibilities OEM/Host manufacturers are ultimately responsible for the compliance of the Host and Module. The final product must be reassessed against all the essential requirements of the RED before it can be placed on the EU market. This includes reassessing the transmitter module for compliance with the Radio and EMF essential requirements of the RED. This module must not be incorporated into any other device or system without retesting for compliance as multi-radio and combined equipment. In all cases assessment of the final product must be met against the Essential requirements of the RE Directive Articles 3.1(a) and (b), safety and EMC respectively, as well as any relevant Article 3.3 requirements. 1. The patch antenna (gain: 6 dBi) AN480 was verified in the conformity testing, and for compliance the antenna shall not be modified. 2. The loop antenna (gain: -30 dBi) P1092482-01 was verified in the conformity testing, and for compliance the antenna shall not be modified. 3. A separate approval is required for all other operating configurations, including different antenna configurations (antenna gain increase or different antenna type). 5. If any other simultaneous transmission radio is installed in the host platform together with this module, or above restrictions cannot be kept, a separate RF exposure assessment and CE equipment certification is required. 31

Host Device Label Host Device Rear View Contains FCC ID: UZ7RE40 Contains IC: 109AN-RE40 Contains FCC ID: I28-WYSBHVDXP Contains IC: 3798B-WYSBHVDXP Host Device Rear View Contains FCC ID: UZ7RE40 Contains IC: 109AN-RE40 Contains FCC ID: I28-WYSBHVDXP Contains IC: 3798B-WYSBHVDXP

Part Number

@part_number Contains FCC ID: 128-EYSNSNZWWZ1 IC : 3798B-EYSNSNZWWZ1 Contains FCC ID: UZ7RE40 IC : 109AN-RE40 Contains FCC ID: XMR201808EC25AF IC : 10224A-2018EC25AF P1112957-037

Nh ZEBRA DESIGNEDEY:

N ZEBRA TECHNOLOGIES CORP. LINCOLNSHIRE, IL 60069 Patents: ip.zebra.com Model/Modelo u ZD621 ea Input Power/Tensao de Entrada 24Vdc ===; 3.125A (3,125A) Serial No./No. de Srie

@serial_number Mfg Date/Data de fabricaca date MADE IN @country of origi

@grf_coo_simp Fabricado na @country of origin @grf_coo_trad CAN ICES-3 (B)/NMB-3(B) P1112956-012

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Beka :De 100 at 240 Vac MC-V 3983759 ENA, 0 Deia Kes Sertifikat Number: 65617/SDPP1/2020 AATEeR same RSpigs P1105959-001 Rais TAMA IS 13252 XU100006-14002A BP. gov Renews ees om 2c esol Le eae @s tl Seguranga A. MADE IN China HECHO ES EN China Fal fo na China Xi. ZEBRA Zebra Technologies Corporation ee IC: 37988-ZBRZQ3BT Contains FCC ID: 128MD-FXLAN11AC. IC: 3798B-FXLAN11AC Contains FCC ID: UZ7RE40 IC: 109AN-RE4O P1105959-019 71400 Series Xi. ZEBRA Zebra Technologies Corporation ee IC: 37988-ZBRZQ3BT Contains FCC ID: 128MD-FXLAN11AC. IC: 3798B-FXLAN11AC Contains FCC ID: UZ7RE40 IC: 109AN-RE4O P1105959-019 71400 Series

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"3 at ML AMUN NN ie fen ECE 216) HAHwASE Input Voltage & odin asentine A. BARS ABH :100-240 VAC (V ca) Tensao de Entrada :De 100 at 240 Vac MEN SV6STE7 ENA satan a eartee Saimeg Sertifikat Number: 65618/SDPPI2020 } WN Corrente sSAmax PLG ID: 1225 VON 3 Is 13252 (Part 1)/ rreuete 8 le (8) HAL a RC-ZICZS XU100006-14002A BP. gov -

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Model Thermal Label Printer Ve ZEBRA & ae: 2630 Zain et JEDI, DESIGNED BY: ERE ZEBRA TECHNOLOGIES CORP. aa Impressora trmica movel LINCOLNSHIRE, IL 60069 Rated Input Voltage Max Current Made in@country_of_origin SIE ta) FB EB 12V === BAB 2.04 (2,08)

@grf_coo_simp BEMABE ERA BS Tensao nominal de entrada Corrente Max

@grf_coo_trad &

Fabricado na@country_! of_origin C Patents: ip.zebra.com S NOM FAT (A)\S a Us RoHS P1101091-048

PLACE BAR CODE HERE S/N: @serial_number as KE CAN ICES-3 (B)/NMB-3(B) Bee Contains FCC ID: UZ7RE40; IC:109AN-RE40 Contains FCC ID: 128-WYSBHVDXP; IC:3798B-WYSBHVDxp_ UID#

PLACE BAR CODE HERE P1101091-049

Notes:

1.Material : 0.075mm PET sticker(white)+0.025mm film 0.075mm PET+0.025mm+(coiled strip)

*B423PGJI2 & PGJI8 ULR6002HF(MH25991) 2.Color : Character=Black, Background=White() 3.Size : L46xW24mm, tolerance : 0.15mm L46.0 MODEL: XBK-ET6X-RFID P/N: XBK-ET6X-RFID-N-01 DC rating: 5Vdc 750mA FOR USE WITH ET6X SERIES CONTAINS APPROVED RADIO MODULE MODEL: RE40 FCC ID: UZ7RE40 IC: 109AN-RE40

(D) MFD: DDMMMYY X MADE IN TAIWAN

(S) S/N: YYDDDXXXXSSSSS Patents: ip.zebra.com ZEBRA TECHNOLOGIES CORP. LINCOLNSHIRE, IL 60069 E532321 W 2 4

. 0 Scale/100%

Unit/mm MODEL P/N MFD=>Pls. refer to Notes 4 Scan result e.g.=>DDDMMMYY X=>Pls. refer to Detai-A REV S/N=>(RevA) Pls. refer to Notes 5. S/N=>(P/EV/DV/MV) Pls. change character 10 and refer to 5-2. Scan result e.g.=>SYYDDDXXXXSSSSS

4.0 12.3 E532321 5.3 5.0 7.0 4.Date Code composition:

DD : Manufacturing Date MMM : Month(January: Jan, February: Feb) YY : Manufacturing Year(The last two digits of year) MFD : DDMMMYY X (DateMonthYear REV) MMM : The month part is shortened in English JAN., FEB., MAR., APR., MAY., JUN. JUL., AUG., SEP., OCT. , NOV., DEC.

*MFD() SN3~5MFD?

BOXMFD CartonMFD ASN/ShippingMFD

*For MFD (all products) Which day does the SN 3~5 code on the product label match the MFD date?

BOX label MFD is the packing date of the box. Carton label MFD is the packing date of the box. The MFD of ASN/Shipping added subsequently is the actual printing date of these two labels. 2024/8/23 5.Serial Number composition:

5-1.YYDDDXXXXSSSSS(14 digits) YY : 2 digits, Manufacturing Year(The last two digits of year) DDD : 3 digits, Julian day of the year form 001 to 365 XXXX : 4 digits, Plant code SSSSS : 5 digits, Serial number form 00001 to 99999 The start at 00001 at the beginning of every day e.g. 22312524000001 scan result: e.g. S22312524000001 S/N S/N specifications S/N : YYDDDXXXXSSSSS Example :19279XXXX00288 19 = Manufactured in Year 2019 279 = Manufactured on day 279 of the year XXXX = Four numeric characters Plant code (To be assigned by Test Engineering, =factory code) 00288 = unique serial number assigned on this day

*NPIMVSN

*Please NPI compile according to the needs of each stage of trial production MV and mass production versions SN must be all numbers. Factory Code ( Changes depending on the place of origin) 5252 313() 5253 568() 5254 :13101 5255 : 3 ()

*NPI

*Please NPI compile according to the needs of each stage of trial production. 5-2.For pre-production EMC units, it is required to change Character 10 to alphabetic character. Character 10 Denote build iteration prior to MV. P = All Pre EV or Prototype units E = All EV units D = All DV units For MV and mass production builds, the SN must be all numeric

(no pre-production letter indicators in the SN) REV : X (ex. REV : EV/EV1.5/DVz) 5-3.Barcode type: Code-128 (height: 3mm) 6. Text character height= Arial, 3~4pt 7. Customer P/N and version and description are based on the lastest Speed product BOM 8. Follow up Zebra DC plant code 0~10 0~10 10~50 10~50 0.15 50~100 50~100 100~150 100~150 150~200 150~200 200~250 200~250 250~

250~

X X 170-462410-001H-V1 L258 LABEL_BLANK,L46xW24mm,PET,IPA Austin-ZC Chen Austin-ZC Chen Cynthia Lin NONE X1

Regulatory Engineering Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia MD 21046 USA Date: December 12, 2025 Ref: Attestation Statements Part 2.911(d)(7) Filing Grantee Code: UZ7 Zebra Technologies Corporation (the applicant) as required by section 2.911(d)(7), will also serve as the agent for service of process for the above referenced FCC Grantee Code. The service of process includes, but is not limited to, delivery of any correspondence, notices, orders, decisions, and requirements of administrative, legal, or judicial process related to Commission proceedings. The applicant acknowledges that they will maintain an agent for service of process in the United States for no less than one year after either the grantee has permanently terminated all marketing and importation of the applicable equipment within the U.S., or the conclusion of any Commission-related administrative or judicial proceeding involving the equipment, whichever is later. The applicant further acknowledges their responsibility to inform the FCC whenever the following agent information changes. Company Name: Zebra Technologies Corporation Company US Address: 3 Overlook Point, Lincolnshire, IL, United States, 60069 Contact Person: Jay Cadiz Email: [email protected] Telephone number: 847-616-5806 or 224-532-6912 FRN: 0015642663 Sincerely yours, Signed by the Applicant Signed by the Agent _______________________ Dharmajit Solanki [email protected] ______________________ Jay Cadiz [email protected] Zebra Technologies Corporation 3 Ov erl o o k Po i n t, | Lincoln shi re, Illinoi s 60069 | 1.631.738.2400 phone | 1.631.627.7179 fax | www.zeb ra. com

Regulatory Engineering Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Date: August 4, 2026 Subject: Certifications concerning covered equipment pursuant to Part 2.911(d)(5)(i) and (ii) FCC ID: UZ7RE40 To whom it may concern, Zebra Technologies Corporation (the applicant) certifies that the equipment for which authorization is sought is not the equipment on the Covered List, as established pursuant to 1.50002 of CFR Title 47, that is prohibited from obtaining an equipment authorization under this subpart. This includes equipment that:

(1) Has been certified as a modular transmitter; or

(2) Meets the modular transmitter requirements of 15.212 of this chapter and could be certified as a modular transmitter. pursuant to section 2.903 resulting the recent adoption of FCC 25-71 (et al., ET Docket No. 21-232, Second Report and Order); or

(3) Uncrewed aircraft systems (UAS) and UAS critical components produced in a foreign country and all communications and video surveillance equipment and services listed in Section 1709(a)(1) of the FY25 National Defense Authorization Act (Pub. L. 118-159) Applicant certifies that, as of the date of the filing of the application, the applicant [is not] identified on the Covered List

(as a specifically named entity or any of its subsidiaries or affiliates) as an entity producing covered equipment. Applicant further certifies that no Cybersecurity or anti-virus software produced or provided by Kaspersky Lab, Inc. or any of its successors and assignees, including equipment with integrated Kaspersky Lab, Inc. (or any of its successors and assignees) cybersecurity or anti-virus software is installed in the equipment being certified. The above-referenced Covered List is published by the Public Safety and Homeland Security Bureau (PSHSB), pursuant to Section 1.50002 of the Commissions rules. Sincerely, ________________________ Name: Dharmajit Solanki Title: Principal Regulatory Specialist E-mail: [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering Date: August 4, 2026 FCC Laboratory 7435 Oakland Mills Rd Columbia MD 2104 SUBJECT: Class II Permissive Change for FCC ID: UZ7RE40, approval date: 07/21/2020 Dear Examiner, This is to request a Class II Permissive Change application for above referenced device. The change filed under this application is/are:

1. The RF PA architecture has gone End-of-Life, it has been replaced with new RF PA architecture. 2. The details of changed items are described in change note exhibit. Except for the change described above, the design and software are exactly the same as the original. Sincerely, Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 1 . 4 1 6 . 9 7 0 . 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering C2PCPX Acknowledging Compliance Letter Date: August 4, 2026 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7435 Oakland Mills Road Columbia, MD 21046 FCC ID: UZ7RE40 Due to the original RF Power Amplifier (PA) has gone End-of-Life, we want to use new RF PA as a replacement under FCC ID: UZ7RE40. This is letter is to seek confirmation from FCC that C2PCPX is allowed for this change, based on FCC Notification 202109-001. Item Requirement of C2PCPX Feedback 1 2 3 4 The requirements of 2.1043 are fulfilled, i.e., the device's block Remains same fundamental functions for the fundamental frequency, primary modulator frequency and max. power circuit, maximum power, or field strength ratings shall remain unchanged. Transmitter PCB layout and parts changes are only permitted if within the FCC 2.1043 requirements. No change in identifying a there is no change in identifying a device's form, functional device's form, functional specification, as initially granted or previously approved under a specification Class II permissive change. PCB changes are limited to non-substantive modifications layout PCB change does not impact changes to the same size physical circuit board previously granted. substantive modifications. C2PCPX is not permitted to add, remove, augment, or change Remains same radio capabilities, such as transmitters, increased bandwidth, characteristic without adding additional rule parts, bands, etc.

/removing new RF characteristics and capabilities. 5 In the PAG submission for item C2PCPX, the applicant shall Tests have been performed and provide complete information on testing demonstrating that the the test results are submitted in proposed changes for fundamental emissions are unchanged this filing. within the normal, acceptable tolerances and out-of-band;

emissions do not exceed the appropriate limits. The PAG Zebra Technologies Corporation 3 O v e r l o o k P o i n t , |

L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9

1 . 4 1 6 . 9 7 0 . 6 6 1 2 p h o n e

w w w . z e b r a . c o m Regulatory Engineering submission shall include all applicable test reports and internal photos. 6 7 8 The modified device shall not be marketed under the existing Modified unit will not be marketed grant of certification before confirmation that the C2PCPX PAG is until FCC permission change is approved and granted. approved. Software Defined Radio (SDR} grants that use the C2PCPX The product was not certified as procedure are not permitted to make subsequent Class III permissive changes. SDR. The C2PCPX PAG procedure has no impact on the provisions of V}

The product was not certified as of this publication for non-SDR software-only changes; thus, SDR. adding an equipment class when related to rule changes is still The requested change here does permitted. not add a new equipment class. 9 Class I permissive changes are not permitted under this C2PCPX The request is to file a C2PC procedure. under PAG C2PCPX procedure. The supporting documents, test reports, schematic, block diagram, and change note, are submitted as evidence of the change. Sincerely, _______________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , |

L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9

1 . 4 1 6 . 9 7 0 . 6 6 1 2 p h o n e

w w w . z e b r a . c o m

Regulatory Engineering Date: August 19, 2022 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: FCC ID: UZ7RE40 AUTHORIZATION LETTER We, the undersigned, hereby authorize Jones Tsai in Sporton International Inc. to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Jones Tsai in Sporton International Inc. on our behalf shall have the same effect as acts of our own. If you have any acknowledgement and response, please send it to Sporton International Inc. directly. Confidentiality Request Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. Schematic Diagram Part List Operational Description Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission s policy, in order to comply with the marketing regulations in 47 CFT 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachment(s) for 180 days after the grant as outlined in Public Notice DA 04-1705. External Photos Internal Photos Test Setup Photos Zebra Technologies Corporation 1 Z e b r a P l a z a , | H o l t s v i l l e , N Y 1 1 7 4 2 | 1 . 6 3 1 . 7 3 8 . 2 4 0 0 p h o n e | 1 . 6 3 1 . 6 2 7 . 7 1 7 9 f a x | w w w . z e b r a . c o m Regulatory Engineering It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Class II Permissive Change Request This is to request a Class II Permissive Change for FCC ID: UZ7RE40, original granted on 07/21/2020) The hardware change filed under this application is:

(1) Add two RF connector ports on the carrier board without any change to the RF chipset. Except listing above, the design and software remain identical to original granted. Sincerely, Signature

_______________________________ Name and Job Title. E-mail Tel.

: Larry (Qianlin) Zhou / Regulatory Specialist

: [email protected]

: 346-260-3543 Zebra Technologies Corporation 1 Z e b r a P l a z a , | H o l t s v i l l e , N Y 1 1 7 4 2 | 1 . 6 3 1 . 7 3 8 . 2 4 0 0 p h o n e | 1 . 6 3 1 . 6 2 7 . 7 1 7 9 f a x | w w w . z e b r a . c o m

Regulatory Engineering Date: August 4, 2026 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: FCC ID: UZ7RE40 AUTHORIZATION LETTER We, the undersigned, hereby authorize Jones Tsai in Sporton International Inc. to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. All acts carried out by Jones Tsai in Sporton International Inc. on our behalf shall have the same effect as acts of our own. If you have any acknowledgement or response, please send it to Sporton International Inc. directly. Confidentiality Request Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. Schematic Diagram Block Diagram Part List Operational Description Tune-up Procedure Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In addition to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission s policy, in order to comply with the marketing regulations in 47 CFT 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachment(s) for 180 days after the grant as outlined in Public Notice DA 04-1705. Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 1 . 4 1 6 . 9 7 0 . 6 6 1 2 p h o n e | w w w . z e b r a . c o m Regulatory Engineering Internal Photos External Photos Test Setup Photos It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and that information will be available for public review once the grant of equipment authorization is issued. If you have any questions regarding this authorization, please contact me directly. ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 1 . 4 1 6 . 9 7 0 . 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering Date: July 23, 2026 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: FCC ID: UZ7RE40 AUTHORIZATION LETTER We, the undersigned, hereby authorize Jones Tsai in Sporton International Inc. to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Jones Tsai in Sporton International Inc. on our behalf shall have the same effect as acts of our own. If you have any acknowledgement or response, please send it to Sporton International Inc. directly. Confidentiality Request Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. Tune up procedure Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In addition to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission s policy, in order to comply with the marketing regulations in 47 CFT 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachment(s) for 180 days after the grant as outlined in Public Notice DA 04-1705. Test Setup Photos External photo Internal photo User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and that information will be available for public review once the grant of equipment authorization is issued. Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m Regulatory Engineering Class II Permissive Change Request This is to request a Class II permissive change for FCC ID: UZ7RE40, granted on 07/21/2020 The change under this application is 1. Integrate the above-mentioned modular in ZEBRA Thermal Label Printer ZQ630. Except for the change listed above, the others are identical to original granted. If you have any questions regarding this authorization, please contact me directly. ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Date: April 9, 2026 Subject: Certifications concerning covered equipment pursuant to Part 2.911(d)(5)(i) and (ii) FCC ID: UZ7RE40 To whom it may concern, Zebra Technologies Corporation (the applicant) certifies that the equipment for which authorization is sought is not the equipment on the Covered List, as established pursuant to 1.50002 of CFR Title 47, that is prohibited from obtaining an equipment authorization under this subpart. This includes equipment that:

(1) Has been certified as a modular transmitter; or

(2) Meets the modular transmitter requirements of 15.212 of this chapter and could be certified as a modular transmitter. pursuant to section 2.903 resulting the recent adoption of FCC 25-71 (et al., ET Docket No. 21-232, Second Report and Order); or

(3) Uncrewed aircraft systems (UAS) and UAS critical components produced in a foreign country and all communications and video surveillance equipment and services listed in Section 1709(a)(1) of the FY25 National Defense Authorization Act (Pub. L. 118-159) Applicant certifies that, as of the date of the filing of the application, the applicant [is not] identified on the Covered List

(as a specifically named entity or any of its subsidiaries or affiliates) as an entity producing covered equipment. Applicant further certifies that no Cybersecurity or anti-virus software produced or provided by Kaspersky Lab, Inc. or any of its successors and assignees, including equipment with integrated Kaspersky Lab, Inc. (or any of its successors and assignees) cybersecurity or anti-virus software is installed in the equipment being certified. The above-referenced Covered List is published by the Public Safety and Homeland Security Bureau (PSHSB), pursuant to Section 1.50002 of the Commissions rules. Sincerely, ________________________ Name: Dharmajit Solanki Title: [email protected] E-mail: [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering Date: April 9, 2026 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: FCC ID: UZ7RE40 AUTHORIZATION LETTER We, the undersigned, hereby authorize Jones Tsai in Sporton International Inc. to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Jones Tsai in Sporton International Inc. on our behalf shall have the same effect as acts of our own. If you have any acknowledgement and response, please send it to Sporton International Inc. directly. Confidentiality Request Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. Tune up procedure Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission s policy, in order to comply with the marketing regulations in 47 CFT 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachment(s) for 180 days after the grant as outlined in Public Notice DA 04-1705. Test Setup Photos External photo Internal photo User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and that information will be available for public review once the grant of equipment authorization is issued. Class II Permissive Change Request Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9

| 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m This is to request a Class II permissive change for FCC ID: UZ7RE40, granted on 07/21/2020 The change under this application is 1. Integrate the above-mentioned modular in Zebra Printer ZD621. Regulatory Engineering Except for the change listed above, the others are identical to original granted. If you have any questions regarding this authorization, please contact me directly. ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9

| 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering Date: August 27, 2025 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 RE: CFR 47 2.911 (d)(5) Attestation FCC ID: UZ7RE40 Zebra Technologies Corporation (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Zebra Technologies Corporation (the applicant) certifies that, the device does not have cybersecurity and / or anti-virus software produced or provided by Kaspersky Lab, Inc. or any of its successors and assignees, identified on the Covered List installed on the device, nor will it be installed by the applicant anytime after certification. 1. Zebra Technologies Corporation (the applicant) certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing covered equipment and is not an affiliate or subsidiary of an entity identified on the Covered List. Sincerely yours, ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 Ov erlook Point , | Lincoln shire, Illinois 60069, United States | 1.631.738.2400 phone | 1.631.627.7179 fax | www.zebra.com

Federal Communications Commission Regulatory Engineering Authorization and Evaluation Division 7435 Oakland Mills Road Columbia MD 21046 USA Date: August 9, 2024 Ref: Attestation Statements Part 2.911(d)(7) Filing Grantee Code: UZ7 Zebra Technologies Corporation (the applicant) as required by section 2.911(d)(7), will also serve as the agent for service of process for the above referenced FCC Grantee Code. The service of process includes, but is not limited to, delivery of any correspondence, notices, orders, decisions, and requirements of administrative, legal, or judicial process related to Commission proceedings. The applicant acknowledges that they will maintain an agent for service of process in the United States for no less than one year after either the grantee has permanently terminated all marketing and importation of the applicable equipment within the U.S., or the conclusion of any Commission-related administrative or judicial proceeding involving the equipment, whichever is later. The applicant further acknowledges their responsibility to inform the FCC whenever the following agent information changes. Company Name: Zebra Technologies Corporation Company US Address: 3 Overlook Point, Lincolnshire, IL, United States, 60069 Contact Person: Jay Cadiz Email: [email protected] Telephone number: 847-616-5806 or 224-532-6912 FRN: 0015642663 Sincerely yours, Signed by the Applicant Contact Signed by the Agent Contact Name: Dharmajit Solanki Email: [email protected] TEL: 416-970-6612 Name: Jay Cadiz Email: [email protected] TEL: 847-616-5806 or 224-532-6912 Zebra Technologies Corporation 3 Overlook Point, | Lincolnshire, Illinois 60069 | www.zebra.com

Regulatory Engineering Date: August 27, 2025 UL Verification Services Inc. 47173 Benicia Street, Fremont, CA 94538 FCC ID:

Applicant:

UZ7RE40 Zebra Technologies Corporation To whom it may concern:

We, the undersigned, hereby authorize Akiko Nishimura of Consumer, Medical & Information Technologies Division, UL Japan, Inc. to act on our behalf in all manners relating to application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by UL Japan, Inc. on our behalf shall have the same effect as acts of our own. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This authorization is valid for this application only. The application for the subject equipment has not been submitted to another TCB for certification. Sincerely, ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 Ov erlook Point , | Lincoln shire, Illinois 60069, United States | 1.631.738.2400 phone | 1.631.627.7179 fax | www.zebra.com

Regulatory Engineering Request for Class II Permissive Change August 27, 2025 UL Verification Services Inc. 47173 Benicia Street, Fremont, CA 94538 FCC ID:

Applicant:

UZ7RE40 Zebra Technologies Corporation To whom it may concern:

This is to request a Class II permissive change for FCC ID: UZ7RE40 granted on 07/21/2020. The major change field under this application is:

- Addition of an antenna (PCB Meander Line Antenna) Please refer to attached Antenna Spec-AUT Report for details of the modification. For the changes listed above, the test was performed to demonstrate compliance. Sincerely, ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 Ov erlook Point , | Lincoln shire, Illinois 60069, United States | 1.631.738.2400 phone | 1.631.627.7179 fax | www.zebra.com

Regulatory Engineering Request for Limited Modular Transmitter Approval August 27, 2025 FCC ID:

Applicant:

UZ7RE40 Zebra Technologies Corporation This transmitter, model: RFID Module is designed by us. It complies with the modular transmitters basic requirements (Item 1 to 8) in FCC Part 15.212 as indicated below:

Modular Approval Checklist:

Modular approval requirement

(1) Have its own RF shielding.

(2) Have buffered modulation/data inputs.

(3) Have its own power supply regulation.

(4) Comply with the antenna and transmission system requirements of 15.203, 15.204(b) and 15.204(c).

(5) Tested in a stand-alone configuration. Unless the transmitter module will be battery powered, it must comply with the AC line conducted requirements found in FCC 15.207. AC or DC power lines and data input/output lines connected to the module must not contain ferrites, unless they will be marketed with the module. The length of these lines shall be the length typical of actual use or, if that length is unknown, at least 10 centimeters to insure that there is no coupling between the case of the module and supporting equipment. Any accessories, peripherals, or support equipment connected to the module during testing shall be unmodified and commercially available.

(6) Equipped with either a permanently affixed label or must be capable of electronically displaying its FCC ID. If the FCC ID is not visible when the module is installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module.

(7) Comply with any specific rules or operating requirements that ordinarily apply to a complete transmitter and the manufacturer must provide adequate instructions along with the module to explain any such requirements.

(8) Comply with any applicable RF exposure requirements in its final configuration: The modular transmitter complies with FCC radiation exposure requirement. Yes No The module is equipped with its own shielding case. The module has buffer modulation / data inputs. The module has its own power supply regulation. When the connector type intended to be used is not unique, the professional installation information will be provided in an attestation and use manual. The module was tested on evaluation board, and its not inside of another device during testing. The module transmitter will be labeled with its own FCC ID, and for OEM integration the integration manual contains labeling instruction for the host device per Part 15.212(vi). The module approved transmitter complies with all applicable rules and the integration manual contains any specific requirements addressed to the integrator and/or to the end-use of the final end-product. The module complies with the FCC RF exposure requirements for fixed and mobile applications. RF exposure is addressed in the RF exposure exhibit. Zebra Technologies Corporation 3 Ov erlook Point , | Lincoln shire, Illinois 60069, United States | 1.631.738.2400 phone | 1.631.627.7179 fax | www.zebra.com Regulatory Engineering Sincerely, ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 Ov erlook Point , | Lincoln shire, Illinois 60069, United States | 1.631.738.2400 phone | 1.631.627.7179 fax | www.zebra.com

Regulatory Engineering Request for Short-Term Confidentiality September 9, 2025 UL Verification Services Inc. 47173 Benicia Street, Fremont, CA 94538 FCC ID:

Applicant:

UZ7RE40 Zebra Technologies Corporation To whom it may concern:

Please be advised that the following information is to be held in confidence for 60 days from the date of the Grant of Equipment Authorization based on the FCC rules 0.457 and 0.459:

External Photos Test Setup Photos The application contains technical information, which we deem to be trade secrets and proprietary. If made public, the information might be used to the disadvantage of the applicant in the marketplace. Thank you for your attention to this matter. Sincerely, ______________________________ Dharmajit Solanki Zebra Technologies Corporation Zebra Technologies Corporation 3 Ov erlook Point , | Lincoln shire, Illinois 60069, United States | 1.631.738.2400 phone | 1.631.627.7179 fax | www.zebra.com

Regulatory Engineering Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 USA Date: February 14, 2025 Ref: Attestation Statements Part 2.911(d)(5)(i) Filing FCC ID: UZ7RE40 Zebra Technologies Corporation (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Sincerely, __________________ Dharmajit Solanki Principal Regulatory Specialist

(416) 970-6612 [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m Regulatory Engineering Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 USA Date: February 14, 2025 Ref: Attestation Statements Part 2.911(d)(5)(ii) Filing FCC ID: UZ7RE40 Zebra Technologies Corporation (the applicant) certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List (as a specifically named entity or any of its subsidiaries or affiliates) as an entity producing covered equipment. Sincerely, __________________ Dharmajit Solanki Principal Regulatory Specialist

(416) 970-6612 [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering 2/14/2025 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Description of Permissive Change Dear Sir/Madam, We, Zebra Technologies Corporation hereby authorize Bay Area Compliance laboratory Corp to act as a laboratory for testing and test report generation for the following project(s):

FCC ID: UZ7RE40, Model: RE40 Host Device Model: ZT411 & ZT421 This project is a Permissive Change II submission for the purpose of adding the RFID module (FCC ID:

UZ7RE40) into the mobile printer ZT411 & ZT421, as well as enabling co-location with pre-certified 802.11ax module (FCC ID: I28-WYSBHVDXP). We affirm that between BACL and Zebra Technologies Corporation, any difference in understanding, including test plan, measurement methods, applicable standards and relevant procedures and processes have been resolved prior to commencement of testing activities. This authorization is valid until further written notice from the applicant. Sincerely Yours, Dharmajit Solanki Principal Regulatory Specialist

(416) 970-6612 [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

02/14/2025 Letter of Similarity We, Zebra Technologies Corporation, located at 3 Overlook Point Lincolnshire, IL 60069, United States, as being the manufacturer of the product models ZT411 and ZT421 hereby states that these models differ only from each other in terms of the maximum printwidth, as below:

Differences between models:

ZT411 has a 4 (104mm) wide thermal printhead, ZT421 has a 6 (168mm) wide thermal printhead, All models are high speed direct thermal or thermal transfer label printers, with an LCD user interface. The equipment prints at maximum resolution of 600dpi. The maximum print speed is 12ips at 200dpi, 8ips at 300dpi, and 4ips at 600dpi. These printers incorporate a detachable supply cord and appliance inlet. All electronics are housed in a plated metal enclosure and require a tool for removal. The output of the approved type of internal power supply is of non-energy hazard SELV type. The product is provided with standard Bluetooth, Serial, 10/100 Ethernet, and USB ports, as well as an optional parallel port. In addition, 802.11 WLAN, and RFID communications are available. Sincerely, Constantin Nicolescu Regulatory Specialist 3 Overlook Point Lincolnshire, IL 60069 T: (331)300-3328 / M: (847)271-0414 [email protected] www.zebra.com

Regulatory Engineering FCC Authorization 2/14/2025 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:

We Zebra Technologies Corporation, the undersigned, hereby authorizes Bay Area Compliance Laboratories Corporation to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by Zebra Technologies Corporation on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This authorization is valid until further written notice from the applicant. Sincerely, Dharmajit Solanki Principal Regulatory Specialist

(416) 970-6612 [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering FCC Confidential Authorization 2/14/2025 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: UZ7RE40 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, Zebra Technologies Corporation Wireless Inc. hereby requests short-term (180 days) confidential treatment of information accompanying this application as outlined below:

Internal Photos Host Users Manual External Photos Test Set-up Photos The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Dharmajit Solanki Principal Regulatory Specialist

(416) 970-6612 [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Regulatory Engineering Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia MD 21046 USA Date: August 9, 2024 Ref: Attestation Statements Part 2.911(d)(7) Filing Grantee Code: UZ7 Zebra Technologies Corporation (the applicant) as required by section 2.911(d)(7), will also serve as the agent for service of process for the above referenced FCC Grantee Code. The service of process includes, but is not limited to, delivery of any correspondence, notices, orders, decisions, and requirements of administrative, legal, or judicial process related to Commission proceedings. The applicant acknowledges that they will maintain an agent for service of process in the United States for no less than one year after either the grantee has permanently terminated all marketing and importation of the applicable equipment within the U.S., or the conclusion of any Commission-related administrative or judicial proceeding involving the equipment, whichever is later. The applicant further acknowledges their responsibility to inform the FCC whenever the following agent information changes. Company Name: Zebra Technologies Corporation (FRN: 0015642663) Company US Address: 3 Overlook Point, Lincolnshire, IL, United States, 60069 Contact Person: Jay Cadiz Email: [email protected] Telephone number: 847-616-5806 or 224-532-6912 FRN: 0015642663 Sincerely yours, Signed by the Applicant Contact Signed by the Agent Contact Name: Dharmajit Solanki Email: [email protected] TEL: 416-970-6612 Name: Jay Cadiz Email: [email protected] TEL: 847-616-5806 or 224-532-6912 Zebra Technologies Corporation 3 Overlook Point, | Lincolnshire, Illinois 60069 | www.zebra.com

Attestation Letter Date: 07/29/2024 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: Attestation Statements CFR 47 2.911(d)(5)(i) Filing FCC ID: UZ7RE40 Zebra Technologies Corporation (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Sincerely, Nicholas M Skawinski Compliance Engineer

(631) 738-3239 [email protected] Zebra Technologies Corporation 1 Zebra Plaza Holtsville New York United States 11742 CFR 47 2.911(d)(5)(i) Attestation Letter

Attestation Letter Date: 07/29/2024 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: Attestation Statements CFR 47 2.911(d)(5)(ii) Filing FCC ID: UZ7RE40 Zebra Technologies Corporation (the applicant) certifies that as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing covered equipment. Sincerely, Nicholas M Skawinski Compliance Engineer

(631) 738-3239 [email protected] Zebra Technologies Corporation 1 Zebra Plaza Holtsville New York United States 11742 CFR 47 2.911 (d)(5)(ii) Attestation Letter

Regulatory Engineering Date: March 16, 2022 Ref: FCC ID: UZ7RE40 IC : 109AN-RE40 AUTHORIZATION LETTER To whom it may concern:

The following people are authorized by Zebra Technologies Corporation to sign documents for FCC product approval under FCC ID: UZ7RE40, and IC: 109AN-

RE40 on behalf of the company. Further this right is extended to any regular Zebra Technologies Corporation employee as deemed necessary. Nicholas M Skawinski Sincerely, Signature

_______________________________ Name and Job Title. E-mail Tel.

: Larry (Qianlin) Zhou / Regulatory Specialist

: [email protected]

: 346-260-3543 Zebra Technologies Corporation 1 Z e b r a P l a z a , | H o l t s v i l l e , N Y 1 1 7 4 2 | 1 . 6 3 1 . 7 3 8 . 2 4 0 0 p h o n e | 1 . 6 3 1 . 6 2 7 . 7 1 7 9 f a x | w w w . z e b r a . c o m

Regulatory Engineering Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 USA Date: September 3, 2024 Ref: Attestation Statements Part 2.911(d)(5)(i) Filing FCC ID: UZ7RE40 Zebra Technologies Corporation (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Sincerely, __________________ Dharmajit Solanki [email protected] Federal Communications Commission Authorization and Evaluation Division Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m Regulatory Engineering 7435 Oakland Mills Road Columbia, MD 21046 USA Date: September 3, 2024 Ref: Attestation Statements Part 2.911(d)(5)(ii) Filing FCC ID: UZ7RE40 Zebra Technologies Corporation (the applicant) certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List (as a specifically named entity or any of its subsidiaries or affiliates) as an entity producing covered equipment. Sincerely, __________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

Federal Communications Commission Regulatory Engineering Authorization and Evaluation Division 7435 Oakland Mills Road Columbia MD 21046 USA Date: August 9, 2024 Ref: Attestation Statements Part 2.911(d)(7) Filing Grantee Code: UZ7 Zebra Technologies Corporation (the applicant) as required by section 2.911(d)(7), will also serve as the agent for service of process for the above referenced FCC Grantee Code. The service of process includes, but is not limited to, delivery of any correspondence, notices, orders, decisions, and requirements of administrative, legal, or judicial process related to Commission proceedings. The applicant acknowledges that they will maintain an agent for service of process in the United States for no less than one year after either the grantee has permanently terminated all marketing and importation of the applicable equipment within the U.S., or the conclusion of any Commission-related administrative or judicial proceeding involving the equipment, whichever is later. The applicant further acknowledges their responsibility to inform the FCC whenever the following agent information changes. Company Name: Zebra Technologies Corporation Company US Address: 3 Overlook Point, Lincolnshire, IL, United States, 60069 Contact Person: Jay Cadiz Email: [email protected] Telephone number: 847-616-5806 or 224-532-6912 FRN: 0015642663 Sincerely yours, Signed by the Applicant Contact Signed by the Agent Contact Name: Dharmajit Solanki Email: [email protected] TEL: 416-970-6612 Name: Jay Cadiz Email: [email protected] TEL: 847-616-5806 or 224-532-6912 Zebra Technologies Corporation 3 Overlook Point, | Lincolnshire, Illinois 60069 | www.zebra.com

Regulatory Engineering Date: September 19, 2024 Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7435 Oakland Mills Road Columbia, MD 21046 Ref: FCC ID: UZ7RE40 AUTHORIZATION LETTER We, the undersigned, hereby authorize Jones Tsai in Sporton International Inc. to act on our behalf in all manners relating to FCC application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by Jones Tsai in Sporton International Inc. on our behalf shall have the same effect as acts of our own. If you have any acknowledgement and response, please send it to Sporton International Inc. directly. Confidentiality Request Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. Tune Up Procedure Operational Description Block Diagram Schematic Diagram Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission s policy, in order to comply with the marketing regulations in 47 CFT 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant shot-term confidentiality request on the following attachment(s) for 180 days after the grant as outlined in Public Notice DA 04-1705. Internal Photos External Photos Test Setup Photos User Manual Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m Regulatory Engineering It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Class II Permissive Change Request This is to request a Class II Permissive Change for FCC ID: UZ7RE40, original granted on 08/29/2022) The intention of this application is to enable the modular certified FCC ID: UZ7RE40 to be integrated in Zebra RFID Reader XBK-ET6X-RFID. Except the change described above, the design, hardware, and software are exactly the same with original. If you have any questions regarding this authorization, please contact me directly. ________________________ Dharmajit Solanki [email protected] Zebra Technologies Corporation 3 O v e r l o o k P o i n t , | L i n c o l n s h i r e , I l l i n o i s 6 0 0 6 9 | 4 1 6 9 7 0 6 6 1 2 p h o n e | w w w . z e b r a . c o m

FCC Confidential Authorization 04/12/2022 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: UZ7RE40 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, Zebra Technologies Corporation hereby requests short-term confidential (180 days) treatment of information accompanying this application as outlined below:

Test Set-up Photos EUT and Host Photos The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Nicholas Skawinski Compliance Engineer Zebra Technologies Corporation One Zebra Plaza, Holtsville, NY 11742, USA QA-FR-172-A

01/20/2022 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Description of Permissive Change Dear Sir/Madam, We, Zebra Technologies Corporation hereby authorize Bay Area Compliance laboratory Corp to act as a laboratory for testing and test report generation for the following project(s):

FCC ID: UZ7RE40, Model: RE40 This project is a Permissive Change II submission for the purpose of adding a pre-

certified RFID module (FCC ID: UZ7RE40) into host: ZD611, as well as co-location with the 802.11ac + Bluetooth module (FCC ID: I28MD-FXLAN11AC) and Bluetooth5 module (FCC ID: I28-EYSNSNZWWZ1). We affirm that between BACL and Zebra Technologies Corporation, any difference in understanding, including test plan, measurement methods, applicable standards and relevant procedures and processes have been resolved prior to commencement of testing activities. This authorization is valid until further written notice from the applicant. Sincerely Yours, Nicholas Skawinski Compliance Engineer 3 Overlook Point, Lincolnshire IL 60069, USA QA-FR-174-A

FCC Confidential Authorization 2022/01/20 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID:

UZ7RE40 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, Zebra Technologies Corporation hereby requests short-term confidential (180 days) treatment of information accompanying this application as outlined below:

Test Set-up Photos EUT and Host Photos The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Nicholas Skawinski Compliance Engineer 3 Overlook Point, Lincolnshire IL 60069, USA

Date: July 16, 2020 Regulatory Engineering Request for Modular Approval for FCC ID: UZ7RE40 Item 1. Requirements EUT The modular transmitter must have its own The module is equipped with its own shielding RF shielding. case. 2. The modular transmitter must have The module has buffer modulation / data inputs. 3. The modular transmitter must have its own The module has its own power supply regulation. buffered modulation / data inputs. power supply regulation. 4. The module must contain a permanently The module is tested with patch and loop attached antenna, or contain a unique antennas, with the highest antenna gain 6 dBi. antenna connector, and be marketed and The connector type is not unique and the operated only with specific antenna(s). professional installation information will be provided in an attestation and user manual. 5. 6. The modular transmitter must be tested in a The module was tested on evaluation board, and stand-alone configuration. its not inside of another device during testing The modular transmitter must be labeled The module transmitter will be labeled with its own with its own FCC ID number. FCC ID, and for OEM integration the integration manual contains labeling instructions for the host device per Part 15.212 (vi) 7. The modular transmitter must comply with The module approved transmitter complies with all any specific rule or operating requirements applicable rules and the integration manual applicable to the transmitter and the contains any specific requirements addressed to manufacturer must provide adequate the integrator and/or to the end-user of the final instructions along with the module to end-product. explain any such requirements. 8. The modular transmitter must comply with The module complies with the FCC RF exposure any applicable RF exposure requirement. requirements for fixed and mobile applications. RF exposure is addressed in the RF exposure exhibit. Regulatory Engineering

Signature Name and Job Title.

: Larry (Qianlin) Zhou / Regulatory Specialist _______________________________ E-mail Tel.

: [email protected]

: 346-260-3543